CMS Compass & Myalarms.com Portal Quick Start Guides (Desktop and Mobile)

Quick Start Guide
P
A
Features
and
Benefits of the
CMS
Comp
ass Dealer Portal
Security
Monitorin
g Service
s DBA Critico
m Mon
itoring
Service
s | 7
15
W SR 43
4, Ste J,
Longwoo
d, FL 32750
| w
ww.cmsn.c
om
Exclu
si ve t
o C
MS
Sep
ar ate w
eb p
or tal a
vail able
for s
ub
scr
ib er s (M
yAl ar ms.com
),
with ab
ili ty t o cus
tomi
ze w
ith
dealer lo
go
Easy t o u
se ,
in ter ac ti ve das
hb
oar
ds
Sear
ch All, Rec
en
t, or F
avor
ite
ac coun
ts, a s w
ell a
s global
sear
che
s on all page
s
Ac
cess m
ul tiple lo
cation
s
sim
ul tane
ou
sly in one
br owser session
All data ch
ange
s ar
e m
ade
in r
eal time
, including
ne
w ac
coun
ts
Ar chi
ve r
evie w table allo
ws
ac cess t o se
e w
ho m
ade
ch
ange
s t o data
, w
hen t
he
y
occur red, and w
hat ch
ange
s
wer e m
ade
Vie w and e
di t
lo cation de
tail
s
Global c
on
tac
t sear
ch
allows v
ie w/
edi t/de
le te
global c
on
tac
ts acr
oss
mul tiple accoun
ts
Easy access t
o a v
ar ie ty
of r ep
or ts
Traine
d admini
strator
s c
an
man
age ac
cess and se
cur ity
le ve ls for indi
vidual u
ser
s
Fil ter ac
ti
vitie
s b
y t
ype, i .e.
bur
gl ar , f ir e, panic
, e tc.
Acce
ss t o r
eque
sts for ser
vic e
pl ac ed t
hr ough moni
tor ing
Tool s t o he
lp r
educ
e a
ttrition
and lo
wer OH
As
Not e t
he following br
owser
s ar
e s
upp
or ted b
y
CMS C
ompa
ss and M
yAl ar ms.com
:
Inter ne
t E
xplor
er 9 and higher
Fir
efo x 1
6 and higher
Chr
ome 2
7 and higher
Sa
far i 5.
0 and higher
1.
Op
en br
owser and t
ype in t
he U
RL o
f t he w
ebsi te:

www
.CMS-C
ompa
ss.com (
dealer p
or tal)

www
.M
yAl ar ms.com (
end u
ser p
or tal)
2.
Enter lo
gin cr
eden
ti al s. I s i t y
our f
ir st time accessing
CMS C
ompa
ss? E
nter y
our e
xisting C
MS-C
onne
ct
user
name and pa
sswor d.
3.
Enter y
our em
ail adr
ess. T
hi s w
ill b
e u
se d t
o v
alidat
e
your accoun
t for se
tup pur
pose s and al
so in t
he e
ven
t
you for
ge
t y
our u
ser
name or pa
ssword.
4.
Validate y
our em
ail addr
ess. An em
ail w
ill b
e sen
t fr
om
nor
epl
y@m
yal ar ms.com t
o t
he em
ail addr
ess y
ou
en
ter ed pr
eviou
sly. Y
ou m
ust acce
ss t he em
ail and
click on a link w
ithin t
he b
ody o
f t he em
ail t
o c
omple
te
your se
tup
.
5.
Ch
ange y
our lo
gin pa
ssword.

Imp
or tan
t: T
hi s ne
w pa
sswor d i
s onl
y go
od

for C
MS C
ompa
ss and M
yAl ar ms.com
.
The

pa
sswor d w
ill not sync w
ith C
MS-C
onne
ct.
6.
Set 3 se
cur ity que
stion
s fr
om t
he a
vail
able option
s.
7.
Ac
cept online T
er ms & C
ondi
tion
s
8.
Suc
cess - Y
ou
’re no
w lo
gge
d in t
o C
MS C
ompa
ss!
Questions?
Con
tac
t Dealer S
upp
or t
800
.5 22.51
24
Compa
ssH
elp@cm
sn.com Mobile Quick Start Guide
P
A
Featur
es
and B
ene
fits of
CMS Compass Mobile
Security Monitoring Services DBA Criticom Monitoring Services | 715 W
SR 434, Ste J, Longwood, FL 32750 | www
.cm
sn.co
m
Legal Disclaimer LICENSING INFORMATION. AL: ALABAMA ELECTRONIC SECURITY BOARD OF LICENSURE, 7956 VAUGHN ROAD, SUITE 392, MONTGOMERY, AL 36116, 334-264-9388; #837,1074,604; AR: ARKANSAS BOARD
OF PRIVATE INVESTIGATORS AND PRIVATE SECURITY 1 STATE POLICE PLAZA DRIVE, LITTLE ROCK, AR 72209, 501-618-8600; #E02-044; CA: ALARM COMPANY OPERATORS ARE LICENSED AND REGULATED BY THE
BUREAU OF SECURITY AND INVESTIGATIVE SERVICES, DEPARTMENT OF CONSUMER AFFAIRS, SACRAMENTO, CALIFORNIA 95814. CONTRACTORS ARE REQUIRED BY LAW TO BE LICENSED AND REGULATED BY THE
CONTRACTORS' STATE LICENSE BOARD WHICH HAS JURISDICTION TO INVESTIGATE COMPLAINTS AGAINST CONTRACTORS IF A COMPLAINT REGARDING A PATENT ACT OR OMISSION IS FILED WITHIN FOUR YEARS
OF THE DATE OF THE ALLEGED VIOLATION. ANY QUESTIONS CONCERNING A CONTRACTOR MAY BE REFERRED TO THE REGISTRAR, CONTRACTORS STATE LICENSE BOARD, P.O. BOX 260000, SACRAMENTO
CALIFORNIA 95826; #ACO-6098; DE: #2010601309 #03-272, CSRSL-0016; FL #EF0000694; IL: #127-001359; MD: #107-907; MI: #60436T, 3601205924; NV: #E0314332009-1; OK; #1651; OR: #775615-96; TN: #1420, 1421, 558; TX
COMPLAINTS CAN BE FILED IN TEXAS WITH THE TEXAS COMMISSION ON PRIVATE SECURITY 5805 LAMAR BLVD, AUSTIN, TEXAS 78752 TX #AMT-0040, B09792, ACR-2860; VA; #11-2554; WA: #602 812 155
© 2017 CMS. All rights reserved.
Exclusive to CMS
Separate mobile website
available for subscribers
(MyAlarms.com), with ability
to customize with dealer logo
Easy to use dashboards
Search All, Recent, or
Favorite accounts
All data changes are made
in real time
View and edit Location Details
(subscriber name, address,
phone number, passwords)
Place accounts on/o test
Built in tutorial of
mobile website
1.
Open browser on your mobile phone and type in the
URL of the website:
www.CMS-Compass.com (dealer portal)
www.MyAlarms.com (end user portal)
2.
Once the website login screen is displayed, save a
shortcut to the phone desktop for faster access:
Questions?
Contact Dealer Support
800.522.5124
CompassHelp@cmsn.com
View all Account numbers
associated with location
View Location on Google
Maps within website
View and edit Contact List
View and edit Zones
View Location Activty
View Test History
Ability to edit user profile
Ability to log out
Trained administrators can
manage access and security
levels for individual users

Note there is no need to download an application.

Our websites present in an easy to use mobile

experience when accessed by a phone. Tablets/iPads

will present as the full website experience.
Click on Options icon at top right of browser screen
Select Add to Home screen
When Add to Home screen is displayed you may
edit the name if desired
Select Add at bottom right corner to complete
Click on the bookmark icon at the bottom of the
browser
Click on Add to the Home Screen
When Add to Home screen is displayed you may
edit the name if desired
Via Android
(may vary based on phone type/version)
Via iPhone
Select Add at the top right corner to complete
3.
Close the browser window and click on the new
icon saved to the desktop to begin your login
4.
Enter login credentials. Is it your first time accessing
CMS Compass? Follow steps 2 through 8 from the
CMS Compass Quick Start Guide.