Alarm.com Simon XT and Simon XTi LTE Module - Install Guide

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5

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v
4.
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Simon XT/XTi/XTi
-
5

LTE Module

|

Installation Guide

Simon XT/XTi
/XTi
-
5

LTE

Module

INSTALLATION

GUIDE


Introduction








The
LTE

Module for Simon XT,
XTi
, and XTi
-
5

enables wireless reporting of all
alarms and other system event
s from the Interlogix Simon XT,

XTi
, and XTi
-
5

control panel
on

the
Verizon
LTE

wireless (cellular) network. The module can
be used as the primary communication path for all alarm signaling, or as a
backup to a telephone line connection to the central monitoring station. The
wireless alarm signaling and routing service is operated by

Alarm.com. The
LTE

M
odule also features integrated support for Alarm.com’s emPower
™

solution with
built
-
in Z
-
Wave capabilities and for Alarm.com’s Image Sensor
when the Image Sensor daughterboard is added.
Two
-
way voice over LTE is
supported on module fi
rmware versions 185 and above
.


The mod
ule interfaces with the Simon XT, XTi, and XTi
-
5 panels,

fits into a
special compartment inside the

panel, and is powered by the control panel
and panel battery.


Contact Information





For additional information and support on Alarm.com products and services,
please visit
www.alarm.com/dealer

or contact Alarm.com technical support
at

1
-
866
-
834
-
0470.


Compatibility












The
LTE

module
is
compatible with
all
Simon XT

(
version 1.3 and up
)
, all XTi,
and all XTi
-
5
control
panels.


Account Creation













B
efore installing an Alarm.com
LTE

Module in a Simon XT,
XTi
, or XTi
-
5

system, a new customer account needs to be created with Alarm.com. We
recommend creating the account at least 24 hours in advance o
f installation
to ensure that the radio is activated prior to installation.

To activate an account go to www.alarm.com/dealer and login. Under the
“Customers” heading at the top left of the page click on “Create New
Customer”. You will need the following c
ustomer information to create the
account:

•

Custo
mer Address

•

Customer Phone Number

•

Customer E
-
mail

•

Preferred login name for the customer

•

Alarm.com Radio Serial Number

At the end of the account creation process you will be able to print a
Welcome Letter for

the customer that has their login information and
temporary password for the Alarm.com website.


Installation








Installation

consists of inserting the module into the panel, attaching the
antenna, and performing
an LTE

phone test at the panel.

Follow these guidelines during installation:

•

Before affixing the panel to a wall, verify the
LTE

signal level at the
installation loca
tion. On the XT panel, press and hold the 5 key for 10
seconds to view the
LTE

signal level. On the XTi
and

XTi
-
5
panel, enter
‘Programming’


‘Interactive Services’


‘Modules Status’. With
either panel, module LED L4 blinks to indicate
signal strength
. (See
Tables 1
-
5

for LED details.) An installation location with a sustained
signal level of t
wo or more bars is recommended.

•

Do not exceed the panel total output power when using panel power
for the
LTE

M
odule, hardwired sensors, and /or sirens. Refer
to the
specific panel installation instructions for details.

•

Only
one

LTE

M
odule can be used per Simon XT,
XTi
, or XTi
-
5

panel.

•

The
LTE

M
odule draws a maximum of 30 mA average during normal
operation. In PowerSave
M
ode, during or immediately following an A
C
power failure, the module will draw only 10 mA on average.

•

Avoid mounting the panel in areas with excessive metal or electrical
wiring, such as furnace or utility rooms.

•

Leave 12 to 18 in. of open space around the module antenna.

•

Do not install the contr
ol panel and module in a basement or other
below
-
ground location. Doing so will negatively impact
LTE

signal
strength.


Tools and supplies needed

You will need the following tools and supplies:

•

Small flat
-
head and Phillips screwdrivers

•

Screws (included)

•

Antenna (included)


Module Insertion and Antenna Installation

Before installing the module, disconnect the battery and AC power from the
panel.

1)

Open the panel by

pressing the two tabs (Fig. 1)

on the top of the XT or by
lifti
ng the tabs on the XTi
and

XTi
-
5
panel.


Figure 1: Top View of Simon XT,
XTi
, and XTi
-
5

Panels




2)

The module compartment can be found behind the front panel that
swings down, to the left of the battery compartment as seen in
Fig.

2
below.


Figure 2:
Module Compartment for Simon XT,
XTi
, and XTi
-
5

Panels


3)

Push antenna end into
open
module connector to snap the antenna onto
the module. The module must be seated correctly
beneath the
two small,
plastic corner tabs
, as shown in Fig. 3,
to ensure it fits into the
compartment properly.


Top View of Simon XT
i

and XTi
-
5
Panel



Module Compartment

Bottom of Panel,
near hinge

Top View of Simon XT Panel



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Simon XT/XTi/XTi
-
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LTE Module

|

Installation Guide

Figure 3: Module Plastic Corner Tabs


4)

Insert the module by angling the end of the module where the antenna is
attached downwards, making sure that the edge of the module sits below
the plastic tabs (see
Fig.

3). Once the module

is seated evenly, carefully
push the bottom of the module into the 8
-
pin connector beneath it.

5)

Thread the antenna’s wire through the channel in the bottom of the
panel. This antenna can then be inserted into the wall behind the panel.
The antenna should be placed at least 3 feet away from the panel, and in
order to obtain optimal reception the ante
nna should be
affixed as high
up as possible.

6)

The secondary antenna (pre
-
attached to the module) should be routed
and placed as shown in Fig. 4.


Figure 4
:

LTE Antenna Routing and Placement




Power Up










Reconnect panel battery and AC power. When
an LTE

M
odule is connected
to a powered control panel, the LEDs at the bottom of the module will
become active (see
Table
3
). It may take a few moments after power up for
the LEDs to
become active. If the LEDs do not light up at all, ensure that the
module has been fully inserted into the connector beneath it then perform a
full power cycle by following these steps:


1)

Disconnect the battery leads and unplug the panel power transformer
from AC power
.

2)

Verify that the module is inserted securely and that the antenna is
snapped
-
in completely
.

3)

Connect battery leads to the battery. On the XT, make sure to observe
polarity (red to + and black to
–
) and to keep the wires outside of the tab
hol
ding them in place.

4)

Plug the panel power transformer into the AC outlet.


It is important to plug the battery in before plugging in the transformer,
otherwise the panel will issue a “System Low Battery” message regardless of
the battery voltage level.


LT
E

Phone Test (Module Registration)








To initiate module communication with Alarm.com and the
LTE

network the
first time, perform a “
LTE

phone test”.


To perform a Phone T
est on a Simon XT:

1)

Scroll Down through the control panel menu
until it displays “System
Tests” and Press “OK”
.

2)

Enter the installer code (default 4
-
3
-
2
-
1), then “OK”
.

3)

Scroll down until the panel displays “Comm Test” and “OK”
.
The panel will
display “
LTE

Comm Test in progress” to indicate the test has been
initiated.

Q
uick Phone Test:

1)

On the main screen with the panel disarmed, hold down the ‘3’ key for 5
seconds.

2)

The panel will display “
LTE

Comm Test
in progress” to indicate the test has
been
imitated
.


To perform a P
hone
Test
on a Simon XTi

and

XTi
-
5
:

1)

Press the Status

& Settings ico
n


on the lower right of the home screen
.

2)

Scroll Down and press “Programming”
.

3)

Enter the installer code (default 4
-
3
-
2
-
1), then “OK”
.

4)

Press “System Tests”
.

5)

Press “Comm Test”. The panel will display “
LTE

Comm

Test in progress” to
indicate the test has been initiated.


The Simon XT,
XTi
, and XTi
-
5

panel will let you know when the
LTE

Phone
Test has completed by displaying “
LTE

Test signal sent OK” on the panel
screen. This indicates that Alarm.com has received
and acknowledged the
signal. This does not guarantee that the signal went through to a central
station; it confirms that the Alarm.com Operations Center received the
signal. The central station should be contacted directly to verify that the
signal was re
ceived on the correct account and that the Central Station
routing settings have been set up correctly. The signal may not go through
to the central station if (a) the Central Station Account settings were entered
incorrectly on the Alarm.com Dealer Site
or (b) if Alarm.com was unable to
send the signal successfully to the Central Station receivers. In these cases
the panel will show a “Fail to Communicate” message.


Required Settings for LTE Module





Some panel settings are changed automatically when the
LTE

module is
connected to the control panel. These settings should not be altered. They
are:

Sensor/Zone 40:
Upon initial module power up, the panel recognizes and
learns the
LTE

module as sensor/zone 40 and assigns “
LTE

Module” as the
sensor/zone name. Any device previously residing in panel memory as
sensor/zone 40 is automatically deleted and must be learned into panel
memory using any available sensor/zone number between 01 a
nd 39.

Clock:
The
LTE

module sets the panel clock when it connects to Alarm.com
and then updates it every 18 hours. It is important to select the correct panel
time zone on the Alarm.com website, or the panel time will not be accurate.
If a system is power
ed up before the customer account has been created,
the time zone will default to Eastern Time.

Smoke Supervision:

The Smoke Supervision setting (enables 200s smoke
alarm supervision between panel and smoke detec
tors) for XT version 1.6
and up,
XTi version

1.7 and up
, and XTi
-
5

is not compatible with the
Alarm.com LTE module. This setting will be automatically disabled when the
module connects and should not be enabled at the panel. The default
supervision with the Smoke Supervision setting disabled is 1 ho
ur.

Top of
Panel

Plastic
Corner Tabs


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Simon XT/XTi/XTi
-
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LTE Module

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Installation Guide


Troubleshooting: Module Status Information





Module status information for verifying and troubleshooting module
connection status or errors can be found through the Inter
active Services
menus on the XT,
XTi
, and XTi
-
5

panels. On Simon XT 1.3 & up
,

go to the
‘System Test’ → ‘Interactive Services’ → ‘
LTE

Module Status’ menu. On the
XTi

and XTi
-
5
, this information can be accessed through ‘Programming’ →
‘Interactiv
e Services’ → ‘Module Status’.


See
Table 1

below for p
otential module statues. See
Table
4

for more
information on the referenced LED
L1 error
pattern
s
.


Table 1
:
LTE

Module Statuses

Idle

Most common state

Roaming

Roaming on partner network.

PowerSave Mode

AC Power is Down

Registering...

Same as 3 flashes
on LED L1

Connection Error

Same as 4 Flashes on LED L1

Radio Error

Radio is not operating correctly, same as 5
flashes on LED L1

Server Error

Same as 8 flashes on LED L1

Connected

Currently talking to Alarm.com Servers

Connecting...

In the process of
connecting to Alarm.com

Updating...

Updating Signal Level


In addition, some of the information can be retrieved on the Simon XT via
long key presses from the keypad. Press and hold the following panel keys
for 10 seconds to display the given information on the panel display. Most
messages are displayed for
less
than

30 seconds but

can be cut short by
pressing the # Key for 10 seconds.


Table
2
:
LTE

Module Statuses

1 Key

10
-
digit module serial number. This number is needed to create
the Alarm.com customer account.

2 Key

Module firmware version. (e.g. 4
183
a)

3
Key

Performs Phone Test


5 Key

Wireless signal strength level and module status or error, if any.
The panel will display bars for the signal level (0 to 5) and a
number (2 to 31) followed by the Mode it is in. (See “
LTE

Module
Statuses” on
Table 1
)
.

6

Key

Battery voltage as read by the module, to two decimal places, and
the AC power status. (e.g. Battery: 6.79v, AC Power OK)

8 Key

LTE

frequency used by the module:

"High" =
1700MHz; "Low"
= 70
0

MHz
.


Troubleshooting LEDs










Status LEDs indicate network and module status.
Figure
5

below shows the
location of the status LEDs on the
LTE

module.


Figure 5
: Status LEDs




Table
3

below describes the LED functions.


Table
3
: LED Functions

LED

Function

L1

Error LED. Flashes 1 to 8 times in an 8
-
second interval to indicate
specific error. Se
e
Table
4

for errors and common fixes.

L2

Panel Communication and Z
-
Wave status messages.
Flashes every
time the module communicates with the panel and flashes in
patterns to indicate Z
-
Wave status.

L3

LTE

Communication. Flashes every time the
LTE

signal level is
checked and when packets are exchanged with Alarm.com.

L4

LTE

Signal Level. Flas
hes 0 to 5 times to indicate signal strength, or
toggles on/off slowly when communicating with Alarm.com servers.

L5

Z
-
Wave Error LED. See
Table 5

for
error descriptions.


LED Details

LED L1 (red)

L1 flashes when there is an error. The number of flashes
indicates the error
number. If there are two or more errors at the same time, the errors will
flash one after the other. The LED will stay off for at least four seconds
between errors.

Table
4
: Errors flashed on L1 (red)

Number of
flashes

Error and solutio
n

1

Module cannot communicate with the panel. Perform a power
cycle on the panel. If the error persists lift the module out of
the panel and re
-
insert it. If the error is still observed try a
different module. Finally, if that does not fix the problem
try a
different panel.

2

then 4

The module provisioning process could not be completed.

2 then 5

The module provisioning process could not be completed
because the module is currently roaming on the carrier’s
network.

3

The module is trying to register on the
LTE

network. If it
persists for more than a few minutes, the module is having
problems registering
. Check L4 for signal level. If signal level is
lower than 2 “bars”, change the panel’s location or use a
remote anten
na option
.

4

The module is registered on the
LTE

network but cannot
connect with Alarm.com. Contact Alarm.com Technical
Support.

5

Radio portion of the module is not working correctly. If this
persists for more than a few minutes the module may need to
b
e replaced. This error is extremely rare so verify that the
module is flashing 5 times.

6

This is an error only if it persists for more than a minute.
Otherwise, it’s just an indication that the module is fixing an
unusual condition regarding communica
tion with the
LTE

network.

7

The module is not compatible with this panel type. Please
insert a compatible module.

8

If it persists, the account may have been set up incorrectly.
Contact Alarm.com Technical Support. You will be asked to
check the
serial number of the module.


LED L2 (yellow)

L2 flashes with every communication between the module and the panel.
Normal pattern calls for a series of quick flashes every two seconds in Idle





L5




L1 L2 L3 L4


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Simon XT/XTi/XTi
-
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LTE Module

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Installation Guide

Mode or four seconds in PowerSave Mode.

It also occasionally flashes in
patterns to indicate Z
-
Wave status. See
Table 5

for a description of various
possibilities.

Table
5
: Z
-
wave LED status indicators

LED 2

LED 5

Device status or error

Description

4
-
blink


Add M
ode (lasts 120
seconds or until
a device
is added)

In this mode you can add a
device to the local Z
-
Wave
network. Devices cannot be
added to a network if they
are already a part of a
network

2
-
blink


Delete
M
ode (lasts 120
seconds or until a device
is deleted)

In this mode you can
delete a
device from a Z
-
Wave
network. A device can only
be in one network at a time,
and must receive a “delete”
command before it can be
learned into a new network

Solid


Successful add
node/remove
node/replication (lasts
60 seconds)

After receiving this signal
leave all devices by the
LTE

module for 1 minute. Locks
must be left next to the
module for 4 minutes

Solid
with
one
blink


Add node attempt failed
because node already in
network (lasts 60
seconds)

Device you attempted to add
to a network is already in a
network, and must be
“deleted” before it can join a
new network


2
-
blink

No other nodes are in
the network (lasts until a
device is added to the
network)

No devices have been added
that can be controlled by the
LTE

module yet. See above
for instructions on how to
add devices


5
-
blink

Learn mode error (lasts
60 seconds)

The device was not
successfully added to the Z
-
Wave network.


6
-
blink

No Home ID present
(lasts until the module
connects to Alarm.com
and is confi
gured)

When the
LTE

module first
connects to Alarm.com it is
configured with a necessary
unique network ID

LED L3 (yellow)

L3 flashes with every communication between the mod
ule and its radio unit
in Idle M
ode, and with every communication with Alarm.com in Connected
Mode.
In PowerSave

M
ode, this LED flashes in unison with LED 2.

LED L4 (green)

L4 indicates the
LTE

signal level as a number of flashes (0 to 5 bars). The
number of bars may not correspond to t
he bars shown on your cell phone. A
level of 5 bars is obtained only in the strongest signal conditions.

Signal level is updated every ten seconds if it fluctuates, or every 30 seconds
if it is fairly stable.

If L4 is not flashing it indicates one of
the following states:

•

T
he module is in
PowerSave

Mode

•

The module just powered

up

•

There is no
LTE

coverage in the area. Alarm.com recommends a
s
teady
signal level of 2 or higher for proper operation of the module.

In Connected M
ode, the LED toggles on and
off.


L
ED L5 (yellow)

L
5 indicates Z
-
Wave errors. See
Table
5

for more details.

Various Module States (M
odes)







Th
ere are three module states, or modes, as described below:

Idle Mode.
AC power is OK and the module is
not currently talking to
Alarm.com.

L1
-

Flashes errors, if any.

L2
-

Communication with panel.

L3
-

Communication with radio unit.

L4
-

Signal level (0 to 5 bars).

L5
–

Flashes errors, if any

PowerSave Mode.
The module just powered up, AC power is down, o
r AC
power was recently restored and the battery is recharging. The module is
fully functional and will go into Connected Mode as soon as a signal needs to
be sent. Press and hold the 5 Key for 10 seconds to switch the module into
Idle Mode and update the

signal level reading. The system will go into Idle
Mode every 2 hours to check for any incoming messages.

L1
-

Inactive.

L2
-

Communication with panel.

L3
-

Same flashing pattern as L2.

L4
-

Inactive.

L5
-

Inactive

Connected Mode.
The module is currentl
y talking to
Alarm.com. The
module stays in C
onnected
M
ode for at least four minutes after reporting
an event to Alarm.com, unless the 5 Key is pressed and held for 10 seconds,
which will cause the module to go back to Idle Mode.

L1
-

Flashes errors, if an
y.

L2
-

Communication with panel.

L3
-

Communication with Alarm.com.

L4
-

Alternates two seconds on, then two seconds off.

L5
-

Inactive

Sleep Mode.

The panel is not connected to AC power, or there is an AC
power failure, and the battery level is low. The

module will connect to
Alarm.com to send a signal, but

will
otherwise
draw

almost no power.

Note
: If the
LTE

module is powered down for a short period of time, buffered
messages from Alarm.com may be received when module power is restored.


Improving
Wireless Signal Strength









Guidelines for optimal wireless signal strength:

•

Install the module above ground level, as high up as possible within the
structure.

•

Install the module near or adjacent to an outside
-
facing wall of
the
structure.

•

Do not install the module inside a metal structure or close to large
metal objects or ducts.

•

Make sure to follow the antenna positioning guidelines that are
included with the antenna. Certain antennas must be oriented a specific
way in order

to receive signals.

•

Upgrade the antenna. If using the 1/4 wave antenna included with the
LTE

module, upgrade to a remote cable antenna. Contact Alarm.com
technical support for antenna options.


As you make changes to the module location or antenna to
improve signal
strength, request updated signal readings t
o verify changes. To request an

updated reading, press and hold the “5” key for 10 seconds on the XT or
press the ‘Refresh’ button in the “Module Status” menu on the XTi

or XTi
-
5
.



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Simon XT/XTi/XTi
-
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LTE Module

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Installation Guide

Table
6
: Simon XT

1.3 and up Interactive Services Menu

Menu

Description

System Programming +
Installer Code

Scroll down to System Programming,
enter the Installer Code and press OK

-

Interactive Services

Scroll up to Interactive Services and press
OK

--

LTE

Module Status

Scroll down through the various
LTE

module information screens

---

Radio

Signal level, connection status, roaming
status, and errors (if any)

---

LTE

Freq.

LTE

frequency used by the module.

---

LTE

Band

By default the module will choose the best
LTE

band.

---

Battery

Current battery voltage and AC power
status

---

SN

Module serial number. Needed to create
or troubleshoot an Alarm.com account.

---

SIM card

IMSI

number. Sometimes needed to
troubleshoot

an account

---

Version

LTE

module firmware versio
n and sub
-
version. Example: 4183
a, where 4
= XT,
183

= module firmware version, a

=
subversion (the l
abel on the module will
say X1
83
)

--

Z
-
Wave Setup
2

This menu is used to add, remove, and
troubleshoot Z
-
Wave devices and
networks. To control Z
-
Wave devices via
the Alarm.com website and smart phone
apps, you will also need to enable Z
-
Wave
services on the account.


---

Number of Z
-
Wave
Devices
2

The total number of Z
-
Wave devices
currently known to the
LTE

module.

---

Add Z
-
Wave Device
2

Press OK to enter Z
-
Wave Add Mode.

Make sure the device you are trying to add
is powered up and withi
n 3 to 6 feet of the
Simon XT,

XTi
, or XTi
-
5

panel. Refer to the
manufacturer’s instructions for button
presses required
to enroll device.

---

Remove Z
-
Wave Device
2

Press “OK” to remove an existing Z
-
Wave
device, or to “reset” a Z
-
Wave device that
was previously learned into a different Z
-
Wave network. Previously enrolled
devices must be reset before they can be
enrolled
into the module.

---

Z
-
Wave Home ID
2

Press “OK” to query the Z
-
Wave network
Home ID. If the ID is 0, verify that the
module has communicated with
Alarm.com and that the Alarm.com
account is set up for Z
-
Wave.

--

Account Creation

This menu is available on
ly to installers
who have their own Alarm.com account
creation system. You must enter a
Technician ID and a Lead ID in order to use
this menu.

--
Image Sensor Setup
1

An Image Sensor daughterboard is
required to enable Image Sensor
capabilities on the modul
e. This menu is
only active if an Image Sensor
daughterboard is connected.

---

Learn Image Sensor
1

Press “OK” to enter Add Mode. Enroll the
Image Sensor by inserting batteries or
resetting.

---

Delete Image Sensor
1

Press “OK” and scroll to the Image
Sensor
to delete. Press “OK” to delete.

---
Image Sensor Settings
1

Press “OK” and scroll to the Image Sensor
of interest. Press “OK”.

----
Image Sensor #[x]
1

[x] is the sensor ID. Press “OK” to view
information on this Image Sensor.

-----
[Power Informa
tion]
1

Gives information on the Image Sensor’s
battery level and power status.

-----
Signal
1

The signal strength of the communication
between the Image Sensor and the Image
Sensor daughterboard.

-----
Test PIR
1

Press “OK”
to put the Image Sensor in PIR
T
est
M
ode.

-----
PIR Sensitivity
1

Press “OK” to view current selection. Scroll
down to view available sensitivity levels.
Press “OK” to select.

--

Dealer Logo Update

This menu is used to upload a Dealer logo
to the two
-
way talking touchscreen
(2WTTS). (On
ly available for dealers who
have set up this feature with Alarm.com.)

Press “OK”. If a logo is NOT available for
upload to the 2WTTS, you will see “Logo
update not available”. If a logo is available,
you will be asked to wait until the panel’s
LEDs start
flashing, then wait until the
panel’s LEDs stop flashing
–

at which time
the logo should show on the 2WTTS.

System Test + Installer Code

Scroll down to System Test, enter the
Installer Code and press OK

-

Interactive Services

Scroll up to Interactive Ser
vices and press
OK

--

Sensor Reporting Test

This menu is used to automate the process
of confirming that all sensors report
correctly to the Central Station. It will put
the account on test and request the list of
sensors that did not report correctly. It

is
available only to installers who have
integrated their sensor testing process
with the Central Station and with
Alarm.com

--

AVM/
LTE

Test

This menu is used to automate the process
of testing AVM over the
LTE

link. It is
available only to installers who have
integrated their wireless AVM testing
process with the Central Station and with
Alarm.com

--

LTE

Module Status

See Installer Programming section above.

System Test + Master Code

Scroll down to System Tes
t, enter the
Master Code and press OK

-

Interactive Services

Scroll up to Interactive Services and press
OK

--

LTE

Module Status

See Installer Programming section above.

--

Z
-
Wave Setup

See Installer Programming section above.


Copyright © 201
5

Alarm.com

|

www.alarm.com
|
v
4.
2


6

Simon XT/XTi/XTi
-
5

LTE Module

|

Installation Guide

--

Thermostat Settings

This menu is used to troubleshoot the
interaction between Z
-
Wave thermostats
and the two
-
way wireless talking touch
screen (2WTTS).

---

Thermostat 1, 2, 3

Select the thermostat and press OK.

----

Node ID

The Z
-
Wave node id of the Z
-
Wave
thermostat. If
0, then the Z
-
Wave
thermostat has not been found. You may
need to troubleshoot the Z
-
Wave network
via the Z
-
Wave Setup menu. Press “OK” to
have the module try to find the
thermostat again.

----

Mode

The Z
-
Wave thermostat’s current mode
(Off, Heat, Cool)

----

Setpoints

The current heating and cooling setpoints
of the Z
-
Wave thermostat. These are the
temperature thresholds that determine
when the heating or cooling unit will turn
on.

----

Fan

The current fan mode (Auto, On)

----

Schedules

Shows whether th
e thermostat is running
on a schedule (On), or is using a fixed
setpoint. Note that these thermostat
schedules must be set from the
Alarm.com website. Some Z
-
Wave
thermostats allow setting schedules
directly at the thermostat. These built
-
in
schedules cann
ot be set or controlled via
the website or via the touch screen
(2WTTS).

----

Update 2WTTS

Press OK to force an update of the
thermostat information shown on the
touch screen (2WTTS). Note that these
updates may take several minutes to
complete. To speed up the process, go
into System Programming. This puts the
panel in high
-
speed communication
mode
with the touch screen.

----

Remove From 2WTTS

To remove the association between the Z
-
Wave thermostat and the touch screen
(2WTTS). This will hide the Thermostat
page on the 2WTTS.

----

Last Temp. Read

For troubleshooting only. Shows how
many unsuc
cessful attempts were made
by the
LTE

module at trying to
communicate with the Z
-
Wave
thermostat. A low number of 0 or 1 is
normal.

--

Request Weather Update

Press OK if the weather forecast is not
showing on the touch screen (2WTTS).

1

All Image Sensor

menus are only available when an Image Sensor daughterboard
has been connected to the module. An Image Sensor daughterboard is required
to enable Image Sensor functionality. An interactive Alarm.com account with an
Image Sensor service plan is required
for image capabilities and features.

2
Refer to the emPower
TM
installation instructions and guides on the Alarm.com
Dealer Site for more information on Z
-
Wave enrollment and troubleshooting.


Table
7
:
XTi

and XTi
-
5

Interactive Services Menu

Menu

Description

System Programming +
Installer Code

Scroll to Programming and enter the
Installer Code.

-

Interactive Services

Select Interactive Services.

--

Module Status

Provides status and troubleshooting
information for the
LTE

module.

--

Image
Sensor
1


Enroll, troubleshoot and configure Image
Sensors. This menu can also be used to
retrieve images from the enrolled Image
Sensors.

---
Status
1

View signal strength, PIR, battery and
other information about each Image
Sensor enrolled.

----
Set PIR
Sensitivity
1

View and configure the PIR sensitivity for
the Image Sensor.

---
Privacy
1

Remove all Image Sensor images currently
stored on the XTi
or XTi
-
5
panel. (This
does not affect image storage on the
Alarm.com online account.)

---

Add
1

Enroll the Im
age Sensor by inserting
batteries or resetting.

---
Image List
1

View list of images captured by the Image
Sensor(s) on the system and request to
have specific images sent to the panel for
local viewing.

---

Test
1

Put the Image Sensor in PIR Test Mode
(LED

on sensor illuminates when
activated) or request an “Installer Peek
-
In
Now” to test image capture.

---

Delete
1

Delete Image Sensors from the panel.

--
Set Dealer Logo

Send the dealer logo to the panel and
touch screen. (Only available for dealers
who
have set up this feature with
Alarm.com.)

--

Weather Update

Request a Weather Update if the weather
forecast is not showing on the XTi
or XTi
-
5
touch screen. To speed up the process,
stay in Programming. This keeps the panel
in high
-
speed communication

mode with
the touch screens.

--

Z
-
Wave
2


Used to add, remove, and troubleshoot Z
-
Wave devices and networks. To control Z
-
Wave devices via the Alarm.com website
and smart phone apps, you will also need
to enable Z
-
Wave services on the account.

---

Add De
vice
2

Add Z
-
Wave devices to the module’s
network. Make sure the device you are
trying to add is powered up and within 3
to 6 feet of the Simon XTi
or XTi
-
5
panel.
Read the manufacturer’s instructions on
what button to press on the device to
enroll it.

--
-

Remove Device
2

Remove an existing Z
-
Wave device, or to
“reset” a Z
-
Wave device that was
previously learned into a different Z
-
Wave
network, before you can learn it into the
LTE

module.

---
Update 2WTTS

Press Update 2WTTS to force an update of
the thermostat, lights or locks information
shown on the touch screen (2WTTS). Note
that these updates may take several
minutes to complete.

----
Thermostats

View thermostat data and update/remove
thermostats from
display on the panel and
touch screens.


Copyright © 201
5

Alarm.com

|

www.alarm.com
|
v
4.
2


7

Simon XT/XTi/XTi
-
5

LTE Module

|

Installation Guide

----
Lights

Update the lights list shown on the panel
and touch screens.

----
Locks

Update locks list shown on panel and
touch screens and pair locks with their
door contact sensor.

---

Advanced
2

Provides additional

functionality for
advanced Z
-
Wave troubleshooting and
configuration.

----

Rediscovery
2

Network rediscovery allows the system to
determine the most efficient
communication patch between Z
-
Wave
devices. (During this process the Z
-
Wave
network is busy an
d cannot respond to
other commands.)

----

Replicate Mode
2

Initiates replicate mode on the panel.

----

Send Node Info
2

For advanced use only. Do not use unless
directed to do so by Alarm.com.

----

Refresh Thermostat
2

Requests updated thermostat data.

--
Advanced Menu

This menu houses advanced
LTE

module
tasks.

---
Auth. Code

Requests an authorization code from
Alarm.com for use on the Image Sensor
Installer Test Site.
(www.alarm.com/imagesetup).

---
Create Account

This menu is available only to installe
rs
who have their own Alarm.com account
creation system. You must enter a
Technician ID and a Lead ID in order to use
this menu.

System Programming +
Master Code

Scroll to Programming and enter the
Master Code.

-

Interactive Services

Select Interactive

Services.

--

Module Status

Provides status and troubleshooting
information for the
LTE

module.

--

Image Sensor

This menu is used to view the status of
and test Image Sensors. This menu can
also be used to retrieve images from the
enrolled Image Senso
rs.

---
Status

View signal strength, PIR, battery and
other information about each Image
Sensor enrolled.

---
Privacy

Clear all Image Sensor images currently
stored on the XTi
or XTi
-
5
panel. (This
does not affect image storage on the
Alarm.com online
account.)

---
Image List

View list of images captured by the Image
Sensor(s) on the system and request to
have specific images sent to the panel for
local viewing.

---

Test

Put the Image Sensor in PIR Test Mode
(LED on sensor illuminates when
activated)
or request an “Installer Peek
-
In
Now” to test image captures.

--

Weather Update

Request a Weather Update if the weather
forecast is not showing on the XTi
or XTi
-
5
touch screen. To speed up the process,
stay in Programming. This keeps the panel
in high
-
speed communication mode with
the touch screens.

--

Z
-
Wave
2


Used to add, remove, and troubleshoot Z
-
Wave devices and networks. To control Z
-
Wave devices via the Alarm.com website
and smart phone apps, you will also need
to enable Z
-
Wave services on the a
ccount.

---

Add Device
2

Add Z
-
Wave devices to the module’s
network. Make sure the device you are
trying to add is powered up and within 3
to 6 feet of the Simon XTi
or XTi
-
5
panel.
Read the manufacturer’s instructions on
what button to press on the devic
e to
enroll it.

---

Remove Device
2

Remove an existing Z
-
Wave device, or to
“reset” a Z
-
Wave device that was
previously learned into a different Z
-
Wave
network, before you can learn it into the
LTE

module.

---
Update 2WTTS

Press Update 2WTTS to force an update of
the thermostat, lights or locks information
shown on the touch screen (2WTTS). Note
that these updates may take several
minutes to complete.

----
Thermostats

View thermostat data and update/remove
thermostats from
display on the panel and
touch screens.

----
Lights

Update the lights list shown on the panel
and touch screens.

----
Locks

Update locks list shown on panel and
touch screens and pair locks with their
door contact sensor.

---

Advanced
2

Provides additional

functionality for
advanced Z
-
Wave troubleshooting and
configuration.

----

Rediscovery
2

Network rediscovery allows the system to
determine the most efficient
communication patch between Z
-
Wave
devices. (During this process the Z
-
Wave
network is busy an
d cannot respond to
other commands.)

----

Replicate Mode
2

Initiates replicate mode on the panel.

----

Send Node Info
2

For advanced use only. Do not use unless
directed to do so by Alarm.com.

----

Refresh Thermostat
2

Requests updated thermostat data.

1
All Image Sensor menus are only available when an Image Sensor daughterboard
has been connected to the module. An Image Sensor daughterboard is required
to enable Image Sensor functionality. An interactive Alarm.com account with an
Image Sensor service p
lan is required for image capabilities and features.

2
Refer to the emPower
TM
installation instructions and guides on the Alarm.com
Dealer Site for more information on Z
-
Wave enrollment and troubleshooting.




Copyright © 201
5

Alarm.com

|

www.alarm.com
|
v
4.
2


8

Simon XT/XTi/XTi
-
5

LTE Module

|

Installation Guide

Walking the Customer through New User Setup
on the Web


This section describes how to help your customer set up their website
account, and only applies to customers on an interactive service plan with an
online account. (Skip this step for customers using the module for wireless
signaling only).

B
efore the customer can configure their website account, the Alarm.com
account for that customer must be created on the Dealer Site, and the
LTE

module associated with the account must be installed successfully.

To log in and access their account, the custo
mer can go to www.alarm.com
(or custom dealer website address) to complete the new subscriber setup
procedure.

The customer will need the following:

•

The website login and temporary password included on the Alarm.com
Welcome Letter

generated when the account was created by the Dealer

•

A list of their system sensors and touch screens with corresponding
zone IDs

•

At least one phone number and e
-
mail address where notifications can
be sent


Note:
At least one sensor must be learned into
the panel to complete the
new subscriber setup. If not all sensors and touch screens were learned in
before powering up the module, an updated sensor list must be requested
by performing
an LTE

phone test or requesting an updated equipment list
from the De
aler Site.


Specification
s










Compatible

Simon XT panels with software version
s
1.3

and
later,
Simon XTi
, and Simon XTi
-
5

Power requirements

6V nominal

Standby current

30mA (10mA in
Power
Save

M
ode)

Peak current

1.7 A

Operating temperature

32 to 120°F (0 to 49°C)

Storage temperature

-
30 to 140°F (
-
34 to 60°C)

Max. relative humidity

90% non
-
condensing

Cellular network

Verizon
LTE

Dimensions

(H x W) 4 1/16 x 1
7/8 in.


Regulatory Information






Listings

FCC ID:
YL6
-
143450L
,
IC:
9111A
-
143450L

This device contains

FCC ID:
RI7LE910SV
, IC: 5131A
-
L
E910
SV

Changes or modifications not expressly approved by Alarm.com can void the
user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. The
se limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, m
ay cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined

by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:


•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect th
e equipment into an outlet on a circuit different form that
which the receiver is connected

•

Consult the dealer or an experienced radio/TV technician for help.

Operation is subject to the following two conditions:

(1) This device may not cause interferen
ce

(2) This device must accept any interference, including interference that may
cause undesired operation of the device


This equipment complies with the FCC RF radiation exposure limits set forth
for an uncontrolled environment. This equipment should
be installed and
operated with a minimum distance of 20 centimeters betw
een the radiator
and your body.