Alarm.com XT-511-US-VZ Simon Panels Verizon LTE Module Install Guide

Interlogix Simon XT Installation Guide - Verizon VoLTE
The LTE Module for Simon XT, XTi, and XTi-5 enables wireless reporting of all alarms and other system events from the
Interlogix Simon XT, XTi, and XTi-5 control panel on the Verizon LTE wireless (cellular) network. The module can be
used as the primary communication path for all alarm signaling, or as a backup to a telephone line connection to the
monitoring station. The wireless alarm signaling and routing service are operated by Alarm.com.
The LTE Module also features integrated support for Alarm.com’s emPower™ solution with built-in Z-Wave capabilities
and for Alarm.com’s Image Sensor when the Image Sensor daughterboard is added or an Image Sensor radio is built-in.
Two-way voice over LTE is supported on module firmware versions 185 and above.
The module interfaces with the Simon XT, XTi, and XTi-5 panels, fits into a special compartment inside the panel, and is
powered by the control panel and panel battery.
Specifications
Compatible
Simon XT panels with software versions 1.3 and later
and Simon XTi
Power requirements
6V nominal
Standby current
30mA (10mA in PowerSave Mode)
Peak current
1.7 A
Operating temperature
32 to 120°F (0 to 49°C)
Storage temperature
-30 to 140°F (-34 to 60°C)
Max. relative humidity
90% non-condensing
Cellular network
LTE
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1 Dimensions
(H x W) 4 1/16 x 1 7/8 in.
Compatibility
The LTE module is compatible with all Simon XT (version 1.3+), all XTi, and all XTi-5 control panels.
Account creation
Before installing an Alarm.com LTE Module in a Simon XT, XTi, or XTi-5 system, a new customer account needs to be
created with Alarm.com. It is recommended to create
the account at least 24 hours in advance of installation to ensure
that the radio is activated prior to installation. For more information about creating a new customer account, see
How to
Create an Alarm.com Customer Account
.
To activate an account,
see
www.alarm.com/dealer
and login. In
Customers,
click
Create New Customer
. The following
customer information is required to create the account:
•
Customer Address
•
Customer Phone Number
•
Customer E-mail
•
Preferred login name for the customer
•
Alarm.com Radio Serial Number
At the end of the account creation process, there is the option
to print a Welcome Letter for the customer that has their
login information and temporary password for the Alarm.com website.
Note
: At least one sensor must be learned into the panel to complete the new subscriber setup. If not all sensors and
touch screens were learned in before powering up the module, an updated sensor list must be requested by performing
an LTE phone test or requesting an updated equipment list from the Partner Portal.
Installation
The installation consists of inserting the module into the panel, attaching the antenna, and performing an LTE phone test
at the panel.
Follow these guidelines during installation:
•
Before affixing the panel to a wall, verify the LTE signal level at the installation location.
◦
On the Simon XT panel, press and hold
[5]
for 10 seconds to view the LTE signal level.
◦
With either panel, module LED L4 blinks to indicate signal strength. For more information, see
LED details
.
An
installation location with a sustained signal level of two or more bars is recommended.
•
Do not exceed the panel total output power when using panel power for the LTE Module, hardwired sensors, and
/or sirens. Refer to the specific panel installation instructions for details.
•
Only one LTE Module can be used per Simon XT, XTi, or XTi-5 panel.
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2 •
The LTE Module draws a maximum of 30 mA average during normal operation. In PowerSave Mode, during or
immediately following an AC power failure, the module will draw only 10 mA on average.
•
Avoid mounting the panel in areas with excessive metal or electrical wiring, such as furnace or utility rooms.
•
Leave 12 to 18 inches of open space around the module antenna.
•
Do not install the control panel and module in a basement or other below-ground location. Doing so will negatively
impact LTE signal strength.
Tools and supplies needed
The following tools and supplies are required:
•
Small flat-head and Phillips screwdrivers
•
Screws (included)
•
Antenna (included)
Module insertion and antenna installation
Before installing the module, disconnect the battery and AC power from the panel.
1.
Open the panel by pressing the two tabs
on the top of the XT or by lifting the tabs on the XTi and XTi-5 panel, as
shown in
Figure 1
.
Figure 1: Top View of Simon XT, XTi, and XTi-5
panels
2.
The module compartment can be found behind the front panel that swings down, to the left of the battery
compartment as seen in
Figure 2
.
Figure 2: Module compartment for Simon XT, XTi, and XTi-5
panel
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3 3.
Push the antenna end into open module connector to snap the antenna onto the module. The module must be
seated correctly beneath the two small, plastic corner tabs, as shown in
Figure 3
, to ensure it fits into the
compartment properly.
Figure 3: Module plastic corner tabs
4.
Insert the module by angling the end of the module where the antenna is attached downwards, making sure that
the edge of the module sits below the plastic tabs (see
Figure 3
). Once the module is seated evenly, carefully push
the bottom of the module into the 8-pin connector beneath it.
5.
Thread the antenna’s wire through the channel in the bottom of the panel. This antenna can then be inserted into
the wall behind the panel. The antenna should be placed at least 3 feet away from the panel, and in order to obtain
optimal reception, the antenna should be affixed as high up as possible.
6.
The secondary antenna (pre-attached to the module) should be routed and placed as shown in
Figure 4
.
Figure 4: LTE Antenna Routing and Placement
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4 Power up
Reconnect panel battery and AC power. When an LTE Module is connected to a powered control panel, the LEDs at the
bottom of the module will become active. It may take a few moments after power up for the LEDs to become active. If
the LEDs do not light up at all, verify the module has been fully inserted into the connector beneath it then perform a full
power cycle by following these steps:
1.
Disconnect the battery leads and unplug the panel power transformer from AC power.
2.
Verify that the module is inserted securely and that the antenna is snapped-in completely.
3.
Connect battery leads to the battery. On the XT, make sure to observe polarity (red to + and black to –) and to
keep the wires outside of the tab holding them in place.
Important
: Plug the battery in before plugging in the transformer, otherwise the panel will issue a
System Low
Battery
message regardless of the battery voltage level.
4.
Plug the panel power transformer into the AC outlet.
LTE Phone Test (module registration)
To initiate module communication with Alarm.com and the LTE network the first time, perform a LTE phone test.
To perform a Phone Test on a Simon XT:
1.
Press the arrow to scroll to
System Test
, then press
OK
.
2.
Enter the installer code (default 4321) or master code (default 1234).
3.
Press the arrow to scroll to
Comm Test
, then press
OK
.
The panel will display
LTE Comm Test in progress
to
indicate the test has been initiated.
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5 Quick Phone Test:
1.
On the main screen with the panel disarmed, hold down the
[3]
key for five seconds.
2.
The panel will display
LTE Comm Test in progress
to indicate the test has been imitated.
The Simon XT, XTi, and XTi-5 panel will let you know when the LTE Phone Test has completed by displaying
LTE Test
signal sent OK
on the panel screen. This indicates that Alarm.com has received and acknowledged the signal. This does
not guarantee that the signal went through to a monitoring station; it confirms that the Alarm.com Operations Center
received the signal. The monitoring
station should be contacted directly to verify that the signal was received on the
correct account and that the Monitoring
Station routing settings have been set up correctly.
The signal may not go through to the monitoring
station if the Monitoring
Station Account settings were entered
incorrectly on the Partner Portal
or
if Alarm.com was unable to send the signal successfully to the Monitoring Station
receivers. In these cases, the panel will show a
Fail to Communicate
message.
Required settings for LTE Module
Some panel settings are changed automatically when the LTE module is connected to the control panel. These settings
should not be altered. They are:
Sensor/Zone 40
Upon initial module power up, the panel recognizes and learns the LTE module as sensor/zone 40 and assigns
LTE
Module
as the sensor/zone name. Any device previously residing in panel memory as sensor/zone 40 is automatically
deleted and must be learned into panel memory using any available sensor/zone number between 01 and 39.
Clock
The LTE module sets the panel clock when it connects to Alarm.com and then updates it every 18 hours. It is important
to select the correct panel time zone on the Alarm.com website, or the panel time will not be accurate. If a system is
powered up before the customer account has been created, the time zone will default to Eastern Time.
Smoke Supervision
The Smoke Supervision setting (enables 200s smoke alarm supervision between panel and smoke detectors) for XT
version 1.6+, XTi version 1.7+, and XTi-5 is not compatible with the Alarm.com LTE module. This setting will be
automatically disabled when the module connects and should not be enabled at the panel. The default supervision with
the Smoke Supervision setting disabled is one
hour.
Troubleshooting: module status information
Module status information for verifying and troubleshooting module connection status or errors can be found through the
Interactive Services menus on the XT, XTi, and XTi-5 panels.
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6 To verify module status using the Simon XT versions 1.3+:
1.
Press the arrow to scroll to
System Test
, then press
OK
.
2.
Enter the installer code (default 4321) or master code (default 1234).
3.
Press the arrow to scroll to
Interactive Services
, then press
OK
.
4.
Press the arrow to scroll to
LTE Module Status
, then press
OK
.
LTE module statuses
The following table provides descriptions for each LTE
module status. For more information on the referenced LED L1
error patterns, see
LED L1 (red)
.
Status
Description
Idle
Most common state
Roaming
Roaming on the partner network.
PowerSave Mode
AC Power is Down
Registering...
Same as three
flashes on LED L1
Connection Error
Same as four
Flashes on LED L1
Radio Error
Radio is not operating correctly, same as five
flashes on
LED L1
Server Error
Same as eight
flashes on LED L1
Connected
Currently talking to Alarm.com Servers
Connecting...
In the process of connecting to Alarm.com
Updating...
Updating Signal Level
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7 Keypad long presses
for module status
In addition, some of the information can be retrieved on the Simon XT via long key presses from the keypad. Press and
hold the following panel keys for 10 seconds to display the given information on the panel display. Most messages are
displayed for less than 30 seconds but can be cut short by pressing
[#]
for 10
seconds.
Key
Function
1 Key
15-digit module serial number. This number is needed to
create the Alarm.com customer account.
2 Key
Module firmware version.
(e.g.,
4183a)
3 Key
Performs Phone
Test
5 Key
Wireless signal strength level and module status or error,
if any. The panel will display bars for the signal level
(zero
to five) and a number (2 to 31) followed by the
Mode it is in. (See
LTE Module
Statuses
).
6 Key
Battery voltage as read by the module, to two decimal
places, and the AC power status.
(e.g. Battery: 6.79v,
AC Power OK)
8 Key
LTE frequency used by the module:
High
= 1700MHz;
Low
= 700
MHz.
Troubleshooting LEDs
Status LEDs indicate network and module status.
Figure 5
below shows the location of the status LEDs on the LTE
module.
Figure 5: Status LEDs
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8 The following table
below describes the LED functions.
LED
Function
L1
Error LED. Flashes one
to eight
times in an eight-second
interval to indicate the specific error. See
LED L1 (red)
for errors and common fixes.
L2
Panel Communication and Z-Wave status messages.
Flashes every time the module communicates with the
panel and flashes in patterns to indicate Z-Wave status.
L3
LTE Communication. Flashes every time the LTE signal
level is checked and when packets are exchanged with
Alarm.com.
L4
LTE Signal Level. Flashes zero
to five
times to indicate
signal strength, or toggles on/off slowly when
communicating with Alarm.com servers.
L5
Z-Wave Error LED.
LED details
LED L1 (red)
L1 flashes when there is an error. The number of flashes indicates the error number. If there are two or more errors at
the same time, the errors will flash one after the other. The LED will stay off for at least four seconds between errors.
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9 Table 4: Errors flashed on L1 (red)
Number of
flashes
Error and solution
1
The module cannot communicate with the panel.
Perform a power cycle on the panel. If the error persists
lift the module out of the panel and re-insert it. If the
error is still observed try a different module. Finally, if
that does not fix the problem try a different panel.
2 then 4
The module provisioning process could not be
completed.
2 then 5
The module provisioning process could not be
completed because the module is currently roaming on
the carrier’s network.
3
The module is trying to register on the LTE network. If it
persists for more than a few minutes, the module is
having problems registering. Check L4 for signal level. If
the signal level is lower than two
bars, change the
panel’s location or use a remote antenna option.
4
The module is registered on the LTE network but cannot
connect with Alarm.com. Contact Alarm.com Technical
Support.
5
The radio portion of the module is not working correctly.
If this persists for more than a few minutes the module
may need to be replaced. This error is extremely rare so
verify that the module is flashing five
times.
6
This is an error only if it persists for more than a minute.
Otherwise, it’s just an indication that the module is fixing
an unusual condition regarding communication with the
LTE network.
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10 Number of
flashes
Error and solution
7
The module is not compatible with this panel type.
Please insert a compatible module.
8
If it persists, the account may have been set up
incorrectly. Contact Alarm.com Technical Support. You
will be asked to check the serial number of the module.
LED L2 (yellow)
L2 flashes with every communication between the module and the panel.
The normal pattern calls for a series of quick flashes every two seconds in Idle Mode or four seconds in PowerSave
Mode. It also occasionally flashes in patterns to indicate Z-Wave status. See
Table 5
below for a description of various
possibilities.
Table 5: Z-wave LED status indicators
LED 2
Device status or error
Description
4-blink
Add Mode (lasts 120 seconds or until
a device is added).
This mode
can add a device to the
local Z-Wave network. Devices
cannot be added to a network if they
are already a part of a network
2-blink
Delete Mode (lasts 120 seconds or
until a device is deleted).
This mode can delete a device from
a Z-Wave network. A device can
only be in one network at a time and
must receive a delete
command
before it can be learned into a new
network
Solid
Successful add node/remove node/
replication (lasts 60 seconds).
After receiving this signal leave all
devices by the LTE module for
one
minute. Locks must be left next
to the module for four
minutes
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11 LED 2
Device status or error
Description
Solid with one blink
Add node attempt failed because
node already in the network (lasts 60
seconds).
The device you attempted to add to
a network is already in a network
and must be deleted
before it can
join a new network
LED L3 (yellow)
L3 flashes with every communication between the module and its radio unit in Idle Mode, and with every communication
with Alarm.com in Connected Mode. In PowerSave Mode, this LED flashes in unison with LED 2.
LED L4 (green)
L4 indicates the LTE signal level as a number of flashes (zero
to five
bars). The number of bars may not correspond to
the bars shown on your cell phone. A level of 5 bars is obtained only in the strongest signal conditions.
The signal level is updated every ten seconds if it fluctuates, or every 30 seconds if it is fairly stable.
If L4 is not flashing it indicates one of the following states:
•
The module is in PowerSave Mode.
•
The module just powered up.
•
There is no LTE coverage in the area. Alarm.com recommends a steady signal level of 2 or higher for proper
operation of the module.
In Connected Mode, the LED toggles on and off.
LED L5 (yellow)
L5 indicates Z-Wave errors.
LED flashes
Device status or error
Description
2-blink
No other nodes are in the network
(lasts until a device is added to the
network)
No devices have been added that
can be controlled by the LTE module
yet.
5-blink
Learn mode error (lasts 60 seconds)
The device was not successfully
added to the Z- Wave network.
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12 LED flashes
Device status or error
Description
6-blink
No Home ID present (lasts until the
module connects to Alarm.com and
is configured)
When the LTE module first connects
to Alarm.com it is configured with a
necessary unique network ID
Various module states (modes)
There are three module states, or modes, as described below:
Idle mode
AC power is OK and the module is not currently talking to Alarm.com.
L1 - Flashes errors, if any.
L2 - Communication with the panel.
L3 - Communication with radio unit. L4 - Signal level (zero
to five
bars).
L5 – Flashes errors, if any
PowerSave mode
The module just powered up, AC power is down, or AC power was recently restored and the battery is recharging. The
module is fully functional and will go into Connected Mode as soon as a signal needs to be sent. Press and hold
[5]
for
10 seconds to switch the module into Idle Mode and update the signal level reading. The system will go into Idle Mode
every two
hours to check for any incoming messages.
L1 - Inactive.
L2 - Communication with the panel. L3 - Same flashing pattern as L2.
L4 - Inactive.
L5 - Inactive
Connected mode
The module is currently talking to Alarm.com. The module stays in Connected Mode for at least four minutes after
reporting an event to Alarm.com, unless
[5]
is pressed and held for 10 seconds, which will cause the module to go back
to Idle Mode.
L1 - Flashes errors, if any.
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13 L2 - Communication with the panel.
L3 - Communication with Alarm.com.
L4 - Alternates two seconds on, then two seconds off.
L5 - Inactive
Sleep mode
The panel is not connected to AC power, or there is an AC power failure, and the battery level is low. The module will
connect to Alarm.com to send a signal, but will otherwise draw almost no power.
Note
: If the LTE module is powered down for a short period of time, buffered messages from Alarm.com may be
received when module power is restored.
Built-In radios
Important
: Newer modules may have Z-Wave and Image Sensor radios built-in already. A daughterboard will not be
needed if the radio is built-in.
To verify which radios are built-in:
1.
Log into the Partner Portal.
2.
Find the customer account.
3.
In
Panel Information
on the
Customer Info
page, click the
Alarm.com Serial #.
4.
In
Modem Information
, the
Built-In Radios
row will list which radios are built into the module.
Improving wireless signal strength
Guidelines for optimal wireless signal strength:
•
Install the module above ground level, as high up as possible within the structure.
•
Install the module near or adjacent to an outside-facing wall of the structure.
•
Do not install the module inside a metal structure or close to large metal objects or ducts.
•
Make sure to follow the antenna positioning guidelines that are included with the antenna. Certain antennas must
be oriented in a specific way in order to receive signals.
•
Upgrade the antenna. If using the 1/4 wave antenna included with the LTE module, upgrade to a remote cable
antenna. Contact Alarm.com technical support for antenna options.
When making changes to the module location or antenna to improve signal strength, request updated signal readings to
verify changes. To request an
updated reading, press and hold
[5]
for 10 seconds on the XT or press
Refresh
in the
Module Status
menu on the XTi.
Note
: The XT 1.2 panel can still access some of the functionality found in the Interactive menus.
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14 Simon XT 1.3 and up Interactive Services menu
Table 6: Simon XT 1.3 and up Interactive Services menu
Menu
Description
System Programming + Installer Code
Scroll down to System Programming, enter the
Installer Code and press OK
- Interactive Services
Scroll up to Interactive Services and press OK
-- LTE Module Status
Scroll down through the various LTE module information
screens
--- Radio
Signal level, connection status, roaming status, and
errors (if any)
--- LTE Freq.
LTE frequency used by the module.
--- LTE Band
By default, the module will choose the best LTE band.
--- Battery
Current battery voltage and AC power status
--- SN
Module serial number. Needed to create or troubleshoot
an Alarm.com account.
--- SIM card
IMSI number. Sometimes needed to troubleshoot an
account
--- Version
LTE module firmware version and sub- version.
Example
: 4183a, where 4 = XT, 183 = module firmware
version, a = subversion (the label on the module will say
X183)
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15 Menu
Description
-- Z-Wave
Setup
2
This menu is used to add, remove, and troubleshoot Z-
Wave devices and networks. To control Z-Wave devices
via the Alarm.com website and smartphone apps, you
will also need to enable Z-Wave services on the account.
--- Number of Z-Wave
Devices
2
The total number of Z-Wave devices currently known to
the LTE module.
--- Add Z-Wave
Device
2
Press OK to enter Z-Wave Add Mode. Make sure the
device you are trying to add is powered up and within 3
to 6 feet of the Simon XT or XTi panel. Refer to the
manufacturer’s instructions for button presses required to
enroll the device.
--- Remove Z-Wave
Device
2
Press “OK” to remove an existing Z-Wave device, or to
“reset” a Z-Wave device that was previously learned into
a different Z- Wave network. Previously enrolled devices
must be reset before they can be enrolled in the module.
--- Z-Wave Home
ID
2
Press “OK” to query the Z-Wave network Home ID. If the
ID is 0, verify that the module has communicated with
Alarm.com and that the Alarm.com account is set up for
Z-Wave.
-- Account Creation
This menu is available only to installers who have their
own Alarm.com account creation system. You must enter
a
Technician ID and a Lead ID in order to use
this menu.
--Image Sensor
Setup
1
An Image Sensor daughterboard is required to enable
Image Sensor capabilities on the module. This menu is
only active if an Image Sensor daughterboard is
connected or if an Image Sensor radio is built into the
module.
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16 Menu
Description
--- Learn Image
Sensor
1
Press “OK” to enter Add Mode. Enroll the Image Sensor
by inserting batteries or resetting.
--- Delete Image
Sensor
1
Press “OK” and scroll to the Image Sensor to delete.
Press “OK” to delete.
---Image Sensor
Settings
1
Press “OK” and scroll to the Image Sensor of interest.
Press “OK”.
----Image Sensor #[x]
1
[x] is the sensor ID. Press “OK” to view information on
this Image Sensor.
-----[Power Information]
1
Gives information on the Image Sensor’s battery level
and power status.
-----Signal
1
The signal strength of the communication between the
Image Sensor and the Image Sensor daughterboard.
-----Test
PIR
1
Press “OK” to put the Image Sensor in PIR Test Mode.
-----PIR
Sensitivity
1
Press “OK” to view current selection. Scroll down to view
available sensitivity levels. Press “OK” to select.
-- Dealer Logo Update
This menu is used to upload a Dealer logo to the two-
way talking touchscreen (2WTTS). (Only available for
dealers who have set up this feature with Alarm.com.)
Press “OK”. If a logo is NOT available for upload to the
2WTTS, you will see “Logo update not available”. If a
logo is available, you will be asked to wait until the
panel’s LEDs start flashing, then wait until the panel’s
LEDs stop flashing – at which time the logo should show
on the 2WTTS.
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17 Menu
Description
System Test + Installer Code
Scroll down to System Test, enter the Installer Code
and press OK
- Interactive Services
Scroll up to Interactive Services and press OK
-- Sensor Reporting Test
This menu is used to automate the process of confirming
that all sensors report correctly to the Monitoring Station.
It will put the account on test and request the list of
sensors that did not report correctly. It is available only to
installers who have integrated their sensor testing
process with the Monitoring Station and with Alarm.com
-- AVM/LTE Test
This menu is used to automate the process of testing
AVM over the LTE link. It is available only to installers
who have integrated their wireless AVM testing process
with the Monitoring Station and with Alarm.com
-- LTE Module Status
See Installer Programming section above.
System Test + Master Code
Scroll down to System Test, enter the Master Code
and press OK
- Interactive Services
Scroll up to Interactive Services and press OK
-- LTE Module Status
See Installer Programming section above.
-- Z-Wave Setup
See Installer Programming section above.
-- Thermostat Settings
This menu is used to troubleshoot the interaction
between Z-Wave thermostats and the two-way wireless
talking touch screen (2WTTS).
--- Thermostat 1, 2, 3
Select the thermostat and press OK.
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Updated: Tue, 31 Mar 2020 20:51:49 GMT
18 Menu
Description
---- Node ID
The Z-Wave node id of the Z-Wave thermostat. If 0, then
the Z-Wave thermostat has not been found. You may
need to troubleshoot the Z-Wave network via the Z-Wave
Setup menu. Press “OK” to have the module try to find
the thermostat again.
---- Mode
The Z-Wave thermostat’s current mode (Off, Heat, Cool)
---- Setpoints
The current heating and cooling setpoints of the Z-Wave
thermostat. These are the temperature thresholds that
determine when the heating or cooling unit will turn on.
---- Fan
The current fan mode (Auto, On)
---- Schedules
Shows whether the thermostat is running on a schedule
(On), or is using a fixed setpoint. Note that these
thermostat schedules must be set from the Alarm.com
website. Some Z-Wave thermostats allow setting
schedules directly at the thermostat. These built-in
schedules cannot be set or controlled via the website or
via the touch screen (2WTTS).
---- Update 2WTTS
Press OK to force an update of the thermostat
information shown on the touch screen (2WTTS). Note
that these updates may take several minutes to
complete. To speed up the process, go into System
Programming. This puts the panel in high-speed
communication mode with the touch screen.
---- Remove From 2WTTS
To remove the association between the Z- Wave
thermostat and the touch screen (2WTTS). This will hide
the Thermostat page on the 2WTTS.
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Updated: Tue, 31 Mar 2020 20:51:49 GMT
19 Menu
Description
---- Last Temp. Read
For troubleshooting only. Shows how many unsuccessful
attempts were made by the LTE module at trying to
communicate with the Z-Wave thermostat. A low number
of 0 or 1 is normal.
-- Request Weather Update
Press OK if the weather forecast is not showing on the
touch screen (2WTTS).
[1] All Image Sensor menus are only available when an Image Sensor daughterboard has been connected to the
module or an Image Sensor radio is built-in. An Image Sensor daughterboard is required to enable Image Sensor
functionality. For information on how to determine if the Image Sensor radio is built into the module, see
Built-In Radio
s
.
An interactive Alarm.com account with an Image Sensor service package is required for image capabilities and features.
[2] Refer to the emPower
installation instructions and guides on the Partner Portal
for more information on Z-Wave
enrollment and troubleshooting.
Contact information
For additional information and support on Alarm.com products and services, see
www.alarm.com/dealer
or contact
Alarm.com technical support at 1-866-834-0470.
Regulatory Information
Listings
FCC ID: YL6-143450L, IC: 9111A-143450L
This device contains
FCC ID: RI7LE910SV, IC: 5131A-LE910SV
Changes or modifications not expressly approved by Alarm.com can void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
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Updated: Tue, 31 Mar 2020 20:51:49 GMT
20 •
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different form that which the receiver is connected
•
Consult the dealer or an experienced radio/TV technician for help.
Operation is subject to the following two conditions:
1.
This device may not cause interference
2.
This device must accept any interference, including interference that may cause undesired operation of the device
This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your
body.
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Updated: Tue, 31 Mar 2020 20:51:49 GMT
21