Qolsys IQ Panel 2 Plus Firmware Updates
Qolsys now infrequently releases firmware updates for the IQ Panel 2 plus panels. Updates improve features to ensure that the panel continues to operate smoothly. On this page, you will find information about the latest firmware update for the IQ Panel 2 Plus.
Current Firmware:
- Software Version: 2.8.1-ADCS 9.7.10
- Build Number: 20231026_b9
- Linux Version: 3.4.0
- Android OS Version: 5.1.1
Important Notes:
Firmware Compatibility and Update Notes:
- An IQ Panel 2/IQ Panel 2 Plus must be on software version 2.0.1 or higher and connected to WIFI to install this update.
- Panels running version 2.5.0 or 2.5.1 must be updated to 2.5.3 first, before updating to 2.8.1. Links to prior firmware versions are available below.
- This update can also be pushed manually from Alarm.com, as long as the panel has a connection to WIFI. There is no charge for Alarm Grid customers who update using this method. Qolsys and Alarm.com will not allow the firmware to be downloaded using Cellular Data.
- Generally speaking, Qolsys panels should be updated in a regular, stepped manner. Too big a jump in firmware can cause the panel to become unusable. Per Qolsys Tech Support, the following are the largest jumps in firmware they recommend:
- 2.0.1 → 2.4.2
- 2.4.2 → 2.6.2
- 2.6.3 → 2.7.2 → 2.8.1
New Features
- New Setting for PowerG Outdoor Siren (Activation/Comfort LED) allowing the siren’s LED to stay on continuously.
- Added a new setting for Force Arming - if a sensor is open during arming, and Force Arm is enabled, if/when the sensor is restored, after arming is completed, it will become armed along with the rest of the system.
Fixes and Improvements
- Added a critical update relating to recovery of cellular connectivity in certain cases where it could become disconnected from the network.
- Improved SRF and PowerG daughter card discovery after panel reboot or software upgrade.
- Enabled sending and receiving of newer Z-Wave commands supported by Kwikset 620 door lock.
For the full list of fixes and improvements, refer to the Full Release Notes.
ATT3GSunset Patch for Qolsys IQ Panel 2/2Plus With Older AT&T LTE Communicator
For Qolsys IQ Panel 2/2 Plus users with an older AT&T LTE communicator who need to update their communicator's firmware prior to 02/22/22, you can download the file needed to do so here. Remember, in order to install this communicator firmware update, the panel must first be on Firmware Version 2.3.1 or higher. To check the panel version, go to Menu > Settings > Advanced Settings > Enter Installer or Master Code > About > Software, Software Version is listed at the top of this section. Once the panel has been updated with the latest desired firmware version, follow the same instructions for updating via MicroSD card to install this AT&T Communicator patch.
Instructions for Updating via Patch Tag When Panel is Connected To WIFI
To wirelessly install this software, no download is required, simply follow these instructions after making sure your panel is on version 2.0.1 or higher, or if the panel is on 2.5.0 or 2.5.1, that the user first updates to 2.5.3 before running the update for 2.7.1 (see note above). Also, the panel will need to be connected to WIFI:
- Touch the small gray bar in the center at the top of the Home screen on the panel.
- Touch “Settings”
- Touch “Advanced Settings”
- Enter a valid Installer or Dealer Code (defaults are 1111 and 2222 respectively)
- Touch “Upgrade Software”.
- Touch “Patch Tag” and enter: iqpanel2.8.1 then touch “OK”
- To install the AT&T 3G Sunset Patch, use Patch Tag ATT3GSunset
- Touch “Upgrade Using Network”. If the panel is connected to WIFI, the system will begin downloading the update, it will be installed when the download completes. Once the update begins Do Not Touch The Screen! The update will take about 5 minutes, and the panel will reboot as a part of the process. When the panel returns to the home screen and the Green LED at the right lights, the process has completed.
- Insert a Micro SD card into the computer you plan to download the update files to. A “Class 4” or higher Micro SDHC is recommended, with no less than 4gb and no more than 16gb of storage space available.
- Click the link above and download the linked file to your computer. This link is shared via Dropbox, you will need to click the option to "Download" from the top right or bottom of your screen. If you are prompted to sign up or sign in, click the link below this for "Continue with download only." It is recommended that you save the file to your desktop.
- The file will download as a compressed (.zip) file. Right click the file and choose to open or unzip.
- A folder will be created called “Software Patch xxx” where xxx indicates the firmware number.
- Inside the folder there will be three (3) files: “x.x.x.xxxxxxxx_full_upgrade.zip” “release.txt” and “signature”
- Drag ALL THREE of these files (not the folder itself) to the Micro SD card inserted in step 1. These MUST BE the only files on the Micro SD card.
- Properly remove the Micro SD card from the computer.
- Insert the Micro SD card into the slot on the upper-right side of the Qolsy IQ Panel 2.
- Swipe down from the top of the panel’s home screen and touch Settings > Advanced Settings
- Enter a valid Dealer or Installer code. Defaults are 2222 and 1111 respectively.
- Select Upgrade Software > Upgrade Using SD Card.
- The panel will search the Micro SD card and will begin downloading the update files automatically.
- Once the files have been located, press “OK” to reboot the panel.
- Once this process begins, DO NOT TOUCH THE SCREEN. The update will take about five minutes. After the panel reboots, the home screen will appear and the LED will turn green.
- Eject the Micro SD Card:
- Swipe down from the top of the panel’s home screen and touch Settings > SD Card.
- Select “Unmount SD card.”
- Remove the Micro SD Card from the panel by pushing the card in slightly. It should then spring back out.
- Please refer to the Firmware Release Notes for information about this update.
- There are no new features in this firmware release.
- Fixed an issue where sometimes the cell connectivity path isn’t re-established automatically after a panel software upgrade.
- Addressed a use case where PowerG sensors could unexpectedly remain “Not Networked” after a panel reboot or a panel software upgrade.
- There are no new features in this firmware release.
- Optimized implementation of 6-digit user codes for third-party integrations that was launched in 2.6.2.
- Control 4 customers are encouraged to update to 2.6.3 at their earliest convenience to take advantage of these security changes.
- 6-digit user codes should be enabled before the update is sent to avoid disruption of the integration connectivity.
- Revised localization for Portuguese markets.
- See the Release Notes for full details.
- There are no new features in this firmware release.
- Fixed an issue in 2.6.1 related to S2 versions of Linear Garage Door Openers. See TSB 210927 for additional details.
- The check-box option to re-launch the Easy Install Wizard after the next power up now works correctly.
- Support for dynamically loaded Help Videos in languages other than English now work as expected.
- For systems where EN Grade 2 is Enabled, Entry Beeps countdown during the Entry Delay.
- Third Party Integrations now require 6-digit user codes be enabled for enhanced security.
- See the Release Notes for full details.
- Added a new motion detector Sensor Group (45) - Away/Stay Instant Non-Follower.
- Reintroduced SD Card upgrade availability. For panels that need it, the “Firmware2” patch will be downloaded from Alarm.com. The panel must be connected to WIFI, and be monitored when the update is run.
- Now compliant with BS-8243e Standards (UK).
- Fixed an issue related to SRF sensors identified in TSB 210705
- Stability improvements to dual-path communication connectivity to the Alarm.com backend.
- Improved push notification of message center messages while on Photo Frame screensaver.
- PowerG activation LED can now be enabled/disabled on previously paired PowerG devices.
- For a full list of all additions and improvements in this software version, please check out the full Release Notes and Instructions
Release Notes
New Features
- There are no New Features in this release.
Fixes and Improvements
- Fixed an issue with the 6.81 Z-Wave SDK that could cause some devices not to behave properly when S2 Security Protocol was used. This primarily affects Schlage door locks and Honeywell T6 thermostats.
- Improvements regarding an issue beginning with 2.5.3 where LiftMaster Garage Door control didn’t work properly from the Panel Touchscreen. Complete fix will be introduced in 2.6.0. See TSB 201026 for additional details.
- Updated the PowerG Radio Firmware to version 80.34. This improves communication, particularly when using multiple PowerG wired to wireless translators.
- Fix for PowerG Shock Sensor (PGx935, SD-304, BW-SHK) issue that occurred after the 15 minute placement test mode timed out. Additional improvement for false alarm reduction when shock sensors are parked as two separate zones.
- 500-Series Eaton Z-Wave switches are not supported (RF9601, RF9617, RF9640-N & RF 9642-Z).
- PowerG Keypads (WS9LCDWFx) can now sound for fire alarms generated in other Partitions when the Global Fire setting is enabled.
- New Panel settings for Panel Ambient Noise Detector to adjust noise threshold and duration.
- Support for Alarm.com Smarter Business Temperature Monitoring (SBTM) service plan when using the PG9905 Temperature Sensor.
- New integration to show daily Solar inverter data (SolarEdge & Enphase) from Alarm.com on the Panel.
- LiveAnswer support on the Panel for video devices with non standard aspect ratio streaming.
- Future support for Z-Wave 700 series daughter cards.
- New drop down in the Easy Install Wizard to change the language to 1 of 13 different languages.
- New page added to the Easy Install Wizard with QR code links to download the Alarm.com app for Android and iOS.
- The Easy Install Wizard now provides context-based help screens with additional information like how to pair and test various devices.
- Added languages: German, Danish, Portuguese, Hungarian, and Romanian.
- Support for the new PowerG Wired to Wireless Converter (PG9WLSHW8).
- PowerG Modem Firmware Version 2.38
- Support for Pros Tags when used with Visonic PowerG Wireless Keypads (KP141 & KP241).
- Added support for Fire Trouble and Dirty Detector indication on the Panel and Alarm.com when using PowerG Smoke Detectors.
- Support for Supervision of Probe Disconnected condition when using the PG9905 Temperature Sensor
- Now supports the ability to disable the Reed switch and the Aux input on the PG9303 and PG9312. Can also disable the Aux input on the PG9945 during disarm. Extending battery life significantly on high traffic doors.
- PG9945 and PG9309 Door/Window sensors can now be learned in twice (auto enroll, then manual add). Once for the internal Reed switch, and once for the Aux input.
- The Alarm.com backend now supports the “Not Networked” status in event history. This is what shows when a PowerG sensor is learned into the panel, but does not complete enrollment and subsequently goes into RF Sensor failure.
- There are no New Features in this release.
- Improved filtering for low battery alerts when using an IQ Hardwire 16-F.
- Updates to broadband communication between the panel and Alarm.com.
- Fix for reporting carrier stats to the backend for enhanced troubleshooting.
- Fixes for intermittent issues with image uploads.
- Added a new Sensor Group (53) and Sensor Type (High Temperature) for use with environmental temp sensors like the IQ Temp (QS5515-840) and the PowerG Temp Detector (PG9905).
- Added a new Sensor Group (25 - Non Reporting) for Sensor Types: Water, Temperature & Freeze. This allows environmental sensors to report to alarm.com but not to the Central Station, if desired.
- Added support for Sump Pump integration via Alarm.com when the Water Management service plan is enabled.
- Added the ability to delete a failed Z-Wave node from Alarm.com.
- Added software and settings to support European CE & EN Grade 2 certification testing.
- Added the following new languages to the Panel: Italian, Dutch, Norwegian, Swedish, Icelandic.
- Increased the Sensor Name length from 24 to 56 characters.
- Photo Frame Start Time can now begin 1 minute after last touch.
- Added the ability to send Panel overheat notification to Alarm.com
- New Motion Detector quick names added to the default Sensor Name library.
- Disabling the Panel Camera setting on the Panel now disables the Panel Camera from the equipment list and the tile from the Alarm.com backend and end-user app.
- Master Code now has access to Language Settings.
- Made small language translation changes to Spanish & French (Canadian).
- Added access to Help videos on the final page of the Easy Install Wizard.
- Improved Weather Icon mapping between the Panel and Alarm.com.
- Fixed an issue where IQ Remote could stop chiming.
- Added Severe Weather Alert annunciation to IQ Remote when enabled on the primary Panel.
- Fixed an issue where the IQ Remote could get stuck in the Network Reconnection page.
- Addressed miscellaneous connection use cases to improve reliability.
- Photo Frame images can now be pushed from the primary IQ Panel 2 to the IQ Remote.
- Added the ability to record duress alarm videos from the built-in camera on the IQ Remote.
- Disarm Photos from IQ Remote can now be enabled/disabled.
- Modified "LiveView" cameras on the IQ Remote to be full screen.
- Improved Alarm Image upload timing to the primary Panel.
- Send Wellness "Check-in, Check-out" photos to Alarm.com when used with a service plan that has "Images-Plus" enabled.
- Wellness Alarms now "ring" at the panel during a two-way voice call to provide end-user feedback that a call is being made.
- Added Wellness alarm voice annunciations.
- Added automatic volume adjustment during a Wellness alarm event.
- Added a change so that Wellness alarm notifications are automatically cleared after 12 hours.
- Added support for EOL resistor detection from the auxiliary wired input on the PG9945, PG9303 and PG9312.
- "Group 2 - Fixed Silent" with PowerG single button panics (PG9938) & 2-button panics (PG9949) is now supported.
- Added new settings to allow PowerG Supervision to be independent of Legacy RF Supervision. Settable between 20 min, 30 min, 1 hr, 2 hrs, 4 hrs, 12 hrs, 18 hrs & 24 hrs.
- PowerG Sensor re-syncing and Not Networked status are now dynamically displayed as part of the sensor status on the Home Page.
- Added a Setting that allows the sounders in PowerG Smoke Detectors to act as additional sirens during all alarm types.
- PowerG sensors now display in the Sensor Test during the Easy Install Wizard.
- PowerG PIR CAM's (PG9934P & PG9944) can now be used for visual verification at the Central Station for Fire and CO alarms.
- Added support for the new PowerG Wireless Outdoor Curtain Motion (PG9902).
- Added the ability to report Tamper for Visonic KP-140, KP-141 & KP-160.
- The PowerG Sensor Test on the Panel now shows historical signal strength for PowerG Sensors.
- The strobe on PowerG Sirens (PG9901 & PG9911) now flash according to siren type.
- Quick Exit now supported on the PowerG Keypad (WS9LCDWF9).
- PowerG Keypad (WS9LCDWF9) buzzer now stops during a 2-way voice session.
- Support for PowerG Repeater (PG9920) AC failure notification.
- Fixed an issue where the new IQ Remote (QW9104-840) could continue to sound Entry Beeps for a short time after disarming from the primary panel.
- PG9945, PG9312, & PG9309 sensors that are learned in remotely from Alarm.com now have a default “Sensor Input” of Reed Switch instead of Auxiliary Normally Open.
- Added a new setting to disable Disarm Photos on the IQ Remote.
- Added a new setting to disable the Panel Camera page from the Panel UI. When this setting is Disabled it automatically turns off Disarm Photos, Alarm Photos, Alarm Videos & Settings Photos.
- Fixed an issue where the built-in Panel Glass Break could be defined as a Motion Detector when added remotely from Alarm.com.
- Fixed an issue where Panel time could show an hour earlier than actual time.
- Fixed a WIFI Issue that occurred when remotely requesting the Panel to scan for WIFI networks from Alarm.com.
- Added the ability to get consecutive Doorbell chime tones when the Skybell is pressed multiple times during a single notification event.
- When pushing a Panel software update from Alarm.com, the randomized delay of 0 - 30 minutes has been reduced to 0 - 5 minutes in order to speed up the update process. This will apply when updating from 2.4.2 to a higher version.
- Fixed an issue that was introduced in 2.4.2 where the Thermostat page on the Panel could be blank.
- There are no New Features in this release.
For a full list of all additions and improvements in this software version, please check out the full Release Notes and Instructions
Release Notes
New Features
PowerG Improvements In This Version
For a full list of all additions and improvements in this software version, please check out the full Release Notes and Instructions
Release Notes
New Features
The Following Fixes/Improvements Have Been Made in This Version:
Alarm.com Fixes/Improvements:
Release Notes
New Features
The Following Fixes/Improvements Have Been Made in This Version
IQ Remote Improvements:
Sound/Voices
Network Conectivity:
Photo/Video Changes
Wellness Improvements:
PowerG Improvements:
Release Notes
No new features were added in this release but please note An IQ Panel must be on software version 2.0.1 or higher and connected to WIFI to install this update wirelessly:
The Following Fixes/Improvements Have Been Made in This Version
Release Notes
The Following New Features Were Added In This Release:
The Following Fixes/Improvements Have Been Made in This Version
- Includes all fixes and improvements from the IQ Panel 2 & 2 Plus 2.3.3 Software Update.
- Includes all fixes and improvements from the IQ Panel 2 & 2 Plus PowerG Modem Firmware Update 80.25.
- Added a Pin change to better recognize the PowerG daughter card upon reboot.
Release Notes
The Following New Features Were Added In This Release:
- There are no New Features in this release.
The Following Fixes/Improvements Have Been Made in This Version
- Added the ability to get the "Long Sensor ID" from the PowerG daughter card and report it to Alarm.com.
- Added the ability to get the "Device Firmware Version" from the PowerG Sensors if Auto Learned after updating to 2.3.3 and report it to Alarm.com.
- Added the ability to send Alarm.com the PowerG daughter card radio and modem firmware versions.
Release Notes
The Following New Features Were Added In This Release:
- A new setting has been added for "Alarm.com Wellness." When enabled, auxiliary pendants learned into Sensor Group 6 will behave as traditional PERS (Personal Emergency Response Sensor) alarms. When tripped, the panel sends a signal to Alarm.com without generating a loud siren locally. Also no disarm is required to clear the alarm. Elderly users who may not be able to arm and disarm the system between auxiliary button presses will benefit from this update.
- A new page has been added to the "Easy Install Wizard". This feature checks and verifies that an Alarm.com programming template has been downloaded prior to proceeding with setup. This is a feature for professional installers, rather than DIY users.
The Following Fixes/Improvements Have Been Made in This Version
- PowerG Keypad (WS9LCDWF9) integration improvement:
- Battery-only mode now supported. Backlight turns off when in battery-only mode.
- Fixed an issue where the keypad may chime, even if chime was disabled at the panel.
- Fixed display issues where the PowerG keypad may show zones faulted that were actually closed.
- Communication stabilized between keypad and panel. This issue could cause a message of "Panel response not received."
- Improved performance with entry/exit beeps. They now better match the main panel.
- The ability to enter a user code when disarmed to arm the system to Stay mode is now supported.
- Fixed an issue with communication timer test where automated tests would stop after 20 attempts, and wouldn't resume until the panel was reset.
- Re-ordered the Easy Install Wizard so that dual-path test now follows WIFI test. The software update page was moved to the end of the wizard.
- Removed the ability for the master code to re-launch the Easy Install Wizard on next power up.
- Improved First Name, Last Name syncing between panel users and Alarm.com. Also made a change to allow multiple users with the same first name.
- Improvements with French language translations, based on customer feedback.
- Issue fixed where Chimes and Voices wouldn't restore to previous settings after exiting night mode.
- Partition naming improvements, including syncing of names between panel and Alarm.com.
- Link Quality Indicators (LQI) for Z-Wave devices are now sent to Alarm.com to improve remote troubleshooting.
- Error code reporting and language added to panel to assist with troubleshooting in the event a camera stops streaming to the panel.
- The Master Code is no longer allowed to do a master reset on an IQ Remote.
- Added support for newer models of the Anker A3102 Bluetooth speaker.
- IQ Panels running v4.0.0, v4.0.1 or v4.1.0 must first be updated to v4.1.1 - patch tag iqpanel4.1.1
- IQ Panels running v4.1.1 must first be updated to v4.2.1 - patch tag iqpanel4.2.1
- IQ Panels running v4.2.0/v4.2.1 must first be updated to v4.3.1 – patch tag iqpanel4.3.1
- IQ Panels running v4.3.0/v4.3.1/v4.3.2 must first be updated to v4.4.2 – patch tag iqpanel4.4.2
- Swipe down from the top of the screen and touch "Settings".
- Touch “Advanced Settings”
- Enter a valid Installer or Dealer Code (defaults are 1111 and 2222 respectively)
- Touch “Upgrade Software”.
- Touch “Patch Tag” and enter: iqpanel4.4.2 then touch “OK”
- Touch “Upgrade Using Network”. If the panel is connected to WIFI, the system will begin downloading the update, it will be installed when the download completes. Once the update begins Do Not Touch The Screen! The update will take about 5 minutes, and the panel will reboot as a part of the process. When the panel returns to the home screen and the Green LEDs are lit, the process is complete.
- Download and save the file required for the update to the device (phone, tablet, or computer). The latest update file is linked via the green button above. If you need to install any of the prerequisite versions those files are linked below. When you are taken to the Dropbox page, choose the Download button. This will download the entire file folder to your device, rather than the individually listed files. This is what you want.
- On the IQ Panel 4, go to Settings > Advanced Settings > Upgrade Software > "Upgrade Using Access Point".
- A QR Code will be displayed on the IQ Panel 4, scan it with your phone or tablet. If you are using a computer, then connect to the panel's access point using the SSID and Password provided on the panel screen.
- Press "Start" to begin the local server session, then from your device scan the second QR code provided by the IQ Panel 4, or if that's not an option, navigate to the "https" URL shown on the panel's screen.
- Follow the prompts on your phone, tablet, or device screen to select the correct files and transfer them to the panel.
- Once the files have been loaded to the IQ Panel 4, it should begin the update process.
- Added support for the ALL NEW IQ Remote PowerG - (IQR-PG)
- Added a new Silent Arming icon on the Panel UI
- Added a new setting for Force Arming - If a sensor is open during arming, and Force Arm is enabled, if/when that sensor is restored, after arming is completed, it will become armed along with the rest of the system.
- For the full list of New Features and Improvements, please read the Release Notes.
- This is a very large update. For the full list of New Features and Improvements, please read the Release Notes.
- This version has no new features.
- This firmware (4.1.1) contains a critical bug fix relating to panel cellular connectivity. This critical bug fix will be pushed to all IQ4 accounts that are registered with Alarm.com and have a WIFI connection.
- Support for PGxWLSHW8 & PGxHRDW8 PowerG Wired to Wireless Module Firmware version 1.2. This will allow for connection of up to four (4) HSM2108 zone expanders and one (1) HSM2300 power supplies per module; increasing the total possible PowerG hardwire to wireless zone count from 16 to 80. In addition, added “Temperature” as a hardwire Sensor Type and Flood Emergency as a PGM Output Rule Trigger.
- Photo Frame Screensaver images can now be loaded wirelessly from a mobile device or computer to the Panel via the built-in Panel Access Point.
- Sensors can now be individually bypassed from the Alarm.com app at the time of arming.
- New “Voltage Input Test” under System Tests that measures input voltage at the panel. This is a great new feature for DIYers.
- Doorbell Camera pop up notifications on the Panel now have a dedicated volume slider. This allows for Independent control of Doorbell ringing volume from the main Panel volume of Chimes and Voices.
- Fixed an issue where, under certain conditions, the temperature history from PGx905 would not display on Alarm.com.
- Option to enable/disable PMF (protected management frame) on the Panel under WIFI settings.
- New setting to allow Z-Wave Frequency selection based on country.
- Added the ability to utilize PowerG sirens (PGx901, PGx911) to annunciate Trouble Beeps.
- Panel Access Point can now be connected to by scanning an on-screen QR Code.
- Adaptive brightness using the Panel Ambient Light Sensor is now enabled by default.
- Read the full list of New Features and Improvements in TSB# 220228.
- Local Dealer branding (Logo, Help Videos & On-Screen Billboard) can now be loaded directly to the Panel via the built-in access point from any mobile device. this replaces the need to use an SD Card for Dealer branding.
- Improved flow for local Software Update via Panel Access Point, including QR code scanning to auto connect to the network.
- New user interface changes to encourage WIFI connectivity and to help panels stay connected over time to the WIFI network.
- Added Panel configuration support in advance of the pending release for IQ WIFI 6.
- Fixed an issue in 4.0.0 related to S2 versions of Linear Garage Door Openers. See TSB 210927 for additional details.
- Enhancements to Two-Way Voice audio analytics and default settings.
- Changed Severe Weather Siren notification to be unique from other types of notifications.
- Read TSB# 211028 for the full list of New Features and Improvements.
Instructions for Updating the Qolsys IQ Panel 2 Plus Via Micro SD Card
For customers who cannot update using WIFI, follow these steps to update using a Micro SD card:
New Features
New Features
Fixes and Improvements
New Features
Fixes and Improvements
New Features
Fixes and Improvements
New Features
Fixes and Improvements
Important Update Notes
New Features
For a full list of new and improved features, please see the Release Notes
To wirelessly install the software, no download is required, simply follow these instructions after making sure your panel is connected to WIFI and on either version 4.4.0, 4.4.1 or 4.4.2. If your panel is not on one of these versions, please follow the procedure outlined below and install the prerequisite version or versions first.