CMS vs. TMA 5-Diamond Requirements

www.cmsn.com
Preparation
Training
Course Type
Training Period
Topics/Chapters
Quizzes
Midterm & Final Exam Questions
Passing Scores
Hands
-
On Training
Quality Check
Customer Service Certification
Online
Three Days
14
40
70 %
Live Training
Six Weeks
22
150
4
90 %
3 weeks (Operators handle actual alarms under trainer’s supervision)
All signals are 100 % quality checked for 4 weeks post training
16 hours + Exam
*information on TMA Five Diamond Central Station Training obtained from the TMA website and online training courses