Alarm.com ADC-T3000 Smart Thermostat - User Guide

Smart Thermostat
User Guide
ADC-T3000 1
Installation precautions
• Before installing or servicing the thermostat,
turn off power to the system at the circuit breaker.
• Leave power off until you have
finished installing or servicing.
• Shorting the electric terminals at the control on
the heating or cooling system may damage the
thermostat. Do not test the system this way.
• You must follow all local codes and
ordinances for wiring the system.
• This thermostat should only be powered by two
AAA alkaline batteries or a listed Class 2 power
supply at 24 VAC (C-Wire or wall transformer).
• An amperage higher than 1 amp through
each thermostat terminal may cause
damage to the thermostat.
• Verify that the system is 24 VAC. If the old
system is labeled as 120 or 240 volts or has
wire nuts, the system is high voltage. Do not
install the thermostat to a high voltage system.
Contact a local HVAC professional for help.


Questions?
Visit: www.alarm.com/supportcenter
or contact your service provider. 2
In the box
Power resistor
Drywall anchors (2)
Drywall screws (2)
AAA batteries (2)


Recommended tools
Phillips screwdriver
Pencil
Power drill (1/4” drill bit)
Needle-nose pliers
Trim plate
Back plate
Thermostat 3
Thermostat overview
Buttons

MENU:
Access options to change the
mode, fan, settings, and other features.

UP:
Adjust setpoint up or navigate
the
MENU
.

DOWN:
Adjust setpoint down or
navigate the
MENU
.
SELECT:
Select options in the
MENU
.
Modes
HEAT:
Will activate the heating system.
COOL:
Will activate the air conditioner.
AUTO:
Will select either the
HEAT
or
COOL

mode automatically.
EMER:
For use with heat pumps only. Will bypass the
heat pump and enable auxiliary/emergency heat.
OFF:
The system will not heat or cool.
Display
HEATING:
Illuminated in
HEAT
,
EMER
or
AUTO

mode when the thermostat is calling for heat.
COOLING:
Illuminated in
COOL
or
AUTO
mode
when the thermostat is calling for cool.
Illuminated when the thermostat is using one
or more Alarm.com Temperature Sensors.
❶ Display
❷ Up
❸ Down
❹ Menu
❺ Select
❻ Room Temperature
❼ Setpoint
❼
❻
❶
❹
❺
❷
❸ 4
Location
If replacing an old thermostat, the new thermostat
can be mounted in its place. If a new location is
desired it will be necessary to move the wiring.
New installation and relocation should follow
the accompanying guidelines to ensure the most
accurate temperature reading and ease of use.
• Mount thermostat on an inside wall,
approximately 5 ft. (1.5m) above the
floor in a frequently used room.
• Do not install in locations near appliances

or devices that affect the local temperature
such as televisions, lamps, or dryers.
• Avoid areas that are exposed to large
temperature variances, such as: direct sunlight,
near an AC unit, above or below auxiliary heat
and air vents, and drafts from windows.
• Be aware of what is on the other side of the
wall where the thermostat is being installed.
Do not install on walls adjacent to unheated
rooms, stoves, or housing hot water pipes.
• Damp areas will not only affect the humidity
reading of the thermostat, but could lead to
corrosion and shorten the life of the thermostat.
• Install in a location with good air circulation.
Stagnant air will not accurately reflect the
rate of temperature change in the room.
• Avoid areas behind open doors, corners,
and alcoves.
• Wait until construction and painting
are finished before installing. 5
Preparation
Test the system
Verify that the heating and/or cooling system
is operating properly before you try to install
the new thermostat.
! CAUTION:
Do not test the system by shorting
electric terminals at the furnace or air conditioner.
This may damage the thermostat.
Turn the power off
Turn all heating and cooling systems off.
This can be done at the circuit breaker.
! CAUTION:
Do not remove the existing thermostat
until power has been turned off at the circuit breaker.
Once power to the heating and cooling
systems is off, perform the following steps:
Remove the thermostat cover
Remove the cover from the existing thermostat.
Do not disconnect the wires yet.
Make sure the wires are identified correctly. If you
have an unidentified wire, it may be necessary to
identify the wire where it connects to the heating or
air conditioning equipment.
! CAUTION:
Wiring can vary for each manufacturer.
Identify all wiring before removing it from the existing
thermostat. Take a picture of the wires before you
detach them from the existing thermostat for
future reference.
Disconnect all of the wires and remove the
existing thermostat. Remember to secure
the wires so they don’t fall into the wall. 6
Prepare the wires
Follow these guidelines for safe and secure
wire connections:
• Ensure the wires are a proper
gauge between 18-24 AWG.
• Make sure wires have exposed
straight ends about 1/4” long.
! CAUTION:
Verify that the system is 24 VAC.
If the old system is labeled as 120 or 240 volts or
has wire nuts, the system is high voltage. Do not
install the thermostat to a high voltage system.
Contact a local HVAC professional for help.
Install the back plate
Use the bubble level provided on the back plate
as a guide. Mark where the screws will go with a
pencil through the screw holes on the back plate.
Ensure the top of the back plate is facing up.
If necessary, use the trim plate to cover up any
marks or holes left from the old thermostat.
Attach the trim plate before securing the
back plate to the wall.
If additional support is necessary, drill holes with
a 1/4” drill bit and tap in the drywall anchors.
Installation
Wire your new thermostat
Connect the wires to the new thermostat.
If you have extra wires, do not connect them
to the new thermostat. Please contact your local
HVAC professional for additional assistance.
• If you have R, connect it to RH.
• If you have RH and RC, you do not need a
physical jumper to connect the two terminals.
RH and RC are connected by a digital jumper.
• Z1 or Z2 can be used for W3, H, DH, or EX.
NOTE:
If you have a 2-wire hydronic heating system,
you may need to add the power resistor to the
system. Connect this resistor at your heating
equipment (not the thermostat) between the
C and W terminals. Additional information
about the power resistor can be found in the
Troubleshooting section. 7
Terminal designations
Conventional system
Terminal
Description
RC
Cooling power
RH
Heating power
Z1
Configurable W3, H (humidifier control),

DH (dehumidifier control),
EX (ventilation)
Z2
Configurable W3, H (humidifier control),
DH (dehumidifier control),
EX (ventilation)
W
Heat stage 1
W2
Heat stage 2
C
Common wire from secondary side of
heating transformer (if 2 transformers)
Y
Cool stage 1
Y2
Cool stage 2
G
Fan
O
Energized in COOL mode
B
Energized in HEAT mode
Heat pump
Terminal
Description
RC
Cooling power
RH
Heating power
Z1
Configurable W3, H (humidifier control),

DH (dehumidifier control),
EX (ventilation)
Z2
Configurable W3, H (humidifier control),
DH (dehumidifier control),
EX (ventilation)
W
Aux stage 1
W2
Aux stage 2
C
Common wire from secondary side of
heating transformer (if 2 transformers)
Y
Pump stage 1
Y2
Pump stage 2
G
Fan
O
Energized in COOL mode
B
Energized in HEAT mode 8
Install the batteries
The thermostat can be powered by battery or
24 VAC. If a wall transformer is used to power
the thermostat, connect between C and RH.
Ensure the batteries are installed following the
specified polarity markings on the thermostat.
! CAUTION: BATTERY WARNING
• Always replace the batteries as soon
as you have low battery levels, indicated
by a caution sign and “
LOW BATTERY
”
flashing on the display. If the batteries drain,
the thermostat could leave the HVAC system
on or off, overheating or freezing the home.
• If the thermostat buttons flash amber when
pressed and the screen does not illuminate,
the batteries in the thermostat are extremely
low. Install fresh batteries immediately.
• Always replace the batteries when they are
low to protect the thermostat from damage
and corrosion by leaking batteries.







• If the home is unoccupied for a month or
more, such as with vacation homes, you should
replace the batteries as a preventive measure
against battery failure while you are away.
• Always use new batteries as replacements. 9
Attach the body and back plate
Verify that any excess wire is tucked back into
the wall to allow room for the thermostat
to sit flush against the back plate.
Return the thermostat to the wall plate by pressing
the thermostat body firmly into the back plate
mounted to the wall. Ensure that the pins on the
body are correctly aligned with the back plate. Failure
to do so could cause damage to the thermostat.
Turn the power on
Restore power to all the heating and cooling
systems. This can be done at the circuit breaker. 10
Setup
The thermostat will automatically
detect connected wires.
Follow the on-screen instructions to
complete the thermostat configuration.
NOTE:
If the thermostat screen does not show
all the connected wires, remove the thermostat
from the wall and verify that all wires are
properly connected. If issues persist, there may
be a problem with automatically detecting your
wiring. Please see the Bypassing Wire Detection
information in the Troubleshooting section.
Depending on the system type and
configuration, the thermostat may request
the following information during setup:
Heat type
Tells the thermostat whether it should
turn on the fan during a heating cycle.
• Forced air heating:
Electric
• Radiant floor heating:
Fossil
• Fossil/electric baseboard heating:
Fossil
• Radiators:
Fossil
• If unsure:
Unsure
Backup heat type
Tells the thermostat what type of auxiliary/
backup heating the heat pump uses.
•
Electric:
This is the most common
type of backup heating.
•
Dual fuel:
Some heat pumps use a fossil
furnace (for example, natural gas, oil,
or propane) for backup heating.
•
If unsure:
The system will automatically detect
which heat type is appropriate for your system.
Z1/Z2 terminal function
These are the “dynamic” terminals. If an auxiliary
wire has been connected, please specify the
function it will perform.
•
W3:
Third stage of heat or aux
•
H:
Humidifier
•
DH:
Dehumidifier
•
EX:
Ventilation (HRV, VRV, air baffle) 11
Add to the Z-Wave network
1. Put the Z-Wave controller into
ADD
mode. Refer to
the controller documentation for more information.
2. Press the
MENU

button.
3. Select
SETTINGS
.
4. Select
NETWORK
.
5. Select
ADD
.
6. Log in to your online account to sync the
thermostat with the account, or contact your
Service Provider for installation setup.
NOTE:
Write your login information below
once you have chosen a personal password.

User ID


Password
Configure the thermostat
While the default settings online will be sufficient
in most cases, you also have the option to change
advanced configuration settings, such as: Swing,
Differential, Fan Circulation Period, Fan Circulation
Duty Cycle, Maximum Setpoints, Minimum Setpoints,
and Thermostat Lock.
! CAUTION:
Be careful when changing advanced
configuration settings. These configuration
settings should only be changed by those familiar
with heating and cooling systems’ parameters.
Contact a local HVAC professional for help.
Change the default settings
Use the following instructions if you wish to
change the default settings on your thermostat.
Changing the temperature display from

Fahrenheit to Celsius

1. Press the
MENU

button.
2. Select
SETTINGS
.
3. Select
USER
.
4. Select
F/C
.
5. Select
C
. 12
Enabling motion-detected wake
This setting will enable the thermostat screen
to wake when motion is detected nearby.
1. Press the
MENU

button.
2. Select
SETTINGS
.
3. Select
USER
.
4. Select
MOTION
.
5. Select
ON
.
Note: This feature is only available if
the thermostat is AC powered.
Disabling AUTO mode
1. Press the
MENU

button.
2. Select
SETTINGS
.
3. Select
USER
.
4. Select
AUTO
.
5. Select
DISABLE
.
Humidity control
The thermostat can adjust the humidity level in your
home by directly controlling an external humidifier,
dehumidifier, or by using the cooling system to dehumidify.
For an external humidifier or dehumidifier, the
thermostat must be configured to use the Z1 or Z2
terminal. Z1 and Z2 configuration can be found in the
Settings section of the Installer menu. If a cooling
system is present without an external dehumidifier,
the thermostat will extend your cooling cycles in an
attempt to reach your dehumidification setpoint.
Changing the humidity mode
Select the mode for which you would
like to control humidity.
1. Press the
MENU

button.
2. Select
SETTINGS
.
3. Select
USER
.
4. Select
HUMIDITY
.
5. Select
MODE
.
The modes are
OFF
,
DEHUMID
,
HUMID
, and
AUTO
.
AUTO
will select either the
DEHUMID

or
HUMID
mode automatically.
6. Select the desired mode. 13
Changing the dehumidifier setpoint
Ensure that the humidity mode selected
is either
DEHUMID
or
AUTO
.
1. Press the
MENU

button.
2. Select
SETTINGS
.
3. Select
USER
.
4. Select
HUMIDITY
.
5. Select
SETPOINT
.
6. Select
DEHUMID
.
7. Use the
UP/DOWN

buttons to adjust
to the desired dehumidify setpoint.
Changing the humidifier setpoint
Ensure that the humidity mode selected
is either
HUMID
or
AUTO
.
1. Press the
MENU

button.
2. Select
SETTINGS
.
3. Select
USER
.
4. Select
HUMIDITY
.
5. Select
SETPOINT
.
6. Select
HUMID
.
7. Use the
UP/DOWN

buttons to
adjust to the desired humidify setpoint.
NOTE:
The thermostat enforces a 20%
"deadband" or minimum difference between
the minimum and maximum humidity setpoints.
Moving one of the setpoints within 20% of
the other will force the other setpoint to move
automatically to maintain the 20% deadband.


14
Ventilation
The thermostat can control a ventilation system
(HRV, VRV, or air baffle) using the Z1 or Z2
terminal. By default, the thermostat will operate
the ventilation system for 15 minutes every hour.
To change the ventilation settings, refer to the
advanced configuration settings through the
Customer Website or Mobile App. If the settings are
not available, please contact your service provider.


Thermostat reconfiguration
If the wiring changes, or if a mistake was made
during initial configuration, the thermostat's
HVAC settings can be reconfigured. This process
will not remove the thermostat from the Z-Wave
network. However, all HVAC settings and
configurations will be set back to their default
values, and the thermostat will present the
user with the initial setup screens again.














Reconfiguring the thermostat
1. Press the
MENU

button.
2. Select
SETTINGS
.
3. Select
INSTALLER
.
4. Select
RECONFIG
.


Check the system
! CAUTION:
Do not test the AC during cold weather
or heat during hot weather. Wait for mild weather to
fully test the system.
Check heating
1. Press the
MENU

button.
2. Select
MODE
.
3. Select
HEAT
.
4. Press the
UP
button to raise the setpoint
above room temperature. Wait 5 minutes for the
system to turn on.
5. After verifying the heating system is working,
return the setpoint to the desired temperature.
15
Check cooling
1. Press the
MENU

button.
2. Select
MODE
.
3. Select
COOL
.
4. Press the
DOWN
button to lower
the setpoint below room temperature.
Wait 5 minutes for the system to turn on.
5. After verifying the cooling system is working,
return the setpoint to the desired temperature.


Operation
Waking the device
1. Press any button to wake the thermostat up.
2. After waking, the display will show the current
mode, room temperature, and setpoint.





Changing the mode and setpoint
1. Press the
MENU

button to
access the menu screen.
2. Select the
MODE
option.

• The modes are
HEAT
,
COOL
,
AUTO
,
EMER
, and
OFF
.
• The thermostat will only show the modes that
are available based on the system configuration.
• When in
EMER
mode, the thermostat will
flash
EMER
when the display wakes up,
and it will show
HEAT
at the top of the screen.
Changing the mode will leave
EMER
mode.
3. Select the desired mode.
4. Once in the desired mode, press the

UP/DOWN

button to adjust
to the desired setpoint.
• In
AUTO
mode when the system is idle,
the screen will display
AUTO
. The thermostat
will display
HEATING
when calling for heat
and
COOLING
when calling for cool.




Changing the fan mode
1. Press the
MENU

button.
2. Select the
FAN MODE
option.


The fan modes are
AUTO
,
ON
, and
CIRCULATE
.
The thermostat will only show the fan modes if it
has been configured to control a fan.


AUTO
mode will automatically turn the fan on
when your system is either heating or cooling.


CIRCULATE
will turn the fan on for 15 minutes
every hour by default. The duration for
CIRCULATE

can be configured from the online account.



Changing the batteries
If the thermostat batteries are low, replace
the batteries with two new AAA batteries.
1. Remove the thermostat from the
back plate by pulling the thermostat
straight out and off the wall.
2. Take out the existing batteries.
3. Insert the new batteries following the specified
polarity markings on the thermostat.
4. Return the thermostat to the wall plate by pressing
the thermostat body firmly into the back plate
mounted to the wall. Ensure that the pins on the
body are correctly aligned with the back plate.
Failure to do so could cause damage to
the thermostat.
16 Troubleshooting
Heating or cooling doesn’t turn on when the
setpoint is above or below the room temperature
To prevent damaging the compressor, the thermostat
inserts a delay when cycling the compressor. If you
think the system should be on and it’s not, change the
setpoint to 2 degrees beyond the current setpoint
and wait 5 minutes to see if the system turns on.
If not, contact a local HVAC professional.
Heat pump is “cooling when it should be heating”
or “heating when it should be cooling”
Some heat pumps use the O terminal, while others
use the B terminal. Try switching the O or B wire
to the opposite terminal. Contact a local HVAC
professional for further assistance.
Thermostat buttons flash amber and screen
does not illuminate
The batteries in your thermostat are extremely low.
Install fresh batteries immediately.
Bypassing wire detection
If the automatic wire detection feature is not
correctly identifying your wires, please proceed
to bypass the automatic wire detection.
On the wiring detection screen, select
NO
.
The thermostat will display
Check Wiring
and Reinstall
. Select
BYPASS
and continue
through the remaining prompts to manually
configure the thermostat. You will need to
know the system type, heat type, and number
of stages to complete the installation.
Locating the INSTALLER (setup) menu
The initial setup menu can be accessed at any time:
1. Press the
MENU

button.
2. Select
SETTINGS
.
3. Select
INSTALLER
.
17 Remove the thermostat from the Z-Wave network
If for some reason the thermostat must be removed
from the network, follow the steps below:
1. Put the Z-Wave controller into
Remove mode. Refer to the controller
documentation for more information.
2. Press the
MENU

button.
3. Select
SETTINGS
.
4. Select
NETWORK
.
5. Select
REMOVE
. Follow the on-screen instructions.
Thermostat displays "Safety Delay" on the screen
The thermostat will protect your compressor
from short cycling and display "Safety Delay"
with a timer on the screen. When the timer
expires, the thermostat will automatically
resume heating or cooling.
Can I keep the thermostat screen lit up at all times?
No. The thermostat display cannot be lit up
indefinitely. See the section on "Enabling motion-
detected wake" to have the screen light up
when a person walks up to the thermostat.
Thermostat displays "Power Resistor Required"
on the screen
You have a system that requires the included
power resistor to be installed on the zone valves
on your HVAC equipment. See the diagram
below for where to install the power resistor
between terminals 1 and 2 on Taco valves.
18
Is my thermostat a repeater in the Z-Wave network?
The thermostat is only a repeater when it has been
added into the network while it has a common
wire connected and powered. If the thermostat
receives a common wire after being added to the
network, the thermostat will need to be removed
and re-added to enable the repeater functionality.
Where do I view and change advanced
features and settings for my thermostat?
Advanced thermostat configurations and features
such as outdoor balance point, staging delays,
venting (HRV, VRV, and air baffles), and Geo-
Services require an online account and security
panel or gateway. Use the Customer Website
or Mobile App to configure these options.
My thermostat is displaying a fault code
Please contact your service provider. You can find
their contact information on the Customer Website
or Mobile App.
Resetting the thermostat to factory defaults
The thermostat can be reset back to its factory
settings. This will reset all of the HVAC settings, rules,
and schedules on the thermostat, and it will also
remove the thermostat from the Z-Wave network.
Note: The panel or gateway will be




unaware that this procedure was performed,
so it is recommended that you follow the process
in the “Remove the thermostat from the Z-Wave
network” section before performing this reset.
1. Press the
MENU

button.
2. Select
SETTINGS
.
3. Select
INSTALLER
.
4. Select
RESET
.
Thermostat displays "Isolation Relay Required"
on the screen
Please contact your service provider. You can find
their contact information on the Customer Website
or Mobile App.
19 Notices
FCC
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
IC
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain should
be so chosen that the equivalent isotropically radiated power (e.i.r.p.)
is not more than that necessary for successful communication.
Conformément à la réglementation d’Industrie Canada, le présent émetteur
radio peut fonctionner avec une antenne d’un type et d’un gain maximal
(ou inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but
de réduire les risques de brouillage radioélectrique à l’intention des autres
utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la
puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité
nécessaire à l’établissement d’une communication satisfaisante.


Z-Wave
This product can be operated in any Z-Wave network with other Z-Wave
certified devices from other manufacturers. All non-battery operated
nodes within the network will act as repeaters regardless of vendor to
increase reliability of the network.
NOTE:
The grantee is not responsible for any changes
or modifications not expressly approved by the party
responsible for compliance. Such modifications could
void the user’s authority to operate the equipment.
Questions?
Visit: www.alarm.com/supportcenter
or contact your service provider.
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Suite 100
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190508

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