Telguard TG-7 Series - Install Guide - Dated 02/07/2020 Rev. D

COMPANY CONFIDENTIAL

For use by
TELGUARD
®

customers only.

Distribution to other parties strictly prohibited.



Febr
uary
7
, 2020

Telguard TG
-
7
Series

Installation and Operating Guide

for models TG
-
7, TG
-
7A, TG
-
7FS, TG
-
Kit, and TG
-
7UBL
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Telguard

Important Note

The registration form must be completed before leaving for the job site to install the Telguard product.
Use our
dealer
site at
www.telguard.com

to register the unit in real time.

Foreword

Dealers
purchase
Telguard
®

cellular communicators for the quality, features and total value

they represent
.

The Telguard
TG
-
7
models
(
TG
-
7, TG
-
7A, TG
-
7FS, TG
-
KIT, TG
-
UBL
)
are

UL Listed for Household
Burglary

systems, Household
Fire
systems
,
Commercial Burglary and
dependin
g on the model,
Commercial Fire systems.
The Telguard

TG
-
7

models

may
be used in Household Burglary/Fire systems and Retail or Commercial Burglary/Fire system
s

as the
sole,
primary or
secondary communication path.

Technical Support

Technical support for al
l Telguard products is available
:

Monday
-
Saturday
8am
-
8pm ET

Toll Free: 800
-
229
-
2326, option
9

About this Manual

This manual assumes that you have basic security system installation skills such as measuring voltages, stripping wire,
properly
connecting wires together, connecting wires to terminals, and checking phone lines. It also assumes that you
have a familiarity with the proper installation and programming tasks related to various alarm panels.

The material and instructions covered in th
is manual have been carefully checked for accuracy and are presumed to be
reliable. However,
Telguard
assumes no responsibility for inaccuracies and reserves the right to modify and revise this
manual without notice.

It is our goal at
Telguard
to always s
upply accurate and reliable documentation. If a discrepancy is found in this
documentation, please mail or fax a photocopy of the corrected material to:


T
elguard T
echnical Services

3225 Cumberland Blvd

Suite
300

Atlanta, GA USA 30339

Fax: 678
-
945
-
1651



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Telguard

Repair and Warranty

If trouble is experienced with the
Telguard Cellular

Alarm
Communicator

please contact Te
lguard
Tech
nical
Support
for trouble shooting,
repair and (or) warranty information. The
dealer or end
user
should

not attempt any repair to
the Telguard

Cellular Alarm
Communicator
. Repair of this equipment
should
only
be referred to qualified technical personnel.

Telguard
will repair or replace (our option) inoperative units for up to
two
years

from

date of
manufacture. This excludes damage d
ue to lightning or installer error. Unauthorized modifications void
this warranty.


Not responsible for incidental or consequential damages.


Liability
is
limited to price of
unit.


This is the exclusive warranty and no other warranties will be honored, wh
ether expressed or
implied.

An RMA must be assigned before returning product
. You may obtain an RMA via phone at 800
-
229
-
2326
option 1, or via email at
returns.telular@ametek.com
.

Note:
RMA number must
be on the outside of box or product will not be accepted.

Future Testing and Limitations on Use

The
Telguard

TG
-
7 Series
is part of an advanced design alarm

communication system. It does not offer
guaranteed protection against burglary and fire. Any
alarm communicatio
n system is subject to
compromise or failure.

The Telguard

unit
will not work without power.
Electrically powered devices will not work if the power
supply is off for any reason, however briefly.

The cellular radio network, needed to tra
nsmit alarm signals from protected premises to a central
monitoring station, may be inoperable or temporarily out of service. Cellular radio networks are also
subject to compromise by sophisticated methods of attack.

This equipment, like any other electri
cal device
,

is subject to component failure. Although this
equipment is designed to be long lasting, the electrical components could fail at any time.

Due to these limitations, we recommend that if the automatic self
-
test feature is not enabled, other
arr
angements be made with the user to test the system at least once every three months. Moreover,
arrangements should also be made for on
-
site inspection/test by a licensed alarm installer at least once
each year.

Terms and Conditions for Use of
Telguard
Pro
duct

These Terms and Conditions are a legal contract between you and
Telguard

for the title to and use of the
Product. BY RETAINING AND USING THE PRODUCT YOU AGREE TO THE TERMS AND CONDITIONS
INCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND IN
DEMNIFICATION PROVISIONS
BELOW.
IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS, DO NOT USE THE PRODUCT AND
IMMEDIATELY RETURN THE UNUSED PRODUCT FOR A COMPLETE REFUND.

You agree to accept sole
responsibility for any misuse of the Product by you; and, in

addition, any negligent or illegal act or
omission of you or your agents, contractors, servants, employees, or other users of the Product so long as
the Product was obtained from you, in the use and operation of the Product.
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Telguard

INDEMNIFICATION OF
TELGUARD

YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS
TELGUARD
FOR ANY OF THE COST, INCLUDING REASONABLE
ATTORNEYS’ FEES, AND FROM CLAIMS ARISING OUT OF YOU
R
, YOUR CLIENTS’ OR OTHER THIRD PARTIES’ USE OR
OPERATION OF THE PRODUCT: (i) FOR MISUSE OR IN A MA
NNER NOT CONTEMPLATED BY YOU AND
TELGUARD
OR
INCONSISTENT WITH THE PROVISIONS OF THIS MANUAL; (ii) IN AN ILLEGAL MANNER OR AGAINST PUBLIC POLICY; (iii) IN
A MANNER SPECIFICALLY UNAUTHORIZED IN THIS MANUAL; (iv) IN A MANNER HARMFUL OR DANGEROUS TO THIRD
PAR
TIES; (v) FROM CLAIMS BY ANYONE RESPECTING PROBLEMS, ERRORS OR MISTAKES OF THE PRODUCT; OR (vi)
COMBINATION OF THE PRODUCT WITH MATERIAL, MODIFICATION OF THE PRODUCT OR USE OF THE PRODUCT IN AN
ENVIRONMENT NOT PROVIDED, OR PERMITTED, BY
TELGUARD
IN WRITING
. THE PARTIES SHALL GIVE EACH OTHER
PROMPT NOTICE OF ANY SUCH COST OR CLAIMS AND COOPERATE, EACH WITH THE OTHER, TO EFFECTUATE THIS
INDEMNIFICATION, DEFENSE AND HOLD HARMLESS.

WARRANTY

and

LIMITATIONS

TELGUARD
WILL REPAIR OR REPLACE (OUR OPTION) INOPERATI
VE UNITS FOR UP TO
TWO YEARS

FROM DATE OF
MANUFACTURE. EXCLUDES DAMAGE DUE TO LIGHTNING OR INSTALLER ERROR AS WELL AS UNITS THAT INCORPORATE
MATERIAL, OR USED IN A MANNER OR ENVIRONMENT, NOT SPECIFICALLY AUTHORIZED IN THIS MANUAL.
UNAUTHORIZED MODIFICATI
ONS VOID THIS WARRANTY. NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. LIABILITY LIMITED TO PRICE OF UNIT. THIS IS THE EXCLUSIVE WARRANTY, IN LIEU OF ALL OTHER
WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, DELIVERY, INFRIN
GEMENT OR FITNESS
FOR A PARTICULAR PURPOSE AND NO OTHER WARRANTIES WILL BE HONORED, WHETHER EXPRESSED OR IMPLIED.
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Telguard

Table

of Contents


Important Note

i

Foreword

i

Table of Contents

iv

General Description and Operation

1

Features

3

Operating Mode

3

Multiple Alarm Format Support

3

Complete Supervision of Communication Path

3

Link Supervision and Standard Line Security

4

Complete Power Supervision

5

Telguard Automatic Self
-
test Report

5

Telguard Remote Query Capability

6

Programmable Supervisory Trip Output (STC) Relays

6

Post
-
Installation Remote Programming (Commercial Fire Applications and All Applications in Canada)

6

Diagnostic and Status LEDs

7

Optional DC Operation (12VDC)

7

Complete Factory Reset Option

7

UL and ULC Compliance

7

Getting Ready

8

Dealer
Account Establishment

8

Pre
-
Installation Checklist

8

Installation

9

Summary

9

Step 1: Register the
Telguard Unit

9

Step 2: Physically Install the TG
-
7 Series Device in Desired Location

10

Step 3: Determine Antenna Placement for Best Performance

11

Step 4: Verify Panel sends alarms over the Telco Connection for Back
-
up Path

12

Step 5: Program, Activate & Transmit Alarms over Cellular Network

12

Step 6:
Connect Supervisory Trip Outputs

13

Step 7: Connect and Test the Trip Input (optional)

14
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Telguard

Step 8: Connect Tamper Switch (mandatory for Commercial Burglary Installations in Canada)

14

Appendix 1
–

Connection Guide

15

Wiring Diagrams

15

Tamper Switch Installation for UL/ULC Commercial Burglary Applications

19

Jack Assignments

20

Main Terminal Strip Pin Assignments

20

DC Terminal Strip Pin Assignments

20

A/C Terminal Strip Pin Assignments

20

Compatible Alarm Panels

21

Appendix 2
–

Troubleshooting Guide

22

LED Indicator Guide
–

Normal Operating Mode

22

LED Indicator Guide
–

RSSI Mode

23

Troubleshooting Quick Reference Table

24

Appendix 3
–

Commercial Fire Sole Path Communicator Installation

25

Configuring the TG
-
7FS

25

Configuring a Sole Path at the Panel

25

Appendix 4
–

Commercial Fire 6
-
hour Supervision

26

Appendix 5
–

Compliance with UL and ULC Standards

26

Appendix 6
–

Detailed Specifications

28

Dialer to Interface Electronics

28

Power

28

Digital Cellular Radio and Other Specifications

28

Appendix 7
–

Accessories

29

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Telguard

General Description and Operation

The Telguard


TG
-
7

s
eries

is a line of
digital cellular radio alarm transmission device
s

used to provide
the following three
methods of communications for alarm panels via a cellular
network:

•

Sole

p
ath
(Cellular Transmission Only)

•

P
rimary

path
(Cellular
Primary

& Telco Backup
)


•

B
ack
-
up

path

(Telco
Primary

&
Cellular

Backup
)

Depending
on the TG
-
7
series
model

and
configuration

(
determined

at time of installation)
, the alarm panel will use the
PSTN line or cellular as

sole,

primary or
back
-
up (
secondary
)

transmission path to deliver
alarm
messages
. When it is
configured as a backup, it will provide transparent access from the alarm panel t
o the central station
.

When transmitting
an alarm signal using the cellular path,
the
Telguard obtains its data from the alarm panel by way of a Telco
line
interface.
The T
elguard

will obtain all alarm signal information including
monitoring

station phone

number, account number and all
zones for every alarm transmission. The Telguard handshakes with the alarm panel causing it to transmit the alarm data.

The
Telguard encodes the alarm data and transmits to
the
Telguard
Communication Center
(TCC)
over the digital

cellular
network. The
TCC

performs a function similar to a central station receiver and issues the transmission acknowledgement
when the last message in t
he transmission is received. After decoding and reformatting, the alarm signal is routed
to the

desired

alarm company
monitoring station

for action.

In a cellular back up alarm installation, the incoming Telco line is
connected from the premise
’
s

RJ
-
31x jack

to the Telguard
unit
and then from the Telguard

unit
's RJ
-
45 jack to the alarm panel in the normal fashion.
Two programmable
System
Trouble Condition (STC) relays provide
supervisory trip outputs
for connection to the alarm panel’s trip zone input
terminals in order to provide a Telguard

device

trouble signal to the alarm panel. Additionally, automatic self
-
test and
remote query

signals are transmitted exclusively over the cellular network
with al
l Telco line and cellular monitoring,
switching and supervisory functions built in.
The TG
-
7 Series communicator supports several power supply options.
The

TG
-
7

series
devices can be plugged into a standard 125VAC outlet and will keep a dealer
-
supplied
battery charged. TG
-
7
devices can also operate on 12VDC power from the alarm panel.


The TG
-
PEM Power and Expansion Module Accessory is
available for adding dry contact zones to TG
-
7 units or for using 24VDC panel power to operate the TG
-
7FS unit.


The

UL

Listed equipment at the TCC plays a key role in the operation of every Telguard

device
. All Telguard

unit
s

utilize
the
TCC

due to

the panel alarm signal format encoding and decoding requirements used in packet
-
data transmissions over the
digital cellular

network. The
TCC

also manages the real
-
time databases for cellular accounts and a complete history of
every Telguard

unit
’s

operating conditions. These conditions include programming setup information, cellular alarm
transmission information, supervisor
y trouble information,
remote query
information, and automatic self

test information.


The TG
-
7 Series is offered in several models designed and configured to meet various applications and UL
and ULC
requirements as listed below.


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Telguard



MODEL

APP
LICATION

UL
/ULC
STAND
ARDS

TG
-
7

(standard unit
. Part #
TG7LA002
–

AT&T Service)

Commercial, Industrial, Retail &
Financial Markets

for use in United
States
and

Canada

UL 365, UL
985, UL

1023,
UL
1610,
ULC
S545,
ULC
C1023,
and ULC
S304

TG
-
7 (standard unit
. Part #
TG7LV002
–

Verizon service
)

Commercial, Industrial, Retail &
Financial Markets

for use in United
States

UL 365, UL 985, UL 1023, UL 1610

TG
-
7A (attack resistant
enclosure unit
. Part #
TG7LAA02
–

AT&T
Service
)

Retail & Financial Markets

for use
in United States and Canada

UL 365, UL 985, UL 1023, UL 1610,
ULC
S545,
ULC
C1023,
ULC
S304
,

and
UL Bank, Safe & Vault
applications

TG
-
7A (attack resistant
enclosure unit
. Part #
TG7L
V
A0
1
–

Verizon
service
)

Retail & Financial Markets

for use
in United States

UL 365, UL 985, UL
1023, UL 1610,
and

UL Bank,
Safe & Vault applications

TG
-
7FS

(fire unit
. Part #
TG7LAF02
–

AT&T Service
)

Fire Systems

for use in United
States and Canada

UL 365, UL 985, UL 1023, UL 1610,
ULC
S545,
ULC
C1023
,

ULC
S304
,
UL 864
,
and
ULC S559

TG
-
7FS (fire unit
. Part #
TG7LVF0
1
–

Verizon service
)

Fire Systems

for use in United
States

UL 365, UL 985, UL 1023, UL 1610, and
UL 864

TG
-
KIT

(Part #
TGKITLA2

–

AT&T Service)

Commercial, Industrial, Retail &
Financial Markets, Fire Systems

for
use in United States and Canada

UL 365, UL 985, UL 1023, UL 1610, ULC S545, ULC
C1023, ULC S304, UL 864, and ULC S559

TG
-
KIT

(Part #
TGKITL
V
2

–

Verizon Service)

Commercial, Industrial, Retail &
Financial Markets, Fire Systems

for
use in United States

UL 365, UL 985, UL 1023, UL 1610, and UL 864

TG
-
7UBL (Part #
TG
7UBLA
–

AT&T Service)

Commercial, Industrial, Retail &
Financi
al Markets, Fire Systems

for
use in United States and Canada

UL 365, UL 985, UL 1023, UL 1610, ULC S545, ULC
C1023, ULC S304, UL 864, and ULC S559

TG
-
7UBL (Part #
TG
7UBLV
–

Verizon Service)

Commercial, Industrial, Retail &
Financial Markets, Fire
Systems

for
use in United States

UL 365, UL 985, UL 1023, UL 1610, and UL 864



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Telguard


Features

This section summarizes the key features of the Telguard TG
-
7

s
eries
.

Operating Mode

The Telguard is a digital cellular

Data
/
SMS transmission device that is installed at the protected premises to provide alarm
transmission for security systems.

The
Telguard TG
-
7
series
transmit
s

alarm signals over the nationwide digital cellular
network if the telephone line or data network has

been disrupted, compromised or when there is no wire line service
available.


Multiple

Alarm Format
Support

The Telguard TG
-
7
s
eries supports multiple alarm communication formats.

Note: The Telguard unit’s default program setting is for
auto detection
of the panel alarm format.

Auto Format Detect feature allows the Telguard

unit

to adapt to receive any listed format. If the alarm
panel’s
format is changed
for
any

reason, the Telguard
device
will
adjust to accept the new format
.

In order for the alarm panel to be compatible with the Telguard, the alarm panel must be programmed to

transmit alarm
messages to the central station using one of the following non
-
extended formats:

•

Pulse Formats:

o

3+1 pulse; 10pps, Double Round, 1400

Hz

ack

o

3+1 pulse; 20pps, Double Round, 2300

Hz ack

o

3+1 pulse; 40pps, Double Round, 2300

Hz ack

o

4+2 pulse;
2
0pps, Double Round, 1400

Hz ack

o

4+2 pulse; 20pps, Double Round, 2300

Hz ack

o

4+2 pulse; 40pps, Double Round, 2300

Hz ack

•

Contact ID

•

Modem IIe
/
IIIa
2
/4

•

SIA2 (SIA
-
DC
-
03 level 2 release at 300 baud)

•

Sonitrol

•

DMP

Hexadecimal account numbers can be
used with 3+1 or 4+2 formats, as well as

Contact ID and
Modem

(4 or 10 digits for
Contact ID, 4 digits for
Modem
).


Complete Supervision of Communication Path

The Telguard TG
-
7
series
of devices
continuously supervise
s

both
the Telco

and
c
ellular
communication paths.


If either
communication path becomes inoperative, the Telguard
device
generates a relay trip output that can be connected to a
zone input of the host alarm panel and/or used to control remote annunciation devices.

Line Fault Condition

(LFC)

The Telguard
unit
monitors voltage on the incoming Telco

line
.

If an inoperative Telco line is identified, (voltage below
–
20vdc, on hook) a Telco line fault condition (LFC) is declared. The System Trouble Condition LED (STC LED) will flash 3
times and the STC relay will trip after a
programmable
period of time. Upo
n Telco restoral, the relay and STC LED are
returned to normal.


N
ote
: When the Telguard
unit
is configured as the Sole communications path, the Line Fault Condition (LFC) is disabled.

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Telguard


No Service Condition (NSC)

A

no service condition (NSC)

occurs

when

the Telguard device is unable to register with the cellular network.

NSC
can be configured

to trip the supervisory relay output (STC relay) after a
programmable

period of time. The STC LED
will flash 4 times immediately after losing cellular service and
dial
-
tone

will

cease to be provided,

independent of the STC
assertion and programmed assertion delay. NSC restoral occurs immediately after cellular service has been acquired.


Radio
Communications
Failure Condition
(
RFC)

Radio communications failure condition (RFC)
occurs

when
the
Telguard

device

is unable to transmit over the cellular
network even with acceptable signal strength.
When
RFC is
declared, the STC LED will flash
5 times
, dial
-
tone will
cease
,

and
the STC relay

will trip

as programmed
.
Restoral of this condition occurs
after 10 minutes or
when a message is
received from the TCC.

Note: When End
-
to
-
End acknowledgement feature is enabled, a message that fails to deliver to the Central Station will
trigger an RFC c
ondition
.

Panel Presence Failure (PPF)


Panel presence failure condition (PPF)
occurs
when
the
Telguard

unit

is unable to detect the presence of the alarm panel.
PPF is indicated by the STC LED flashing 7 times. A supervisory report is generated and sent to
the TCC
for Central Station
delivery
upon detection of PPF.

Restoral of this condition occurs when the
ala
rm
panel is detected as present for the
selected delay time.

N
ote
: The factory default for PPF is
Disable
d

and needs to be Enabled for its use.

F
or the PPF feature to work, Tip, Ring,
and the return connections for Tip and Ring must be connected between th
e panel and the Telguard

device
.

Control Failure to Communicate (CFC)

The Control Failure to Communicate
(CFC)
feature is an option that allows the Telguard unit to monitor
the number of

communicatio
n
attempts the
a
larm
panel
makes over
Telco

before
the Telguard

unit

becomes the main path of
communication. This feature works by monitoring the
a
larm
p
anel from the time it
goes
off
-
hook, and attempts to
communicate, to on
-
hook status, and comes off
-
hook again. Each change in state by the
alarm
p
anel from off
-
hook to on
-
hook to off
-
hook again is considered an attempt.


If this continually happens for a specified number of times within a
specific time period, the
T
G
-
7 series device

seizes the line and takes over as the main communication path for
t
he alarm
panel.


If the
Telguard

unit
goes into CFC, then it will not allow the panel to communicate via
Telco
again until the panel
has been on
-
hook for 10 consecutive minutes.

Note that the CFC condition causes the Telguard

device

to redirect communications to the cellular channel, but it is not
indicated on the STC LED, nor does it cause either of the external relays to be tripped.


N
ote
:
The factory default for CFC is Disabled and needs to be Enabled for its use.
When the TG
-
7 is

configured as the
Sole

P
ath, the CFC function is
not applicable.

Link Supervision and
Standard Line Security


In some high security commercial burglary applications, the communication path needs to be monitored
periodically
. TG
-
7
models
support those appl
ications when Link Supervision feature is enabled. When this feature is enabled,
TG
-
7 models
also
meet the requirements for Standard Line Security (equivalent to previously known AA Grade security)
when used with
a UL Listed compatible alarm panel
.
Once
the TG
-
7 model
is
provisioned
with the
Link Supervision option,
the
TCC

constantly monitors the cel
lular path and sends a specific message to the central station if the path is broken or a
compromise attempt is made.

After the initial account activation is done,
the
installer must verify the
Link Supervision
by
turning off the device and making sure an
alarm with the specific code is delivered.

WARNING:

Standard Line Security has only been evaluated between the TG
-
7

and the T
CC
.

It is the responsibility of the
installer to verify Standard Line Security from the Listed
alarm panel
to the Listed receiver through the TG
-
7 models as
marked on the
alarm panel

and as indicated in the manufacturer's installation instructions
.

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Telguard

Please note that Link Supervision is supported by all TG
-
7 models. However, only TG
-
7FS
and TG
-
KIT
model
s

ha
ve

th
e UL
Listing for Commercial Fire applications.


Complete Power Supervision


The
T
G
-
7 series device
can
supervise and report status of the

backup battery
and
AC power source.
The
Telguard
unit
has

an

integrated control and power module
which also keeps the Telguard

unit

battery charged.

This battery charger
function

is also
supervised
.


Low/Missing Battery Condition (LBC)


When using AC as the main power source, t
he Telguard

device

checks the backup ba
ttery voltage on initial power
-
up and
every 60 seconds thereafter. If the battery voltage
is less than 11.6 volts, it
changes from ‘good’ to ‘bad’ state and a LBC
occurs

whereby the STC LED blinks twice, and the STC relay trips. When the battery voltage
increases to 12.1 volts, the STC
LED and STC relay restore.
The
Telguard

device

also indicates Low/missing Battery Condition (LBC) when
the
battery
charger fails
, or the battery fails the periodic load test
.


AC Failure Condition (ACFC)

AC failure condition (ACFC) is detected immediately when the AC power drops below 102 VAC. When this condition is
detected, the STC LED blinks once, the AC Power LED turns off, and the STC trip output is activated after
a preset time
(default

2 hours
)
. W
hen AC power returns to normal (

106 VAC), the AC Power LED turns on immediately and the STC trip
output restores after 60 seconds.

N
ote
: If the Telguard

device

is being powered through its DC connection, a Low Power Failure (LPF) will occur if the DC
pow
er
into the TG
-
7 unit
drops below 5.1VDC and restore after reaching >5.6VDC. LPF will present itself in the same
manner as the ACFC.

Dial Tone Failure (DTF)

The Telguard provides a voltage supply and other signaling to the panel like a telephone central of
fice.
The Telguard
device
continuously monitors the 30V supply circuit that provides dial tone to the alarm panel.
A Dial Tone Failure (DTF)
occurs

when unable to provide proper telephone signaling to the panel

(
30V supply drops to 20V or less while the al
arm panel is
on
-
hook
)
.
The STC LED will flash 6 times and the STC relay
will trip
.

Note: This condition will require contacting Telguard Technical Support for resolution.

Catastrophic Failure (CF)

Catastrophic Failure (CF) is any condition that causes the Telguard
device
to stop functioning at all levels.
The most
common CF is

AC power failure followed by a complete discharge of the backup battery. The STC1 and STC2 trip outputs
are activated and t
he visible indication is loss of all LED activity. Total loss of power to the
Telguard
device
does not
prevent transmission of alarm messages from the alarm panel “through” the Telguard
unit
and out over an operative
phone line.

Telguard Automatic Self
-
test Report

The automatic self
-
test signal

schedule
is programm
able

as prescribed
when the Telguard
device
is registered
.

The central
station receives the automatic self
-
test report in the same format that the alarm panel normally uses for communication
over the Telco line.
The self
-
test code and testing frequency are set during
registration and

can accommodate any code
the Central Station expects.

The
TCC

captures all current and historical data pertaining to the operation of the Telguard
device
when it

processes the automatic self
-
test signal. This data contains current operational status (C.O.S.) of the
Telguard
unit
such as "All OK", "AC fail condition", "low/missing battery condition", or any combination of these as well as
the current signal streng
th. In addition, the data also contains historical data for supervisory events that occurred since
the last self
-
test or
remote query
report
signal was transmitted. This data includes the number of occurrences of AC fail
conditions, low battery conditions, line fault conditions, communications failure conditions and no cellular service
conditions. This additional information is available by co
ntacting Telguard Technical Support or by visiting
www.telguard.com

(dealer log
-
in credentials required)
.
56050501

–

Rev
D


6

© 20
20

Telguard

Telguard Remote Query Capability

Although
the
Telguard

device

has the capability for a
n
automatic self
-
test, a

separate feature is provided for determining
the current operational status of every Telguard

unit
. This feature is called Remote Query and is used to provide real
-
time
operational status for
the
Telguard
device
on
-
demand. It is useful in resolving STC e
vents that are reported by the alarm
panel to the central station.
T
he Remote Query
is available via
www.telguard.com
. The Remote Query causes
the
Telguard
unit
to upload current operational status data and histori
cal data, just as the automatic self
-
test described above,
except that the query signal is controlled by the one who initiates it. The query signal is held in the Telguard database at

the
TCC

for review and is not forwarded on to the central station.

Pro
grammable Supervisory Trip Output (STC) Relays

The
Telguard
device
has

two supervisory relay trip outputs (STC1

normally open

and STC2

normally closed
) and both are
energized in a powered
-
up state when no system troubles exist. This enables a supervisory trouble code to be transmitted
to the central station when connected to an alarm panel’s 24
-
hour instant input zone. The STC relays are programmable,
using a standard touch
-
tone telephone
(
or butt
-
set
) or during registration on
www.telguard.com
, to meet virtually any
installation requirement.

The following supervisory features or combination of features are prog
rammable to trip the STC relays in order to meet a
variety of installation requirements:

•

Trips on AC fail condition (ACFC)

•

Trips on low or missing battery condition (LBC)

•

Trips on no service condition (NSC)

•

Trips on line fault condition (LFC)

•

Trips on ra
dio
failure condition (RFC)


The following system trouble features are embedded in the Telguard
device
for tripping the STC relay
s

and cannot be
changed:

•

Trips on dial tone failure (DTF)

•

Tripped when unit is not activated at the TCC

•

Trips on c
atastrophic failure

(CF) if all power is lost

•

Trips on
transmit
-
disable command

from the
TCC
. This radio command disables only the Telguard transmitter and
would be used, for example, to shut down the Telguard
unit
due to a runaway dialer.



ULC Compliance

Note
s
:


•

For Commercial Burglary installation
s which do not use the optional TG
-
PEM
, STC1 shall be connected to the
panel's
24hr zone and shall be designated only as Low Battery Condition. Other failure conditions shall be
triggered through STC2 and shall be treated as general trouble condition.

•

For Commercial Burglary installation
s which use the optional TG
-
PEM
,
consult the TG
-
PEM Manual for the
configuration of STC1
.

•

For Canada, TG
-
7 Series devices are suitable for use in Security Level 1 applications.

Post
-
I
nstallation Remote Programming (Commercial Fire Applications

and
All Applications in Canada
)

Once a unit is
installed in a

Commercial Fire
application

or a location in Canada
, it cannot be remotely reprogrammed
without manual on
-
site intervention. To change the Telguard settings
in
such an

installation, follow these steps:

•

Locate and press the RSSI button on the Telguard unit, holding it for at least
5
-
7

seconds.

•

LED 5 will flash, indicating that a message has been sent to initiate
a
Maintenance W
indow
.

•

The maintenance window will last for 10 minutes after receipt of the dev
ice message.

•

Log into the
www.telguard.com

dealer portal and make the necessary
configuration
changes to the device,
within the observed
maintenance

window (10 minutes)
.

•

No device configuration changes can be made ou
tside of the maintenance window.

Note: All alarm functions and transmissions will continue to operate during the Maintenance Window.
56050501

–

Rev
D


7

© 20
20

Telguard

Diagnostic and
Status LEDs

S
even

active
LEDs are provided as a useful aid during installation and give installers an immediate visual indication of
system status. The LEDs serve as indicators for activation, system trouble conditions,
AC power,
and communication
indicato
rs. They can
also
provide a signal strength indication, similar to the signal strength bars on a cellular phone. See
the installation section for details.

Optional DC Operation (12VDC)

TG
-
7 Series

can be operated solely by DC Power Source (
e.g.,

power comi
ng from
an

alarm panel’s auxiliary
12V
output).
This will eliminate the need for a separate AC outlet at the protected premises.
To use a Panel’s 12VDC Auxiliary Output,
c
onnect the panel power to DC Input and ground on the TG
-
7 Series unit

and the
device

will operate normally.
The
Telguard

unit
‘s operational range is 6.2V
-

16V DC.

To use a Fire Panel’s
standard
24VDC output, a TG
-
PEM accessory is required to step down the voltage to the TG
-
7
FS
’s
acceptable range.


Note: When using DC power, the
Telguard

device

should
be powered up without any connection

to a battery or AC
power source. Because there is no AC connection, the AC LED will be OFF when operating in DC mode. Battery will not
charge on DC power.

Complete Factory Reset Option

A special f
unction within the TG
-
7 Series allows you to perform a complete Factory Reset on the unit. This reset will change
all unit settings back to a factory default configuration.

Note: Never attempt to do a Complete Factory Reset on an active account

because

the

unit will need to be re
-
activated.


To begin the factory reset,
follow these steps:

•

Power cycle the device. For the first three seconds after power up, all LEDs will be lit solid.

•

While the unit shows this pattern, press and hold the RSSI button
.

After 15 seconds of button press, the LEDs
will begin to sequentially turn on and off in a cascading pattern, indicating the factory reset

is

taking place.

•

Release the button. After the factory reset concludes, the LEDs will go back to normal
status.

UL
and ULC
Compliance

The TG
-
7
series
includes models that
are ce
rtified as complying with UL and ULC Standards

for all Household Burglary,
Household Fire, Commercial Burglary
,

and Commercial

Fire installations.

The chart on Page
2

shows the various models
and the

associated UL
and ULC
Standard
s
.

Certificates of Compliance are available at

www.telguar
d.com
.

UL
/ULC Compliance

Note:

The
alarm panel

must also be
UL
,

ULC
, or cUL

L
isted for the appropriate categories above.

ULC Compliance

Note:

For
Commercial Fire
installations in Canada, the radio frequency warning
label

(supplied) must
be affixed to the outside front cover of the TG
-
7 device to maintain compliance.


56050501

–

Rev
D


8

© 20
20

Telguard

Getting Ready

The Telguard

device

can only be activated when all necessary accounting information has been
added to

the customer
database located at the
TCC

(i.e.
,

the unit has been registered). The database includes information about the customer
account, unit location, and system test p
lan information.

Dealer Account Establishment

A Dealer Account must be established p
rior to registration of any Telguard unit.
This can be accomplished
by
visiting
www.telguard.com

and
completing
the necessary info
rmation under “Dealer Signup
”.

This is a one
-
time event

and an
acknowledgment from Telguard Customer Service will include a Dealer Account Number that will be used for all Telguard
Digital registrations.
Telguard

unit
s

can be
regist
ered
and activat
ed

once

the Dealer Account

has been

established.

Pre
-
Installation Checklist

Before attempting to connect
the

Telguard
device
to the alarm panel, please

make

sure you have all the proper parts
before you go to the job site. The following items are shipped with each Telguard

unit
:

•

Telguard
Cellular Communicator

•

UL Listed plug
-
in transformer

•

Cellular

Antenna

•

12
-
foot antenna cable with mounting bracket

•

7
-
foot R
J 45 plug
-
to
-
plug cord

•

20
-
inch battery cable assembly with connector plug

•

Enclosure key lock

•

Pluggable screw terminal blocks (2
,

3

&
6

position)

•

Quick Install Guide

•

Registration Form

•

Tamper switch (applicable to TG
-
7

units sold in Canada
)


Note: The
Telguard

device

registration

must be completed in advance to avoid installation delay
s

You must also have certain installation test tools:

•

Screws and a screwdriver will be required to attach the
Telguard

unit

and antenna to the wall.

•

T
o connect the STC relay outputs and trip input to the alarm panel,
solid or
stranded electrical wire will be required.
The terminal strips can accommodate solid

or stranded wire from 14 to 22 gauge in size.

•

A standard telephone or lineman's butt
-
set is recommended for verifying communication between the panel and the
Telguard

unit
.


56050501

–

Rev
D


9

© 20
20

Telguard

Installation

Summary

The following are
steps
necessary to
install

the

Telguard

device
properly.

NOTE: IF YOU DO NOT PROCEED IN THE ORDER AND MANNER PRESCRIBED, YOU MAY NOT COMPLETE THE
INSTALLATION IN THE TIME
DESIRED
.

These steps are summarized below and explained in detail in the remainder of this manual.

1.

Register for
Telguard service

2.

Physically install the TG
-
7 Series device

•

Mount the TG
-
7 Series device in desired location

•

If using the optional TG
-
PEM accessory, install it according to its directions

•

Complete all
power
-
related
wiring connections

3.

Determine antenna place
ment for best performance

•

Connect antenna

•

Measure
Received S
ignal
S
trength
(RSSI)

•

Consider other antenna options

4.

Transmit an alarm over the Telco connection

5.

Activate and transmit alarm panel alarm messages over cellular connection

6.

Connect supervisory trip
outputs

7.

Connect trip input (optional)

8.

Connect Tamper Switch
(optional)

Note: Step
4

not necessary for Sole Path installations.

This installation approach provides the alarm installer with the easiest and fastest method of properly installing
a
T
G
-
7
Series device
. Please follow the instructions carefully and if you should need assistance or have any questions,
please
call
Telguard

Technical Support at 1
-
800
-
229
-
2326 extension 9.

Note
:

Dealer Account Establishment and Telguard Registration must be complete prior to Installation.

Step 1: Register the Telguard Unit

Installation Tip:

Register for Telguard service prior to leaving for the job site to avoid a second trip.

The registration form may be completed online through our 24/7 dealer portal
www.telguard.com
.

The desired features and program
mable options for any installation are selected during the registration process. This
includes STC strategy, Trip
-
Input enabling, and added value services like HomeControl Flex and Standard Line Security.


UL/ULC Commercial Fire Sole Path
Features

•

Link Supervision: When registering a TG
-
7FS or TG
-
KIT device

for commercial fire applications
, several link
supervision options are available per UL
(5
-
minute supervision and 60
-
minute supervision) and ULC (180
-
sec
ond
supervision) requirements. These must be enabled during registration in accordance to code.

•

End
-
to
-
End Acknowledgment feature: When enabled an RFC condition
will
occur when

the captured signal

is

not
delivered to the Central Station as expected.


Decid
e on a STC Trip Output Strategy

The Telguard
device
provides the host alarm panel with two supervisory trip outputs for reporting a Telguard system
trouble code to the central station. The supervisory trip outputs are programmable to suit various install
ation
requirements. The programming options for these supervisory trip outputs can be any combination of the following:
56050501

–

Rev
D


10

© 20
20

Telguard

•

Always Off: Disables all relay supervisory functions.

•

ACFC: Trips 2 hours (programmable for up to 24 hours) after loss of AC power.
Restores 60 seconds after AC
power is restored.

•

LBC: Trips within 60 seconds on low battery condition. Restores when battery voltage


12.1 vdc.

•

LFC: Trips after 60 seconds on Telco line fault condition

(delay is programmable)
. Restores 60 seconds after
Telco line restores.

•

NSC: Trips after
a 60 second

delay (
delay is programmable
) on no service condition due to loss of RF signal
strength. Restores after RF signal strength is available.

•

RFC: Trips on radio failure to communicate with the TCC
.

Restores af
ter 10 minutes.

Note: When the TG
-
PEM is used, it can be configured to use STC1. This TG
-
PEM configuration will limit Telguard
supervisory trip output options to STC2 only.


Optional Trip Input

When the input is tripped, a supervisory message is sent to the
central station via the TCC. This allows an external relay,
separate from the alarm panel, to be connected to the Telguard unit in order to provide independent sensor input for
other functions, such as tamper detection.

The message that is sent from the TC
C to the central station is configurable in Telguard Online. The TG
-
7

series
unit will
automatically be configured with a unit template that allows configuration of the trip input feature, including the message
that is sent to the central station. There is

a default event configured for each alarm format, so that if the
unit

is configured
with the butt
-
set to send trip input events to the TCC, a default notification will be sent to the central station. If the
Telguard

unit

is configured to report restorals,

the contact closure will also be reported.

Swinger Function

The swinger function is designed to reduce the incidence of excessive messaging and alarms due to faulty equipment or
installation. If enabled, the swinger function will discontinue sending trip
input messages to the TCC once 10 trip events
are detected within a 10
-
minute period. The Telguard device will resume sending trip input messages to the TCC after a
10
-
minute period without trip events.


Step 2:
Physically Install

the TG
-
7 Series
D
evice in

D
esired
L
ocation


Identify Location for Placing

the TG
-
7 Series Device
and Mount


Do not install the Telguard

device

in an area where the general public could reasonably be within 20cm (8 inches) of the
antenna.

NOTE 1: Optimum RF performance can usually

be found at the highest point within a building with the fewest number
of walls between the Telguard unit’s antenna and the outside of the premises.

NOTE 2: To avoid interference with other electronic devices operating in the area, avoid mounting the Telguard unit’s
antenna near other electronic devices.

NOTE 3: The Telguard unit’s dipole antenna is designed for indoor installations
only
.

Care shoul
d be taken to ensure that a large metal object such as a refrigerator or a metal cabinet is not located on the
opposite side of the wall.

If moving the Telguard
unit
to a different location is not practical, you may need to get an
extension cable and remo
te the antenna in order to receive adequate radio signal strength.
Choose

a high, visually secure
spot using the guidelines below.

Tips for Improved Radio Signal Reception

•

The higher the antenna the better. Start in the drop ceiling above the unit and

proceed from there, up to the roof if
necessary.

•

Remember, the antenna should be as inconspicuous as possible for greatest visual security.

•

Try to keep the antenna away from sources of RF interference, including pumps, compressors, ovens, etc., or
where
metal objects can shield it or otherwise block the cellular radio RF signal.
56050501

–

Rev
D


11

© 20
20

Telguard

Place the antenna perpendicular to the ground,
pointing
either
straight

up or down. Do not mount the antenna
horizontally.


Mount

the Telguard unit

to the wall or other sur
face

near the alarm panel.

Care should be taken to avoid
equipment that may make receiving a clear cellular signal difficult.


•

Attach earth ground to the grounding screw located on lower right
-
hand corner of printed circuit board assembly and
permanently
mount the Telguard enclosure.

•

Install mounting screws.

•

Slide the enclosure onto these screws
.

•

Verify unit is secured by tightening screws and/or by placing additional screws in lower mounting holes
.


Install
Optional
TG
-
PEM Accessory
into TG
-
7 or
TG
-
7FS (if using)

The TG
-
PEM Power and Expansion Module can be used to convert 24VDC fire panel power to
the necessary voltage

to
operate the TG
-
7FS. It can also be used to add 8 24
-
hour dry contact zones (16 with two TG
-
PEM units) to a TG
-
7.

The TG
-
PEM
s
hould

be installed after the TG
-
7 series device has been mounted to the wall or other surface. Follow the
instructions
for the TG
-
PEM to install it. After installation of the TG
-
PEM,
proceed to

Option 2 in the next section
.

Note: When the TG
-
PEM is used

to provide power
,
the TG
-
7 series device cannot have an AC power transformer or
backup battery connected.


Complete all Power
-
Related Wiring Connections

Option 1: Backup Battery and AC Power Transformer


To apply power to the Telguard, attach a battery to
the battery connector jack using the supplied battery cable. If the
need for a different size cable arises, the Telguard provides an alternate screw
-
in terminal connection for the battery.
Backup battery must be sized appropriately to meet installation r
equirements.

Connect the Telguard AC power transformer (see A
6

for acceptable UL Listed transformers) to AC terminals using stranded
copper insulated wire following wire gauge and length recommendations below:





Recommended Wire Size

Length Not to
Exceed






18 ga



20 ft






16 ga



40 ft






14 ga



60 ft





Option
2
:
DC Power


When using this option, no other power connections (battery or AC) should be wired
.

Power to the
T
G
-
7 series device

may be sourced from the host alarm panel 12VDC auxil
iary output. C
onnect the power and
ground connections into the respective DC and GND connections on the
TG
-
7 Series using the 2
-
position terminal block
provided
.




Note: If
alarm panel
output voltage is higher (e.g.
,

24VDC), the TG
-
PEM accessory is requi
red.


Step
3
:
Determine
Antenna Placement

for Best Performance

Connect Antenna

The Telguard unit is supplied with an antenna. In most cases the antenna
can
be mounted directly to the unit. If
necessary
,
the antenna
may

be moved to a better signal location using
an extension

cable and bracket accessor
ies

(included with
some models)
.
The performance of the antenna may be affected by the wall
or

materials contained within the wall chosen
for mounting. These effects may no
t be clearly identified by RSSI monitoring alone. The wall materials may have a more
pronounced effect on the antenna transmit band performance.

56050501

–

Rev
D


12

© 20
20

Telguard

Measure Received Signal Strength (RSSI)

Measure the received signal strength b
y pressing the RSSI button. This switches the LEDs to signal strength mode.
If you
do
not obtain
the recommended minimum signal strength with the antenna mounted directly to the unit (see
LED
Indicator Guide
–

RSSI Mode
)
, you will n
eed to
use an extension cable (included with some models) to locate

the antenna
in an area with better reception.
Generally, the
higher

the antenna the better
.


If necessary, attach the extension cable to the unit on one end and the antenna on the
other
,
then
slowly move the
antenna to achieve maximum signal strength

by pausing at each location for 6 seconds to allow enough time for the
Telguard device to present an updated signal strength
.

Pick
a spot
where the most LEDs (up to four) are
illuminat
ed
.

Consider Other
Antenna Options

Antenna
issues
are unlikely unless the premises are located in a fringe network coverage area, in a building below ground
level, or in a metal structure.
Telguard
offers a var
iety of high quality low
-
loss antenna cables as well as high gain antennas

listed in Appendix 6
.


Step
4
: Verify Panel
sends a
larms
o
ver the Telco Connection
for Back
-
up Path

Connect alarm panel and Telco line to the
T
G
-
7 series
unit
.
Plug the
cable from the
modular jack of the alarm panel into
the
black jack of the Telguard
device
and the incoming Telco connection into
the
gray jack.
Trip a
zone

on the
alarm
panel
and transmi
t over the Telco line. This step is important to verify the panel is programmed with

a

valid account code and
central station information before transmitting signals through the cellular network.

UL

864 Compliance

Note:

For Commercial Fire installations, the connection from the DACT to the Telguard RJ
-
jack must
be mechanically protected and no greater than 20 feet in distance.

ULC S559 Compliance

Note:

For Commercial Fire installations, the connection from
the DACT to the Telguard RJ
-
jack
must be
in metal
conduit

and no greater than 18 meters in distance. The FACP and the Telguard communicator must
both
be located in the same room.


Step
5
: Program, Activate & Transmit Alarms
o
ver Cellular Network

Confirm that the
T
G
-
7 series device

enables the alarm panel to transmit alarm
events
over the cellular radio network. The
Telguard will confirm activation with the
TCC

if the registration form w
as
complet
ed
prior to installation.
Make sure that
there is no Telco connection for the panel to use, and trip a zone on the alarm panel.
During processing of the first alarm
signal over the cellular network the Telguard

unit

will transmit all programming
parameters along with the information
(central station number and account code) from the alarm panel. Once this information is received, the
TCC

will transmit a
message back indicating that the unit is activated.
When

this message is received the LED
s

on t
he unit will begin operating
in normal mode; Activation LED 1 will be on.

The
initial
alarm is to confirm registration and activate the Telguard

device
. Th
is

alarm will NOT be transmitted to the
central station.

Special LED Indications
d
uring Activation

If the Telguard

unit

fails the activation process, it will be displayed on the LEDs.

•

If LED 1 and LED 4 are flashing, the Telguard
has failed activ
ation. The
serial number is not in the database at the
TCC
.

Clear the fault (see note below) and c
all Telgua
rd Technical Support to verify
proper registration before resending an
alarm signal.

•

If LEDs 1
-
5 are flashing,
there is an activation error. T
he activation message was NOT received at the
TCC
.

Clear the
fault (see note below) and r
etry transmitting
an ala
rm signal
.

If
the
Telguard

unit

fails

a second time to activate,
check signal strength. If signal strength is OK, then call Telguard Technical Support

for further assistance
.

NOTE:
In order to clear the faults listed above, the RSSI button must be pressed

twice. After the issue has been
resolved and the unit cleared,
STEPS 3 AND 4 MUST BE REPEATED

OR THE TELGUARD
DEVICE
WILL
NOT

TRANSMIT
ANY SIGNALS.
56050501

–

Rev
D


13

© 20
20

Telguard

System Status LEDs Table

System Status LEDs

Activation Indications

LED 1
-
5 FLASHING

Failed
Activation
–

Signal Too Weak

LED

1 & LED

4 FLASHING

Activation Error
–

Call Telguard Technical Support

LED

1 ON

Activation Successful

Verify Alarm Signal Transmissions over Cellular

Before beginning this step,
make sure that
the Telco line
from the TG
-
7

series device
’s
gray
jack

that goes to the RJ
-
31x
Jack at the premise

for Back
-
up Communication

is disconnected
.

Trip several alarms on the alarm panel and verify that the central station received them by calling the central station
operator. Use a lineman's butt
-
set in
MONITOR MODE

connected to
the
Telguard

unit
's "T" and "R" test pins to "listen" to
communications between the alarm panel and
the
Telguard.

If you are having problems getting reliable alarm signal transmissions, additional adjustments may be necessary.

•

Recheck signal strength.
You need
at least
RSSI =

2

(TWO LEDS ON SOLID)

for adequate signal transmission. Also,
check antenna connector and make sure it is seated correctly.

•

Call Telguard Technical Support, 1
-
800
-
229
-
2326
option

9
.


Step
6
: Connect Supervisory Trip Outputs

Conne
ct and test the supervisory trip outputs to the alarm panel.

Enabling of a local alarm or strobe light may be desirable when a trip is declared. The STC trip output can be used directly

to activate a local signaling device, provided that the trip output
is not needed to trip the
alarm panel

at the same time. If
both a local signal
ing device

and a
n alarm panel
are required, then external relays are needed to provide additional
uncommitted contacts.

UL
/ULC Compliance

Note:

T
he TG
-
7
series
device
will at a minimum have the trip output

connected

to the alarm panel
to indicate
A/C
failure
(ACFC) and low battery (LBC) conditions

when the Telguard

unit

is using its own Power Supply
and not powered by the panel.


ULC Compliance

Note
s
:

•

For Commercial Burglary installation
s which do not use the optional TG
-
PEM
, STC1 shall be connected to the
panel's 24hr zone and shall be designated only as Low
Battery Condition. Other failure conditions shall be
triggered through STC2 and shall be treated as general trouble condition.

•

For Commercial Burglary installation
s which use the optional TG
-
PEM
,
consult the TG
-
PEM Manual for the
configuration of STC1.

Reprogram Alarm Panel to Send Proper Code

If necessary, r
eprogram
the
alarm panel to send proper alarm code when tripped by the Telguard

device
’s supervisory
output. Program zone restoral as desired.

Check Proper Operation of
Telguard Supervisory Output

Check for proper operation of each programmed supervisory output by causing it to trip the alarm panel and
making

sure
the proper LED illuminates and that the proper trouble code is reported to the central station. Skip the tes
ting of any
supervisory functions that have not been enabled. Note that the yellow LED 3 starts to flash when the alarm panel goes
off
-
hook to report the alarm signal over cellular.

•

Low Battery Condition (LBC)
: Disconnect the battery and during the next 60 seconds check to see that the STC LED 2
flashes 2 times indicating that the battery is missing. Check to see that the alarm panel indicates the STC trouble code
on the STC LED. Reconnect the battery and che
ck during the next 60 seconds to see that the STC LED 2 goes off,
indicating the missing battery condition has been restored.

•

Line Fault Condition (LFC):

Disconnect Telco cable
from the gray jack
. LED 2 flashes 3 times and
after

configured
period

the pa
nel transmits the STC trouble code (over cellular) to the central station indicating the incoming Telco line 56050501

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14

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Telguard

is disconnected. Reconnect Telco cable and check to see that
Telco line restoral is indicated by
STC LED 2
turning

off
after the configured period
.

•

No Service Condition (NSC
): Disconnect the antenna from the T
G
-
7 series device
. Check to see that the STC LED 2
flashes 4 times
and
after the configured period

the alarm panel transmits the STC trouble code over the Telco line
indicating loss of RF sign
al strength. Reconnect the antenna and check to see that the STC LED 2 goes off
within
the
configured period

indicating RF signal strength resorted.

•

AC Fail Condition (ACFC)
: Disconnect the
provided power

transformer
and check to see that the AC POWER L
ED goes
out and the STC LED 2 flashes once indicating that AC power is missing. Reconnect the AC transformer and check to
see that the AC POWER LED goes on and the STC LED 2 goes off indicating that AC power has been restored. No
transmissions will be se
nt to the central station. The AC power must be off, continuously, for 2 hours before the STC
relay causes the alarm panel to send a trouble code.


Step
7
: Connect and Test the Trip Input (optional)

The trip input is connected to the external relay by wi
ring the external relay to the TRIP
IN terminal

(
pin

6
) of the terminal
block
, and the other side to either the
TRIP
GND terminal
of the same block (
pin

5)
or to the chassis ground on the
Telguard

unit’s
circuit board.

Note that trip inputs are
normally wired such that there is a 2.2k
Ω

resistor in parallel with the external relay, so that a
tamper condition (e.
g.,

a cut wire) can be detected.

When the trip input functionality is being used,
closing
the trip contact
will cause the Telguard
device

to send a message to the
T
C
C
, which in turn will cause the T
C
C to send a message to the
central station. If the Telguard

device

is configured to report restorals, the contact
opening
will also be reported.

For UL installations, burglary zones shall not be

connected to the Trip Input.


Step
8
:

Connect Tamper Switch
(mandatory for Commercial Burglary Installations in Canada)

When installing TG
-
7 for Commercial Burglary Applications in Canada, a tamper switch needs to

be

installed on the
enclosure of TG
-
7.
One tamper switch and a
bracket are provided with
all TG
-
7A models as well as all
TG
-
7
burglary
models
sold in Canada. The tamper switch needs to be connected to a zone on the panel and
shall designate the zone as Tampe
r
Protection
.



All Canadian Installations shall also meet the installation requirements of
CAN/ULC
-
S302

s
tandard for Installation and
Classification of Burglar Alarm Systems for

Financial and Commercial Premises, Safes and Vaults.


For installations outside Canada, a tamper switch may be used if desired (not supplied) or as required by
local

AHJ.




56050501

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Telguard

Appendix 1
–

Connection Guide

Wiring Diagrams

The following wiring diagrams are for the Telguard TG
-
7 series used for:

•

Back
-
up

path
(T
elco Primary & Cellular Back
-
up
)

•

Primary

path
(Cellular Primary & Telco Back
-
up
)

•

Sole

path
(Cellular Transmission Only)


Sc
enario

1: Telco Connection through the Alarm Panel (Backup or Primary Mode)

ULC Compliance

Note:

Scenario 1 is not
applicable to C
ommercial
Fire

installation
s in Canada.

Used when the TG
-
7 unit is working in a system that involves a Telco connection. In this case, both the Telco and the TG
-
7
connections are being monitored by the Alarm Panel. It is the alarm
panel that makes the decision of which
communication path to use for signal delivery.

REMOTE
ANTENNA
T
R
TELGUARD
Digital TG
-
7
SIM
1
2
3
4
5
6
7
8
Not Used
Not Used
Power LED
LED Mode
Toggle Button
System Status
LEDs
Alarm Panel
Battery
Conne ctor
Battery wire should
be at le ast ¼ inch
apa rt fr om AC wir es
2
3
4
5
7
GREEN
R
1
T
RED
INCOMING
TELCO
RJ
31
X
TRIP INPUT
BATTERY
TAMPER
SWITCH
8
6
Note
EARTH
GROUND
STC
2
(
N
.
C
.)
AC
(
12
V
800
MA
)
STC
1
(
N
.
O
.)
1
2
3
5
6
1
2
1
2
1
3
2
4
Battery
Conne ctor
+
-

Note: When using this
sc
enario
, the use of the primary or secondary dialer to connect to Telco is what determines
whether the TG
-
7 is meant t
o work as a back
-
up or primary communicator.

Note 2: When using this
scenario
, LFC and CFC do not apply.

56050501

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16

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Telguard


Sc
enario

2: Telco Connection through the Telguard (Backup or Primary Mode)

Used when the TG
-
7 unit is working in a system that involves a Telco
connection. In this case, the Telco is connected
through the Telguard unit, and it is the TG
-
7 that monitors the Telco and cellular connection. It is the TG
-
7 that makes the
decision of which communication path to use for signal delivery.

REMOTE
ANTENNA
T
R
TELGUARD
Digital TG
-
7
SIM
1
2
3
4
5
6
7
8
Not Used
Not Used
Power LED
LED Mode
Toggle Button
System Status
LEDs
Alarm Panel
Battery wire should
be at le ast ¼ inch
apa rt fr om AC wir es
2
3
4
5
7
GREEN
R
1
T
RED
INCOMING
TELCO
RJ
31
X

TRIP INPUT
BATTERY
TAMPER
SWITCH
8
6
Note
Battery
Conne ctor
EARTH
GROUND
STC
2
(
N
.
C
.)
AC
(
12
V
800
MA
)
STC
1
(
N
.
O
.)
1
2
3
5
6
1
2
1
2
1
3
2
4
Battery
Conne ctor
+
-


Note: When using this sc
enario
, the programming of the TG
-
7 is what determines whether the TG
-
7 is meant to work as
a back
-
up or primary communicator.








56050501

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17

© 20
20

Telguard

Sc
enario

3: No Telco connection (Cellular Only Mode)

Used when the TG
-
7 unit is wo
rking in a system that does
not

involve a Telco connection. In this case, the Alarm Panel is
connected directly to the TG
-
7, and there is no other connection for communication.

REMOTE
ANTENNA
T
R
TELGUARD
Digital TG
-
7
SIM
1
2
3
4
5
6
7
8
Not Used
Not Used
Power LED
LED Mode
Toggle Button
System Status
LEDs
Alarm Panel
Battery wire should
be at le ast ¼ inch
apa rt fr om AC wir es
BATTERY
TAMPER
SWITCH
Note
Battery
Conne ctor
TRIP INPUT
EARTH
GROUND
STC
2
(
N
.
C
.)
AC
(
12
V
800
MA
)
STC
1
(
N
.
O
.)
1
2
3
5
6
1
2
1
2
1
3
2
4
Battery
Conne ctor
+
-


Note: Since there is no Telco
connection, there is a single connection for communication
—
between the Alarm Panel and
the TG
-
7.


56050501

–

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18

© 20
20

Telguard

Installation Using Conduit




COVER
FRONT VIEW
SIDE VIEW
6 IN.
8 IN.
8 IN.
LISTED PULL BOX WITH LISTED
OUTLET BOX AND RECEPTACLE
WALL
LISTED PULL BOX
LISTED TRANSFORMER
LISTED OUTLET BOX AND RECEPTACLE
ULTPDE.VSD 56050501

–

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19

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20

Telguard

Tamper Switch Installation for
UL/
ULC Commercial Burglary Applications

For all ULC Commercial Burglary Installations, a Tamper switch must be installed on TG
-
7 enclosure. The wiring from
Tamper Switch to the panel
shall

be in a rigid or flexible metal conduit along with other wiring from TG
-
7 to the Panel.

REMOTE
ANTENNA
T
R
TELGUARD
Digital TG
-
7
SIM
1
2
3
4
5
6
7
8
Not Used
Not Used
Power LED
LED Mode
Toggle Button
System Status
LEDs
Alarm Panel
Battery
Conne ctor
Battery wire should
be at le ast ¼ inch
apa rt fr om AC wir es
2
3
4
5
7
GREEN
R
1
T
RED
INCOMING
TELCO
RJ
31
X
TRIP INPUT
BATTERY
TAMPER
SWITCH
8
6
Note
EARTH
GROUND
STC
2
(
N
.
C
.)
AC
(
12
V
800
MA
)
STC
1
(
N
.
O
.)
1
2
3
5
6
1
2
1
2
1
3
2
4
Battery
Conne ctor
+
-

56050501

–

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20

© 20
20

Telguard

Jack Assignments


Jack

Connects To

Pin Assignment

Function

Status LED Reference

Gray

(J14
)

Incoming
Telco RJ
-
45
jack.

1 = Brown R1

2 = Blue

4 = Green R (Ring)

5 = Red T (Tip)

7 =
Orange

8 = Gray T1

Connects Telco line to TG
-
7

series
.

STC LED 2

will flash 3
times when Telco
voltage is lost
.

Black

(J13
)

Digital Dialer
input/output
of host alarm
panel.

1 = Brown R1

2 = Blue

4 = Green R (Ring)

5 = Red T (Tip)

7 = Orange

8 = Gray T1

Connects alarm panel to
TG
-
7
series
for
transmitting alarms to
central station.

If PPF is ENABLED,
STC
LED 2

will flash 7 times
when alarm panel is n
o
t
detected

and PPF
enabled
.


Main Terminal Strip Pin Assignments

Terminal
Strip Pin

Definition

Connects To

Function

Status LED
Reference

1 STC2

2 STC2

Supervisory Relay Trip output
for programmable trouble
conditions.
Normally Closed
.

24
-
hour trip zone
input on alarm
panel.

Enables transmission of programmed
supervisory trouble code (see
diagram or
installation section)
.

STC LED 2

3 STC1

4 STC1

Supervisory Relay Trip output
for programmable trouble
conditions.
Normally Open
.

24
-
hour trip zone
input on alarm
panel.

Enables transmission of programmed
supervisory trouble code (see
diagram or
installation section)
.

STC LED 2

5 GND

Trip Ground

External trip
relay
.

Allows an external relay to trigger an alarm
signal
.


6

IN

Trip Input

External trip
relay.

Allows an external relay
to trigger

an alarm
signal.



DC Terminal Strip Pin
Assignments

Terminal
Strip Pin

Definition

Connects To

Function

Note

1
GND

2 DC

DC Power
input

12VDC Power
Source

(or TG
-
PEM)

Powers up the unit

DC power up should not be paired up with AC
or battery connections.


A/C Terminal Strip Pin
Assignments

Terminal
Strip Pin

Definition

Connects To

Function

Status LED Reference

1 AC

2 AC

AC power
input.

Provided AC
transformer output

(12VAC, 10VA)
.

Provides primary
operational power to
the
Telguard and
battery charging
circuit.

AC Power LED ON

when AC is normal.

AC power LED OFF

a
nd

STC LED 2

Flashes 1 time when AC is low
.
56050501

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21

© 20
20

Telguard


Compatible Alarm Panels

Any UL
/ULC
/cUL

Listed
alarm p
anel that supports one of the following formats is compatible and may be used with

the TG
-
7 series:


•

P
ulse
Formats:

o

3+1 pulse; 10pps, Double Round, 1400

Hz ack

o

3+1 pulse; 20pps, Double Round, 2300

Hz ack

o

3+1 pulse; 40pps, Double Round, 2300

Hz ack

o

4+2 pulse;
2
0pps, Double Round, 1400

Hz ack

o

4+2 pulse; 20pps, Double Round, 2300

Hz ack

o

4+2 pulse; 40pps,
Double Round, 2300

Hz ack

•

Contact ID

•

Modem IIe
/
IIIa
2
/4

•

SIA2 (SIA
-
DC
-
03 level 2 release at 300 baud)

•

Sonitrol

•

DMP

The installer should verify compatibility at
the
time
of
installation.


56050501

–

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22

© 20
20

Telguard


Appendix 2
–

Troubleshooting Guide

This section provides a summary of all LED indications and their meanings, as well as the expected behavior of the
Telguard

under various exception conditions.

LED Indicator Guide
–

Normal Operating Mode

LED Symbol

Color

Showing

Indication

LED 1 Activation

Green

Solid On

Unit is activated at the message center and enabled

Off

Unit not activated at message center (and disabled)

Flash*

Unit is disabled

LED 2 STC (System
Trouble Condition)

Red

Off

ALL OK

1 Flash*

System Trouble Condition
–

Low/Missing AC Power

2 Flashes*

System Trouble Condition
–

Low/Missing Battery Condition AND/OR
Battery Charger Failure

3 Flashes*

System Trouble Condition
–

LFC

4 Flashes*

System Trouble
Condition
–

NSC

5 Flashes*

System Trouble Condition
–

RFC

6 Flashes*

System Trouble Condition
–

DTF

7 Flashes*

System Trouble Condition
–

PPF

LED 3 MODE

Yellow

Off

Alarm panel idle (Telguard is primary or Sole Path)

Flash *(1
s
ec)

Alarm
panel off
-
hook to transmit signals over cellular.

On

Alarm panel idle (
Telguard

is backup)

LED 4
Acknowledgement

Red

Solid On

The
Telguard
is

waiting for acknowledgement from
the TCC

Off

Idle state

Flash*

When flashing with LED 1, unit has
failed activation due to the
programming of the panel, CALL TELGUARD TECHNICAL SUPPORT

LED 5 Radio

Green

Off

Telguard

initialized

On

Telguard

initializing with cellular network

Flash (1 sec)

Radio receiving message

Flash (2 sec)

Radio
sending message

Flash (2 flashes
every 6 sec.)

Link Supervision

Mode

LED 6

Not used

LED 7 Trip Input

Green

Solid On

Trip Input activated

Off

Trip Input not activated or restored

LED 8 AC Power

Red

Solid On

AC power connected to unit

Note: *
m
eans that the LED will continuously flash.

56050501

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23

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20

Telguard

LED Indicator Guide
–

RSSI Mode

RSSI Value

LED’s Lighted

RF dBm

NO SVC

LED 5 = slow flash, LED
s

4
-
2 = off


n/a

1

LED 5 = on, LED
s

4
-
2 = off

≤

-
111

1½

LED 5 = on, LED 4 = slow flash

LED
s

3
-
2 = off



-
110

2

LED
s

5
-
4 = on, LED
s

3
-
2 = off



-
100 (Minimum signal strength required when Telco is
involved)

2½

LED
s

5
-
4 = on, LED 3 = slow flash

LED 2 = off



-
90 (Minimum signal strength when used as a Sole Path)

3

LED
s

5
-
3 = on, LED 2 = off



-
80

3½

LED
s

5
-
3 = on, LED 2 = slow flash



-
70

4

LED
s

5
-
2 = on



-
60

Note: When LED 1 is on

in RSSI mode, it

indicates more than one cellular tower within range.

56050501

–

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24

© 20
20

Telguard

Troubleshooting Quick Reference Table

Telguard Event

LED Indication

Relay
Output

Radio Message

Internal Action









STC
*



Telguard
System
Trouble Conditions

ACFC

PWR

LED off. STC
LED 2

flashes
continuously
1 time
.

Optional

Optional

Switch to standby battery if
present, monitor battery,
monitor AC for restoral.

No
action on Panel Power.

LBC

STC
LED 2

flashes con
tinuously

2
times
.

Optional

Optional

Wait for LBC restoral,
charge
battery.

LFC

STC
LED 2

flashes con
tinuously

3
times.

Optional

Optional

Transmit alarm via radio if
necessary. When Telco is
restored, remove LFC
condition.

NSC

STC
LED 2

flashes con
tinuously

4
times.

Optional

None

Continue to validate signal
strength, NSC will restore
when signal returns.

RFC

STC
LED 2

flashes con
tinuously

5
times
.

Optional

None

Wait for RFC restoral.

DTF

STC
LED 2

flashes con
tinuously

6
times
.

Yes


Yes


Internal 30V supply circuit
failure.


PPF

STC
LED 2

flashes con
tinuously

7
times.

No

Yes

Wait for PPF restoral.

Not Activated

Activation
LED 1 off.

Yes


None

The Telguard will not
function until the first signal
is sent through the Telguard
to
activate the unit

Automatic Self
-
Test

Radio
LED 5

flashes

during transmit.

None

Yes (Self
-
test)

Send Self
-
test information
to central station via TCC,
return to ready state.

Telguard Remote Query
–

Communication Center Activated
by Customer
Service.

Radio
LED 5

flashes

during transmit.

None

Yes (Status
data)

Send Status data to the TCC
for review customer service.

Telguard Enable and
Configuration Upload
–

Radio
LED 5

flashes

during transmit.

None

Configuration
Data (Setup
data)

The
Telguard sends setup
configuration to the TCC and
switches to READY state to
begin operation.


Disable TX
–

Communication
Center initiated.

Radio
LED 5

flashes

when
transmitting.

Yes

Yes (Status
data)

TX capability is disabled
until further notice. The
T
elguard can still receive
radio signals from the TCC.


Note:

*
If several trouble conditions are present, the STC LED will flash all
applicable

indications in sequence.












56050501

–

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D


25

© 20
20

Telguard

Appendix 3
–

Commercial Fire
Sole Path Communicator
Installation

Starting with t
he
2010 edition of NFPA 72
,

the TG
-
7FS
can
be utilized as the sole path for fire communications. By following
Telguard's
installation guidelines, the installer can provide the best conditions for a stable, sole path connection.

In order to ensure that the
cellular path to be used for signaling has the highest reliability possible, it is necessary to confirm two additional condit
ions, beyond
what is outlined in the TG
-
7 Installation Guide.

Configuring the TG
-
7FS


1.

I
nsure
Optimal Signal Strength

Installation instructions for the Telguard TG
-
7 series indicate that a signal strength of
-
100dBm
is sufficient. While this is suitable for
“normal” use, i.e. daily, weekly or monthly supervision, an additional level of signal integ
rity will minimize the false alarms supervision
failures caused by interference and atmospheric fading. Because of this, a signal strength of
-
90dBm
, as indicated by at least
2 ½
illuminated LEDs (LEDs 4 and
5 on, with LED 3 flashing
), is the recommended m
inimum for TG
-
7FS units installed as sole path
communicators.

2.

Configure as Cell
-
Only

By default, the TG
-
7FS is configured as Telco Primary with Cellular Backup.
However, if regsitered properly, the unit will switch to Cell
-
Only mode during the activation p
rocess. To confirm that the unit is properly set, ensure that LED 3 is turned off under normal conditions.

Configuring a Sole Path at the Panel

Fire panels are typically provided with two Telco connections, in order to provide multiple reporting paths. Wit
h the TG
-
7FS configured as
a sole path communicator, one of these Telco connections is no longer necessary for UL 864 compliance. However, the panel wil
l
continue to supervise that line unless changes are made at installation time.

There are two methods fo
r removing supervision alarms at the panel caused by disconnecting the second Telco connection.
Either
method can be used.

1.

Disabling the Second Telco Connection

Most fire panels have a configuration mechanism to disable the second Telco connection. Once th
e second Telco connection is disabled,
the panel will no longer supervise the connection.
This is the preferred method of removing supervision alarms

at the panel caused by
removal of the second Telco connection.

2.

Connecting the Telco Connections Together

T
he Telguard communicator is capable of providing dial tone to both Telco connections, if the Telco connections are connected
together,
such that “TIP” is connected to “TIP”, and “RING” is connected to “RING”. The two connections will receive dial tone in m
uch the same
way that multiple extensions in a household are connected together.
If this method is used, the installer must take care to ensure that
dual path reporting is not enabled on the panel
, or else simultaneous alarm reports from the two Telco conn
ections may interfere with
each other.

When using this method, it is important to test the TG
-
7 device thoroughly. Make sure the panel does not report a problem with the
second line, especially when the panel is reporting to the central station. If
this problem occurs, a second TG
-
7 series device may be
needed for connection to the second line.







TIP
1
RING
1
HR
1
HT
1
TIP
2
RING
2
HR
2
HT
2
T
O

T
G
-
7
F 56050501

–

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D


26

© 20
20

Telguard

Appendix 4
–

Commercial Fire 6
-
hour
S
upervision

The NFPA 72 2013 Edition updated the requirement to supervise the transmission path at least once every 6 hours, from
an earlier version of 24 hours. This requirement is upheld in 2016 edition as well. Telguard commercial and fire products
support this fea
ture, and it must be enabled for each subscriber by selecting 6
-
hour supervision
during registration
.

Appendix
5
–

Compliance
with

UL
and ULC
Standards

UL Installation Requirements Summary

Household
Burglary

Household
Fire

Household
Burg/Fire
Combination

Central
Station
Burg

Central
Station
Burg

Police
Connect
Burg
Grade A

Bank, Safe
and Vault

Commercial
Fire

Commercial
Fire & Central
Station Burg


TG
-
7

TG
-
7 or
TG7F
S

TG
-
7 or

TG
-
7F
S

TG
-
7

TG
-
7A

TG
-
7A

TG
-
7A

TG
-
7F
S

TG
-
7A

Telguard Model

O

O

O

Y

Y

Y

Y
*

O

Y

UL Listed Bell
and Bell Housing
**

O

O

O

O

O

O

Y

Y

Y

AC transformer
lines in
flexible

conduit.

Y

Y

Y

Y

Y

Y

Y

Y

Y

AC transformer
plugged into un
-
switched outlet.

O

O

O

O

O

O

Y

Y

Y

AC transformer
plugged into
dedicated branch
circuit.

-

-

-

N

N

N

N

N

N

PBX connection
to RJ31X jack.

O

O

O

O

Y

Y

Y

O

Y

Enclosure
Tamper Switch
connected to 24
-
hour circuit.

O

O

O

O

Y

Y

Y

Y

Y

Antenna cable in
flexible conduit
concealed

O

O

O

O

Y

Y

Y

O

Y

Attack resistant
enclosure (APC
-
32S).

24
hrs
. Use
7ah.

2
4 hrs
. Use
7ah.

24
hrs
.

Use
7ah.

24
hrs
. Use
7ah.

24
hrs
. Use
7ah.

24
hrs
.
Use 7ah.

72
hrs
. Use
7ah

24
hrs
. Use
7ah.

24
hrs
.

Use
7ah.

12V. Battery
backup
requirement.

#

*

Must be connected to alarm panel UL Listed for Bank and Vault


**

Use Mercantile Listed bell and bell housing

# This requirement may be met by powering
the

TG
-
7 Series device from a DC alarm panel that has battery backup.


O=Optional (Not Required) Y=Yes (Required) N=No (Not Allowed)



56050501

–

Rev
D


27

© 20
20

Telguard

ULC Installation Requirements Summary

*

Use Mercantile Listed bell and bell housing


**
All conductors of a fire alarm system shall be installed in metal raceway of the totally enclosed type

or

incorporated in a cable having a metal armour or sheath

# This requirement may be met by powering
the

TG
-
7 Series device from a DC alarm panel that has battery backup.



O=Optional (Not
Required)

Y=Yes (Required) N=No (Not Allowed)




Household Burglary

Household Fire

Household Burg/Fire
Combination

Commercial Burg

Commercial
Fire


TG
-
7

TG
-
7

TG
-
7

TG
-
7

TG
-
7
FS

Telguard
Model

O

O

O

O

O

UL/ULC/cUL
Listed Bell
and Bell Housing *

O

O

O

O

Y

AC transformer lines in
conduit.
*
*

Y

Y

Y

Y

Y

AC transformer plugged
into
un
-
switched outlet.

O

O

O

O

Y

AC transformer plugged
into dedicated branch
circuit.

-

-

-

N

N

PBX connection to RJ31X
jack.

O

O

O

Y

O

Enclosure Tamper Switch
connected to 24
-
hour
circuit.

O

O

O

O

Y

Antenna cable in flexible
conduit.

O

O

O

O

O

Attack resistant
enclosure (APC
-
32S).

24 hrs. Use 7ah.

24 hrs. Use 7ah.

24 hrs
.

Use 7ah.

24 hrs. Use 7ah.

24 hrs
.

Use 7ah.

12V. Battery backup
requirement.

#

O

O

O

O

Y

Radio Frequency
Warning
label placed

on
outside of front cover.
56050501

–

Rev
D


28

© 20
20

Telguard


Appendix
6

–

Detailed Specifications

Dialer to Interface Electronics


The patented integrated interface by
Telguard
, allows digital dialers to dial into the
cellular radio network.

•

Line voltage:
-
30 Vdc into standard telephone device when on
-
hook.

•

Dial tone: Precision 350 + 440Hz +/
-

1%. 10 digits dial out capability.

•

Mode: Loop start only. 25mA +/
-

10% off
-
hook.

•

Ringer Equivalence: 0.3 REN

•

Protected by U.S
. Patents: 4,658,096; 4,775,997; 4,922,517; 4,737,975; 4,868,519; 5,134,644.

Power

•

Maximum AC current draw:

•

125mA (battery charged)

•

350mA (battery charging)

•

Battery Supply:

•

Maximum full charge DC voltage = 13.8V +/
-

0.2V.

•

Battery charging system: Constant current, Electronic short circuit protection

•

Maximum charging current of 240mA

•

Transformer Supplied: 12 VAC 10VA, UL, plug
-
in; acceptable transformers:

•

GlobTek part number: WA1E800J00
-
N
-
GTGTAB

•

Tri
-
Mag part number: WTD
-
120
8
-
C

•

Average DC Current Draw:

•

6.2VDC 64mA (idle), 265mA (transmitting)

•

12VDC 34mA (idle), 121mA (transmitting)

•

16VDC 28mA (idle), 117mA (transmitting)


Digital Cellular Radio

and Other Specifications


The Telguard TG
-
7 radio
provides data connectivity on LTE networks. The TG
-
7

transceiver is FCC compliant, meeting all
requirements of Part 15 and 27 testing. It is also compliant to the PTCRB requirement
s.


•

For units using AT&T service:

•

Supported Bands
:
3G B2/B5, LTE B2/B4/B5/B17

•

FCC ID:

N7NHL7
6
88

•

IC ID:

2417C
-
HL7
6
88


•

For units using Verizon service:

•

Supported Bands: LTE B4/B13

•

FCC ID:

N7NHL7518

•

IC ID:

2417C
-
HL7518


•

For all Carriers:

•

Antenna Port: TNC connector (female), 50
-
ohm

•

RF
performances are compliant with 3GPP recommendation TS 36.101

•

Physical
Size:

TG
-
7/7FS=
11.4” x 7.75” x 3.3”

TG
-
7A
=
12.5” x 12.5” x 4.25”

•

Shipping weight:

TG
-
7/7FS=
5 lbs.

TG
-
7
A=
14 lbs.

•

O
perating Environment: 0
°
C to +49
°
C; 0
-

85%

humidity (non
-
condensing)

56050501

–

Rev
D


29

© 20
20

Telguard

A
ppendix
7

–

Accessories

ACD
-
12

12 feet of antenna cable and mounting bracket

ACD
-
35

35 feet of low loss high performance antenna cable and mounting bracket

ACD
-
50

50 feet of low loss high
performance antenna cable and mounting bracket

ACD
-
100

100 feet of low loss high performance antenna cable and mounting bracket

HGD
L
-
0


High Gain Directional Antenna

EXD
L
-
0

External
Omni
-
Directional
Antenna

46001401

Tamper
S
witch
, P
lunger

NO 955WH W/SCREW

TG
-
PEM

Power and Expansion Module

allows 24VDC panel power to operate TG
-
7FS or

adds

8 zones to a TG
-
7