ADT Safewatch Pro 2000

The ADT Safewatch Pro 2000 is a Honeywell VISTA-20SE System that has been rebranded by ADT. It is an older and outdated system that is not recommended for current alarm monitoring. A user can choose to have this system monitored by Alarm Grid using the Bronze Plan or Cellular Alarm Monitoring service.

Although the ADT Safewatch Pro 2000 does not support Total Connect 2.0, it can be used in conjunction with a compatible AlarmNet cellular, IP, or dual-path communicator, or with a Telguard Universal Alarm Communicator. In order to support the AlarmNet communicator in ECP mode, where it connects directly to the keypad bus of the panel and sends signals in Contact ID, the panel must have an e2 chip installed. You can sometimes tell that the panel has an e2 chip by the presence of a round sticker on the heat sink inside the panel. Otherwise, you need to check whether or not the panel supports the Dynamic Signaling feature. The panel will contain fields *54 and *55 if it does, if these fields show an EE when you attempt to check them, the panel should not be used with the AlarmNet communicator in ECP mode. The ADT Safewatch Pro 2000 cannot be chip updated. If you need to upgrade the panel, we recommend using the Honeywell VISTA-21IPLTE with an optional LTE communicator, or the Honeywell Home PROA7PLUS.