2GIG Edge - Smart Home Manual - Dated 03-19-21 Rev. A

TM
2GIG EDGE
TM

Security & Smart

Home System
SMART HOME
MANUAL 2GIG EDGE Smart Home Manual
2
Table of Contents
Introduction
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
2GIG EDGE Panel Smart Home Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
Alarm .com Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
Alarm .com/Skybell Doorbell Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
Local Network Cameras Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
Smart Home Menu
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
Smart Home Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
Lights
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
Dim or Brighten Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
Off / On Switch
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5
Locks
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
Thermostats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
Garage Doors
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
Live View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
Doorbell (Camera) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
Answering Doorbell Camera from Panel
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Adjust Camera Audio Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Smart Areas
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8
Smart Areas – Notifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8
Smart Areas - Arming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
Smart Areas - Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
Alarm .com setup
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
Users
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
Adding a New User
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
Device Access Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
Access Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
Automation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Video on the 2GIG EDGE
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Login Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Account Management
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Devices
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Geo-Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
The Alarm .com Mobile APP
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13
Smart Home Setup
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
View All Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
Rename a Smart Home Device
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
Identify a Smart Home Device
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
Add Device
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
Remove Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
Security Inclusion Failure
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
Missing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
Remove a Failed Smart Home Device
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
Show/Hide a Smart Home Device
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19
Check Network
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19
Rediscover Network
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
Remote Keypad Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
Screen Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
Screen Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
Screen Timeout
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
Screen Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
Screensaver Active
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
Clean Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
Installers Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
Z-Wave Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
Reset Controller
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
Z-Wave setup from Alarm .com Mobile Tech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24
Local Network Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Supported cameras
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Configuring Cameras
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Add a Camera
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Setup On-Board Camera
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
28
Enable/Disable Streaming Video
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
28
Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
Basic Commands
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
Group Identifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
Associations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
S2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
Controller Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
31 Copyright © 2021 Nortek Security & Control LLC
3
Introduction
2GIG EDGE is a self-contained Security and Smart Home panel designed to keep home and loved ones safe and
secure while offering world class convenience. Smart Home in 2GIG EDGE allows home owners to control and manage
Z-Wave home automation devices and compatible video cameras and doorbells. This manual covers all Smart Home
features and functions in detail to guide home owners and installers.
NOTE:

Some features may be disabled or not installed, so contact your dealer/installer if you cannot access any feature in the manual .

The Installer Toolbox options can only be accessed by a 2GIG licensed installer
.
2GIG EDGE Panel Smart Home Capabilities
Z-Wave™ and Z-Wave Plus™ and S2 Compatibility: Installers Master users (if configured on the system) can add up
to 232 smart home devices to communicate with the 2GIG EDGE Panel using the Z- Wave and Z-Wave Plus wireless
communication protocol.
The 2GIG EDGE Panel can be included and operated in any Z-Wave network with other Z-Wave certified devices from
other manufacturers and/or other applications. All non-battery operated nodes within the network will act as repeaters
regardless of vendor to increase reliability of the network. This device is a security enabled Z-Wave Plus product that is
able to use encrypted Z-Wave Plus messages to communicate to other security enabled Z-Wave Plus products.
Alarm.com Cameras
With a WiFi connected panel, view video streams of the installed
Alarm.com
cameras. See
Alarm.com
for a list of
compatible cameras.
Alarm.com/Skybell Doorbell Cameras
Live View and answer the doorbell directly on the WiFi connected panel. The panel provides two-way communication
to the video doorbell, allowing easy access to answer the door.
Local Network Cameras Support
Stream video from local network ONVIF cameras over WiFi. (ONVIF Profile-S cameras supported) 2GIG EDGE Smart Home Manual
4
Smart Home Menu
On the Home screen, you can tap an option to access
Smart Home
menu.
These options allow the ability to operate any smart
home devices directly from the 2GIG EDGE Panel.
To learn about options in this menu, see
Smart Home
Controls
, next page.
If the Smart Home Controls menu is not configured
on your system, the following notification message
appears when you tap the Smart Home Controls
button. Tap
OK
to dismiss the message.
NOTE:
Consult your security provider for information
about enabling the Smart Home feature on your system . Copyright © 2021 Nortek Security & Control LLC
5
Smart Home Controls
The Smart Home Controls menu allows the ability to control Z-Wave smart home devices at the 2GIG EDGE Panel.
The system supports a maximum of 232 Z-Wave devices.
Lights
Use the controls on the
Lights
screen to adjust smart
home lighting devices, or turn them On and Off.
Dim or Brighten Lights
To dim or brighten lights:
1.
At the Smart Home menu, tap
Lights
.
2.
At the
Lights
screen, swipe left to dim the light
or right to brighten. You can also tap the dim or
brighten icon.
Off / On Switch
Tap the switch to turn an assigned light
Off
or
On
.
Locks
Use the controls in the
Locks
screen to lock and unlock
your smart devices.
To lock and unlock devices:
1.
At the Smart Home menu, tap
Locks
.
2.
At the
Locks
screen, tap a switch to lock or
unlock.
Thermostats
Use the controls in the
Thermostats
screen to operate
your thermostats. To operate the thermostat:
1.
At the Smart Home menu, tap
Thermostats
.
2.
At the
Thermostats
screen, you have these
options:

»

To change the temperature set points
,
press the top arrow to raise the temperature
or press the bottom arrow to lower the
temperature.

»
To change the fan setting
, tap the current
setting to open a menu and tap the desired
option.

»
To change the thermostat mode
, tap the
current setting to open a menu and tap the
desired mode. 2GIG EDGE Smart Home Manual
6
Garage Doors
Use the controls in the
Garage Doors
screen to open
and close garage doors. To operate the Garage Door
controller:
1.
At the Smart Home menu, tap
Garage Doors
.
2.
At the
Garage Door
screen press the toggle to
open or close the Garage Door.
3.
Tap
when finished to return to previous
menus.
Cameras
Use the options in the
Cameras
screen to view a
camera feed.
NOTE:
Cameras MUST be added and accessible on
Alarm .com first .


For local network cameras, refer to
page 27
.
1.
At the Smart Home menu, tap
Cameras
.
2.
At the
Cameras
screen, tap the video
thumbnail to view its live feed.
3.
Tap
when finished to return to previous
menus.
Live View
View the feed of a specific camera full-screen.
1.
Tap a camera feed thumbnail.
2.
Tap the volume icons (
) to increase or
decrease volume, or tap (
) to mute sound.
3.
Tap
X
or the Home (
) button to exit.
NOTE:
Volume controls will only appear for cameras
that support this feature .
NOTE:
For audio settings, see
Adjust Camera
Audio Settings
, next page .
Doorbell (Camera)
Use the
Doorbells
option to view the doorbell video
feed or answer a doorbell call.
NOTE:
Doorbell Cameras MUST be added and
accessible on Alarm .com first .
1.
At the Smart Home menu, tap
Doorbells
. Copyright © 2021 Nortek Security & Control LLC
7
2.
At the
Doorbells
screen, tap the video
thumbnail to view its live feed.
3.
Tap
when finished to return to previous
menus.
Answering Doorbell Camera from Panel
When the doorbell rings, the panel will make the
doorbell camera feed available.
1.
Tap and hold the
HOLD TO TALK
button to
speak to the person at the door.
2.
Tap
HANG UP
when you’re finished talking.
3.
During the call, tap the volume icons (
) to
increase or decrease volume, or tap (
) to
mute sound.
4.
Tap the (
) button to lock or unlock a Z-wave
door lock (if installed).
5.
Tap (
) to access the
Panic
,
Fire
and
Emergency
buttons.
Adjust Camera Audio Settings
The sound setting for cameras can be found in the
Cameras Settings menu.
1.
At the Home screen, tap the Settings icon (
).
2.
Tap
SMART HOME SETTINGS
(
)
.
3.
Select
CAMERAS
(
)
to view the Camera
Settings screen.
4.
Tap an available camera from the list.
5.
Use a finger to slide the
Speaker
or
Microphone

volume slider to the left (decrease volume) or
right (increase volume). 2GIG EDGE Smart Home Manual
8
Smart Areas
The Smart Areas screen provides access to controls
and status of all Smart Areas from the main panel or
EDGE Remote Keypads.
The Smart Areas Button will change color to indicate
status of the Smart Areas:
1.
Press the
Smart Areas
button on the
Home

screen.
2.
Enter user code – the user code controls access
to the
Smart Areas
. After authentication, the
Smart Areas
screen will only show the Smart
Areas the user is assigned.
3.
The
Smart Areas
screen will display status for
each Smart Area similar to the panel’s home
screen.
Smart Areas – Notifications
The notifications icon will appear in a Smart Area if
troubles or alarms exist.
Status Examples:
1: Ready to Arm
2: Ready to Arm (BYPASS)
3: In Alarm
4: Armed Away
5: Not Ready to Arm
6: Disabled
1.
Tap the notification icon
2.
Tap the
Alert
or
Message
.
NOTE:
This popup only appears if the Alarm and Alert
conditions are present at the same time .
Copyright © 2021 Nortek Security & Control LLC
9
3.
View System Alerts, then tap
Acknowledge
to
address the alert and stop any alert sounds or
flashing.
OR
Tap
Clear
to remove all alerts. If you cannot
clear an alert, the alert issue must still be
resolved.
Smart Areas - Arming
To Arm a Smart Area, tap the
Arms Stay
(
)
or
Arm
Away
button(s) (
)
.
Smart Areas - Alarms
Acknowledge or clear an alarm:
1.
Press the
Disarm
button on the Smart Area
that is displaying an alarm.
2.
Tap
Acknowledge
to address the alarm and
stop any alert sounds or flashing.
OR
Tap
Clear
to remove all alarms. If you cannot
clear an alarm, the issue must still be resolved. 2GIG EDGE Smart Home Manual
10
Alarm.com setup
The Alarm.com mobile app allows you functional access to your 2GIG EDGE system using your Apple
iOS or Android™ smart phone. To get started, download the app from the
Apple App Store
or
Google
Play
.

To get started:
1.
Access the
Alarm.com portal
.
2.
Enter the
Username
and
Password

provided by your dealer.
3.
When prompted to agree to
Alarm.
com’s
terms and conditions, select
“
I Agree
”.
4.
Create your new password following
the Minimum Requirements.
5.
Choose then answer a Security
Question, then select
Confirm
.
6.
Verify your email address. An email
will be sent to your account. On the
email, click
Verify
to complete the
registration process.
Account options a located on the left side
of the screen:

»
Home

»
Video

»
Automation

»
Notifications

»
Activity

»
Users

»
Settings Copyright © 2021 Nortek Security & Control LLC
11
Users
When you access the Users option for the first
time, your dealer will have entered at least one
user.
Adding a New User
1.
Click
Add New User
, then enter a First
and Last name.
2.
Click
Create
.
When you access the Users option for the first
time, your dealer will have entered at least one
user.
Device Access Screen
1.
Enter four numbers to generate the
user’s access code.
2.
Click on a switch to enable or disable
selected devices for the new user.
3.
When you’re finished, select
Save
.
User Profile
1.
Click the pencil icon (
) to edit the User
Profile name.
2.
Click
Add Contact
to enter a phone
number and/or email address.
3.
Click
Language Preference
to specify a
the user’s preferred language.
4.
Select
Save
when finished.
Access Period
1.
Click
Time
to set an Access Period for
the new user.
2.
Select
All Times
, set a
Restricted
Schedule
or allow
Temporary Access
. 2GIG EDGE Smart Home Manual
12
Automation
Click
Add New Rule
to set a Trigger, Action and
Time frame for the new automated action.
Once a Rule is created, you can set
Schedules
,
Scenes
,
Arming Schedules
and setup
Auto Re-
Arming
.
Video on the 2GIG EDGE
Enable “Stream Video to Security Panel Screen”
from customer account portal on Alarm.com.
NOTE:
These instructions apply to all Alarm .com
cameras .
NOTE:
Cameras and doorbells must first be added
to an Alarm .com account .
Follow alarm .com
instructions to add cameras and doorbells .
Settings
Login Settings
Make changes to the login, password, email
address and other settings related to Login.
Account Management
Edit
Account Information
,
System Information
and
Property Information
.
Devices
Manage devices and settings.
Geo-Services
Create geo-fences and configure location
features.
Notifications
Use this option to
Edit
(
),
Enable
or
Disable

preset Notifications for specific events. When an
option is enabled, the system sends a notification
via email.
Choose
+New Notification
to create a
notification that relates to these categories:
Standard
,
Property Awareness
,
Family
,
Second
Home
and
Reminders
.
Activity
Review panel activity history, such as Website
login, Alarms, open doors, etc. Copyright © 2021 Nortek Security & Control LLC
13
The Alarm.com Mobile APP
Z-Wave devices installed on the
2GIG EDGE Security & Smart Home System
will be displayed within the
Alarm.com
Mobile App
. Installed devices can be operated using the app, however device settings and functionality will differ for
each device.
Example
: Z-Wave Thermostat
Example
: Z-Wave Garage Door
1.
To make adjustments, tap
on the
Thermostats
.
Controls for the device are
displayed.
2.
Tap on a control to access
the device settings.
3.
On a sub-menu, tap to make
settings changes, then select
SET
.
4.
To make adjustments, tap
on the listed device.
The app displays the current
condition (Open).
5.
Tap the
Open
icon to
close the garage door.
6.
The Garage is closed, and
the available option below
is
Open
. 2GIG EDGE Smart Home Manual
14
Smart Home Setup
To access the
Z-Wave Settings
menu:
1.
On the Home Screen, tap the Settings
Menu (
).
2.
On the Settings menu, tap
Smart Home
Settings
.
NOTE:
This option is only available if enabled by your
installer
.
Smart Home Settings available:

»
View All Devices

»
Add Device

»
Remove Device

»
Check Network

»
Rediscover Network

»
Doorbells

»
Cameras
View All Devices
Displays all Z-Wave Smart Home Devices
connected to the panel.
Rename a Smart Home Device
1.
Tap
>
adjacent to a device to edit a Smart
Home device. Copyright © 2021 Nortek Security & Control LLC
15
2.
Tap > next to
Device Name
.
Identify a Smart Home Device
1.
Tap
IDENTIFY
. The system will identify the
device.
2.
The
Identify
option should turn the device On
and Off to identify the node.
3.
Use the keyboard to enter the new name, then
tap
UPDATE
.
Add Device
Pair a Z-Wave compatible device with the panel.
1.
Tap
Add Device
. The Add Smart Home
Device appears.
NOTE:
It’s recommend that Z-Wave devices be removed
before attempting to add them to the panel .
This
process clears any previous Z-Wave pairing information
from the device .
NOTE:
See
Remove Device
, page 17, for instructions
on removing a device . 2GIG EDGE Smart Home Manual
16
2.
Follow on-screen instructions to add specific
devices.
3.
Tap
ADD DEVICE
. The panel will listen for a
device to add.
4.
Follow the instructions included with the
Z-Wave device to start the Learn process.
5.
When the system discovers a device, the
system automatically adds it and the
Adding
Device
message appears.
6.
Enter the device’s DSK code, then tap
ENTER
.
NOTE:
This enter code screen only applies to S2 Z-Wave
devices .
5.
The newly added device confirmation will
appear. Tap
OK
.
6.
Any device information captured during the
discovery process appears below the device
name.
7.
Tap
DONE
to return to the Z-Wave Settings
screen. Copyright © 2021 Nortek Security & Control LLC
17
Remove Device
To remove a device from the system:
1.
At the Smart Home Settings menu, tap
Remove Device
.
2.
Follow on-screen instructions prepare the
device for removal.
3.
Tap
REMOVE DEVICE
. The panel will listen
for a device to remove.
4.
Follow the instructions included with the
Z-Wave device to start the Remove process.
The removed device will no longer be displayed.
5.
Tap
DONE
.
Security Inclusion Failure
If a Z-Wave device fails due to a security inclusion
failure, the following screen will be displayed:
1.
Tap
Remove Device
.
2.
The panel will display confirmation that the
device has been removed. Tap
OK
. 2GIG EDGE Smart Home Manual
18
Missing Information
If a device is missing information after its inclusion,
the device will display in yellow.
1.
Tap the Notification.
Tapping the Notification will display this message.
2.
Tap
OK
, then tap
DONE
to return to the
Z-Wave Settings screen.
3.
Tap
Check Network
(see next page).
Remove a Failed Smart Home Device
1.
Tap
REMOVE
to remove a failed device from
the system.
2.
Once alerted that the removed was successful,
tap
OK
. Copyright © 2021 Nortek Security & Control LLC
19
Show/Hide a Smart Home Device
On the Edit Smart Home Device screen, tap the
switch to enable or disable the
Show
option. When
disabled, the system will
hide
the device from the
View Smart Home Devices screen
.
Check Network
Check the network for failed nodes.
1.
Tap
Check Network
.
2.
Tap
TEST
.
3.
The system scans the network for failed
nodes. This can take several minutes
and some of the Z-Wave functions will be
unavailable until the rediscovery is complete.
4.
Once completed, the screen will display “failed
node” status.
5.
Tap
when finished to return to previous
menus. 2GIG EDGE Smart Home Manual
20
Rediscover Network
Rediscover the Z-Wave Network.
1.
Tap
Rediscover Network
.
2.
Tap
START
. The process will begin.
3.
The panel will discover available nodes, then
complete.
4.
Tap
when finished to return to previous
menus.
Remote Keypad Options
Sound
The sound setting for the 2GIG EDGE Remote Keypad
can be found in the Settings/Sound menu.
1.
At the Home screen, tap the Settings icon (
).
2.
Tap
SOUNDS
.
3.
To adjust volume, use a finger to slide the
volume slider left or right. Copyright © 2021 Nortek Security & Control LLC
21
Screen Settings
Use the
Screen Settings
options to adjust the
screen brightness, dim brightness, backlight timeout,
screensaver features, and to place the touchscreen into
Clean Mode
.
Screen Brightness
Adjust the screen brightness to improve the readability of the text and images on the touchscreen and to avoid eye
discomfort in darker environments or at night.
To adjust the screen brightness, swipe the
Screen Brightness
slide control to the left or right to decrease or increase
the brightness.
Screen Timeout
Tap the current setting, then select a new time for the screen to timeout (30 seconds to 10 mins). Default is 2 min.
Screen Saver
The Screen Saver setting allows for photos to be
displayed when the screen times out.
1.
Navigate to the Screen option
(
)
.
2.
On the
Screensaver
settings, select the current
setting then select from the dropdown list:

»
OFF
– No screensaver

»
MY PHOTOS
– displays preloaded photos
or photos you load, see the next section
Screensaver: My Photos
.

»
DEMO MODE
– for dealer use (must be
configured in Installer Toolbox).
Screensaver Active
1.
Use a finger to scroll time settings to select a
specific time for the screensaver to be active.
2.
When finished, tap SET.
3.
Tap
when finished to return to previous
menus. 2GIG EDGE Smart Home Manual
22
Screensaver: My Photos
1.
On the Screensaver option, tap >.
2.
To display your own photos, follow
instructions outlined for the Main Panel.
Once configured, the Remote Keypad will
display photos loaded on the Main Panel.
NOTE:
The USB flash drive must be formated FAT/
FAT32 .
Screen Saver - Replace Photos
Changing Screensaver Settings
Select from the following settings to adjust how your Screen Saver Photos are displayed:
1.
Photo Duration
– Select how long each photo will display before transitioning to the next photo (Options 30
seconds, 1, 2, or 5 minutes).
2.
Transition Effect
– (Options: None, Fade, Push, and Wipe).
3.
Transition Duration
– Number of seconds to transition between photos. (Options: 2, 3, or 5 seconds).
4.
Display Sequence
– Order in which the photos are displayed. (Options: By Photo Name, Shuffle (Random).
5.
Full Landscape Mode
– Tap to
Enable
or
Disable
.
Clean Screen
To clean the screen without affecting on-screen functions, press
START
for 30 seconds available for cleaning.
Wipe the touchscreen with a soft, dry, microfiber cloth that is specially designed for cleaning sensitive surfaces.
WARNING:
Once cleaning mode begins, the touchscreen and all functions will be unavailable for 30 seconds, including the
Emergency Buttons .
Installers Setup
To access the
Z-Wave Settings
menu via the
Installer Toolbox
:
1.
On the Home Screen, tap the Settings Menu
(
).
2.
Enter the
Installer Access Code
to gain
access to the panel settings.
3.
Scroll down then tap the
Installer Toolbox

icon.
Copyright © 2021 Nortek Security & Control LLC
23
1.
On the Installer Toolbox menu, tap
Z-Wave
Settings
.
Z-Wave Settings
Z-Wave Settings available from the Installer
Toolbox include:

»
View All Devices

»
Add Device

»
Remove Device

»
Check Network

»
Rediscover Network

»
Reset Controller
See Z-Wave Setup
section, pg .
14, for setup
instructions for these options .
Reset Controller
Available only for Installers, the Reset Controller
option is also found on the Z-Wave settings menu.
Reset the panel’s Z-Wave Controller back to default
settings.
1.
Tap
Reset Controller
.
2.
Tap
Yes
to start the process.
NOTE:
Once
Yes
is selected, the reset cannot be
reversed .
NOTE:
If this controller is the
Primary
controller for
your network, resetting it will result in the nodes
in your network being orphaned and it will be
necessary after the reset to exclude and re-include
all of the nodes in the network .


If this controller is being used as a
Secondary

controller in the network, use this procedure to
reset this controller only in the event that the
network
Primary
controller is missing or otherwise
inoperable . 2GIG EDGE Smart Home Manual
24
Z-Wave setup from Alarm.com Mobile Tech
Z-Wave devices installed on the
2GIG EDGE Security & Smart Home System
can be configured with
Alarm.com
Mobile Tech.
1.
Tap
Add Devices
.
2.
Scroll down then tap
Z-Wave
.
3.
Tap
Start Z-Wave Add
Mode
.
4.
The panel will enter
Learn Mode. Follow
on-screen instructions to
activate
Learn
mode on
the device.
5.
If an S2 device is found,
the app will prompt for
the first 5 digits of the
key. Enter the 5 digits,
or tap the icon to scan
the QR code.
6.
Scan QR code on the
device.
7.
The device will be
added to the panel.
8.
The newly added device
will be displayed.


Repeat the process to
add other devices or
scroll down and select
Save
. Copyright © 2021 Nortek Security & Control LLC
25
Local Network Cameras
Supported cameras
2GIG supported cameras can stream directly to the 2GIG EDGE panel.
NOTE:
Only ONVIF cameras are supported .
NOTE:
ONVIF Profile-S is required .
Configuring Cameras
Cameras must first be added to same WiFi network as the 2GIG EDGE panel or to the panels access point. Cameras
on the local network are auto-discovered by the panel during the add camera process.
NOTE:
A maximum of 8 devices can be added to the panels access point .
Add a Camera
1.
Access the
Installer Toolbox
, then tap
CAMERA
SETTINGS
.
2.
Tap
IP CAMERAS
.
3.
Tap the

ADD CAMERA
button.
4.
Use the keypad to enter a login name, then tap
SAVE
. 2GIG EDGE Smart Home Manual
26
5.
Tap
Password
from the IP Camera Settings
screen, and use the keypad to enter a
password
6.
Tap
SAVE
.
7.
The panel searches for available cameras.
8.
Once the camera’s are added, tap the camera
displayed to access camera settings.
NOTE:
The panel will add all network cameras with
the same login name and password .
If the cameras are
using different login names and passwords, repeat the
process to add additional cameras .
9.
Tap
Device Name
to edit the name of the
device. Copyright © 2021 Nortek Security & Control LLC
27
10.
Type in the name you’d like to give the camera.
11.
Tape
DONE
when finished.
Edit Camera Login / Password
Login and Password options are available for creating
a Login name and assigning the Password.
1.
Tap
Login
or
Password
to access a keypad to
create a
Login
or name or
Password
.
2.
On the
Login
edit screen, use the keypad to
create a
Login
name.
3.
Tap
NEXT
.
4.
On the Password edit screen, use the keypad
to create a
Password
.
5.
Tap
CONNECT
. 2GIG EDGE Smart Home Manual
28
Setup On-Board Camera
1.
Access the
Installer Toolbox
, then tap
CAMERA SETTINGS
(
)
.
2.
Tap
ON-BOARD CAMERA
(
)
.
21.
At the On-Board Camera Settings screen,
tap the switch adjacent to the
Event
setting to
enable or disable.


The On-Board Camera will now capture photos
associated with enabled events.
22.
Tap
when finished to return to previous
menus.
Enable/Disable Streaming Video
Tap to enable streaming video to Remote Keypad(s). Additional Information
Basic Commands

»
Basic Get commands to the EDGE panel will receive a response of Basic Report Value 0

»
Basic Set commands to the EDGE panel are ignored
Group Identifier

»
Only Group 1 is supported

»
Max number of devices per group: 1
Associations

»
Associations can be set by controllers with the ASSOCIATION_SET command

»
Associations supported commands:

»
COMMAND_CLASS_DEVICE_RESET_LOCALLY

»
DEVICE_RESET_LOCALLY_NOTIFICATION
NOTE:
Associations are not controlled/supported through the
EDGE
UI .
S2

»
Supported Command Classes and Security Levels
NOTE:

EDGE
minimum required security level is none .
Command Class
Version
Number
COMMAND_CLASS_ZWAVEPLUS_INFO
2
COMMAND_CLASS_MANUFACTURER_SPECIFIC
1
COMMAND_CLASS_SECURITY
1
COMMAND_CLASS_SECURITY_2
1
COMMAND_CLASS_INCLUSION_CONTROLLER
1
COMMAND_CLASS_TRANSPORT_SERVICE_V2
2
COMMAND_CLASS_DEVICE_RESET_LOCALLY
1
COMMAND_CLASS_POWERLEVEL
1
COMMAND_CLASS_CRC_16_ENCAP
1
COMMAND_CLASS_ASSOCIATION_V2
2
COMMAND_CLASS_ASSOCIATION_GRP_INFO_V3
3
COMMAND_CLASS_SUPERVISION
1
Controller Replication
Controller replication is not supported through the panel User Interface. Please consult your backend provider if the
replication option is available through the dealer portal. 2GIG EDGE Smart Home Manual
30
ALARM DEALER INFORMATION
Company Name:
Your Account Number:
Installation Date: Copyright © 2021 Nortek Security & Control LLC
31
Technical Support
Should you require support services for this system, contact 2GIG Technical Support at Nortek Security & Control.
For support in the USA and Canada, contact 2GIG Technical Support at Nortek Security & Control:

➣
Phone:
800-421-1587

➣
Online:
www
.nortekcontrol .com/support/
For support outside of the USA or Canada, contact your regional 2GIG distributor.
10030266 Rev-A 2GIG EDGE Smart Home Manual
32