2GIG GC2e Firmware 1.24 - Release Notes

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2GIG
®

GC
2e

Panel

Firmware
Version
1.24

Release Date:
Dec 2021



Release Notes

This document details the new features and enhancements for the release of the 2GIG
®

GC
2e

Panel Firmware Version
1.24



New Feature

Additions


•

Added
support of TS2 Wireless Keypad

•

Added
enhanced features

support

for
2GIG Thermostat model
2GIG
-
STZ
-
1

(
Humidity / Time controls)


Enhancements and Defect Resolutions

•

E
xpanded support for
additional
LTE Radio

Hardware

•

Resolved

ZWave

conflict on OTA

•

Added support for alternative component hardware used on panels and connected devices

•

Resolved
OTA tra
nsfer to remote keypad (TS1)


Update Process:

When updating the FW on
GC2e & TS1
/
TS2
:

•

USB and Updater Tool updates are
available on the 2GIG website

o

Any GC2e version can be updated to FW 1.2
4

from USB/rflash and the Updater Tool.

o

Update Cable

(SKU# 2GIG
-
UPCBL2)

can be used with a PC to update the GC2e & TS1/TS2.

o

For information on use of this option, refer to the
dealer site located at www.2GIG.com

•

OTA update

for 1
.
24

o

A FW patch is available by OTA

*Note: GC2e firmware is not compatible with the GC2 panel. Firmware 1.2
4

can only be applied to the GC2e panel.


If you have further questions or need assistance wit
h the steps involved

in updating your firmware
, contact Norte
k
Customer
Support a
t
https://www.nortekcontrol.com/technical
-
support/

or visit the dealer site area at www
.
2GIG.com


Known
Issues

There are no new known issues to disclose as result of this firmware update.

I
f you have any concerns or questions, please contact Nortek Security

& Control for assistance.


For technical support in the USA and Canada

by
Phone: 855
-
2GIG
-
TECH (855
-
244
-
4832)


For
Email

/ Hours

of Operation
:

visit

www.nortekcontrol.com/technical
-
support/






For technical support outside of the USA and Canada:


Contact your regional distributor



Visit www.nortekcontrol.com or www.
2gig.com for a list of distributors in your region


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21

Nortek Security & Control LLC