Frequently Asked Questions

How Do I Open the Settings Tray on the IQ Panel 5?
Swipe down from the top of the IQ Panel 5 screen to open the Settings Tray and access volume, brightness, and other system controls. Click here to learn more.
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How Do I Change the Volume and Sound on the IQ Panel 5?
Change the IQ Panel 5 volume by swiping down from the top of the screen to open the settings tray. Slide the volume bar left or right to adjust the sound level.
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How Do I Add Photos to the Photo Frame on My IQ5 Hub?
Add photos to the IQ5 Hub Photo Frame by swiping down from the top of the screen, touching Photo Frame, then touching ADD to load WIFI packs or your own images.
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How Do I Add Photos to the Photo Frame on the IQ Panel 5?
Learn how to add photos to the IQ Panel 5 Photo Frame using WIFI, Bluetooth, or the Panel Access Point. Follow this tutorial to customize your screen today.
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Does the IQ5 Hub Require Professional Monitoring?
No, the IQ5 Hub doesn't require professional monitoring, but to unlock its full security and home automation potential, monitoring is recommended. Learn more!
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Does the Qolsys IQ Panel 5 Require Professional Monitoring?
The Qolsys IQ Panel 5 does not require professional monitoring, but many advanced features, like remote control, are only available with monitoring. Click here!
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What Is the IQ Panel 5 Message Center and How Do I Use It?
The IQ Panel 5 Message Center stores system alerts. Access it by touching the envelope icon in the upper right corner of the screen. Click here for details.
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How Do I Dismiss Pop-Up Notifications on the IQ Panel 5?
The IQ Panel 5 displays pop-up notifications for alerts and doorbell rings. Dismiss these pop-ups with a simple swipe gesture to clear them from view.
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How Do I Program a 2GIG Motion Sensor with a 2GIG GC Touch?
To program a 2GIG motion sensor, access Sensor Settings from the installer menu, select an empty zone, then enroll the device. Click here for full walkthrough.
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Can I Connect the 2GIG GC Touch Panel to Apple HomeKit?
No, the 2GIG GC Touch does not support Apple HomeKit integration. The panel uses Alarm.com for smart home control, which offers its own app and voice options.
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