Alarm.com ADC-SVR210 - Installation Guide

Stream Video Recorder (ADC-SVR210) - Installation Guide
https://answers.alarm.com/Partner/Installation_and_Troubleshooting/Video_Devices/Stream_Video_Recorder_(SVR)/Stream...
Updated: Mon, 16 Sep 2024 20:56:26 GMT
1 In the box
•
ADC-SVR210
•
Power adapter
•
Ethernet cable
•
QR card with code that links to this digital installation guide
Pre-installation checklist
•
Stream Video Recorder (ADC-SVR210)
•
AC power adapter (DSA-42PFH-12L FCA 120350)
•
An Ethernet cable
•
A display with an HDMI input (optional)
•
An HDMI cable (optional)
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Updated: Mon, 16 Sep 2024 20:56:26 GMT
2 •
USB keyboard and mouse
•
Ethernet connection to broadband (Cable, DSL, or Fiber Optic)
•
Login and password for the customer account to which you will add the ADC-SVR210
Important
: The customer account must have an ADC-SVR210 compatible service package, and an ADC-SVR210
supported camera.
Overview
1.
Status LED
2.
Video Export USB 3.0 port
3.
Keyboard/Mouse USB 2.0 port
4.
HDMI port
5.
Camera RJ45 port
6.
Uplink RJ45 port
7.
Reset button
8.
DC 12V
port input
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Updated: Mon, 16 Sep 2024 20:56:26 GMT
3 Recommended networking diagram for SVR210
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Updated: Mon, 16 Sep 2024 20:56:26 GMT
4 Connect the ADC-SVR210 to
a
local network
The ADC-SVR210
must first connect to
the customer's local network before it can be
added to a customer account.
1.
Using an Ethernet cable, connect SVR210’s uplink port to the network router.
2.
Connect the device’s AC power adapter and plug it into a non-switched, grounded power outlet.
3.
Wait for the device to boot up. A solid green status LED indicates that the device is ready to be added to the
account.
Once the ADC-SVR210 is connected to the customer's network and displays a solid green LED, add the ADC-SVR210
to the customer account.
https://answers.alarm.com/Partner/Installation_and_Troubleshooting/Video_Devices/Stream_Video_Recorder_(SVR)/Stream...
Updated: Mon, 16 Sep 2024 20:56:26 GMT
5 Add
the ADC-SVR210
to a
customer account
Expand all
To add the ADC-SVR210
to a customer account using the Partner MobileTech app:
1.
Login to the Partner MobileTech app.
2.
Select the customer account.
3.
Tap
.
4.
Tap
Video
.
5.
Follow the on-screen instructions to finish adding the ADC-SVR210.
To add
the
ADC-SVR210
to a customer account
using the
Alarm.com customer website:
1.
Using a web browser, enter the URL www.alarm.com/addcamera. You will need the customer’s username and
password if using the Alarm.com customer website.
2.
Select the ADC-SVR210 from the video device list or enter its MAC address to begin adding the device. The
device’s MAC address is located on the bottom of the device or on the packaging.
3.
Follow the on-screen instructions to finish adding the ADC-SVR210.
To add the ADC-SVR210
to a customer account using the
Alarm.com app:
1.
Log in to the Alarm.com app. You will need the customer’s username and password to log in.
2.
Tap
.
3.
Tap
Add Device
.
4.
Tap
Video Camera
.
5.
Tap
SVR210
.
6.
Follow the on-screen instructions to finish adding the ADC-SVR210.
For more information about associating cameras to an SVR, see
Associate a video device to an SVR
.
https://answers.alarm.com/Partner/Installation_and_Troubleshooting/Video_Devices/Stream_Video_Recorder_(SVR)/Stream...
Updated: Mon, 16 Sep 2024 20:56:26 GMT
6 LED guide
LED status
Description
Solid green
Connected to Alarm.com
Blinking green
Local network connection
Solid red
No network connection
Blinking red and green
Factory reset
Caution
:
This restores factory-default settings to the
device. If already installed, the device may need to be
removed from the customer account
and re-added after
a factory reset.
A factory reset will result in loss of all recorded video on
the device.
Not illuminated
Powered off
View live and recorded video locally
To view live and recorded video using a local display, you will need to:
•
Ensure that you have followed the set-up instructions in this guide.
•
Using an HDMI cable, connect the ADC-SVR210 to a television or computer monitor.
•
Connect a computer mouse using the USB port on the ADC-SVR210.
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Updated: Mon, 16 Sep 2024 20:56:26 GMT
7 •
When prompted, enter the Local Device password you created for the device during the install process.
Troubleshooting
•
If you have issues connecting the device to the account, power cycle the device (unplug the power jack from the
device and then plug it back in to restore power). Check that the Ethernet cable is properly connected, and ensure
the network has Internet access.
•
If issues persist, reset the device to factory defaults by using the Reset button located on the back of the device:
◦
To factory reset the SVR, press-and-hold the rear Reset button for at least 15 seconds, until the SVR Status
LED is alternating green and red, then release the Reset button. The device will then reset and reboot itself.
◦
The device reboots with factory defaults. If the device was previously installed to a customer account, it needs
to be removed before it can be installed again.
Caution
:
A factory reset will result in loss of all recorded video on the device.
Questions?
Visit
https://alarmcom.force.com/Service/s/
Notices
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Caution
:
This equipment must be earthed. The power plug must be connected to a properly wired earth ground socket
outlet. An improperly wired socket outlet could place hazardous voltages on accessible metal parts.
Rated:
•
ADC-SVR210 – DC 12V, 3.5A, 42W
•
The NVR is only to be connected to PoE networks without routing to outside plants.
•
Ensure that all maintenance and repair work is handled by qualified personnel such as electrical engineers or
https://answers.alarm.com/Partner/Installation_and_Troubleshooting/Video_Devices/Stream_Video_Recorder_(SVR)/Stream...
Updated: Mon, 16 Sep 2024 20:56:26 GMT
8 network specialists.
Caution
:
Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate this equipment.
https://answers.alarm.com/Partner/Installation_and_Troubleshooting/Video_Devices/Stream_Video_Recorder_(SVR)/Stream...
Updated: Mon, 16 Sep 2024 20:56:26 GMT
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