Frequently Asked Questions
How Do I Run a WIFI Test on an IQ5 Hub Security System?
Run a WIFI test on the IQ5 Hub by swiping down, touching Settings, Advanced Settings, entering code 1111, then System Tests. Touch WIFI Test and then press Run.
How Do I Add a New User Code on the IQ5 Hub Alarm Panel?
Add a new user code on the IQ5 Hub by swiping down for Settings, touching Advanced Settings, entering your Master code 1234, and selecting User Management.
How Do I Pair a Phone for Touchless Disarming on IQ5 Hub?
Pair a phone for touchless disarming on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1234, then Bluetooth Devices and select Add Device.
How Do I Open the Settings Tray on the Qolsys IQ5 Hub Panel?
To open the settings tray on the Qolsys IQ5 Hub, swipe down from the top of the touchscreen. The tray provides quick access to volume and brightness controls.
How Do I Disarm the IQ5 Hub Home Security Alarm System?
Disarm the IQ5 Hub by touching the disarm icon on the screen and entering your user code. You can also disarm remotely via the Alarm.com app or with Bluetooth.
How Do I Connect the IQ5 Hub Panel to My Home WIFI Network?
Learn how to connect the IQ5 Hub to your WIFI network. Navigate to Advanced Settings, select Wi-Fi, choose your network from the list, and enter your password.
How Do I Set Up the Screen Saver on the 2GIG GC Touch?
On the 2GIG GC Touch, set up the Screen Saver / Photo Frame by tapping Settings, entering your code, then tapping Screen Management and selecting Photo Frame.
How Do I Change to 6-Digit User Codes on a 2GIG GC Touch?
The 2GIG GC Touch supports 4 or 6-digit user PINs. Use the Installer Code to open User Management and tap PIN Code Length to switch all user codes to 6 digits.
What Is Exit Delay on the Qolsys IQ5 Hub Security Panel?
Exit Delay on the Qolsys IQ5 Hub is a countdown timer that begins as soon as you arm the system, giving you time to exit before sensors become fully active.
How Do I Install a First Alert VISTAH3?
Mount the panel, making sure to choose a suitable location for RF signals. Program the system and register the communicator. Come learn to install a VISTAH3.
Run a WIFI test on the IQ5 Hub by swiping down, touching Settings, Advanced Settings, entering code 1111, then System Tests. Touch WIFI Test and then press Run.
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How Do I Add a New User Code on the IQ5 Hub Alarm Panel?
Add a new user code on the IQ5 Hub by swiping down for Settings, touching Advanced Settings, entering your Master code 1234, and selecting User Management.
Added:
How Do I Pair a Phone for Touchless Disarming on IQ5 Hub?
Pair a phone for touchless disarming on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1234, then Bluetooth Devices and select Add Device.
Added:
How Do I Open the Settings Tray on the Qolsys IQ5 Hub Panel?
To open the settings tray on the Qolsys IQ5 Hub, swipe down from the top of the touchscreen. The tray provides quick access to volume and brightness controls.
Added:
How Do I Disarm the IQ5 Hub Home Security Alarm System?
Disarm the IQ5 Hub by touching the disarm icon on the screen and entering your user code. You can also disarm remotely via the Alarm.com app or with Bluetooth.
Added:
How Do I Connect the IQ5 Hub Panel to My Home WIFI Network?
Learn how to connect the IQ5 Hub to your WIFI network. Navigate to Advanced Settings, select Wi-Fi, choose your network from the list, and enter your password.
Added:
How Do I Set Up the Screen Saver on the 2GIG GC Touch?
On the 2GIG GC Touch, set up the Screen Saver / Photo Frame by tapping Settings, entering your code, then tapping Screen Management and selecting Photo Frame.
Added:
How Do I Change to 6-Digit User Codes on a 2GIG GC Touch?
The 2GIG GC Touch supports 4 or 6-digit user PINs. Use the Installer Code to open User Management and tap PIN Code Length to switch all user codes to 6 digits.
Added:
What Is Exit Delay on the Qolsys IQ5 Hub Security Panel?
Exit Delay on the Qolsys IQ5 Hub is a countdown timer that begins as soon as you arm the system, giving you time to exit before sensors become fully active.
Added:
How Do I Install a First Alert VISTAH3?
Mount the panel, making sure to choose a suitable location for RF signals. Program the system and register the communicator. Come learn to install a VISTAH3.
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