Resideo LTE-X Series - Installation and Setup Guide Dated 10/17
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Document Transcript
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800-
23340 10/1
7 Rev B
Contents
General Information
.................................................................................................................................................
1
Features
................................................................................................................................................................
1
Supervision and Fault Detection
.........................................................................................................................
1
Specifications
........................................................................................................................................................
2
Data Encryption
...................................................................................................................................................
2
Remote Services Features
...................................................................................................................................
2
Testing the System
..............................................................................................................................................
2
Compatibility
........................................................................................................................................................
2
Compliance
...........................................................................................................................................................
3
Mount and Wire the Module
....................................................................................................................................
3
Select a Mounting Location
.................................................................................................................................
3
Verify Satisfactory Signal Strength
...............................................................................................................
3
Mounting the Module on the Control Panel
.......................................................................................................
4
Mounting the Module on the Wall
.......................................................................................................................
4
Programming the Module
.........................................................................................................................................
5
Using the AlarmNet 360 Website
........................................................................................................................
6
Using the 7720P Programming Tool
...................................................................................................................
6
Programming Conventions
.............................................................................................................................
7
Using the Control Panel
......................................................................................................................................
7
Programming
........................................................................................................................................................
7
Programming Options
..........................................................................................................................................
7
ECP Status Codes
..............................................................................................................................................
10
Exiting the Programming Mode
........................................................................................................................
10
Setting Factory Defaults
....................................................................................................................................
11
Registering the Communicator
..............................................................................................................................
11
Registering through the AlarmNet 360 Website
..............................................................................................
11
Remote Services
(Total Connect)
..................................................................................................................
12
Registering Using the Test Message/Registration Switch
...............................................................................
12
Registering Using the 7720P Programming Tool
.............................................................................................
13
Replacing an existing communicator
............................................................................................................
13
Registering by Phone
.........................................................................................................................................
13
Diag
nostic Commands
............................................................................................................................................
14
Module Identification Displays
.........................................................................................................................
14
LTE Status Displays
..........................................................................................................................................
15
Central Station Messages
.......................................................................................................................................
18
Glossary
...................................................................................................................................................................
18
LED and Wiring Information
..................................................................................................
Inside of Back Cover
LTE
-X Series Installation and Setup Guide
– 1 –
General Information
The
LTE
-X Series
Communicator, here
in referred to as the communicator
, easily connects to your security system's control
panel and sends alarms and messages to AlarmNet for subsequent transfer to the central monitoring station. It can be
mounted directly on the control panel or remotely.
The LTE
-X Series includes the following models:
•
LTE
-XV (US, Verizon network)
•
LTE
-XA (US, AT&T network)
•
LTE
-XC (Canada)
The communicator
requires an AlarmNet 360 account. For new installations, please obtain the account information
from the central station prior to programming.
The
LTE
-X communicates with AlarmNet
over
the
LTE
network. If a data connection cannot be established, it will
attempt to send a transmission via SMS
.
In addition to alarm reporting, the
communicator
provides upload/
downloading capability of Honeywell's control panel
data over the Internet using
LTE
technology.
NOTE
: Due to Honeywell's continuing effort to improve our products, your device may look slightly different than
pictured.
Features
•
Reports fire, burg, and status message.
•
Internal
MIMO
antenna
s provide additional security.
•
Simple programming using the 7720P programming tool or via the AlarmNet 360
website.
•
Uses 2 way ECP communication with the control panel
.
•
Sends reports in Contact ID format.
•
Supports rem
ote control of alarm system via Remote Services feature.
•
Allows uploading and downloading of control panel data.
•
Fully powered (primary and backup battery) from the control panel.
•
The
LTE
-X is for control panels that support ECP communication.
NOTE
: The
control panel treats the communicator as an ECP device, so ensure the control panel is programmed with
the communicator’s device address.
Supervision and Fault Detection
•
Network communication failure –
In the event the AlarmNet network does not hear a sup
ervisory message from
the
communica
tor
within a specified time (“Supervision” option, 24 hours, 30 days, or none
), AlarmNet notifies
the central station of
a communication failure.
•
Communication path failure
– In the event the module detects a communicatio
n path failure, a trouble condition
is sent to the
control panel. The failure is considered a true fault when the fault time has expired ("
Cell
Fault
Time
" option) provided it has been set to a non
-zero value.
Notification can be sent to the central station upon
this expiration via the control panel’s alternate means of communication (if available).
LTE
-X
Series
Installation and Setup Guide
– 2 –
Specifications
Dimensions:
4 x 7 x 1.75 inches
Input Voltage:
12VDC (powered via the ECP bus.)
Current:
Standby
25mA
, Transmit 250mA
Operating tempera
ture:
–
20º to +55ºC, for UL/ULC installations 0ºC to +49ºC
Storage temperature:
–40º to +70ºC
Humidity:
0 to 95% relative humidity, non
-
condensing
(UL installations 0% to 85%; for ULC installations 0% to 93%)
Altitude:
to 10,000 ft. operating, to 40,000
ft. storage
Frequency Bands
LTE
Band 2
LTE
Band 4
LTE
Band 5
LTE
Band 12
LTE
Band 13
WCDMA
Band II
WCDMA
Band V
LTE
-
XV
X
X
X
LTE
-
XA
X
X
X
X
X
X
X
LTE
-
XC
X
X
X
X
X
X
X
Output Power
LTE,
Class 3
23dBm
WCDMA
Class 3
24dBm
Data Encryption
The
communicator uses 256 bit AES (Rijndael) encryption (which is required for certain government installations). The
AlarmNet-i AES Encryption Software Module Version 1.0 contained in the Honeywell products has NIST approval.
Listings for this approval can
be found at https://csrc.nist.gov/Projects/Cryptographic
-Algorithm-Validation
-
Program/Validation/Validation
-List/AES
and search for “C
ertificate number 979.
Remote Services Features
U
L
Remote Access has
not been evaluated by UL.
Honeywell offers secure web based services that enable users to remotely monitor and control their security system.
These web services enable
users to:
•
Mon
itor and control their security system from a website
•
Receive e-mail and text message notifications of system events
•
Control the system and receive confirmations using text messages
•
Monitor and control IP video cameras
Dealers can enroll their customers
for "Remote Services" by using the AlarmNet 360
website. Once enabled, the specific
programming fields associated with these features can be programmed into the communications device either remotely
using the AlarmNet 360
website or locally using the 772
0P programming tool.
E-mail notification (Multi Mode)
is intended as a convenience for the user, and does not replace Central
Station reporting of critical events (alarms, troubles, etc.).
Testing the System
After installation the security system should be tested. Refer to the control panel installation instructions for procedures
to test the entire system.
Compatibility
The
communicator
functions with any control panel that utilizes a Honeywell ECP bus and supports a
communicator
. LTE
-X Series Installation and Setup Guide
– 3 –
Compliance
This devi
ce has been tested by ETL to meet the following standards:
•
UL985
–
Residential Fire
•
Canadian ULC Compliance
•
UL1023
–
Residential Burg
Mount and Wire the Module
Select a Mounting Location
When choosing a suitable mounting location, understand that it mus
t be mounted indoors
, and for best signal strength it
should be mounted vertically
. Signal strength is very important for proper operation. For most installations, mounting
the unit on the control panel provides adequate signal strength and we suggest th
at this method is tried first. Especially
if the control panel is not in a basement location or in an area that contains large metal objects.
If the control panel location does not provide adequate signal strength, then the communicator
can be mounted rem
otely.
Verify Satisfactory Signal Strength
This procedure checks for satisfactory signal strength at the communicator. You can temporarily power the communicator
from a 12V battery or from the control panel's AUX PWR terminals. In buildings where receptio
n may be a problem,
powering from a battery would allow the communicator
to be portable. The following procedure assumes the control panel
will be used for power.
(If satisfactory signal strength is present at the control panel that is the preferred moun
ting
location.
)
1.
Ensure power to the control panel (both AC and battery) is off. Open the enclosure and connect the ECP cable
connector to the communicator. Connect the cable wires to the control’s ECP terminals.
2.
Turn power on and wait for the communicator
to initialize
*. Position the communicator
near a suitable mounting
position. Verify the SIGNAL LED (green) lights steady. This indicates satisfactory signal strength.
*
LTE-
XV
Initial Power Up
: Upon initial power up, the
communicator LEDs blink in repeated sequence from top to
bottom indicating network initialization.
Green (REG)
Yellow (TX/RX)
Red (FAULT)
Green (SIGNAL)
This sequence may take up to 15 minutes.
Do not reset
power during this time.
During the final stages of initialization, the Green REG LED
lights solid while the Red FAULT LED lights solid on or
flashes rapidly (if module not connected to the control panel
ECP).
When initialization is complete, the Green signal strength
LED lights solid (the yellow and red LEDs may also blink,
per
their respective functions).
After initial network setup, subsequent resets or power ups
can take up to 90 seconds.
3.
Verify the SIGNAL LED (green) remains steady for a few minutes, then mark that mounting position. Turn
power off.
LTE
-X
Series
Installation and Setup Guide
– 4 –
Mounting the Module on the Control Panel
1.
Ensure power to the control panel (both AC and battery) is off, then remove the knockout on the top right of the
control panel cabinet.
2.
Open the
communicator
cover. Remove the Hole Cap attached to the plastic (trim as necessary), and snap it into
the top opening of the enclosure.
3.
Remove the bottom knockout on the enclosure for the threaded mount. Then install the threaded mount so it
snaps into the plastic retaining tabs. Mount the communicator
assembly on the cabinet's knockout,
and fasten
with the locking nut.
4.
Connect the ECP cable to the communicator
circuit board and thread the wires through the threaded mounting
adapter.
5.
Refer to the control panel’s installation guide, and complete the ECP cable wiring.
6.
Secure the wiring
with ties as necessary.
Mounting the Module on the Wall
1.
Ensure control panel
power
(both AC and battery) is off, then remove a suitable knockout on the top or side of the
control panel cabinet.
NOTES:
•
If in the wall wiring
will be used, route the wiring
through the communicat
or's rear wiring access hole.
•
If surface mounted wiring
will be used, remove the communicat
or’s
bottom knockout and use that to route the
wiring.
2.
Open the
communicator’s
cover. Remove the Hole Cap attached to the plastic (trim as ne
cessary), and snap it into
the top opening of the enclosure.
3.
Secure the enclosure to the wall using both mounting holes.
LTE
-X Series Installation and Setup Guide
– 5 –
4.
Connect the ECP cable to the communicator
circuit board. When mounting the
communicator
off the cabinet, the
length of the sup
plied
ECP cable will have to be spliced
to a four
-wire extender cable.
Ensure the splices are
located within the communicator
's enclosure.
Use the table below to determine the minimum wire gauge for the extender cable.
Minimum Wire Gauge
Distance from Control
Panel
#22
75 ft (23m)
#20
120 ft (37m)
#18
170 ft (52m)
#16
270 ft (82m)
5.
Route the wires through the rear wiring access hole or bottom knockout on the
communicator
. Continue routing
the wiring to the control panel. A control panel knockout that is presently used can be utilized, however DO NOT
utilize a control panel knockout that is being used for primary power.
6.
Refer to the installation guide for the control panel, and complete the ECP cable wiring.
7.
Secure the wiring with ties as necessary.
Programming the Module
The LTE
-X requires an AlarmNet account. For new installations, please obtain the account information from the central
station prior to programming.
You can program the communicat
or by one of the following methods:
•
Using the Alar
mNet
360
website.
•
Using the 7720P Programming Tool.
•
Using the control panel's programming mode (for panels that support this option) to access the communicat
or's
programming.
NOTE:
The prompts in this document reflect use of the 7720P Program
ming Tool.
LTE
-X
Series
Installation and Setup Guide
– 6 –
Using the AlarmNet 360
Website
To program the communicator
via the website (if you are already signed up for this service), go to:
Alarmnet360.com (https://services.alarmnet.com/AlarmNet360/AlarmNetDirectV)
If you are not signed up for this service, click on “Dealer Sign
-Up" and follow the instructions. Log in and follow the on
-
screen prompts. Please have the following information available when programming the communicator
:
•
Primary City ID (two
-digit number), obtained from your monitoring station.
•
Primary Central Station ID (two
-digit number), obtained from your monitoring station.
•
Primary Subscriber ID (four
-digit number), obtained from your monitoring station.
•
Communicator’s
MAC ID and MAC CRC number (located on the box and inside the communicator
).
After programming is complete
, the communicator
must be registered. Refer to the
Register the Module
topic.
Using the 7720P Programming Tool
Ensure the communicator is powered, and connect the
7720P Programming Tool.
Each key has two possible function
s; a Normal function and
a Shift function.
•
To perform a Normal key function, simply press
the desired key.
•
To perform a Shift function, press the [shift] key,
then press the appropriate key.
The following table lists each normal and shift key function.
7720P Normal and Shift Key (shift LED lit) Functions
KEY
NORMAL KEY FUNCTION
SHIFT + KEY FUNCTION
BS/ESC
[BS]: Press to delete entry
[ESC]: Press to quit program mode; also
can reset programming defaults.
*
↓
/
↑
[
↓
]: Scroll down programming
[
↑
]: Scrol
l up programming
N/Y
[N]: Press for "NO" answer
[Y]: Press for "YES" answer
SHIFT
Press before pressing a SHIFT key function. Will light SHIFT LED. LED goes
out once a key is pressed. Press again for each SHIFT function desired.
1/A
[1]: For entering the number 1
[A]: For entering letter A
2/B
[2]: For entering the number 2
[B]: For entering letter B
3/C
[3]: For entering the number 3
[C]: For entering letter C
4/D
[4]: For entering the number 4
[D]: For entering letter D
5/E
[5]: For entering the number 5
[E]: For entering letter E
6/F
[6]: For entering the number 6
[F]: For entering letter F
7/S
[7]: For entering the number 7
[S]: For entering letter S
8/T
[8]: For entering the number 8
[T]: For entering letter T
9/X
[9]: For entering the num
ber 9
[X]: For entering letter X
SPACE
[SPACE]: For scrolling option list
No SHIFT function
0
[0]: For entering the number 0
No SHIFT function
#/ENTER
[#/ENTER]: Starts programming
mode; Press to accept entries
No SHIFT function
*
Active only when the
"Exit Programming Mode" prompt is displayed.
LTE
-X Series Installation and Setup Guide
– 7 –
Programming Conventions
•
Programming is accomplished by answering a series of prompts. Most prompts require only a [Y]es or [N]o
response, while others require a numerical response (ID numbers, etc.).
•
The cur
rent value is displayed on the second line in parentheses ( ). A "?" indicates an invalid entry.
•
Use the [
] key to scroll through options.
•
Use the [ENTER] key to accept the current entry and proceed to the next prompt. If the entered value is invalid
,
pressing [ENTER] re
-displays the prompt; the next prompt is not displayed until a valid answer is entered.
•
Use the up/down arrow keys to scroll through the programming prompts without changing any values.
•
Press the [ESC] key to go to the end of the l
ist of prompts.
Using the Control Panel
Some control panels support programming of the communicat
or
through the control panel programming mode. For a
description of key functions on the control panel keypad, and how they map to the 7720P programming tool,
refer to the
control panel's
Programming Guide
.
Programming
The
communicator
supports ECP messaging to communicate with the control panel. Likewise the control panel sends
Contact ID format alarms to the communicator
via the ECP bus. Not all control pa
nels support the communicator
interface on ECP, so be sure to check the control panel's
Installation and Setup Guide
to see if it supports this feature.
Press the [ENTER] key to begin programming.
NOTE:
The central station can remotely block access to loc
al
device programming. If this has been done, prompt on the
right appears.
Access to Prog
Mode Denied
The default programming values for each prompt are shown in parentheses in the PROMPTS column. Further, the
“
Programming Options
” table (next page) sh
ows all the prompts for this programming mode. Depending on your answers,
unnecessary prompts will be bypassed and you will advance to the next appropriate prompt.
Programming Options
PROMPTS
ENTRY
OPTIONS
DESCRIPTION
1
Strt Prog Mode?
(Y/N)_
[Y], [N]
Enters programming mode.
2
Enter Password
[0
-
9, A
-
F, N, S, T,
X, Y]
If a password has been previously assigned, this prompt
appears.
Enter a 4
-digit password
(0-9, A
-F, N, S, T, X, Y).
The next prompt appears.
3
Program Device?
(Y/N)_
[Y], [N]
To begin programming the
communicator
, press [Y] and
go to Prompt 9: "
Multi Mode
."
To create a password if none has been assigned, press
[N] and go to Prompt 4: "Create Password?."
To change an existing password, press [N] and go to
Prompt 5: "Change Password?."
4
Create Password?
(Y/N)_
[Y], [N]
Passwords can be used to protect account and
programming information.
If no password has been assigned, this prompt appears
after pressing [N] at the "Program Device?" prompt.
If a password is desired, press [
Y] and go to Prompt 6:
"Enter Password."
LTE
-X
Series
Installation and Setup Guide
– 8 –
PROMPTS
ENTRY
OPTIONS
DESCRIPTION
5
Change Password?
(Y/N)_
[Y], [N]
If a password has already been assigned, this prompt
appears after pressing [N] at the "Program Device?"
prompt.
Press [Y] if you want to change the password.
NOTE:
To clear a
n existing password, without entering
a new one, answer [Y] to the "Change Password?"
prompt, then press the [Enter] key when prompted for
the new password and its confirmation.
6
Enter Password
[0
-
9, A
-
F, N, S, T,
X, Y]
This prompt is displayed if [Y]
was pressed in Prompt 4
or 5.
Enter a 4
-digit password
(0-9, A
-F, N, S, T, X, Y).
7
Verify Password
[0
-
9, A
-
F, N, S, T,
X, Y]
Re
-
enter the password as confirmation.
If the password doesn't match the first entry, the
following is displayed followed by
the "Exit Prog. Mode?"
prompt:
Verify Not OK
PSWD not created
Otherwise, the "Exit Prog. Mode?" prompt is displayed
directly.
8
Exit Prog. Mode?
(Y/N)_
[Y], [N]
[ESC]
Exits program mode.
Press [N] to go back to Prompt 3.
Press [ESC] to load factory defaults.
Refer to the
Exiting the Program
ming Mode
topic.
9
Multi Mode
(Disabled)_
•
Disabled
•
Enhanced
Reports
Disable for normal alarm processing and go to Prompt
11
"Primary City ID" prompt.
Select “Enhanced Reports” if you want system events
sen
t by e
-mail to the user.
Enhanced Reports
enable
s
reporting to T
otal Connect 2.0
web services.
NOTE
: To use “Enhanced Reports” ensure the control
panel is Total Connect 2.0 Ready
.
10
Multi Mode Addr
(25)
[01
-
30]
This address must be programmed if using
the Multi
-
Mode (e-mail notification) feature. The device address
must be unique from the normal com
mu
ni cator (or LRR)
device
address and the Keypad Address used for Remote
Access or Direct Wire downloading.
The address used must also be enabled as a 4204 relay
module in VISTA
control panels.
NOTE: Account information is provided by the central station administrator.
11
Primary City ID
(??)_
[01
-
99]
Enter the 2
-
digit primary city ID,
01-99 (decimal).
12
Primary CS ID
(??)
[01
-
FE]
Enter the 2
-
di
git primary central station ID number, 01
-
FE (HEX).
13
Primary Sub ID
(????)
[0001
-
9999]
Enter the 4
-
digit subscriber account number, 0001
-
9999
(decimal).
LTE
-X Series Installation and Setup Guide
– 9 –
PROMPTS
ENTRY
OPTIONS
DESCRIPTION
14
En. 2nd CS Y/N
(N)
[Y], [N]
Applicable only if
the
control
panel
supports Central
Station #1 and #2 Category Enable reporting for the
communicator (or LRR)
device (e.g., VISTA
-128BP
T,
VISTA
-250BPT
, etc.).
Used if reporting to a second central station is desired.
15
Device Address
(03)_
[01
-
30]
The
LTE
-
X
communicates with the
control
panel as a
commu
nicator (or LRR) device. Enter the
ECP device
address.
NOTE:
When programming the control
panel
, enable
the
commu
nicator’s (or LRR)
output.
Setting up the Remote Access Feature
Remote Access enables the user to control the security system using T
otal Connect from a web browser or TC2 app
. This feature must
be configured at the AlarmNet 360 website
as follows:
•
Enable Total Connect.
•
Enable Remote Access by selecting "Enabled" at the Remote Access prompt.
•
A keypad address must be enabled in the com
municator
in order for it
to commu
nicate with the control panel.
16
Remote Access
Y/N (N)_
[Y], [N]
Press [Y] to allow the end user to access their system
via a website. Availability of this service is controlled
by the dealer via the web
-based programming tool on
the AlarmNet
360
website.
17
Keypad Address
(28)_
[01
-
30]
NOTE:
This prompt will only appear if the Remote
Access feature has been enabled.
Must be programmed if using the Remote Access
feature.
Enter the appropriate device address.
18
Supervi
sion
(24 Hours)_
•
30 Day
•
24 Hour
•
None
The AlarmNet network must hear at least one
supervisory message from the communicator
during this
supervision period; otherwise, AlarmNet notifies the
central station that a communica
tion failure has
occ
urred. (If the supervision period is changed after
registration, you must re
-register the communicator
.)
Press the [space] key to scroll through choices.
UL/ULC NOTE:
Must be 24 hour.
19
Old Alarm Time
(10 Minutes)_
•
10 Minutes
•
15 Minute
s
•
30 Minutes
•
1 Hour
•
2 Hours
•
4 Hours
•
8 Hours
•
12 Hours
•
24 Hours
The old alarm time sets how long an undeliverable
alarm is retried for delivery to the central station. If the
message is not validated, it is retr
ied until the old alarm
time is reached or the message is validated.
Press the [space] key to scroll through choices.
UL/ULC NOTE:
Must be 10 minutes.
20
Cell F
aul
t Time
(60 mins)_
[0
0
-
99]
[00] = not
used
In the event the
communicator
detects a com
munication
path failure, enter the time delay (in minutes) before
the
communica
tor
notifies the control panel with a
trouble message. The control panel can then notify the
central station.
UL/ULC NOTE:
Must be one (01) minute.
LTE
-X
Series
Installation and Setup Guide
– 10
–
PROMPTS
ENTRY
OPTIONS
DESCRIPTION
21
Review? Y/N
[Y] = re
view
[N] = exit
Reviewing Programming Mode Entries
To review the programming options (to ensure that the
correct entries have been made), press [Y]. The
programming prompts are displayed again. Use the
up/down arrow keys to scroll through the program fie
lds
without changing any of the values. If a value requires
change, simply type in the correct value. When the last
field is displayed, the “REVIEW?” prompt again
appears.
To exit the programming mode
, press [N] in
response to the "REVIEW?" prompt, and r
efer to
Exiting Programming Mode
topic.
ECP Status Codes
The
communicator
sends status messages to the control panel to report various failures. Some control panels, (e.g.,
VISTA
-10P, VISTA
-15P and VISTA
-20P Series) display these status codes on the key
pad as “LngRng Radio” followed by a
4-digit code. Commercial panels can supervise the communicator by way of its ECP address, ex: 03. For example, if the
communicator
is disconnected, if it's not registered, or the SIM is deactivated, a "Check 803" will be displayed
for
VISTA
-15P/20P
series
panels.
The control panel will display a fault message if any of the events listed below occur.
•
Module lost communications with the control panel.
•
Module lost contact with AlarmNet.
•
Module is not registered; account n
ot activated.
•
Module shutdown.
In addition, the Contact ID codes for some of these conditions are reported by the control panel and sent by AlarmNet to
the central station.
Exiting the Programming Mode
To exit the programming mode, press [N] in response t
o the "REVIEW?" question. Then press [Y] to the "Exit Prog Mode?"
question. Upon exiting, the message “Updating
Root File” will be displayed, and the configuration file at the server is
updated to log the changes made. When complete, the message "DONE" is displayed to indicate the file was successfully
uploaded.
If critical configuration changes were made, such as the mode of operation, the communicator
will reset to ensure that the
programming features are enabled.
If the file is not successfully up
loaded, one of the following prompts will be displayed. Follow the steps shown below until
the upload is successful.
Display
Description
What to do
Cannot Upload
Try Again? Y/N_
Communicator has not yet
initialized.
Wait for SIGNAL (green) LED to be lit.
Press [Y].
Failed to Update
Root File!
Network problem, or you answered
"N" to "Cannot Upload Try Again?"
prompt.
Initiate the Force Server Update command by
pressing the [0] key.
LTE
-X Series Installation and Setup Guide
– 11
–
Setting Factory Defaults
To reset the programming options to factory-default values, press [ESC] at the "Exit Prog Mode?" prompt.
Set Default?
Y/N_
Press [Y] to reset factory default values.
Press [N] to cancel this function.
If you press [Y],
all programmed values and password
are reset to the original factory sett
ings.
After pressing [Y], the Create Password prompt appears (see Programming step 4).
Registering the Communicator
Once you have programmed the
communicator
, it must be registered to enable the AlarmNet account. Registering the
communicat
or activates t
he account with AlarmNet and enables the security system's control panel to send reports. You
can register by using one of the following methods:
•
AlarmNet
360
website
•
7720P Programming Tool
•
Test Message
/
Registration switch
•
Phone
The top display LED w
ill indicate the communicator
's registration status as follows: (Refer to the
Summary of
Connections
topic.)
LED
Indication
REG
(green)
ON
–
Module is NOT registered with AlarmNet.
OFF
–
Module is registered with AlarmNet.
You can monitor the registrati
on process by viewing the display LEDs. The TX/RX (yellow) LED and the REG (green)
LED will blink slowly in unison while registration is in progress.
When the registration successfully completes, the communicator
enters a normal operating mode; the REG (
green) LED
goes out and the TX/RX (yellow) LED is lit to indicate that the power
-on / reset message is waiting to be sent. This
message will appear at the receiving station as “E339 803”. The description may read “Trouble –
Exp. Mod. Reset”. If
registr
ation is not validated within 90 seconds, the communicator
times out, and the REG (green) LED will be lit solid.
Registering through the AlarmNet
360
Website
To register the communicator
via the website, go to: AlarmNet360.com
Log in and follow the on
-s creen prompts. If you are not signed up for this service, click on “Dealer Signup” from the login
screen to create an account. You will be instructed how to proceed upon completing the sign
-up form. Only one sign
-up
per dealer is required. Once an init
ial user is established, additional logins may be created by that user.
NOTE
: Central Stations can sign up by contacting AlarmNet Customer Service at
1 (800) 323-
4576
and selecting option 1
, then Option 1
again for Cloud Services;
.
(Monday
–Friday 8:
30
am to 9:00 pm, Saturday 9:00 am to 5:30 pm ET)
Please have the following information available:
•
Primary City ID (two
-digit number).
•
Primary Central Station ID (two
-digit hexadecimal number).
•
Primary Subscriber ID (four
-digit number).
•
MAC ID and MAC CRC number (located on the
box and inside
the
communicator
).
After the communicat
or is registered, you may log out of the AlarmNet
360
website.
LTE
-X
Series
Installation and Setup Guide
– 12
–
Remote Services
(Total Connect)
The dealer/installer will set up the customer account and define the events to be notified of.
At the AlarmNet
360
website, refer to the online "
AlarmNet 360 User Guide
" for information on configuring the hardware
and creating a
Total Connect
web account for the customer.
For TC2 compatible communicators, Enhanced Reports must be enabl
ed.
Once the dealer assigns a login name and password, the customer will receive a “Welcome” e
-mail message with their
login
name
along with some helpful information. The customer will receive another e
-mail message with their password
. They
will then be able to receive notifications, and access their system via the Total Connect website or using their cell
phone/Smartphone.
Registering Using the Test Message/Registration Switch
Initiate the registration sequence by clicking the TEST MESSAGE
/
REGISTRATION switch
three times.
LTE
-X Series Installation and Setup Guide
– 13
–
Registering Using the 7720P
Programming Tool
The interactive registration feature allows the installer to register the
communicator
through a series of keyboard
commands on the 7720P Programming Tool. This method of registrati
on lets the installer monitor the registration
process.
Registering ...
Once the installation is complete, press the
[Shift] plus the up arrow [
↑
]
on the 7720P. The
registration message is sent and the unit waits for the acknowledgment.
Registration
SUCCE
SS
If this is a new installation and the city, central station, and customer numbers have been
correctly entered, the commu
nicator
is registered and this message is displayed. The
communicator
is now in full service and available for alarm reporting to the central station.
Possible Errors
Registration BAD
Timed Out
Displayed if no response to the registration request is received.
Registration BAD
Pri Sub ID BAD
Indicates the city, central station, or customer number for the labeled account(s) is not
accepted. The ID information was either entered in error, or the central station failed to pre
-
authorize programmed ID numbers with AlarmNet customer service.
Registration BAD
Pri ID – Need PIN
Displayed if this is a repair/replacement, or an error was made in programming the Primary
account information of the communicator
for an existing account. This prompt appears for 2
seconds. See the
Replacing an existing communicator
topic.
Replacing an existing
communicator
Enter PIN#
This prompt appears af
ter pressing the
down arrow [
↓
]
on the 7720P. Enter a 4-digit
alphanumeric PIN number provided by your central station, your dealer or an authorized
AlarmNet representative.
Press the [ENTER] key.
Registering ...
The registration message is sent and the unit waits for acknowledgement.
Registration
SUCCESS
If the PIN is valid, the new communicator
is registered and the old unit unregistered.
Additionally, AlarmNet sends a substitution alarm to the central station.
Registration BAD
If you entered an invalid PIN, the appropriate message is displayed depending on which account
number is being replaced (see above for exact wording). The registration process is repeated.
NOTE:
Each attempt causes a substitution alarm to be sent to the central station.
Reg
istering by Phone
You can register the
communicator
by calling the AlarmNet Support at 1
-800-323-4576
(Monday
–Friday 8:
30 am to 9:00
pm, Saturday 9:00 am to 5:30 pm ET)
. You will need the following information:
•
MAC ID and CRC (
located on the box and ins
ide
the communicator
).
•
Subscriber information (provided by the central station), including a city code, CSID, and subscriber ID.
•
When
instructed
to do so, triple click the TEST MESSAGE
/
REGISTRATION switch.
LTE
-X
Series
Installation and Setup Guide
– 14
–
Diagnostic Commands
The 7720P programming tool can be used to view the connectivity settings and options. To invoke diagnostic commands;
such as [A], [B], [C], etc., the [shift] key MUST used. For example, [shift] + [A] displays the software revision.
Module Identification Displays
[A]
LTE
-X
x.x.xx
mm/dd/yy
Software Revision
"x.x.xx" indicates the installed software revision.
Mm/dd/yy indicates month, day and year of the revision.
[B]
MAC
xxxxxxxxxxxx
MAC CRC yyyy
MAC Address
“xxxxxxxxxxxx” indicates the communicator
's u
nique identification number.
"yyyy" indicates the MAC CRC number. These numbers are located
on the box and
inside the communicator
.
Press the [Space] key to go to the next field.
Press the [BS] key to go to the previous field.
SCID xxxxx xxxxx
xxxxx xxxxx
SCID Display
Displays the identification number assigned to the SIM card (SCID) in this device.
Press the [Space] key to go to the next field.
Press the [BS] key to go to the previous field.
IMEI xxxxxxxx
xxxxxx x
IMEI Display
Displays the id
entification number assigned to
the cellular module in this device
.
Press the [Space] key to get the MAC Address.
Press the [BS] key to go to the previous field.
[C]
Mon 01 Jan 2001
05:48:39 am
Time
Retrieves the current date and time from the AlarmNet ne
twork in Greenwich Mean
Time (GMT). This display confirms that the communicator
is in sync with network.
[D]
Encryption Test
AES Passed!
Encryption Test
Performs a self-test o
f the AES encryption algorithm.
LTE
-X Series Installation and Setup Guide
– 15
–
LTE
Status Displays
[E]
Operating wit
h
Cellular
service
RAT SigQua
I REG
LTE/3G ***** x
Cellular
Status Display Screen 1
RAT
– Radio Access Technology.
– LTE or 3G
SigQual
– Signal Quality (1
-5 “*’)
REG
– Registration status where “x” can be:
N – Not Registered
H
– Re
gistered Home
S – Searching
D – Registration Denied
R – Registered Roaming
? – Unknown Registration State
If the RAT is LTE, the number of stars is derived from received power (RSRP)
and the received quality (RSRQ). The lower number of stars of the t
wo ratings is
what is displayed as overall quality
.
NOTE
: For adequate signal strength, must be 2 stars or more.
RSRP
:
Greater than -
85dBm = 5 stars
-86dBm to -95dBm = 4 stars
-96dBm to -105dBm = 3 stars
-106dBm to -115dBm = 2 stars
-116dBm and low
er = 1 star
RSRQ
:
Greater than -
10dB = 5 stars
-11dB to -12dB = 4 stars
-13dB to -14dB = 3 stars
-15dB to -16dB = 2 stars
-17dB and lower = 1 star
Press the [space] key to go to the next screen.
Press the [backspace] key to go to the last screen.
LTE Disp
l
ays
R
RAT RSRP
RSRQ
LTE xxxx xxxx
Signal Display for LTE
RAT
– Radio Access Technology.
RSRP
– Reference Signal Received Power
RSRQ
– Reference Signal Received Quality
Press the [space] key to get to the next screen.
Press the
[backspace] key to go to the previous field.
RSRP MIN MAX
xxxx xxxx xxxx
Min/Max Signal Display for LTE
RSRP
– Current Reference Signal Received Power
MIN
– Minimum Receive Signal Level
MAX
– Maximum Receive Signal Level
Press the [sp
ace] key to get to the next screen.
Press the [backspace] key to go to the previous field.
RSRQ MIN MAX
xxxx xxxx xxxx
Min/Max Signal Quality Display for LTE
RSRQ
– Current Reference Signal Received Quality
MIN
– Minimum Receive Signal Quality
MAX
– Maximum Receive Signal Quality
Press the [space] key to get to the next screen.
Press the [backspace] key to go to the previous field.
LTE
-X
Series
Installation and Setup Guide
– 16
–
Cn
try Net
w T
AC
xxx xxx xxxxx
Location
Display
for LTE
Cntry
– Country Code
Netw
– Ne
twork Code
TAC
– Tracking area code
Press the [space] key to get to the next screen.
Press the [backspace] key to go to the previous field.
GCell Chan
xxxxxx xxxx
Cell Display for LTE
GCell
– Global Cell ID
Chan
– RF Channel number (
EURFCN)
Press the [space] key to go to the next screen.
Press the [backspace] key to go to the previous field.
Band Mode
xxx xxxx
LTE
Status Display Screen 5
Band
– LTE Band Number
Mode
– LTE Mode either FDD or TDD
Press the [space] key to go to Status Display Screen 1.
Press the [backspace] key to go to the previous field.
3G Displays
RAT RSCP EC/No
3G
-xxx
-xxxxxx
S
ignal Display for 3G
RAT
– Radio Access Technology.
RSCP
–Received Signal Code Power
Ec/N0 – Carrier Noise Ratio (CNR)
Press the [space] key to get to the next screen.
Press the [backspace] key to go to the previous field.
RSCP MIN MAX
xxxx xxxx xxxx
Min/Max Signal Display for LTE
RSRP
– Current Reference Signal Received Power
MIN
– Minimum Receive Signal Level
MAX
– Maximum Receive Signal Level
Press the [space] key to get to the next screen.
Press the [backspace] key to go to the previous field.
Cn
try Net
w LAC
xxx xxx xxxxx
Location
Display
for 3G
Cntry
– Country Code
Netw
– Network Code
LAC
– Local area code
Press the [space] key to get to the next screen.
Press the [backspace] key to go to the previous field.
Cell C
han PSC
xxxxxx xxxx xxx
Cell Display for 3G
Cell
– Global Cell
ID
Chan
– Control Channel in use
PSC
– Primary Sync Code
Press the [space] key to go to the next screen.
Press the [backspace] key to go to the previous field.
Second Site RSSI
Available
3G
Status Display Screen 5
Secondary Site RSSI availability. Availab
le or Not Available will be displayed.
Press the [space] key to go to Status Display Screen 1.
Press the [backspace] key to go to the previous field.
LTE
-X Series Installation and Setup Guide
– 17
–
[S]
ECP Flt
OK
ECP Mode
Displays the mode of operation and system fault sta
tus.
Flt
– Represents communicator faults:
OK = Normal, No fault.
G = No network connectivity over
cellular network and fault time has expired.
g = No network connectivity over
cellular network
and
fault time has NOT yet
expired.
[T]
Test Msg Sent
Test
Alarm
Sends a Test alarm to AlarmNet. Functional for a
registered
communicator
only. If
the device is not registered, a message is displayed indicating that the command
cannot be executed.
[X]
Reset CPU Y/N
Reset the communicator
.
Pressing [N] retur
ns to normal mode.
Pressing [Y] resets the device.
[Shift]
[
↑
]
(UP arrow)
Registering ...
Registration
Registers a programmed communicator
with AlarmNet.
[
↓
]
(DN arrow)
Enter PIN#
Registration with PIN for Replacement Module
Registers a replacement c
ommunicator
with AlarmNet, once programmed, using the
existing PIN #.
[0]
Force Server
Update? Y/N
Force Upload of Configuration File to Server
Pressing [Y] will force the device to upload its entire configuration file to the server.
Pressing [N] can
cels the operation.
NOTE:
If the
communicator
is not initialized when you enter this command, the
following screen will be displayed:
Cannot Upload
Try Later! _
Wait for the SIGNAL (green) LED to light, indicating the
communicator
has
completed its
initialization, and try again.
[ENTER]
Strt Prog Mode?
Y/N_
Enter Program Mode
Press [Y] to enter program mode; otherwise, press [N].
LTE
-X
Series
Installation and Setup Guide
– 18
–
Central Station Messages
The following messages are sent to the Central Station by AlarmNet for the conditions liste
d below.
NOTE:
The control
panel sends its own general code (E353) for a trouble condition.
Alarm Condition
Alarm Code
Restore Code
Power On / Reset
(xx=device address)
E339 C08xx
ECP Supervision
E355 C0000
R355 C0000
Communication Path Supervisio
n
R350 C0951
Test
5555 5555 9
Status Application Code U
pdate
E903
R903
Application Code Update Fail
E904
Module Firmware Update
E365
R365 (success)
Module Firmware update Fail
E366
Glossary
4G
LTE
Refers to the fourth generation
Long Term Evolu
tion
cellular
wireless standards.
AES
Advanced Encryption Standard
CRC
Cyclic Redundancy Check used to confirm validity of MAC ID.
ECP
Enhanced Console Protocol, is a proprietary bus used in
Honeywell control panels to communicate with keypads and
peripheral devices. It uses four wires; power, ground, data in,
data out.
IMEI
International Mobile Equipment Identity number.
LRR
Long Range Radio, an older term now referred to as
communicator. A broader term communications module or
communications dev
ice may also be used.
MAC ID
Media Access Code, this is a unique address assigned to every
network communications device. Typically it is located on the
communicator label, and on the box.
LTE
-X Series Installation and Setup Guide
– 19
–
– NOTES
–
LTE
-X
Series
Installation and Setup Guide
– 20
–
– NOTES
–
LED and Wiring Information
LED
DE
SCRIPTION
REG
(green)
ON
Module is NOT registered with AlarmNet.
OFF
Module is registered with AlarmNet.
FAST BLINK
Download session with Compass in progress.
SLOW BLINK
In unison with yellow LED
–
Registration in progress.
TX/RX
(yellow)
ON
Message transmission pending.
QUICK
PERIODIC
BLINK
Normal
FAST BLINK
Message waiting for network ACK.
SLOW BLINK
In unison with green LED
–
Registration in progress.
FAULT
(red)
ON
No contact with network.
OFF
Normal.
SLOW BLINK
Loss of c
ommunication with the panel (ECP fault).
FAST BLINK
No network contact AND loss of communication with the
control panel.
SIGNAL
(green)
ON
Minimum required signal strength is present.
OFF
Installation is not recommended.
ALL
IN UNISON FA
ST BLINK
–
Hardware Error.
IN SEQUENCE
–
Power Up sequence
FEDERAL COMMUNICATIONS COMMISSION & ISED
STATEMENTS
The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or U
ser's Manual
. Unauthorized
changes or modifications could void the user's authority to operate the equipment.
CLASS B DIGITAL DEVICE STATEMENT
This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following stat
ement for your information:
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordanc
e with the manufacturer's
instructions, may cause interference to radio and television reception. It ha
s been type tested and found to comply with the limits for a Class B computing
device in accordance with the specifications in Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference in a
residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
If using an indoor antenna, have a quality outdoor antenna installed.
•
Reorient the receiving antenna until interference is reduced or eliminated.
•
Move the radio or television receiver away from the receiver/control.
•
Move the antenna leads away from any wire runs to the receiver/control.
•
Plug the receiver/control into a different outlet so that it and the radio or television receiver are on different branch cir
cuits.
•
Consult the dea
ler or an experienced radio/TV technician for help.
ISED
CLASS B STATEMENT
This Class B digital apparatus complies with Canadian ICES
-003.
Cet appareil numérique de la classe B est conforme à la norme NMB
-003 du Canada.
FCC /
ISED
STATEMEN
T
This device complies with Part 15 of the FCC Rules, and I
SED
’s license
-exempt RSSs
. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) This device must accept any interference r
eceived, including interference that may cause undesired operation.
Cet appareil est conforme à la partie 15 des règles de la FCC et exempt de licence RSS d’I
SED
. Son fonctionnement est soumis aux conditions suivantes: (1)
Cet appareil ne do
it pas causer d’interférences nuisibles. (2) Cet appareil doit accepter toute interférence reçue y compris les interférences
causant une
réception indésirable
.
RF EXPOSURE
Warning
– The antenna(s) used for this device must be installed to provide a separ
ation distance of at least 7.8 inches (20 cm) from all persons and must not
be co
-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC and ISED multi
-transmitter product procedures.
Mise en Garde
Exposition aux Fréquences
Radio :
La/les antenne(s) utilisée(s) pour cet émetteur doit/doivent être installée(s) à une distance de séparation d'au moins 20
cm (7,8 pouces) de toute personne et ne pas être située(s) ni fonctionner parallèlement à tout autre transmet
teur ou antenne, excepté en conformité avec les
procédures de produit multi transmetteur FCC et ISED.
Important Note About External Antennas
If an external cellular radio antenna is used, the antenna may be installed or replaced ONLY by a professional ins
taller.
To the Installer
LTE
-XV:
The external antenna gain
shall not exceed
6.94 dBi for 700 MHz, 6.00 dBi for 1700 MHz, 9.01 dBi for 1900 MHz
. Under no conditions may an
antenna gain be used that would exceed the ERP and EIRP power limits as specified i
n FCC Parts 22H, 24E and 27.
LTE
-XC
, LTE
-XA
: The external antenna gain shall not exceed 6.63 dBi for 700MHz & 850MHz, 6 dBi for 1700MHz
and 8.51 dBi for 1900MHz.
Under no
conditions may an antenna gain be used that would exceed the ERP and EIRP power limi
ts as specified in FCC Parts 22H, 24E and 27, or ISED RSS
-130,
RSS
-132, RSS
-133, and RSS
-139.
Support and Warranty
For online support information, please go to: https://mywebtech.honeywell.com/
For the latest warranty information, go to:
www.honeywell.c
om/security/hsc/resources/wa
For patent information, see www.honeywell.com/patents
MyWebTech
Warranty
Patents
Ê800-23340mŠ
800-
23340 10/1
7 Rev B
2 Corporate Center Drive, Suite 100,
P.O. Box 9040, Melville, NY 11747
201
7 Honeywell Inter
national Inc.
www.honeywell.com/security
- Uploaded