2GIG GC3 & GC3e 3.2.3 - Release Notes

2GIG GC3
/e

Panel

Firmware Version 3.2.
3

Release Date:
August
201
9




Release Notes

This document details the new features and enhancements for the release of the 2GIG GC3 Panel Firmware Version 3.2.
3




New Features: AT&T LTE 4G, 6 digit pin, and support of additional eSeries sensors


•

Added support for the AT&T LTE 4G

on Alarm.com

[Model # 2GIG
-
LTEA
-
A
-
GC3]


•

Added support for additional sensors

o

2058
–

eSeries Smoke Detector (USA)

o

2061
–

eSeries Tilt Sensor

o

2065
–

eSeries
Flood Sensor

o

2067
–

eSeries Repeater

o

2069
–

eSeries FireFighter SMKT/CO List
e
ner

o

2070
–

eSeries Water Sensor

o

2860
–

eSeries CO Detector (USA)

o

2865
–

eSeries Outdoor Door/Window
Sensor

o

2864
–

eSeries Panic

o

2873
–

eSeries Takeover Module


•

Supp
ort for 6 digit pin codes

o

Installer Question #71 added

“Security pin code length”

§

Default: 4 Digits


§

Option: 6 Digits

o

When switching to 6 digit codes all existing codes will be appended with “11”

§

6 Digit Master Code default: 111111

§

6 Digit
Installer Code
default: 156111

o

Console Restore
will not restore
Q71
. If
panel is set for 6
-
digit pin
and
reset the
“Console”
the panel will
remain set to 6
-
digit pin.
Q71 will reset to default
of 4
-
digit
if “Users”

are reset to default.






Enhancements and Defect Resolutions:



1.

Resolved panel intermittent lock up of SP1 keypads

2.

Resolved Alarm buttons on partitions screen does not respond after the panel is disarmed

3.

Resolved any trouble associated with zones removed from the panel would not

clear



















Update Process:

1.

USB update available on 2GIG website

a.

Any GC3 version can be updated to FW 3.2.3 from USB.

2.

3.2.3 OTA update from Alarm.com

a.

A FW patch is available by cell OTA from 3.2.1 only. (see #3 below for additional
information)

b.

An update over broadband is available from 3.1.3 and above.

3.

3.2.1 OTA Update limitations

a.

FW version 3.2.1 OTA update from Alarm.com has some restrictions. 3.2.1 is only available over the
broadband connection (WiFi, or Ethernet LAN). 3.2.1 O
TA from Alarm.com is not available for updates
over Cellular connection.

b.

Panels must update to version 3.1.3 (over cellular or broadband) to take advantage of Highspeed
broadband OTA update. High speed broadband OTA updates are offered at no charge to the partners.



Known Issue:



1.

Cell radio test may fail after cell radi
o swap. Resolution: Remove cell radio and then plug cell radio into the panel
again. Wait for cell to power up and register, then rerun the cell test.

2.

Sensor LOS does not clear if the sensor is learned in with the wrong Equipment Code (eSeries vs non
-
e
Series)
even after the equipment code is corrected. Resolutions: Delete sensor and relearn with correct Equipment
Code.

3.

Pressing * on PAD1 during a Police alarm the system will announce “Emergency” instead of “Police” alarm.

4.

Some GC3e panel were shipped w
ith a Installer Quick Start Guide with an incorrect default installer code. The
default installer code is still 1561.







For additional feature information visit
https://www.2gig.com/

for the User and Installation and Programming Guides.















Nortek Security & Control LLC


5919 Sea Otter Place


Carlsbad, CA 92008
-
6517 USA







For technical support in the USA and Canada:


Phone: 855
-
2GIG
-
TECH (855
-
244
-
4832)


Email: 2gigtechsupport@nortek.com



Visit www.nortekcontrol.com for technical support hours of operation





For technical support outside of the USA and Canada:


Contact your regional distributor



Visit www.nortekcontrol.com or www.2gig.com for a list of distributors in your region


Copyright © 2018 Nortek Security & Control LLC





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