Frequently Asked Questions

What Is the Default Installer Code on a 2GIG Edge?
The default Installer Code for the 2GIG Edge is 1561. This code is used to access the Installer Toolbox and program the system. Keep reading for full info.
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How Do I Clear a Trouble on a Qolsys IQ Panel 4?
To clear a trouble condition on an IQ Panel 4, correct the cause of the trouble then go to messages and acknowledge the trouble alert. Click here for details.
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How Do I Find the Firmware Version of a PROA7PLUS?
To find the firmware version of a PROA7PLUS enter the Installer Tools menu then check System Information then General Information. Click here to learn more.
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How Do I Install The Alarm.com ADC-SVR210?
Connect the device to the network and apply power. Add the ADC-SVR210 to the customer account and configure camera connections. Click here for setup details.
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Alarm.com ADC-SVR210 Vs. ADC-SVR122
Here, we compare Alarm.com's ADC-SVR210 released in 2024 with the ADC-SVR122 which was recently discontinued. Click here for a feature rundown and comparison.
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How Do I Setup the ADC-VDB780B Wireless Video Doorbell?
There are multiple ways to configure the Alarm.com ADC-VDB780B. A gateway is required to connect the doorbell to WIFI and Alarm.com. Click here to learn how.
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How Do I Disable Dual-Band WIFI On a Qolsys IQ Panel 4?
Although dual-band WIFI is usually a good thing, it may be advantageous to disable it. Disable it in Advanced WIFI settings. Click here and find out how today!
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How Do I Program a Resideo 5800CMBOV Properly?
First, decide which features you plan to use. Next, program a zone for each feature. Finally, test each feature for proper operation. Click here for details.
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How Can I Have Remote Access To My Qolsys IQ Panel 4?
To access your Qolsys IQ Panel 4 remotely you need a monitoring plan. Depending on the plan you choose, you'll get access to Alarm.com. Click here for details.
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What Is the Default Installer Code on a Resideo PROA7C?
The Resideo PROA7C's default Installer Code is 4112. The Installer Code must be used to enter programming. Click here to read about the PROA7C Installer Code.
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