Resideo LTEM-Px AlarmNet Dual-Path Communicator - Install Guide - Dated 10/20 Rev. A

LTE M-PV
LTE M-PA
Internet and Cellular Communicator

Installation and Setup Guide



















R800-26394A 10/20 Rev A

















i
Table of Contents


SECTION 1: General Information ....................
...................................................
...................................................
..1

System Overview ...................................
...................................................
...................................................
..1

Introduction ......................................
...................................................
...................................................
.1

General Information ...............................
...................................................
..............................................1

System Features....................................
...................................................
...................................................
..2

About AlarmNet Internet Application ...............
...................................................
...........................................3

Supervision Features ..............................
...................................................
...................................................
.3

Remote Services ...................................
...................................................
...................................................
..3

Control Panel Connections .........................
...................................................
................................................4

ECP Connection ....................................
...................................................
...............................................4

Bus Connection ....................................
...................................................
................................................4

Optional Accessories ..............................
...................................................
...................................................
.4

LTE Communication Module (PROLTE-V, PROLTE-A) .....
...................................................
.................4

Wi-Fi
®
/ Z-Wave Module (PROWIFIZW) (not evaluated by UL)
...................................................
..........4

Dialer Capture Module (PRODCM) (not evaluated by UL
) .................................................
....................4

Antennas ..........................................
...................................................
...................................................
.4

Testing the System ................................
...................................................
...................................................
..5

Communications Test ...............................
...................................................
...........................................5

Compatibility .....................................
...................................................
...................................................
.......5

Compliance ........................................
...................................................
...................................................
......5

Specifications ....................................
...................................................
...................................................
.......6

SECTION 2: Mounting and Wiring ....................
...................................................
...................................................
.7

Installation Notes ................................
...................................................
...................................................
.....7

Determining the Signal Strength to Select a Locatio
n .................................................
..................................7

Mounting the Communicator .........................
...................................................
.............................................8

Mounting the Communicator on a Wall ...............
...................................................
.................................8

Mounting the Communicator on a VISTA Control Panel
Cabinet ...........................................
................9

Wiring the Communicator ...........................
...................................................
............................................. 10

Wiring for VISTA Series ECP Control Panels ........
...................................................
........................... 10

Wiring for Non-VISTA Control Panels (not evaluated
by UL) ............................................
.................. 11

Wiring the Fault Trigger Output ...................
...................................................
...................................... 12

Internet Connection (Ethernet or Wi-Fi
®
) .................................................
............................................ 13

Power Connections .................................
...................................................
................................................ 13

Connecting the Power Adapter ......................
...................................................
................................... 13

Backup Battery ....................................
...................................................
.............................................. 14

Installing Optional Plug-in Modules ...............
...................................................
.......................................... 15

LTE Communication Module ..........................
...................................................
................................... 15

Wi-Fi / Z-Wave Module (PROWIFIZW not evaluated by U
L) ................................................
............... 16

Dialer Capture Module (not evaluated by UL) .......
...................................................
........................... 18

External Antenna ..................................
...................................................
............................................. 20

SECTION 3: Programming the Communicator ...........
...................................................
..................................... 21

General Information ...............................
...................................................
..................................................
21

Using AlarmNet 360 ................................
...................................................
.......................................... 21

Programming Options ...............................
...................................................
............................................... 21

ECP Status Codes ..................................
...................................................
.......................................... 24


LTEM-P Installation and Setup Guide

ii
SECTION 4: Registration ...........................
...................................................
...................................................
..... 25

Registering the Communicator ......................
...................................................
.......................................... 25

Register using the AlarmNet 360 Website ...........
...................................................
............................. 25

Register using the Test Switch ....................
...................................................
..................................... 26

Appendices ........................................
...................................................
...................................................
.............. 27

Appendix A: Summary of LED Operation ..............
...................................................
.................................. 27

Appendix B: Central Station Contact ID Messages ...
...................................................
.............................. 28

Appendix C: Glossary ..............................
...................................................
................................................ 29

Regulatory Notes ..................................
...................................................
...................................................
30

Summary of Connections Diagram
Inside Back Cover








TRADEMARKS
VISTA
®
, AlarmNet
®
, and Total Connect
®
are registered trademarks of Ademco Inc., a Resideo
Technologies, Inc.
company.
Z-Wave
®
is a registered trademark of Sigma Designs and its
subsidiaries in the United States and other countr
ies.
PowerSeries™ is a trademark of DSC, A Tyco Internat
ional Company.
Interlogix is a part of Carrier. NetworX is a produ
ct line of Interlogix.
All other trademarks are the properties of their re
spective owners.
1


General Information

System Overview
Introduction
The LTEM-P Series Communicators utilize the latest
LTE technology specifically designed for loT device
s
to communicate with AlarmNet. The LTE CAT-M1 techno
logy provides improved power efficiency and
signal strength underground and within buildings. L
TE CAT-M1 is available everywhere that current LTE
networks reach with strong enough reception for con
sistent connections.
The LTEM-P Series Communicator, herein referred to
as the communicator, easily connects to your
security system's control panel and sends alarms an
d messages to AlarmNet for subsequent transfer to
the central monitoring station.
The LTEM-P Series includes the following models:
•
LTEM-PV (Verizon network)
•
LTEM-PA (AT&T
®
network)
The communicator supports the following optional pl
ug-in modules:
•
LTE CAT-1 Cell Radio Module for enhanced cellular
radio performance (model PROLTE series)
•
Wi-Fi/Z-Wave

Module for Wi-Fi
®
connection to the Internet and/or for control of h
ome automation
devices (model PROWIFIZW)
•
Dialer Capture Module for use with control panels
that send Contact ID signals via Dialer (model
PRODCM)
NOTES
:
•
The communicator requires an AlarmNet 360 account.
For new installations, please obtain
the account information from the central station pr
ior to programming this communicator. For
replacement installations, the AlarmNet 360 account
is created automatically when the
communicator is registered.

•
Due to Resideo's continuing effort to improve our
products, your device may look slightly
different than pictured.
General Information
The LTEM-P communicates via the Internet (when serv
ice is available) and switches to cell service when

the Internet is not available (provided the Communi
cation Path is set to IP & Cell).
Connection to the Internet is made by direct Ethern
et cable to the router, or via Wi-Fi
®
(requires use of the
optional Wi-Fi/Z-Wave module), together referred to
as IP. Only one of these methods may be used, not
both.
In normal operation (with Internet connectivity), t
he LTEM-P communicates from your customer's network

connection to the Resideo Network Operations Center
, (NOC) via the AlarmNet network. The NOC
receives data and routes the information to the Cen
tral Station of your choice, based on the account
number you assign to the communicator. Note that yo
ur Central Station needs to give you the account
number. The same account number is used for both I
nternet and cell transmissions. If your current
Central Station is capable of receiving signals fro
m the Resideo NOC, they are capable of receiving
signals from the communicator.
If, for some reason, Internet connectivity is not a
vailable, (for example, your customer's ISP is off
line or
disconnected) and the Communication Path choice is
set to IP & Cell, the communicator transmits signal
s
via the cellular network to complete these transmis
sions. These transmissions are sent to the Resideo

NOC and then forwarded to your Central Station the
same way as if they were received via the Internet.

If the Internet AND Cell network are both unavailab
le, the message will not be sent via this device.

LTEM-P Installation and Setup Guide

2
System Features
Basic features of the communicator include:
•
Quick connection to both Resideo control panels (e
x. VISTA controls) and compatible non-Resideo
(non-VISTA) control panels
•
Supports both ECP and Bus connections to compatibl
e control panels
•
Power supplied by a 9VDC Power Adapter (included)
•
Supports dynamic or static IP addressing, and inst
alls behind firewalls without compromising network
security (provided that the Communication Path incl
udes IP)
•
Supports connection to the Internet via Ethernet c
able or Wi-Fi
®
(Wi-Fi requires installation of
PROWIFIZW module) – only one method can be used, Et
hernet or Wi-Fi, not both
•
Reports alarms and status messages via the Interne
t
•
Reports messages via cell as backup to Internet re
porting (provided that the Communication Path
includes cell)
•
Allows uploading and downloading of VISTA control
panel data
•
Supports Remote Services feature, which allows the
end user to access their security system from thei
r
computer via a website. Availability of this servi
ce is controlled by the dealer via the web-based
programming tool on the AlarmNet 360 website
•
Multi-function Test switch used to generate test m
essages, register the communicator with AlarmNet,
enter Pairing mode (used during Wi-Fi module instal
lation), and to reboot (reset) the communicator.




STATUS LEDs


Section 1: General Information

3
About AlarmNet Internet Application
AlarmNet is a fully encrypted, secure method of del
ivering alarm messages from a protected premise to
an AlarmNet equipped central station. An Internet
Communicator transmits status, supervisory, and
alarm messages to the AlarmNet Control Center using
a broadband Internet connection.
The AlarmNet Control Center identifies, validates,
and forwards the messages to the appropriate
AlarmNet central station. AlarmNet has an unlimite
d account capacity.

Supervision Features
The communicator provides the following types of su
pervision and fault detection:
•

Network communication failure
: In the event the AlarmNet network does not hear a
supervisory
message from the communicator within a specified ti
me, AlarmNet notifies the central station of a
communication failure.
•

Communication path failure
: When the communication path is set to Ethernet &
Cell or Wi-Fi & Cell,
both the Central Station and the control panel can
be notified of a communication path failure. Both
failures are considered true faults when the respec
tive fault times have expired ("Cell Fault Time" an
d
"IP Fault Time" for either Wi-Fi or Ethernet option
s) provided it has been set to a non-zero value.
Notification is sent to the central station upon th
is expiration. Notification to the panel is contro
lled by
the "Notify Panel Of” option.
(
NOTE
: if the "Cell Fault Time" and "IP Fault Time" opti
ons are set to zero, faults will not be reported.)
•

Fault Trigger Output
: A fault trigger output (trigger output terminal T
1) activates upon the following
communicator fault conditions if alarm reporting is
enabled for the condition*: tamper, power loss, lo
w
battery, battery charger fault, and loss of network
connectivity (communication path loss). The fault
trigger output can serve as a fail-safe trigger (if
programmed to do so) to ensure the control panel i
s
alerted in the event of a complete communicator pow
er loss (no ac and no battery) or if the wiring fro
m
the communicator to the control panel is cut. Refer
to the "Fault Relay Normally On" option in the
Programming the Communicator
section for details.
*

Alarm reporting for the noted condition must be ena
bled for the condition to trigger the fault output.

•

Primary power loss
and
low battery
conditions (“Primary Power Loss Reporting,” “Low B
attery
Report” options).
•

Cover and wall tamper
condition (“Tamper Report” option).
Remote Services
Resideo offers a series of web-based services that
provides consumers with the ability to communicate
with their security system remotely in a number of
ways. These web services allow users to:
•
Access their security system from a computer via a
website (Remote Access feature)
•
Receive email and text message notifications of sy
stem events (Multi-Mode feature)
Dealers will initially enroll their customers for w
eb services during account programming through the
AlarmNet 360 website. The features that can be ena
bled include Remote Access and Multi-Mode. Once
enabled, the specific programming options associate
d with these features can be programmed into the
communications device using the AlarmNet 360 websit
e or mobile app.



LTEM-P Installation and Setup Guide

4
Control Panel Connections
The communicator provides two types of control pane
l connections so it can be used with various types
of
control panels, as summarized below.
ECP Connection
•
This connection is for Resideo VISTA control panel
s that support ECP communication with
communicators (LRR to ECP).
Total Connect 2 Compatibility Note
: The following VISTA control panel firmware versio
ns support
Total Connect 2

Communication (version number is located on the pan
el's PCB PROM label):
Control Panel

Firmware Version

VISTA-15P / VISTA-20P Family
v9.12 or higher
VISTA-21iP Family
v3.13 or higher (not evaluated by UL)
VISTA-128BPT Family
v10.1 or higher
VISTA-250BPT Family
v10.3 or higher
•
The communicator connects to the control panel’s k
eypad terminals (Data In, Data Out, Ground) using
the included 3-wire harness connector, and provides
2-way communication with the control panel using
ECP messaging
•
The control panel treats the communicator as an EC
P device, so make sure to program the control
panel with the communicator’s device address
•
Reports are sent in Contact ID format.
Bus Connection
•
This connection is for use with compatible control
panels that do not support ECP communication
•
The communicator connects to the control panel via
RX/TX/GND terminal block connections
•
Reports are sent in Contact ID format.
Optional Accessories
The communicator supports various plug-in modules a
s follows.
LTE Communication Module (PROLTE-V, PROLTE-A)
•
If enhanced cell radio performance is required (ex
. higher bandwidth, greater data rate), install the

optional PROLTE Communication plug-in module.
Wi-Fi
®
/ Z-Wave Module (PROWIFIZW)
(not evaluated by UL)

•
If a Wi-Fi connection to the router is desired rat
her than an Ethernet cable connection, install the
optional PROWIFIZW module
•
The communicator can use only one Internet connect
ion method: Ethernet or Wi-Fi, not both
•
Wi-Fi module can also support the use of Z-Wave de
vices.
Dialer Capture Module (PRODCM)
(not evaluated by UL)

•
An optional Dialer Capture module can be used for
controls that send Contact ID alarm signals via the

control panel's dialer. The alarms are then sent to
AlarmNet for routing to the central monitoring sta
tion.
Antennas
The communicator is equipped with an internal anten
na. This feature provides additional security to th
e
installation by making the device tamper resistant.
If needed to obtain adequate signal strength, ther
e is a
connection for an external antenna.
The following antenna kits are compatible:
•
CELL-ANTHB
•
PROLTE-ANT
•
CELLANT3DBPK
NOTE
: If an external antenna is used, Adapter Cable ADP
T-LTEM-P
is also needed. See External Antenna section later
in this manual.

Section 1: General Information

5
Testing the System
After installation the security system should be te
sted. Refer to the control panel installation inst
ructions
for procedures to test the entire system.


WEEKLY TESTING IS REQUIRED TO ENSURE PROPER OPERATI
ON OF THIS SYSTEM


Communications Test
After installation and programming, test the commun
ication path to AlarmNet by performing a
Communications Test.
To perform a Communications Test, press and release
the Test button. The communicator then sends a
test message to AlarmNet via the primary communicat
ion path, which can be viewed via AlarmNet 360 to
confirm that the message was successfully received.
The Alarm History page shows Contact ID code
E601 (manually triggered test) along with the zone
number for the communicator. The communication
path is also identified ("ethernet" [if Wi-Fi or et
hernet is selected] or "cellular" depending on the
communication path programmed).
Compatibility
Control Panels
: For a list of control panels that are compatible
with various features of this device, go to:
www.resideo.com


Compass Version
: Compatible with Compass Version v2.2.35.1 (or hig
her) for VISTA series control panel
IP/Cellular Downloading
Compliance
This device has been tested by ETL and UL to meet t
he following standards:
UL1610 Central-Station Burglar-Alarm Units
UL1023 Household Burglar-Alarm System Units
UL365 Police Station Connected Burglar Alarm Units
and Systems
This device has been tested by UL to meet the follo
wing standards:
CAN/ULC-S304 Control Units, Accessories and Receivi
ng Equipment for Intrusion Alarm System


LTEM-P Installation and Setup Guide

6
Specifications
Mechanical
Dimensions: 9.1" (23.2 cm) x 9.1" (23.2 cm) x 2.2"
(5.7 cm)
Weight: without battery: 1.5 lbs (700g)

with battery: 3.3 lbs (1500g)
Input Power
9VDC, 2.5A from 102-132VAC, 60Hz, 0.6A Power Adapte
r
(Resideo # 300-04705V1)
Current Drain

Model

Input Voltage

Standby Current

Active

Current


LTEM-PV
(with all Modules)
9VDC
445mA
515mA
4VDC (battery)
85mA
765mA

LTEM-PA
(with all Modules)
9VDC
445mA
515mA
4VDC (battery)
85mA
765mA

PROLTE-V
9VDC
x
275mA
4VDC (battery)
x
330mA

PROLTE-A
9VDC
x
275mA
4VDC (battery)
x
330mA

PROWIFIZW
9VDC
x
100mA
4VDC (battery)
x
115mA

PRODCM
9VDC
x
55mA
4VDC (battery)
x
65mA
Backup Battery
4V, 6.5AH, (Resideo # R300-11454)
Expected Battery Life: 5 Years (approx.)
NOTE:
The sealed lead acid battery used for backup will h
ave reduced life
expectancy when exposed to elevated temperatures.
The useful life of
the battery at 77ºF (25ºC) is approximately 4 years
. At 95ºF (35ºC) this
will drop to 2 years and at 113ºF (45ºC) 1 year. B
attery life expectancy
should be considered when locating the radio.
Fault Trigger
Output
Open collector, 12VDC, 0.25W max
Ethernet
Network Standard: IEEE 802.3u compliant
Data Rate: 10Base-T (10Mbps) / 100Base-T (100Mbps)
with auto detect
Ethernet Cable: Cat. 5 (min), MDI / MDI-X auto cros
sover
Environmental
Operating temperature: 32
°
F to 120
°
F (0ºC to +49ºC)
Storage temperature: -104
°
F to 158
°
F (–40ºC to +70ºC)
Humidity:
0 to 95% relative humidity, non-condensi
ng
for UL installations: 0% to 85%; for ULC installa
tions 0% to 93%
Altitude:
to 10,000 ft. (3,048 m) operating, to 40
,000 ft.
(12,192 m)
storage
Frequency Bands


LTE
Band 2
LTE
Band 4
LTE
Band 5
LTE
Band 12

LTE
Band 13
LTEM-PV

X


X
LTEM-PA
X
X

X

Output Power
LTE
Class 5
20 dBm (conducted)

7


Mounting and Wiring

Installation Notes

•
The communicator must be installed in accordance w
ith the National Electrical Code,
ANSI/NFPA 70.
•
The communicator must be mounted indoors within th
e protected premises.
•
Do not install in air-handling spaces.
•
Do not mount the communicator on or near metal obj
ects, as this may affect radio
communication. It is also good practice to avoid lo
cating the communicator near wiring
such as AC, telephone, HVAC, computer data cables,
etc.
•
Unshielded, 22 AWG cable is recommended for the co
mmunicator power/data wires.
•
Do not connect to a receptacle controlled by a swi
tch.
Determining the Signal Strength to Select a Locatio
n
When choosing a suitable mounting location, underst
and that signal strength is very important for prop
er
operation. For most installations using the intern
al antenna, mounting the unit as high as practical,
and
avoiding large metal components provides adequate s
ignal strength for proper operation.
You will use the communicator to determine signal s
trength in order to find a suitable mounting locati
on.
LTEM-P Initial Power Up
: Upon initial power up, the communicator LEDs blin
k in repeated sequence
from top to bottom indicating network initializatio
n.
Green (REG)



Yellow (STATUS)



Red (FAULT)



Green (CELL)



Green (WIFI)
This sequence may take up to 15 minutes.
Do not reset power during this time.

When initialization is complete, the LEDs may blink
(per their respective functions).
After initial network setup, subsequent resets or p
ower ups can take up to 90 seconds.

1. Unpack the communicator and open the case by pus
hing in the two bottom tabs with a screwdriver
while separating the front case.
2. Temporarily connect the power adapter and the ba
ttery to the communicator. When initial power up is

complete, you can remove the power adapter and use
the communicator on battery power to find a
suitable mounting location.
3. Choose the installation site with the best signa
l quality by observing the Cell LED; it should be l
it
solid. The best signal strength is usually found at
the highest point in the building, near a window.

4. Mark the location for the communicator.


LTEM-P Installation and Setup Guide

8
Mounting the Communicator

There are two mounting options:
•
Mount the Communicator directly to a wall, secured
with six screws and a wall tamper screw
•
Mount the Communicator to a VISTA control panel ca
binet, secured to the cabinet via a threaded
bushing and locking nut.

Mounting the Communicator on a Wall
1. Locate the back case (back cover) over selected
mounting position such that the opening in the back

case is aligned with the wire/cable opening on the
mounting surface.
Pass the wires/cable through the opening in the bac
k case, or route through the removable knockouts
located on the back cover.
NOTE
: Cable tie anchor points are located on the back c
ase around the large center knockout
(below the terminal block) for securing the wiring
and providing strain relief.
2. Secure the back case to the mounting surface usi
ng six of the seven screws provided (3 along the
top, 3 along the bottom). After mounting, install t
he Wall Tamper screw.
3. After all wiring is complete and the unit is pow
ered up and the battery is connected, attach the fr
ont
cover. Position the top first, then press the bott
om section until it snaps in place. Secure bottom
using the supplied cover screw. (This is required
for UL installations.)



Standard Mounting

Section 3: Programming the Communicator


9
Mounting the Communicator on a VISTA Control Panel
Cabinet
NOTE
: Wall tamper not available when mounting on a VIST
A control panel cabinet.
1. Ensure power to the control panel (both AC and b
attery) is off, then remove the knockout on the top

left of the control panel cabinet.
2. Remove the bottom knockout of the communicator f
or the threaded bushing. Install the threaded
bushing so it snaps into the plastic retaining tabs
. Mount the communicator assembly on the cabinet,
passing the threaded bushing through the cabinet kn
ockout and fasten with the locking nut.


Mounting the Communicator on a VISTA Control Panel
Cabinet
3. Connect the 3-wire ECP harness connector to the
communicator's ECP connector.
4. Connect the power adapter wires to the communica
tor's power terminals. Observe polarity.
5. Thread the wires through the threaded bushing.
6. Refer to the control panel’s installation guide
and complete the ECP wiring.
7. Secure the wiring with cable ties as necessary.
NOTE
: Cable tie anchor points are located on the back c
ase around the large center knockout
(below the terminal block) for securing the wiring
and providing strain relief.
8. After all wiring is complete and the unit is pow
ered up and the battery is connected, attach the fr
ont
cover. Position the top first, then press the bott
om section until it snaps in place.

Accessing the Communicator after installation
To access the communicator after installation on a
control panel cabinet, the communicator must first
be
unmounted from the cabinet. Do the following:
1. From inside the control panel cabinet, remove th
e locking nut from the communicator's threaded
bushing, then lift the communicator up and away fro
m the cabinet.
2. Open the communicator by pressing the two tabs o
n the bottom of the communicator's front cover to
disengage it from the back case.


LTEM-P Installation and Setup Guide

10
Wiring the Communicator
Wiring for VISTA Series ECP Control Panels
Most Resideo VISTA control panels support ECP data
communication with communicators, (e.g., VISTA-
15P, VISTA-20P, VISTA-128BPT and VISTA-128FBPT). H
owever, there are some panels that do not.
Check the
Installation and Setup Guide
for the control panel you are using to see if it s
upports
communication device (LRR) to ECP communication.
Programming Note
: Make sure to program the control panel with the c
ommunicator’s device address.
1. Connect the control panel's ECP (keypad)
Data In
,
Data Out
, and
Ground
terminals to the
communicator's ECP connector using the included 3-w
ire harness (Resideo part R600-00155). Note
that the 12VDC output from the control panel is NOT
used with this connector. See ECP Option 1
diagram below.

Alternatively, connect the VISTA control panel's E
CP (keypad) terminals directly to the
communicator's
RX
,
TX
, and
GND
terminals as shown in the ECP Option 2 diagram bel
ow.
2. Connect the power adapter wires to the communica
tor's
PWR
+
and
GND
terminals as shown.
Observe polarity.
3. Secure the wiring with cable ties as necessary.
Cable tie anchor points are provided on the back ca
se
below the terminal block.

For UL Listed installations, the communicator must
be powered by the provided 9VDC
Power Adapter only. Powering the communicator from
another source may cause
unexpected results, including reduced battery backu
p time, as well as making the
installation non-UL Listed.
Wire length/gauge limitations are the same for the
communicator as they are for keypads and other
peripheral devices connected to the VISTA control p
anel.

ECP Connection Option 1: ECP Connection Using 3-Wir
e Harness


ECP Connection Option 2: ECP Terminal Block Connect
ions



ECP & BUS Connection
Maximum Wire Lengths

Minimum
Wire Gauge
Distance from
Control Panel
#22
75 ft (23m)
#20
120 ft (37m)
#18
170 ft (52m)
#16
270 ft (82m)



Section 3: Programming the Communicator


11
Wiring for Non-VISTA Control Panels
(not evaluated by UL)

The communicator can be used with non-VISTA control
panels (control panels that do not support ECP
data communication with communicators). Depending o
n the control panel, connections are made at the
communicator's bus terminals and/or the communicato
r's optional Dialer Capture module (PRODCM).
Refer to the
Dialer Capture Module
section under
Installing

Optional Plug-in Modules
later in this manual
for information regarding the use and installation
of the Dialer Capture module
.

Refer to the
Installation Supplement - Connections for Non-VISTA
Control Panels
(R800-26807) for
information regarding connections to specific non-R
esideo brand control panels.
The following steps show typical connections and pr
ocedures.
1. If required, connect the communicator's
RX
,
TX
, and
GND
terminals to the appropriate terminals at
the control panel according the control panel's ins
tructions. See diagram below.
2. If required, install the PRODCM Dialer Capture m
odule and connect its terminals to the control
panel's telco Ring (R) and Tip (T) terminals respec
tively.
3. Connect the power adapter wires to the communica
tor's
PWR
+
and
GND
terminals as shown.
Observe polarity.
4. Secure the wiring with cable ties as necessary.
Cable tie anchor points are provided on the back ca
se
below the terminal block.
5. Refer to the control panel's installation manual
for details on programming the control panel. When

completed, make sure the control panel is in the "R
eady to Arm" state with no alarms or faults present
.
6. Reboot/power up the communicator then connect th
e battery.

For UL Listed installations, the communicator must
be powered by the provided 9VDC Power
Adapter only. Powering the communicator from anothe
r source may cause unexpected results,
including reduced battery backup time, as well as m
aking the installation non-UL Listed.


After any programming changes are made to non-VISTA
control panels, the communicator
must be reset/rebooted (press and hold the Test swi
tch for 10 seconds).


If using the communicator's Fault Trigger Output, m
ake sure a common ground connection is
made between the communicator's GND (terminal 3) an
d the control panel's Aux NEG (–) or
any common zone ground. See the
Wiring the Fault Trigger Output
section for more
information regarding the Fault Trigger Output.

Check the control panel's instructions for wire len
gth/gauge limitations and refer to the
ECP & BUS
Connection Maximum Wire Lengths
table in the previous section. If the tables diffe
r in respective wire
lengths, use the shorter length.

Supervision Fault (Panel Sync Failure) Indication
: If a panel sync failure occurs during the communi
cator reboot/power up
after installation with a non-Resideo control panel
, the communicator LEDs will continue to blink from
top to bottom in the boot up
marching sequence for up to 10 minutes. During this
time, the installer should determine and correct t
he cause of the sync failure
(clear panel alarms, faults, and troubles; disarm t
he control; clear alarm memory, etc.). If the sync
failure is corrected within the
10-minute period, the LEDs enter normal operation m
ode. However, if the sync failure persists after th
e 10-minute period, the
LEDs enter normal mode, but a supervision fault mes
sage is sent.



Typical Wiring for Non-VISTA Control Panels via
Bus Connection Terminals



Dialer Capture Module Connections




LTEM-P Installation and Setup Guide

12
Wiring the F
a
ult Trigger Output
The communicator's fault trigger output (Trigger Ou
tput terminal T1) can be wired and programmed for
fail-safe mode (see the program option "FAULT RELAY
NORMALLY ON").
Use of the Fault Trigger Output requires a common g
round* between the communicator and the control
panel. Control panels connecting to the communicato
r's ECP or bus terminals typically include a common

ground connection. However, if using a control pane
l that connects only to the communicator's PRODCM
Dialer Capture module (see Dialer Capture Module se
ction later in this manual), a common ground
connection must also be made. See step 3.
*
PC board ground, not earth ground
To sense a communicator fault at the control panel,
do the following and see the diagram below.
1. Connect the communicator's Trigger Output
T1
to a zone "
+
" input at the control panel. (Trigger
terminal T2 is not used.)
2. Install the proper end-of-line (EOL) resistor re
quired by the control panel.
3. If the Fault Trigger Output is used with a contr
ol panel connected to the PRODCM Dialer Capture
module, make sure to also connect the communicator'
s GND (terminal 3) to the control panel's Aux
NEG (–) or any common zone ground.
4. Set the trigger for Fail-Safe mode by selecting
the FAULT RELAY NORMALLY ON program option
checkbox via AlarmNet 360.

Typical Wiring for the Fault Trigger to a Control P
anel Zone
for Normally Closed Fault (Fail-Safe mode)



Section 3: Programming the Communicator


13
Internet Connection (Ethernet or Wi-Fi
®
)
The communicator can connect to the Internet via Et
hernet cable direct to a router or via Wi-Fi
®
using the
optional PROWIFIZW Wi-Fi/Z-Wave module (PROWIFIZW n
ot evaluated by UL).

The communicator can use only one Internet connecti
on method: Ethernet or Wi-Fi,
not both.
Ethernet Cable Connection
If using an Ethernet cable connection, connect one
end of the Ethernet cable (Category 5 or higher) to
the
communicator’s RJ45 connector and the other end to
the cable/DSL router as shown in the diagram below.

NOTE
: When programming the communicator, make sure to p
rogram the communication path to
Ethernet & Cell.

Ethernet Connection
Wi-Fi Connection
If using Wi-Fi
®
to connect to the Internet, the PROWIFIZW Wi-Fi/Z-
Wave module must be installed. Refer
to the
Installing Optional Plug-In Modules

section later in this manual for details on install
ing the
Wi-Fi/Z-Wave module.
NOTE
: When programming the communicator, make sure to p
rogram the communication path to Wi-Fi &
Cell.


Power Connections
Connecting the Power Adapter
The communicator is powered from the supplied plug-
in Power Adapter.
1. Connect the Power Adapter to the communicator's
PWR
+
and
GND
terminals as shown. Observe
polarity. Refer to the Power Adapter Maximum Wire L
engths table below for wire gauge and length.
2.
Power Up
: After all wiring connections have been made and a
ll optional plug-in modules have been
installed, plug the Power Adapter into a 24-hour, n
on-switched 102 - 132VAC, 60Hz outlet.

For UL Listed installations, the communicator must
be powered by the provided 9VDC
Power Adapter only. Powering the communicator from
another source may cause
unexpected results, including reduced battery backu
p time, as well as making the installation
non-UL Listed.


Power Adapter Connection


Power Adapter Maximum Wire Lengths
Maximum distance from power
adapter
to

communicator

Wire Gauge
(AWG)

Up to 25 feet (7.62m)

# 22

Up to 45 feet (13.72m)

# 20

Up to 70 feet (21.34m)

# 18

Up to 110 feet (33.53m)

# 16





LTEM-P Installation and Setup Guide

14
Backup Battery
The included battery is used for backup in the even
t of power loss to the communicator. It does not
provide power to the control panel.
Battery Notes
•

The unit must be powered up before connecting the b
attery.
•
The battery can provide over 24 hours of system li
fe in the event of a power failure.
•
A programmable power loss message can alert the Al
armNet Control Center when system power is lost
(power loss messages are reported within 1-3 hours
of actual loss).
•
The communicator transmits a low-battery message (
programmable) when the battery reaches 3.8V ±5%,
indicating subsequent messages may not be transmitt
ed.
•
The system shuts down when the battery falls below
3.3V, and radio transmissions are no longer possib
le.
If system power is restored before the communicator
shuts down, a power restore message is sent within
1-3
hours after power is restored, and the battery is r
echarged using the communicator’s built-in battery
charger.
If system power is restored after the communicator
has shut down, a power-on reset condition exists, t
he
communicator initializes itself and the battery wil
l recharge.

Install the battery as follows:

•
Do not plug the battery in until
after
the communicator has been powered-up.
•

Do not bend up the battery tabs.
•
Battery replacement by professional installer only
.


1. First-time installation: The battery clip is pre
-
installed at the factory. To open the clip, push in

the side of the battery clip to release it and swin
g it
open. See diagram.
2. Place the battery inside the case.
3. Close the clip until the tab snaps into the clip
lock
latch.
4. After power up, connect the battery to the
communicator's battery terminals. Observe polarity.


Removing the factory installed clip



To remove the battery clip
, apply slight pressure to the clip where shown to
release the tab, then open the clip.


Section 3: Programming the Communicator


15
Installing Optional Plug-in Modules
LTE Communication Module
If enhanced cell radio performance is required (ex.
higher bandwidth, greater data rate), install the
optional PROLTE Series Communication plug-in module
. Models include PROLTE-V (Verizon network)
and PROLTE-A (AT&T network). Refer to the instructi
ons included with the PROLTE Series module for
additional information.
1. Power down the communicator and disconnect the b
attery.
2. Install the PROLTE module by mating the module's
connector to the edge connector on the lower left
side of the communicator's PCB. Make sure the modul
e is fully seated in the connector.
3. Affix the FCC/IC label provided with the PROLTE
to the outside of the communicator’s back case.
4. After installation, power up the communicator th
en reconnect the battery.

PROLTE Series Communication Module Installation
5. Programming of the PROLTE Series module is done
through the AlarmNet 360™ Programming Tool.
On a laptop, PC or Smart Device, go to www.alarmnet
360.com.
6. When programming is complete, perform a Communic
ations Test (press and release the Test
button).

NOTES for PROLTE MODULE INSTALLATION
•
Initial communicator power up sequence can take up
to 15 minutes for network setup.
•
After initial network setup, subsequent resets or
power ups can take up to 90 seconds.
•
Installing the PROLTE module auto-disconnects the
built-in LTE CAT-M1 cellular device.
•
No additional programming of the PROLTE module is
necessary (no need to use AID number). The
module automatically marries with the LTEM-P device
on power up and connectivity to AlarmNet.
•
When programming the AlarmNet account, use the LTE
M-P communicator's MAC and CRC.



LTEM-P-014-V0
OPTIONAL
CELL RADIO
(CAT-1)
PLUG-IN
MODULE LTEM-P Installation and Setup Guide

16
Wi-Fi / Z-Wave Module
(PROWIFIZW not evaluated by UL)

If a Wi-Fi
®
connection to the router is desired rather than an
Ethernet cable connection, install the
PROWIFIZW module. This module also provides the abi
lity to control Z-Wave devices.
NOTE
: The PROWIFIZW requires a router and internet serv
ice for Wi-Fi connection.
Refer to the instructions included with the PROWIFI
ZW module for additional information.

The communicator can use only one Internet connecti
on method: Ethernet or Wi-Fi,
not both.
1. Power down the communicator and disconnect the b
attery.
2. Remove and discard the foam located near the fin
gerstock clip and check that the clip is in its pro
per
position as shown below. It should be positioned ov
er the PCB ground plane and away from the
upper left PCB edge connector.
3. Install the PROWIFIZW module by mating the modul
e's connector to edge connector on the upper left
side of the communicator's PCB. Make sure the modul
e is fully seated in the connector. Slip the
module board under the clip tab to lock it in place
as shown below.

3. Affix the FCC/IC label provided with the PROWIFI
ZW to the outside of the communicator’s back case.
4. After installation, power up the communicator th
en reconnect the battery.

Wi-Fi/Z-Wave Module Installation

3. Programming of the PROWIFIZW module, as well as
the inclusion/exclusion of Z-Wave devices, is
done through the AlarmNet 360™ Programming Tool. On
a laptop, PC or Smart Device, go to
www.alarmnet360.com.

NOTE
: When programming the communicator, make sure to p
rogram the communication path to Wi-
Fi & Cell.
4. When programming is complete, perform a Communic
ations Test (press and release the Test
button).

Section 3: Programming the Communicator


17
Wi-Fi
®
Setup
To set up a Wi-Fi connection to the router, you wil
l need the AlarmNet 360 Mobile App installed on a
smartphone or tablet. The app is available for down
load from the App Store or Google Play.
You will also need the following information:
•
Communicator's MAC ID and CRC (both found on a lab
el on the communicator).

MAC ID:
CRC:

•
SSID and password for the router to which the comm
unicator will be connected.

SSID:
Password:


With the Wi-Fi module installed and the communicato
r powered up and battery connected, do the
following.
1. Connect your smart device to the same Wi-Fi netw
ork the communicator will use.
2. Turn on Bluetooth on your smart device.

Make sure the Bluetooth is not connected to anothe
r device.
3. Open the AlarmNet 360 Mobile App and log in.
3. Click the upper left menu icon (3 bars) and sele
ct
Connect a Device to the Internet
to display the
Connect Device
page.
4. Review the steps shown on the
Connect Device
page. In summary, the steps as applied to this
communicator are as follows:

Step 1: Power the communicator and activate Blueto
oth.

Step 2: Pair your mobile device with the communica
tor via Bluetooth.

Step 3: Configure the Internet connection (choose
the Wi-Fi router to which the communicator will be
connected).

Step 4: The communicator searches AlarmNet 360 for
an account.
5. When ready, activate Bluetooth Pairing mode on t
he communicator.

To activate Bluetooth Pairing mode, press and hold
the communicator's Test switch for at least 3
seconds. The
REG
(green),
FAULT
(red), and
WIFI
(green) LEDs will blink in unison indicating the
unit is in Pairing mode.

NOTE
: Pairing mode times out after 10 minutes of no scr
een activity.
6. Click
Get Started
. At the Pair Device screen, wait for the Available
Devices to display the
communicator's name (ex. LTEM-PAxxxx, where xxxx ar
e the last four digits of the MAC ID).
Select
Pair
. Click
Pair
at the
Bluetooth Pairing Request
prompt.
7. Enter the communicator's CRC number at the
Enter CRC Number to verify device
prompt.

A message confirms the Bluetooth connection.
8. At the
Select Wi-Fi Network
prompt, select the desired Wi-Fi router (identifie
d by its SSID).
9. Select
Manual Entry
and at the
Enter Wi-Fi Password
prompt, enter the router's password then
click
Submit
. A message confirms successful connection.

Alternatively, if the user does not want to share
the Wi-Fi password, select
Request Entry via Email
instead of
Manual Entry
. Enter the user's email address at the prompt. An
email will be sent to the
user with a link to a secure website where they can
then privately provide their Wi-Fi password.
10. The communicator then searches for its respecti
ve AlarmNet 360 account. If the account is found, t
he
"Device connected to account" message appears.

From there, you can check the communication paths
or go to the AlarmNet 360
Account Overview

page.
11. Exit the AlarmNet 360 app when done.


LTEM-P Installation and Setup Guide

18
Dialer Capture Module
(not evaluated by UL)

An optional Dialer Capture module (PRODCM) can be u
sed for control panels that send Contact ID alarm
signals via the control panel's dialer but do not c
onnect via ECP or bus terminals. The Dialer Capture

module replaces the phone line and simulates the ph
one service to the control panel. The alarms are
then sent to AlarmNet for routing to the central mo
nitoring station.
1. Power down the communicator and disconnect the b
attery.
2. Install the Dialer Capture module by mating the
module's connector to the edge connector on the
upper right side of the communicator's PCB. Make su
re the module is fully seated in the connector.
Slip the module board under the snap tab to lock it
in place as shown below.
3. Connect the control panel's Telco Ring (R) and T
ip (T) terminals individually to the terminals on t
he
Dialer Capture module (module terminals have no Rin
g/Tip polarity). See diagram below.
4. If using the communicator's Fault Trigger Output
(see
Wiring the Fault Trigger Output
section), make
sure a common ground connection is made between the
communicator's GND (terminal 3) and the
control panel's Aux NEG (–) or any common zone grou
nd.
5. After installation, power up the communicator th
en reconnect the battery.


Dialer Capture Module Connections



Do not connect the outside phone line to either the
Dialer Capture module or the control
panel. There should be no connection to the outside
phone line when using the Dialer
Capture module.
For replacement installations, make sure to disconn
ect the outside phone line when using
the Dialer Capture module with the communicator.

Control Panel Programming Notes for Dialer Capture
After the Dialer Capture module has been installed,
make sure the control panel is programmed for the
following:
•
Dialer operation is set for DTMF Tone Dialing for
each phone number (pulse dialing is not supported
and must be disabled in the control panel).
•
PABX field is disabled (the Dialer Capture module
does not communicate through a PABX).
•
Phone numbers and account numbers are programmed (
to ensure the maximum number of messages
can be transmitted to the central station before a
communication failure occurs, ensure the control
panel is programmed with a primary and secondary ce
ntral station number).
•
Report format is set to Contact ID for each phone
number.
•
The maximum number of retry attempts is programmed
.
•
Desired zone and partition reports are enabled.


Section 3: Programming the Communicator


19
Additional Notes When Using the Dialer Capture Modu
le
•
The Dialer Capture module supports only one-way co
mmunications (from the control panel to the
central station). For those control panels that sup
port two-way voice communications, speakerphone,
paging, follow-me, etc., these features will no lon
ger be available. The control panel must be
programmed for one-way communications only.
•
Since Dialer Capture module supports only one-way
communications (from the control panel to the
central station), the Resideo Compass Downloader ca
nnot be used.
•
In the event the communicator loses power, the mod
ule would not be able to generate a fault trigger t
o
the control panel and set an alarm. In this case, a
fter the panel has exhausted its redial attempts, a

communication failure is displayed by the panel (yo
u may have to scroll through the messages).
•
The Dialer Capture module cannot sense a fault on
the Tip/Ring side. However, during an alarm, if the

module cannot forward the alarm, it will trigger a
fault and disable the phone line. The phone line wi
ll be
re-enabled after communication has been re-establis
hed.
•
If the Dialer Capture module senses a fault, it wi
ll send a Trigger signal to the control panel zone
(if
wired to a zone). At this point the module will als
o drop the phone line voltage and will not provide
a dial
tone to the control panel. During this time, the co
ntrol panel will make retry attempts (8 for residen
tial,
and more for commercial) to dial out and send a rep
ort. Until the control panel has completed the seri
es
of retry attempts it will not be able to detect a T
elco fault. To minimize the wait time, for control
panels
that allow setting the Telco Fault detection time,
please set it to the minimum detection time.
•
For control panels that may generate erroneous Tel
co fault conditions based on grounding, turn off
"Telco Fault" monitoring at the control panel.
•

If the dialer capture module receives a communicati
on path failure from the communicator, the module
will drop the voltage and thereby disable the phone
line. If Telco Fault is enabled in the panel, the

keypad on the system will display the fault. When t
he dialer capture module receives a fault clear
condition, the module will re-enable the phone line
. The panel is notified of all other faults if the
fault
output of the communicator is wired to a zone on th
e panel.


LTEM-P Installation and Setup Guide

20
External Antenna
If adequate signal strength cannot be achieved with
the internal antenna, an external antenna can be
used. An Antenna Kit with an antenna, antenna cable
, clamp, and/or bracket will be required. Instructi
ons
for mounting the antenna are provided with the kit.
In addition, a separate antenna adapter cable is
needed (model ADPT-LTEMP).
The following Antenna Kits are compatible:

•
CELL-ANTHB

•
PROLTE-ANT

•
CELLANT3DBPK

Also Needed:

•
Adapter Cable: ADPT-LTEMP

The Antenna Kits include an adapter cable that is
not suitable
for use with the LTEM-P and should be
ignored. Instead, the antenna adapter cable
ADPT-LTEMP must be used (available separately).
This cable has an MHF connector on one end and
an SMA connector on the other end and is designed
specifically for use with the LTEM-P communicator.

To connect an external antenna to the communicator,
do the following.
NOTE
: Antenna can be installed with the communicator po
wered up.
1. Remove the antenna port knockout on the top of t
he communicator case.
2. From inside the case, install the short adapter
cable's SMA connector in the antenna port knockout
and secure with the nut provided. See diagram detai
l A.
3. Route the adapter cable as shown, then snap the
adapter cable's MHF connector onto the
communicator's main board external antenna connecto
r. See diagram below.
4. Install the external antenna according to its in
structions, using the brackets and hardware provide
d
with the External Antenna kit.
5. Connect the Antenna Kit's antenna cable to the a
dapter cable's SMA connector previously mounted to
the communicator back case.
6. Set the INT/EXT Antenna Select Switch to the EXT
(External) position. See diagram Detail B.
7. When complete, perform a communication test (pre
ss and release the Test switch).




External Antenna Installation

IMPORTANT NOTE ABOUT EXTERNAL ANTENNAS
If an external cellular radio antenna is used, the
antenna may be installed or replaced ONLY by a
professional installer.



Section 3: Programming the Communicator


21


Programming the Communicator

General Information
The communicator delivers alarms via the Internet t
o an AlarmNet central station or via the network, u
sing
cell technology when the Internet is not available.

NOTE
: The communicator requires an AlarmNet 360 account
. For new installations, please obtain the
account information from the central station prior
to programming this communicator. For
replacement installations, the AlarmNet 360 account
is created automatically when the
communicator is registered.

The communicator is programmed using the AlarmNet 3
60 website or the AlarmNet 360 Mobile App.

After any programming changes are made to non-VISTA
control panels, the communicator
must be reset/rebooted (press and hold the Test swi
tch for 10 seconds).

Using AlarmNet 360
To program the communicator via the website (if you
are already signed up for this service), go to:
www.alarmnet360.com
, or use the AlarmNet 360 Mobile App. Log in and fo
llow the on-screen prompts.
Please have the following information available whe
n programming the communicator:
•
Primary City ID (two-digit number), obtained from
your monitoring station.
•
Primary Central Station ID (two-digit number), obt
ained from your monitoring station.
•
Primary Subscriber ID (four-digit number), obtaine
d from your monitoring station.
•
Communicator’s MAC ID and MAC CRC number (located
on the box and inside the communicator).
When AlarmNet 360 programming is complete, use the
Send Data to Device
command to send the
programming information to the communicator. After
the data has been sent, the
communicator

must be
registered
. See the
Registration
section.

Programming Options
The following is a list of programming options pert
inent to this communicator and programmed in the
AlarmNet 360 SETTINGS menu.

OVERVIEW FIELDS

(Overview fields are programmed when a new account
is created in AlarmNet 360)

Communicator MAC
xxxxxxxxxxxx
The MAC ID is found on a label on the communicator
and on its carton.
Alarm Reporting Number
xx xx xxxx
Account information is provided by the central stat
ion administrator. This field displays
account number, consisting of the City ID, Central
Station ID, and Subscriber ID
numbers.
City ID = 01-99; Central Station ID = 01-FE (HEX);
Subscriber ID = 0001-9999
Device Type
•
LTEM-PA
•
LTEM-PV
Device Type displays the model number for the commu
nicator being programmed.
Panel Type
•
VISTA
•
VISTA-20P
•
Interlogix
•
DSC
•
DCM
Panel Type indicates the type of control panel to w
hich the communicator is
connected.
Select VISTA-20P if the communicator is connected t
o a VISTA-20P.
Select VISTA if the communicator is connected to ot
her VISTA series control panels.
Select Interlogix or DSC accordingly if the communi
cator is connected to one of those
panels.
Select DCM for other control panels connected via t
he Dialer Capture module.


LTEM-P Installation and Setup Guide

22
Supervision
•
Daily

Supervision time is factory-set to "Daily" (24 hour
s) and cannot be changed.
The AlarmNet network must hear at least one supervi
sory message from the
communicator during this supervision period; otherw
ise, AlarmNet notifies the central
station that a communication failure has occurred.


PATH DETAILS OPTIONS

Communication Path
•
Ethernet Only
•
Cellular Only
•
Ethernet and Cellular
•
Wi-Fi Only
•
Wi-Fi and Cellular

Select the desired communication path.
If Wi-Fi
®
is desired, the PROWIFIZW module must be installed
. Refer to the Wi-Fi/Z-
Wave Module section located in Section 2 earlier in
this manual.
LRR ECP Device Address

•
1-30

Applicable only if Panel Type is VISTA or VISTA-20P
.
The LTEM-P communicates with a VISTA control panel
using the ECP bus.
Enter the appropriate ECP device address.
For VISTA-10P, VISTA-15P, and VISTA-20P series cont
rol panels, use address 3.
For other control panels, see their Installation an
d Setup Guide.
NOTES
:
1. When programming the control panel, enable the c
ommunicator (or LRR) output.
2. This Device Address must be unique from the "Rem
ote Control Keypad Address"
and the “Interactive Event (Multi-Mode) Device Addr
ess.”
Old Alarm Time
•
10 Minutes
•
4 Hours
•
15 Minutes
•
8 Hours
•
30 Minutes
•
12 Hours

•
1 Hour
•
24 Hours

•
2 Hours
Sets how long an undeliverable alarm is retried for
delivery to the central station. If the
message is not validated, it is retried until the o
ld alarm time is reached or the
message is validated.
Select the desired time period.

IP Fault Time
•
00-99

Applicable only if comm. path includes Ethernet or
Wi-Fi.
In the event there is a loss of contact with the ne
twork over the Ethernet or Wi-Fi
connection, enter the time delay (in minutes) befor
e the communicator notifies the
central station. IP failure will always be sent to
the central station as Primary
Communication Path Failure.
Use DHCP
•
Select
•
Unselect

Applicable only if communication path includes Ethe
rnet.
If selected, dynamically allocates the IP addresses
for Ethernet (recommended).
If unselected, uses fixed IP addresses programmed i
n the next 4 fields.
NOTE:
Wi-fi is always set for DHCP.

NIC IP Address
xxx.xxx.xxx.xxx

Applicable only if communication path includes Ethe
rnet.
Enter the 12-digit, 4-part address for this device.

Subnet Mask
xxx.xxx.xxx.xxx

Applicable only if communication path includes Ethe
rnet.
Enter the 12-digit, 4-part address for the 32-bit a
ddress mask used to indicate the
portion (bits) of the IP address that is being used
for the subnet address.
Gateway IP Address
xxx.xxx.xxx.xxx

Applicable only if communication path includes Ethe
rnet.
Enter the 12-digit, 4-part address assigned to the
Gateway.
DNS Serv IP Addr
xxx.xxx.xxx.xxx

Applicable only if communication path includes Ethe
rnet.
Enter the 12-digit, 4-part IP address assigned to t
he DNS (Domain Name System)
server.
Cellular Fault Time
•
00-99

In the event the communicator detects a communicati
on path failure, enter the time
delay (in minutes) before the communicator notifies
the central station. A cell failure will
always be sent to the central station as Secondary
Communication Path Failure.

Section 3: Programming the Communicator


23
Fault Relay Normally On
(Fail-Safe Mode)
•
Select
•
Unselect

The Fault Relay Normally On option enables fail-saf
e mode, which causes the fault
trigger open collector output to be normally energi
zed to ground and de-energizes
(open circuit) upon a communicator fault condition
(if respective alarm reports are
enabled). For conditions that trip the fault trigge
r refer to
Supervision Features
in
Section 1.
Select this option if Fail-Safe mode is desired.
If unselected, the fault trigger output is normally
de-energized and energizes when a
listed communicator fault condition occurs. Note th
at if unselected, the control panel
will not be alerted if the radio loses complete pow
er (no AC and no battery) or if the
wiring from the radio to the control is cut.
See
Wiring the Fault Trigger
in Section 2 for information on connecting the tri
gger
output to a control panel.
Notify Panel Of
•
Neither
•
IP Only
•
Cell Only
•
Both IP and Cellular
This option appears only if comm. path includes Eth
ernet & Cell or Wi-Fi & Cell.
If "Both IP (Wi-Fi or Ethernet)

and Cellular" is selected, the device will only not
ify the
control panel if both communication paths fail but
will always send notification of either
failure to the central station.
NOTE
: The fault trigger output (if Fault Relay Normally
On is selected) is triggered only
if "Both IP and Cellular" is selected (If the "Cell
ular Fault Time" and "IP Fault Time"
options are set to zero, faults will not be reporte
d).
Select the desired option.
Tamper Report
•
Select
•
Unselect

If selected, sends a tamper report when the communi
cator detects a tamper condition.
A tamper restore is automatically sent when the tam
per condition clears.
Primary Power Loss
Reporting
•
Select
•
Unselect

If selected, sends a primary power loss report to t
he central station within 1-3 hours
after its detection. A restore report is sent with
in 1-3 hours after power is restored.
Low Battery Report
•
Select
•
Unselect

If selected, sends a low-battery report when a low
battery condition exists. A low
battery restore is automatically sent when the low
battery condition clears.

REMOTE SERVICES

Remote Access
•
Select
•
Unselect

Select to allow the end user to access their system
via Resideo's Total Connect.
Availability of this service is controlled by the d
ealer.
In order to use Remote Access, an account must be c
reated in AlarmNet 360.
Remote Control (AUI)
Keypad Addresses
•
01-30

Must be programmed if using the Remote Access featu
re
Enter the keypad address intended to be used for re
mote control.
NOTES:
1. This address must also be programmed as an alpha
keypad in the control panel or
an AUI (advanced user interface) type device, if a
full enhanced graphic interface to
the system is desired and the control panel support
s it. DO NOT connect an actual
keypad (or any other device) assigned to this addre
ss.
2. This address must be unique from the programmed
"Device Address."
Keypad Type
•
Keypad Only
•
Full Control

Keypad Only is not applicable for TC2 Total Connect
usage.
Full Control provides a virtual Total Connect keypa
d for controlling panel functions and
supports User and Panel syncing functions. Used wit
h most Resideo VISTA series
control panels.


LTEM-P Installation and Setup Guide

24
ADDITIONAL SETTINGS

Email Notification (Multi
Mode Communications
•
None
•
Total Connect 2.0
(Enhanced Rpts)

Select “Total Connect 2.0 (Enhanced Rpts)” if you w
ant system events sent by email
to the user. Enhanced Reports enables reporting to
Total Connect 2.0 web services.
NOTES
:
•
To use “Enhanced Reports” ensure the control panel
is Total Connect 2.0
Ready.

•
••
•

In order to select email notification (Multi Mode),
an account must be
created in AlarmNet 360 and “Remote Access” must be
selected.

Multi-Mode (email notification) is intended as a co
nvenience for the
user and does not replace Central Station reporting
of critical events
(alarms, troubles, etc.).


Interactive Event Device
Address
•
01-30

The Interactive Event Device address must match the
address of the RIS Address
programmed in the panel. For VISTA-15P and VISTA-20
P, the address must be 25.
This address is programmable in other VISTA control
panels.
This device address must be unique from the communi
cator device address and the
Keypad Address used for Remote Access.
It is recommended to assign device address 25.

FIXED SETTINGS
(the following options are factory set and not prog
rammable)

Cell Rollover
•
ON

Cell Rollover is factory-set to ON and cannot be ch
anged.
All messages (including AlarmNet network supervisor
y messages) are sent over the
cell network in the event of an Internet failure.
Power Save
•
ON

The Power Save feature is factory-set to ON and can
not be changed.
This feature allows the LTEM-P to meet the 24-hour
UL battery backup requirement.
IP Connection
•
Auto Detect

IP Connection is factory-set to Auto-Detect and can
not be changed.
In Auto Detect mode, the device will always try to
use IP* to communicate but it will not
generate a Primary Comm Path Failure unless it prev
iously detected the presence of
IP. As soon as the presence of IP is detected, a P
rimary Comm Path Restore
message is generated and the value of IP Connectivi
ty programming parameter is
changed from “Auto Detect” to “Detected”.
From this point on, the software expects connectivi
ty. The auto detect logic will
resume only when the parameter is changed back to “
Auto Detect”.
*
Ethernet or Wi-Fi, depending on option selected in
Comm Path choice.

ECP Status Codes
When the communicator is configured for ECP usage,
it sends status messages to the control panel for
battery, power, tamper, and network connectivity fa
ilures. Some of the control panels (e.g., VISTA-10
P,
VISTA-15P and VISTA-20P Series) display these on th
e keypad as “LngRng Radio” followed by a 4-digit
code (listed in the table below). In addition, the
Contact ID codes (listed in Appendix B) for these
conditions are sent to the central station by the c
ommunicator.

Common ECP Keypad Display Status Codes
STATUS CODE

DESCRIPTION

0000
Control panel lost communication with communic
ator.
0880
Communicator tamper detected (cover removed).
4005
Communicator has lost contact with AlarmNet.
000F
Communicator is not registered; account not ac
tivated.
0019
Communicator shutdown.
0400
Communicator power on / reset AND the control
panel lost communications with communicator.
0C80
Communicator power on / reset AND tamper detec
ted.
0C8F
Communicator power on / reset AND tamper detected A
ND not registered.
08E0
Communicator tamper detected and communicator
battery low.
3000
Primary power loss (will only be displayed in
conjunction with another event).
8000
Battery charger failure (will only be displaye
d in conjunction with another event).
0060
Low battery (will only be displayed in conjunc
tion with another event).
25

.


Registration

Registering the Communicator
Once you have programmed the communicator, it must
be registered. Registering the communicator
activates the account with AlarmNet and enables the
security system's control panel to send reports.

You can register by using one of the following meth
ods:
•
AlarmNet 360 website
•
Communicator's Test switch
Before the communicator is registered, the REG (gre
en) LED will be ON.

LED
DESCRIPTION

REG
(green)

ON
Module is NOT registered with AlarmNet.

When the registration successfully completes, the R
EG (green) LED turns OFF and the communicator
enters normal operating mode.
LED
DESCRIPTION

REG
(green)

OFF
Module is registered with AlarmNet.

If registration is not validated by AlarmNet within
90 seconds, the communicator times out, and the RE
G
(green) LED will be ON.
Register using the AlarmNet 360 Website
To register the communicator via the website, go to
: www.alarmnet360.com.
Please have the following information available:
•
Primary City ID (two-digit number).
•
Primary Central Station ID (two-digit hexadecimal
number).
•
Primary Subscriber ID (four-digit number).
•
MAC ID and MAC CRC number (located on the box and
inside the communicator).
1. Log in and choose “Programming” page.
2. Search for the account using the Account Informa
tion or MAC ID.
3. Under the “Actions” column, use the pulldown men
u and select “Register” the account.
4. After successful registration, the REG (green) L
ED turns off.
After the communicator is registered, you may log o
ut of the AlarmNet 360 website.

LTEM-P Installation and Setup Guide

26
Register using the Test Switch
Initiate the registration sequence by clicking the
Test Switch three times.
When registration has been completed successfully,
the communicator enters normal operating mode
and the REG (green) LED turns off.
If repeated registration attempts time out, check y
our Internet connection and RSSI level, and verify
the
communicator account information has been entered c
orrectly.


Triple-Click the Test Switch to Register the Commun
icator




Appendices

27
Appendices
Appendix A: Summary of LED Operation
LTEM-P Initial Power Up
: Upon initial power up, the communicator LEDs blin
k in repeated sequence from top to bottom
indicating network initialization.
Green (REG)



Yellow (STATUS)



Red (FAULT)



Green (CELL)



Green (WIFI)

LED INDICATIONS
LED

DESCRIPTION







Status LEDs Cover Removed




*
Power On Indication
: If AC is present, Status
(yellow) LED blinks periodically.

Power Adapter Off (Battery Power Only)
: LEDs 2,
4, & 5 - STATUS (yellow), CELL (green), WI-FI
(green) Fast Blink in Unison every 25 – 45 seconds.






REG
(green)
ON
Module is NOT registered with AlarmNet
OFF
Module is registered with AlarmNet
FAST BLINK Download session with Compass in progres
s


STATUS
(yellow)
PERIODIC
BLINK
Normal (indicates Power On*)
FAST BLINK Cannot deliver alarms
SLOW BLINK

Idle power abnormal


FAULT
(red)
ON
No contact with the network
OFF
Normal
FAST BLINK No network contact AND loss of communica
tion
with the panel
SLOW BLINK

Loss of communication with the panel (ECP
fault)


CELL
(green)
ON
Minimum required signal quality is present
OFF
Cell not enabled
FAST BLINK Signal quality is poor


WI-FI /
ETHERNET
(green)
Wi-Fi CONNECTION (if used)
ON
Communicator connected to Internet via Wi-Fi
OFF
Wi-Fi not enabled
FAST BLINK

Wi-Fi enabled, no connection to Internet
ETHERNET CONNECTION (if used)
ON
Communicator connected to Internet by Ethernet

OFF
Ethernet not enabled
FAST BLINK

Ethernet enabled, no connection to Internet

TOP THREE
- REG
- STATUS
-

FAULT


FAST BLINK
IN UNISON
Firmware over-the-air (OTA) download in
progress

TOP FOUR
- REG
- STATUS
- FAULT
-

CELL


FAST BLINK
IN UNISON
Cell module firmware OTA update in progress

ALL FIVE LEDs

- REG
- STATUS
- FAULT
- CELL
- WI-FI /
ETHERNET

FAST BLINK
IN UNISON
SIM card not present or puk locked
FAST BLINK
IN SEQUENCE

Power-up sequence

LEDs 1, 3, & 5
- REG
- FAULT
-

WIFI


FAST BLINK
IN UNISON
Unit is in Pairing mode (connecting to smart
device via Bluetooth)


Appendices

28
Appendix B:

Central Station Contact ID Messages
Alarm Condition
Alarm Code
Restore Code
Power On / Reset
E339 C08xx*

Tamper
(Compromise Indication)

E341 C08xx*
R341 C08xx*
Power Loss
E337 C08xx*
R337 C08xx*
Low Battery
E338 C08xx*
R338 C08xx*
Battery Charger Failure
E314 C08xx*
R314 C08xx*
ECP Supervision
(Compromise Indication)

E355 C0000
R355 C0000
Primary Comm Path Supervision
E350 C0951
R350 C0951

Secondary Comm Path Supervision
E350 C0952
R350 C09
52
Application Code Update
E903 C08xx
R903 C08xx
(success)
Application Code Update Failure
E904 C08xx

Cellular Module Firmware Update
E365 C08xx
R365 C08xx
(success)
Cellular Module Firmware Update Failure
E366 C08xx

Periodic Cell Comm Test Failure
E358 C0803

Test
5555 5555 9


Specific to RESIDENTIAL / COMMERCIAL Control Panels
(Such as the VISTA-
10P, 15P, and 20P series.)
Communicator Trouble (low battery, ECP
bus, network)
(Possible Compromise Indication)

E353 C08xx*
◊

R353 C08xx* ‡
Radio Fault
E353 0 1xx* ‡
R353 0 1xx* ‡

Specific to COMMERCIAL Control Panels (Such as the
VISTA-128/250 series.)

Communicator Trouble (low battery, ECP
bus, network)
(Possible Compromise Indication)

E333 C08xx* ‡
R333 C08xx* ‡
Radio Loss of Signal
(Possible Compromise Indication)

E357 0 8xx* †
R357 0 8xx* ‡ or
R380 0 8xx* ‡
Radio Fault (low battery, tamper, ECP
Bus)
E333 0 8xx* ‡
R333 0 8xx* ‡

AlarmNet Messages

Communication failure.
(Possible Compromise Indication)

E359 0 C950
R 359 0 C950
Authorized New Registration
E360 00 000

Authorized Radio Substitution
E361 00 000

Unauthorized Radio Substitution Attempt
E362 00 000


* xx = Communicator Device Address
† = Message is sent by dialer only.
‡ = Message is sent by dialer and radio.
◊
= Message is sent by dialer only, or dialer and ra
dio,
depending on failure.

Appendices

29
Appendix C: Glossary
4G LTE
Refers to the fourth generation of cellular wireles
s standards. It is a successor to 3G
and 2G families of standards. 4G provides up to 10
times the data transfer speeds of
3G.
DACT
Digital Automated Communications Terminal
DHCP
Dynamic Host Configuration Protocol, which provides
a mechanism for allocating IP
addresses dynamically so that addresses can be reus
ed when hosts no longer need
them.
DNS
Domain Name System, which is a distributed hierarch
ical naming system used to
resolve domain names (e.g., www.yahoo.com) into num
erical IP addresses (e.g.,
204.17.25.1.).
DSL
Digital Subscriber Line.
ECP
Enhanced Console Protocol, which is a proprietary b
us used in Resideo control panels
to communicate with keypads and peripheral devices.
It uses four wires: power,
ground, data in, data out.
Gateway IP
Address
A gateway (sometimes called a router) is a computer
and/or software used to connect
two or more networks (including incompatible networ
ks) and translates information from
one network to the other. The Gateway IP address i
s the IP address for the gateway.
IMEI
International Mobile Equipment Identity number
.
IP
Internet Protocol.
IP Address
A unique number consisting of four parts separated
by periods (for example:
204.17.29.11). An IP Address can be fixed or "stat
ic", or "dynamic," where the IP
Address is assigned via DHCP at every startup.
ISDN
Integrated Services Digital Network.
ISP
Internet Service Provider.
LAN
Local Area Network.
LRR
Long Range Radio, an older term now referred to as
communicator. A broader term
communications module or communications device may
also be used.
MAC ID
Media Access Code, this is a unique address assigne
d to every network
communications device. For the communicator it is
located on the box and inside the
communicator.
Subnet Mask
A Subnet is a portion of a network that shares a ne
twork address with other portions of
the network, and is distinguished by a subnet numbe
r. The Subnet Mask is a 32-bit
address mask used in IP to indicate the bits of an
IP address that are being used for the
subnet address.
TCP/IP
Transmission Control Protocol / Internet pro
tocol.




Appendices

30
Regulatory Notes

REFER TO THE INSTALLATION AND SETUP GUIDE FOR THE C
ONTROL WITH WHICH THIS DEVICE IS USED FOR LIMITATIO
NS
OF THE ENTIRE SYSTEM.


FEDERAL COMMUNICATIONS COMMISSION & ISED STATEMENTS

The user shall not make any changes or modification
s to the equipment unless authorized by the Install
ation Instructions or User's Manual.
Unauthorized changes or modifications could void th
e user's authority to operate the equipment.

CLASS B DIGITAL DEVICE STATEMENT
This equipment has been tested to FCC requirements
and has been found acceptable for use. The FCC requ
ires the following statement
for your information.
This equipment generates and uses radio frequency e
nergy and if not installed and used properly, that
is, in strict accordance with the
manufacturer's instructions, may cause interference
to radio and television reception. It has been typ
e tested and found to comply with the
limits for a Class B computing device in accordance
with the specifications in Part 15 of FCC Rules, w
hich are designed to provide
reasonable protection against such interference in
a residential installation. However, there is no gu
arantee that interference will not occur
in a particular installation. If this equipment doe
s cause interference to radio or television recepti
on, which can be determined by turning
the equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:
• If using an indoor antenna, replace it with a qua
lity outdoor antenna.
• Reorient the receiving antenna until interference
is reduced or eliminated.
• Move the radio or television receiver away from t
he receiver/control panel.
• Move the antenna leads away from any wire runs to
the receiver/control panel.
• Plug the receiver/control panel into a different
outlet so that it and the radio or television recei
ver are on different branch circuits.
• Consult the dealer or an experienced radio/TV tec
hnician for help.
ISED CLASS B STATEMENT
This Class B digital apparatus complies with Canadi
an ICES-003.
Cet appareil numérique de la classe B est conforme
à la norme NMB-003 du Canada.

FCC / ISED STATEMENT
This device complies with Part 15 of the FCC Rules,
and ISED’s license-exempt RSSs. Operation is subje
ct to the following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference receiv
ed, including interference that may
cause undesired operation.

Cet appareil est conforme à la partie 15 des règles
de la FCC et exempt de licence RSS d’ISED. Son fon
ctionnement est soumis aux
conditions suivantes: (1) Cet appareil ne doit pas
causer d’interférences nuisibles. (2) Cet appareil
doit accepter toute interférence reçue y
compris les interférences causant une réception ind
ésirable.

Responsible Party / Issuer of Supplier’s Declaratio
n of Conformity: Ademco Inc., a subsidiary of Resid
eo Technologies, Inc., 2 Corporate
Center Drive., Melville, NY 11747, Ph: 516-577-2000

Partie responsable / Émetteur de la déclaration de
conformité du fournisseur :

Ademco Inc., une filiale de Resideo Technologies, I
nc., 2
Corporate Center Drive., Melville, NY 11747, Tél. 5
16

577-2000


RF Exposure
Warning
– The antenna(s) used for this device must be insta
lled to provide a separation distance of at least 7
.8 inches (20 cm) from all
persons and must not be co-located or operating in
conjunction with any other antenna or transmitter e
xcept in accordance with FCC and
ISED multi-transmitter product procedures.
Mise en Garde
Exposition aux Fréquences Radio :
La/les antenne(s) utilisée(s) pour cet émetteur doi
t/doivent être installée(s) à une distance de
séparation d'au moins 20 cm (7,8 pouces) de toute p
ersonne et ne pas être située(s) ni fonctionner par
allèlement à tout autre
transmetteur ou antenne, excepté en conformité avec
les procédures de produit multi transmetteur FCC e
t ISED.


IMPORTANT NOTE ABOUT EXTERNAL ANTENNAS
If an external cellular radio antenna is used, the
antenna may be installed or replaced ONLY by a prof
essional installer.

TO THE INSTALLER
LTEM-PV
: The external antenna gain shall not exceed 6.94 d
Bi for 700 MHz, 6.00 dBi for 1700 MHz, and 9.01 dBi
for 1900 MHz. Under
no conditions may an antenna gain be used that woul
d exceed the ERP and EIRP power limits as specified
as specified in FCC Parts
22H, 24E and 27.
LTEM-PA:
The external antenna gain shall not exceed 6.63 dB
i for 700 MHz and 850MHz, 6.00 dBi for 1700 MHz, an
d 8.51 dBi for 1900
MHz. Under no conditions may an antenna gain be use
d that would exceed the ERP and EIRP power limits a
s specified in FCC Parts
22H, 24E and 27.

TO THE INSTALLER
Regular maintenance and inspection (at least annual
ly) by the installer and frequent testing by the us
er are vital to continuous
satisfactory operation of any alarm system.
The installer should assume the responsibility of d
eveloping and offering a regular maintenance progra
m to the user as well as
acquainting the user with the proper operation and
limitations of the alarm system and its component p
arts. Recommendations must be
included for a specific program of frequent testing
(at least weekly) to ensure the system’s proper op
eration at all times.


Summary of Connections




LED STATUS

REG

ON

NOT registered with AlarmNet

(green)

OFF

Module is registered with AlarmNet

FAST BLINK

Download session with Compass in
progress
STATUS

Periodic BLINK

Normal (indicates Power On)
(yellow)

FAST BLINK

Cannot deliver alarms

SLOW BLINK
Idle power abnormal
FAULT

ON

No contact with the network
(red)

OFF

Normal

FAST BLINK

No network AND loss of comm with the
panel

SLOW BLINK

Loss of comm with the panel (ECP
fault)
CELL

ON

Signal quality is acceptable
(green)

OFF

Cell not enabled

FAST BLINK

Signal quality is poor
WIFI /

ETHERNET

ON

Connected to Internet via Wi-Fi or
Ethernet
(green)

OFF

Wi-Fi/Ethernet option not enabled

FAST BLINK

Option enabled, no connection to
Internet
TOP 3

BLINK in UNISON

Firmware OTA download in progress
TOP 4

BLINK in UNISON

Cell firmware OTA update in progress
ALL 5

BLINK in UNISON

SIM card not present or puk locked

BLINK in
SEQUENCE

Power up sequence
1
–

3
-

5

BLINK in UNISON

Unit is in Pairing mode


WEEKLY TESTING IS REQUIRED TO ENSURE PROPER OPERATI
ON OF THIS SYSTEM



Communicator Wiring


NOTE:
All circuits are supervised, and all circuits are
power limited except the battery.

IMEI/MAC ID:
A label showing the IMEI and MAC ID numbers is loca
ted on the PCB shield plate.


Test Switch Functions
Send Test Message ............ Short press & relea
se
Register Communicator ........ Triple-click
Bluetooth Pairing Mode ....... Press & hold 3 secs

Reboot Communicator ......... Press & hold 10 secs







The product should not be disposed of with other ho
usehold waste. Check for the nearest authorized col
lection
centers or authorized recyclers. The correct dispos
al of end-of-life equipment will help prevent poten
tial
negative consequences for the environment and human
health.

Any attempt to reverse-engineer this device by deco
ding proprietary protocols, de-compiling firmware,
or any
similar actions is strictly prohibited.


For Support visit: www.resideo.com
For Warranty information visit: www.resideo.com





































www.resideo.com

Resideo Technologies, Inc
2 Corporate Center Drive, Suite 100
P.O. Box 9040, Melville, NY 11747

© 2020 Resideo Technologies, Inc. All rights reserv
ed.
This product is manufactured by Resideo Technologie
s, Inc. and its affiliates.

R
800
-
26394A
10
/20 Rev A


!