2GIG GC3e Fingertip Guide

2GIG
®
Security & Automation System
GC3e Fingertip Guide
10023745 B 2
Copyright © 2019 Nortek Security & Control LLC
Copyright © 2019 Nortek Security & Control LLC. All Rights Reserved. U.S. Patent D727,857. Australian Patent No. 357098. Additi
onal Patents Pending.
The 2GIG, GC3, GoControl, and Linear logos are registered trademarks of Nortek Security & Control LLC in the United States and/
or other countries. Other Nortek Security & Control
trademarks may also appear in these materials. Other names or brands may be claimed as the property of others. For more informa
tion, contact your 2GIG alarm dealer for pricing or visit
www.nortek.com
,
www.nortekcontrol.com
, or
www.2gig.com
.
Information in this document is subject to change without notice. The availability of particular products, services, and featur
es may vary by region. Please check with your local dealer for
further details and availability of language options.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic
or mechanical, including photocopying and recording for
any purpose other than the purchaser's personal use without the written permission of Nortek Security & Control.
Nortek Security & Control
5919 Sea Otter Place, Suite 100
Carlsbad, CA 92010
USA
800-421-1587 3
Copyright © 2019 Nortek Security & Control LLC
Contents
Welcome to the GC3 System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Home Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
Emergency and Home Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
System Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 6
Burglary Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Arm the System (Stay Mode). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Arm the System (Away Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Bypass Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Disarm the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Disarm the System from Away Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
In the Event of a Burglary Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
If You Need to Use the Duress Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Fire and Emergency Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
In the Event of a Fire Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Manual Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Security Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
Types of Security Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Change the Master User or Duress Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Create a User Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Edit a User Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
System Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 19
Smart Areas Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
View Smart Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Set Sensor Chimes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24
Waste Electrical and Electronic Equipment (WEEE) Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 25
Limitations of Alarm Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Risk of Noise Induced Hearing Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 4
Copyright © 2019 Nortek Security & Control LLC
Welcome to the GC3 System
This Quick Reference guide shows system owners how to use the basic features of the 2GIG GC3 Security & Automation System. For
more in-depth information,
download the
GC3 User Guide
from
2gig.com/dealers
or visit
http://www.2gig.com
.
About this Guide
This guide is designed for use by home and business owners of the 2GIG GC3 Security & Automation System from Nortek Security &
Control. It is recommended
that the GC3 Panel and all associated sensors and peripherals be professionally installed by an authorized 2GIG alarm dealer. F
or regulatory compliance,
professional installation is required. For a list of dealers in your area, visit
http://www.nortekcontrol.com
.
Support Services
If you require technical assistance with the system, contact your 2GIG alarm dealer or visit your alarm dealer's website.
Home Screen
To wake the touchscreen, tap any area of the screen display or press the
Home
button on the right-side of the panel. The touchscreen goes into sleep mode after
one (1) minute of inactivity. To change this setting to between 30 seconds and 10 minutes, tap
System Settings
, enter the Master User Code, tap
Screen
, and
then change the
Screen Timeout
setting.
Home Screen Elements:

»
Arming Features:
Tap
Arm Stay
or
Arm Away
to arm the system and use
the slide controls to turn the
Silent Exit
and
Exit Delay
features ON/OFF.
See “Burglary Protection” on
page 7
.

»
System Status:
Reveals the system state. For example:
System Ready to
Arm, System Not Ready to Arm,
and so on.

»
System Icons:
Indicate system information. See "System Icons" on
page 6
.

»
System Logo:
Tap and enter the Duress Code to transmit a user duress
report to the Central Station. See "If You Need to Use the Duress Code" on
page 12
.

»
Date/Time:
Shows the system date/time.

»
Current Weather, Daily Forecast, and Hourly Forecast:
Requires an active account with a Remote Service Provider that supports
weather forecasts and weather service alerts. 5
Copyright © 2019 Nortek Security & Control LLC
Emergency and Home Buttons
Emergency Button/Indicator
Press the
Emergency
button as the
fi
rst step to manually trigger an alarm. See “Manual
Alarms” on
page 14
. During regular operations, the
Alarm
button changes states as follows:
»
SOLID:
Lights solid WHITE to indicate it is available for use.
»
BLINKING:
Blinks WHITE during an emergency alarm.
Home Button/Indicator
Press the
Home
button to wake the touchscreen or to return to the
Home
screen. During
system operations, the
Home
button changes states as follows:
»
SENSOR STATUS:
Lights solid GREEN when all sensors are closed (System Ready to
Arm). Turns OFF when any sensor is open (System Not Ready to Arm).
»
ARMING STATUS & ALARM MEMORY:
Solid RED during the Exit Delay countdown and
when armed. Blinks RED during the Entry Delay countdown, during an alarm, and after an
alarm (System Armed).
»
POWER OUTAGE:
Flashes during a power outage when running on backup battery.
Flashes GREEN when all sensors are closed (System Ready to Arm). Flashes ORANGE
when one or more sensors are open (System Not Ready to Arm). Solid RED during Exit
Delay countdown and when Armed. 6
Copyright © 2019 Nortek Security & Control LLC
System Icons
The status bar that appears on the top of the Home screen and on most system menus reveals a variety of icons providing system
information and access to
different functions.

Table 1-1
System Icons
y 7
Copyright © 2019 Nortek Security & Control LLC

Burglary Protection
To detect an intrusion, ensure the GC3 Panel is in the
System Ready to Arm
state (see "Bypass Sensors" on
page 9
). Then, arm the system.
Arm the System (Stay Mode)
Apply this mode when people and/or pets will be staying inside. Typically, this mode arms the premises' perimeter zones (for ex
ample, doors and windows) and
leaves the interior zones (for example, motion detectors) disarmed.
To arm the system:




1 2 3
IMPORTANT:
Consult your installer to determine if the
Quick Exit
feature is enabled on your system. When
Quick Exit
is allowed and
the system is armed in Stay Mode, you have the option of tapping the
Quick Exit
button on the System Armed screen to start the
Exit
Delay
countdown. This gives you time to exit the premises without having to disarm the system. At the end of the countdown, the syst
em
automatically re-arms itself in Stay Mode.
Tap
Arm Stay
. The system announces,
“Arming Stay.”
During the countdown, you have the option to
tap
Silence
which will extend the length of the
timer and silence the audible countdown.
After the countdown expires, the system is
armed. The system announces, “System
Armed Stay.” 8
Copyright © 2019 Nortek Security & Control LLC
Arm the System (Away Mode)
Apply this mode when people and pets will be leaving the premises. Typically, the installer con
fi
gures the system so this mode arms both the perimeter zones (for
example, doors and windows) and the interior zones (for example, motion detectors).
To arm the system:


1
Tap
Arm Away
.
2
Exit the premises before the audible
Exit
Delay
countdown expires. During the
countdown, you can tap
Silence
which
will extend the length of the timer and
silence the audible countdown.
3
After the
Exit Delay
expires, the
system announces, “System Armed
Away.”
NOTE:
Consult your installer to determine if the
Auto Stay
feature is enabled. For compliance with
ANSI/SIA CP-01-2010
, when
Auto
Stay
is enabled and you arm the system in Away Mode, you must exit the premises through an Exit/Entry door. If no one exits out
through an Exit/Entry door by the end of the
Exit Delay
countdown, the system automatically arms itself in Stay Mode. For more in-depth
information, see the
GC3 User Guide
.
NOTE:
Consult your installer to determine if the
Exit Delay Restart
feature is enabled. When this feature is enabled, if you exit and then
re-enter the premises before the Exit Delay countdown expires, the Exit Delay countdown restarts one time before the system arm
s. For
compliance with
ANSI/SIA CP-01-2010
, this feature is enabled by default. For more in-depth information, see the
GC3 User Guide
. 9
Copyright © 2019 Nortek Security & Control LLC

Bypass Sensors
When you open a protected door or window, the
System Not Ready to Arm
message appears and reveals the zone in YELLOW on the
Sensors Not Ready
list.
Before you can arm the system, place the system into the
Ready to Arm
state by (1) walking to the sensor and closing it, or (2) bypassing the sensor.
To bypass the open sensors:


1
Review the
Sensors Not Ready
list
and close any desired sensors. If
you want to bypass the sensors in
the list, tap
Bypass All
.
2
Enter a valid user code. If the installer
enabled the
Quick Bypass
feature, you
are NOT prompted for your code and will
skip this step.
3
The system bypasses the sensor. You have
the option to tap yellow bubble (
) to view
the sensor(s) in the
Bypassed Sensors
list. 10
Copyright © 2019 Nortek Security & Control LLC
Disarm the System from Away Mode
To disarm the system from Away mode:
1

Enter the premises through a designated Entry Delay sensor-protected door.
Disarm the System
When the system is armed, it is actively protecting the premises. When you no longer want the system to protect the premises, y
ou can disarm the
system.
Disarm the System from Stay Mode
To disarm the system from Stay mode:
1
At the
Security
or
Menu
screen, tap
Disarm
.
2
Enter your code to disarm the system.
TIP:
If a false burglary alarm is activated while the system is armed (for example, someone inadvertently opens a protected door/
window) and you want to cancel or silence the alarm, see “If You Want to Cancel/Silence a False Burglary Alarm “ on
page 11
.
2
Enter your code to disarm the system.
NOTE:
Consult your installer to determine the length of the Entry Delay feature. For compliance with
ANSI/SIA CP-01-2010
, the default setting is 30 seconds. For more in-depth information, see the
GC3
User Guide
. 11
Copyright © 2019 Nortek Security & Control LLC
In the Event of a Burglary Alarm
Sensors have been installed to protect perimeter doors and windows for the premises. Motion detectors may also be installed to
protect interior areas. Each
sensor is programmed to alert the system to react in a speci
fi
c way should its protection zone be violated.
When the system is armed, it initiates the following sequence of events when a protected zone is violated:
1. For instant sensors, the alarm siren immediately sounds and continues to sound until a User Code is entered or for the amoun
t of time speci
fi
ed by the
Burglary Bell Cutoff Time
setting. The factory default setting is four (4) minutes. Consult your installer to determine the cutoff time for your system.
2. For delayed sensors, the system immediately starts the
Entry Delay
countdown to allow time to disarm the system. At the end of the countdown, the
alarm siren sounds and will continue to sound until a User Code is entered or for the amount of time speci
fi
ed by the
Burglary Bell Cutoff Time
setting. For
compliance with
ANSI/SIA CP-01-2010
, the factory default setting for this countdown is 30 seconds. This is designed to reduce the transmission of false
alarm reports. Consult your installer to determine the length of your system’s countdown.
3. After the report is received by the Central Station, an operator will respond per the terms de
fi
ned in your individual Service Agreement with your 2GIG
alarm dealer. For more in-depth information about speci
fi
c alarm protocols, contact your alarm dealer.
If You Want to Cancel/Silence a False Burglary Alarm
In the event of a false alarm (for example, if you enter the home while it is armed and do not disarm the system before the cou
ntdown expires), you can silence the
alarm and cancel the alarm report using one of these options:

»

If you disarm the system BEFORE the countdown expires
, the system silences the alarm siren and does not transmit an alarm report to the Central
Station.

»
If you disarm the system AFTER the Abort Window Dialer Delay countdown expires
, the system silences the alarm siren and transmits an alarm
cancellation report to the Central Station. For a cancellation report to be transmitted, you must disarm the system before the
Alarm Cancel Time
expires.
For compliance with
ANSI/SIA CP-01-2010
, the factory default setting is
fi
ve (5) minutes. Consult your installer to determine the setting for your system.
Cross Sensor Zone
A cross sensor zone is comprised of two wireless sensors and both sensors must be tripped within a programmed period of time be
fore the system activates an
alarm. For compliance with
ANSI/SIA CP-01-2010
, if only one of the sensors in the cross sensor zone is tripped within the programmed period of time, the system
automatically transmits a trouble report to the Central Station but does not activate an alarm.
Swinger Shutdown Count
The swinger shutdown count de
fi
nes the maximum number of times a zone’s sensor can activate (i.e., “trip”) an alarm during a single arming session. After
the sensor trips an alarm for the count, the sensor cannot set off an alarm until eight (8) hours passes or until the system is
disarmed and then rearmed. For
compliance with
ANSI/SIA CP-01-2010
, the default swinger shutdown count must be set to two (2) trips. 12
Copyright © 2019 Nortek Security & Control LLC

If You Need to Use the Duress Code
In the event that you
fi
nd yourself needing to transmit a user duress report to the Central Station (for example, being held by an unwanted intruder a
gainst your
will), use the steps below to input your system’s unique Duress Code. This noti
fi
es the Central Station that you are in a duress situation without alerting the intruder
that you have contacted your provider for assistance. To learn how to create a unique Duress Code for your system, see “Change
the Master User or Duress
Code” on
page 16
.
To use your system's unique Duress Code:
1
If the system is armed, tap
Disarm
. If the system is disarmed, tap
the system logo in the top right corner.
2
Enter the
Duress Code
.
After the duress report is received by the Central Station, an operator will respond per the terms de
fi
ned in your individual Service Agreement with your 2GIG
alarm dealer. For more in-depth information about speci
fi
c duress situation protocols, contact your alarm dealer.
NOTE:
For compliance with ANSI/SIA CP-01-2010, the Duress Code must be a unique code. For more in-depth information, see the GC3 Use
r
Guide. 13
Copyright © 2019 Nortek Security & Control LLC
Fire and Emergency Protection
Smoke and Carbon Monoxide (CO) detectors may be installed to protect the occupants of the dwelling from harmful, and possibly d
eadly effects of
smoke, heat, and
fi
re-related dangers. The system’s
fi
re and emergency protection features are always protecting the premises.
See “Warnings” on
page 25
.
NOTE:
A professional installer must ensure that all Smoke/Heat alarms and CO detectors are installed in compliance with all national
, regional,
and local laws, statutes, and guidelines.
In the Event of a Fire Alarm
In the event an installed
fi
re protection zone detects an issue, the following will occur:
1. The alarm siren immediately sounds and continues to sound until a User Code is entered or for the amount of time speci
fi
ed by the
Fire Bell
Cutoff Time
setting. The factory default setting is four (4) minutes. Consult your installer to determine the cutoff time that has been co
n
fi
gured
for your system.
2. After the report is received by the Central Station, an operator will respond per the terms de
fi
ned in your individual Service Agreement with your
2GIG alarm dealer. For more in-depth information about speci
fi
c alarm protocols, contact your alarm dealer.
If a
fi
re alarm is activated, the system emits a warning siren and immediately reports a
fi
re to the Central Station. To protect yourself and occupants do
the following:
1. If
fl
ames or smoke are present, yell “Fire!” to alert all occupants of a
fi
re.
2. Immediately evacuate all occupants from the premises and remain at a safe distance away from the premises.
DANGER:
To protect yourself and others from serious injury and/or death, do NOT reenter the premises until it has been deemed safe
by emergency of
fi
cials.
3. Dial 9-1-1 (or your region’s emergency services number) to report the situation to authorities. Always wait to call from a s
afe location.
NOTE:
It is important to establish and practice an Escape Plan with all members of your household in the event of a
fi
re. For more in-
depth information, see the
GC3 User Guide
. 14
Copyright © 2019 Nortek Security & Control LLC

Manual Alarms
You can notify the Central Station of an emergency event by manually activating the alarm at the GC3 Panel. For compliance with

ANSI/SIA CP-01-2010
, the
Alarm
button on the GC3 Panel is designed with a double-action trigger. This means you must
fi
rst press the
Alarm
button on the panel and then touch and
hold the appropriate alarm button on the touchscreen. This reduces the risk of inadvertently transmitting a false alarm to the
Central Station.
To activate a manual alarm:
1
Press the
Alarm
button on the GC3 Panel.
2
Touch and hold the
Panic
,
Fire
, or
Emergency
button for two (2) seconds.
NOTE:
Consult your installer to determine if one or more Wireless Keypads, Wireless 4-Button Key Fob Remotes, or Panic Button Remote
s
have been con
fi
gured to trigger alarms on your system when the appropriate button or button-combination is pressed. If con
fi
gured to trigger
alarms, the remote will transmit an alert to the system. The system then transmits the appropriate report to the Central Statio
n. For more
in-depth information, see the
GC3 User Guide
. 15
Copyright © 2019 Nortek Security & Control LLC
Security Codes
The system supports a total of 101 unique security codes, which includes the types of security codes detailed below and one (1)
Installer Code which is reserved
for use by 2GIG alarm dealers and their professional installers.
Types of Security Codes
The system supports three (3) types of security codes:

»
Master User:
You are provided one (1) Master User Code for accessing the
System Settings and, depending how the installer con
fi
gures your system,
other PIN-protected features. The factory default setting for the code is
1111 or
111111.
Consult with your dealer to determine if your user pin code length is 4
or 6 digits. You should always change the default code to a unique one. See
“Change the Master User or Duress Code” in the next section.

»
User:
You can create up to 98 unique user access codes. This is the code that
occupants use to arm and/or disarm the system. See “Create a User Code” on
page 17
.

»
Smart Areas:
If Smart Areas are enabled, user can be assigned to one or
more areas.

»
Duress:
You are provided one (1) Duress Code. See “If You Need to Use
the Duress Code” on
page 12
. Some 2GIG alarm dealers and/or installers
change this to their own default code. To protect your system, the person
who knows the Master User Code should always change the default code to
a unique one that is known only by trusted system users. See “Change the
Master User or Duress Code” in the next section. 16
Copyright © 2019 Nortek Security & Control LLC

Change the Master User or Duress Code
The
Master User Code
provides users with the ability to access the
System Settings
menu and, depending on your system con
fi
guration, may also provide
access to other pin-protected features. The
Duress
code lets users send a silent duress report to the Central Station. See "If You Need to Use the Duress Code"
on
page 12
.
IMPORTANT:
When customizing codes for your system, ensure they are simple enough to remember, but not something that can be
easily guessed or discovered by an intruder. For example, do not use the dwelling’s physical address, telephone digits, birth d
ates, or
birth years. Codes should only be given to trusted individuals. For example, in a residential installation the primary homeowne
r may know
the Master User Code, while family members and/or legal occupants may only know their individual user code and the Duress Code.

To change the Master User or Duress code:
1

Tap
System Settings
, enter the system’s Master User Code, and then tap the
Users
menu. Next, continue with these steps:
2
At the
Users
screen, tap the pencil icon
next to
Master User
or
Duress
.
3
At the
Edit Master User
or
Edit
Duress User
screen, tap the pencil
icon next to
Code
.
4
At the
Enter a Code for the User
screen, input a unique code and
tap
Next
. Then, con
fi
rm the code
and tap
Done
. 17
Copyright © 2019 Nortek Security & Control LLC

Create a User Code
If you know the system’s Master User Code, you can create individual user codes for people who need system access.
To create a user code:
1

Tap
System Settings
, enter the system’s Master User Code, and then tap the
Users
menu. Next, continue with these steps:
2
At the
Users
screen, tap
Add User
.
3
Enter a name for the new user and tap
Next
.
4
Enter a unique code and tap
Next
. Then
enter the code again to con
fi
rm it and
tap
Done
.
TIP:
The holder of the Master User Code can also create user code access schedules for users who only need access to a dwelling
during certain hours. For example: au pairs, housekeepers, and personal assistants. For more in-depth information, see the GC3
User Guide. 18
Copyright © 2019 Nortek Security & Control LLC
Edit a User Code
Once a user has been created, you can adjust that users access to the system or individual areas.
1
User Selection Screen.
2
Top of User Edit Screen
3
Scroll Down Section 2 on Edit User
Screen. 19
Copyright © 2019 Nortek Security & Control LLC
System Tests
To ensure continued protection and proper system operations, it is important to perform a sensor and console test on a weekly b
asis.
To perform System Tests:
1

Enter the Master User Code to access the
System Settings
menu.
2
Tap
System Tests
.
3
Tap one of these buttons to choose the test type:
Sensor Test:
Tests signals between the Control Panel and installed sensors.

Console Test:
Tests the function of the GC3 Panel’s audio and buttons. 20
Copyright © 2019 Nortek Security & Control LLC
Smart Areas Settings
Smart Areas allow homeowners to create
up to 4 independently controllable and
manageable areas (Examples: Main
House, Garage for package delivery, Room
Rental, Gun Safe, In-Law Suite).
Flexible user interface limits control of the
Smart Areas at the user code level.
Note:
Smart Areas must be enabled to
view Smart Areas tile on the home screen.
For more details, refer to the GC3 Users
Guide.
To set Smart Areas settings:
1
Home Screen:
Select
System
Settings
.
2
Select
Smart Areas’ Settings
Tile.
3
Default List of Smart Areas Names:
Select the edit icon.
4
Type in new Smart Areas Name.
5
Edited Names. 21
Copyright © 2019 Nortek Security & Control LLC
View Smart Areas

View and change state of Smart Areas.
1
User presses
SMART AREAS
button.
3
Smart Areas status.
2
User enters code.
Smart Areas States:
1
Disarmed Ready to Arm.
2
Disarmed with Bypassed Zone.
3
In Alarm.
4
Armed Away.
Smart Areas Notes: ____________________
______________________________________
______________________________________ 22
Copyright © 2019 Nortek Security & Control LLC
Set Sensor Chimes
To set individual chimes for each zone use the sensor chime menu.
1
Home Screen:
Select
System Settings
.
2
Enter Master Code.
3
Press
Sensor Chimes
.
4
Select Zone to Adjust Chime.
5
Choose Desired Chime. 23
Copyright © 2019 Nortek Security & Control LLC
Network Settings
To set network settings:
1
Home Screen:
Select
System Settings
.
2
Select
Network Settings
Tile.
3
Select
Wireless
.
4
Select the Wireless Network.
5
Enter Password.
6
After connecting, the panel will show IP address. 24
Copyright © 2019 Nortek Security & Control LLC
Limited Warranty
This product is warranted against defects in material and workmanship for three (3) years. This warranty extends only to wholes
ale customers who buy directly
from Nortek Security & Control LLC or through Nortek Security & Control’s normal distribution channels. Nortek Security & Contr
ol LLC does not warrant this
product to consumers. Consumers should inquire from their selling dealer as to the nature of the dealer’s warranty, if any.
There are no obligations or liabilities on the part of Nortek Security & Control LLC for consequential damages arising out of o
r in connection with use or
performance of this product or other indirect damages with respect to loss of property, revenue, or pro
fi
t, or cost of removal, installation, or re-installation. All
implied warranties for functionality are valid only until the warranty expires. This Nortek Security & Control LLC Warranty is
in lieu of all other warranties, expressed
or implied.
All products returned for warranty service require a Return Authorization Number (RA#). Contact Returns at 1-855-546-3351 for a
n RA# and other important
details.
Waste Electrical and Electronic Equipment (WEEE) Statement
This symbol on a product or on its packaging indicates that this product is not to be thrown away with everyday
waste.
Instead, it is your responsibility to dispose of electrical and electronics equipment by handing it over to a designated collec
tion point for
the recycling of waste electrical and electronic equipment (W.E.E.E.). The separate collection and recycling of your waste elec
trical and
electronic equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner
that protects
human health and the environment. For more information about where you can drop off your waste equipment for recycling, please
contact
your local city of
fi
ce, or your household waste disposal service, or the shop where you purchased the product. 25
Copyright © 2019 Nortek Security & Control LLC

WARNINGS
Limitations of Alarm Products
This product should be tested periodically to make sure it is working properly. The product, if used properly, may reduce the r
isk of burglary, robbery, and other
adverse events that have the potential to result in injury or loss of life; however, Nortek Security & Control is not an insure
r. This product is neither insurance nor a
guarantee that such an event will be prevented, and users should protect themselves with proper insurance. Nortek Security & Co
ntrol makes no representation
that this product cannot be compromised or circumvented, that it will provide an adequate warning, or that it will prevent any
personal injuries, property damage,
or other losses. Like any alarm product, it may be bypassed, it is subject to compromise, and it may fail to warn for a variety
of reasons, including, but not limited
to: improper installation or positioning; improper maintenance; tampering; dead or improperly installed batteries; sensing limi
tations; component failures; receivers;
intrusions may be outside of a product’s designated range and certain environmental conditions may impact performance, and audi
ble alarm signals may be
outside of hearing range, muted by doors, walls, and
fl
oors, unheard by deep sleepers or the hearing-impaired, or overwhelmed by other sounds.
Risk of Noise Induced Hearing Loss
The Alarm is equipped with a warning siren. Exposure to high sound levels or prolonged exposure to the warning siren can result
in Noise Induced Hearing Loss
(NIHL) 26
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Copyright © 2019 Nortek Security & Control LLC
ALARM DEALER INFORMATION
Company Name:
Your Account Number:
Installation Date:
10023745 B