Resideo Tuxedowc User Guide - Dated 4/19 Rev A
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User Guide
800-
25549A
4/19 Rev.
A Table of Contents
i
ABOUT THE SYSTEM
...............................................................................................................................................................................
1
Introduction
..........................................................................................................................................................................................
1
System Interface
..........................................................................................................................................................................
1
Navigating through the
TUXEDOWC
Touchscreen
......................................................................................................................
1
About Your Home/Security Screen
...............................................................................................................................................
2
System Information
......................................................................................................................................................................
2
Multimedia Application
..................................................................................................................................................................
2
System Troubles
..........................................................................................................................................................................
5
User Codes
..................................................................................................................................................................................
6
Extended Functionality
.................................................................................................................................................................
6
LED Operation
..............................................................................................................................................................................
6
Safe Mode
....................................................................................................................................................................................
6
SECURITY
.................................................................................................................................................................................................
7
Introdu
ction to Security System Operation
..........................................................................................................................................
7
How to Arm the System
................................................................................................................................................................
8
How to Display Faults
...................................................................................................................................................................
9
How to Bypass Zones
...................................................................................................................................................................
9
How to Clear Bypassed Zones
...................................................................................................................................................
10
How to Disarm the System
.........................................................................................................................................................
10
To disarm Multi
-Partitions do the following:
................................................................................................................................
11
How to Check the Status of Other Partitions
..............................................................................................................................
11
Fire and Ca
rbon Monoxide Alarm Operation
..............................................................................................................................
12
In Case of Fire Alarm
.................................................................................................................................................................
12
Silencing and Clearing a Fire/Carbon Monoxide Alarm
..............................................................................................................
12
Table of Contents
ii
More Choices
....................................................................................................................................................................................
13
How to Clear/Hide a Control Panel Message
.............................................................................................................................
13
Advanced System Features
.......................................................................................................................................................
13
Console Emulation Mode
...........................................................................................................................................................
13
How to View the Event Log
........................................................................................................................................................
14
How to Send Em
ergency Messages
..........................................................................................................................................
15
SETUP
......................................................................................................................................................................................................
17
System Information
....................................................................................................................................................................
17
System Setup
.............................................................................................................................................................................
17
System WIFI
...............................................................................................................................................................................
17
Account
......................................................................................................................................................................................
18
Disp & Audio Setup
....................................................................................................................................................................
18
Operating Modes
........................................................................................................................................................................
18
Adjust the Screen Timeouts
.......................................................................................................................................................
19
Clean Screen
..............................................................................................................................................................................
19
Routine Care
..............................................................................................................................................................................
19
Brightness and Volume Control
..................................................................................................................................................
20
MULTIMEDIA
...........................................................................................................................................................................................
21
Video Setup
.......................................................................................................................................................................................
21
P icture S e tup
.....................................................................................................................................................................................
21
SYSTEM SETUP
......................................................................................................................................................................................
23
Time/Date Setup
................................................................................................................................................................................
23
Setting Daylight Savings Time
....................................................................................................................................................
23
Setting Current Time and Date
...................................................................................................................................................
23
CS Setup
...........................................................................................................................................................................................
24
User Setup
.........................................................................................................................................................................................
24
Authority Levels
..........................................................................................................................................................................
24
How to
Add a User
.....................................................................................................................................................................
25
How to Add an Existing User to a Second Keypad
.....................................................................................................................
25
How to Delete a User
.................................................................................................................................................................
25
How to Edit a User
.....................................................................................................................................................................
25
Table of Contents (cont'd)
iii
Advanced Setup
................................................................................................................................................................................
26
Power Mode Setup
.....................................................................................................................................................................
26
Night Setup
.................................................................................................................................................................................
26
Keypad Reset
.............................................................................................................................................................................
26
End
-User License
.......................................................................................................................................................................
26
Factory D
efault
...........................................................................................................................................................................
27
End User License
.......................................................................................................................................................................
27
Safe Mode
.........................................................................................................................................................................................
28
AUTOMATION DEVICES
.........................................................................................................................................................................
30
Include Z
-Wave Devices
....................................................................................................................................................................
31
Include a Light, Switch or Outlet Module
....................................................................................................................................
31
Inclu
de a Resideo Thermostat
....................................................................................................................................................
32
Include a Door Lock
...................................................................................................................................................................
32
Wi
-Fi Thermostat Programming
.........................................................................................................................................................
33
Enrolling
.....................................................................................................................................................................................
33
Removing a Thermostat and/or Account Association
.................................................................................................................
33
Exclude Z
-Wave Devices
..................................................................................................................................................................
34
Exclude a Light, Switch or Outlet Module
...................................................................................................................................
34
Exclude a Resideo Thermostat
..................................................................................................................................................
34
Exclude a Door Lock
..................................................................................................................................................................
34
Abort a Z
-W a ve Ac tio n
......................................................................................................................................................................
35
Remove Failed Devices
..............................................................................................................................................................
35
Device Setup
..............................................................................................................................................................................
35
Replace Failed Device
................................................................................................................................................................
36
Default the Z
-Wave Controller
....................................................................................................................................................
36
Scene Setup
......................................................................................................................................................................................
37
Scene Rules
...............................................................................................................................................................................
37
Critical Events
............................................................................................................................................................................
37
Scene Setup Options
.................................................................................................................................................................
38
Table of Contents
iv
Create a Room
..................................................................................................................................................................................
40
Setting a Secondary (Keypad) Controller
..........................................................................................................................................
40
Updating Controllers (K
eypads) with New or Removed devices
................................................................................................
41
Removing a Secondary Controller (Keypad)
..............................................................................................................................
41
Z-Wave Troubleshooting
...................................................................................................................................................................
41
Remote Services
...............................................................................................................................................................................
42
Remote Services Setup
..............................................................................................................................................................
42
Controlling Automation (Z
-Wave) Devices Remotely
.................................................................................................................
43
Creating Scenes in Total Connect
..............................................................................................................................................
43
Enabling Devices for Total Connect
...........................................................................................................................................
43
Total Connect Server Screen for Troubleshooting
.....................................................................................................................
44
Z-Wave Notes:
...................................................................................................................................................................................
44
Compatible Devices
...........................................................................................................................................................................
45
Wireless Range
.................................................................................................................................................................................
46
Two Year Limited Warranty
...............................................................................................................................................................
47
FEDERAL COMMUNICATIONS COMMISSION & ISED STATMENTS
............................................................................................
49
NOTE:
This device is a Security Enabled Z
-Wave Controlle
r.
1
About the System
Intro
duction
Congratulations
on your ownership of a
TUXEDOWC
Touch
screen
Home
Security
System
which combines home automation and
home security.
With clear, simple controls on a
Touchscreen interface,
the
TUXEDOWC
Touch
screen
is both easy t
o learn and easy to
use.
Press the
icon to view the
Product/Training
Vide
o’s
containing
easy step by step tutorials to assist with the setup and
customization of the system.
System
Interface
Equipped with web
-hosting capabil
ity and built
-in Z
-Wave
®
technology,
the
TUXEDOWC
Touch
screen
can be retrofitted into home
electronics devices and systems without interference from common household wireless electronics.
Features
The
TUXEDOWC
Touch
screen
is used for quick and easy securi
ty system ope
ration
and control devices in the home
such as, lamp
modules, dimmer modules, door locks, thermostats
, water valve monitoring
and cameras
.
In addition, this system offers you burglary protection and may provide fire, carbon monoxide and emergency protection
. To realize the full
potential of the system, it is important that you feel comfortable operating it.
Your system may consist of one or more of the following:
•
TUXEDOWC
Touchscreen
(white housing)
•
One or more other touch
pads for system control
•
Various sensors for perimeter and interior burglary protection, plus a selected number of strategically placed smoke, carbon
monoxide or combustion detectors
•
Lighting/
output
devices.
The system uses microcomputer technology to mo
nitor all
zones and
provides appropriate information for display on the touchscreen
and/or other
touchscreen
s used with the system. Your system may also have been programmed to automatically transmit alarm or stat
us
messages
wirelessly
to a
central alarm monitoring station.
Navigating through the TUXEDOWC
Touchscreen
Navigation through the TUXEDOWC
Touch
screen
typically begins from the Home screen. This is the main default screen (starting
screen) and is the first screen you see when you
power
up and initialize
the keypad. It is from this screen that you select from the main
menu. Once you have made your selection, you can navigate through various sub-menus by
press
ing graphical
icon
s to perform the
function you desire.
About the System (cont'd)
2
About Your
Home
/Se
curity
Screen
Your Home screen is the gateway to your System. From this screen,
you can:
•
control your security system
•
control your
multi
-media applications
such as video
, pictures
and cameras
•
control home automation such as lighting, thermostat
, door lock
s and water valves
.
Your Home screen is displayed most of the time and can be customized via the Multi
media
application.
System Information
To view the latest Software Version installed and the Interface name, on your syste
m, touch the
Setup
→
System Info
icons.
Multi
media
Application
The
Picture
/ Video
features
allow you to display personal photos (in a slide show forma
t), and
view
video
files
via
an external
Micro
(SD
/SDHC) memory card
(not supplied)
.
In everyday handling, memory cards can become susceptible to malfunction and/or failure due to electrostatic discharges and the
information on the card may be lost. In some extreme cases
, the keypad may need to be reset.
NOTE:
Resideo
is not responsible for any loss of personal
info
rmation (
files,
videos
, photos, etc.)
The background and icons shown on the Home screen in this manual are for example only. Your system installer may have
changed the actual background and icon
s shown on your Home/Security
screen.
About the System (cont'd)
3
Memory Card Insertion
Insert a media memory card, (Micro SD/SDHC) as shown.
FAT32 formatting file supported.
Tips for proper memory card handling:
•
Avoid touching the contacts on the card
•
Quit the slide show/video application before removing the
memory
card.
Supported formats:
Image formats
: .jpg, .bmp, .png, .jpeg.
Video playback formats
: .avi, .ts, .mpg, .mp4, .mov, .mkv, .flv.
Weather Forecast
The Weather forecast is displayed on the Home screen. To set the
weather forecast for a specific locatio
n press on the ‘’Weather”
feature and enter your location.
About the System (cont'd)
4
Navigation Icon Descriptions
To aid in the navigation of the
TUXEDOWC
Touchscreen, a set of user
-friendly icons has been provided. The appearance
and
function
of these icons a
re described below
.
ICON
ICON TITLE / FUNCTION
ICON
ICON TITLE / FUNCTION
Home
- Returns you to the Home
screen.
Authorized Code
- Use to enter 4
-digit
authorized code.
Security
- Arm the system and access the three
arming modes.
Multi
media
- Accesses Videos and Images
functions
.
Panic
-
Displays Emergency functions (as
programmed by the installer).
NOTE
:
This icon is displayed and active on all
screens except while in the Clean Screen
mode, and from the Video screens.
Keypad Reset
– Press to reset Touchscreen.
Setup
- Accesses setup screens for System
Info, System Setup, System WIFI, Account
,
Display and Audio Setup and Brightness /
Volume.
Adjusts
the Touchscreen
s brightness and volume.
Apply
– Press to accept changes
.
More Choices
- Allows ac
cess to Event Logs,
Console Mode and Show Zones
WIFI
- Accesses WIFI setup screen
s. Used to
connect to WIFI networks (if installed and
programmed by your installer).
Disp
& Audio Setup
– Accesses Operating
Modes, Backlight, Homepage,
Slideshow options
and Temperature.
Control Panel Message
– Alerts user to a
control panel message.
Voice Status Sounder
– Allows user to hear
system status.
About the System (cont'd)
5
System Troubles
The
Security
screen also displays an Icon(s) if a system trouble(s) occurs. If a
Trouble I
con is shown, contact your alarm company. The
following Icons may be shown as applicable to your system:
ICON
FUNCTION
AC Loss
– The system is not receiving AC power.
Bell Failure
– The system bell or siren has a problem.
Note:
This Icon displays when interfacing with residential panels only.
Expander Failure
– The system has a failure in an expansion module.
Low Battery
– The system battery, that powers the system during an AC power loss, is low.
LRR Supervision Failure
– The Communication
Device used to communicate with the central station has a supervision failure.
Max Attempts Exceeded
– The system has exceeded the maximum attempts to communicate with the Central Station.
Pager Failure
– The system cannot communicate with an assi
gned pager.
Telco
-1 Cut
– The system is not able to communicate with the central monitoring station over the primary phone line.
Telco
-2 Cut
– The system is not able to communicate with the central monitoring station over the secondary phone line.
Wireless Failure
– The system is not able to communicate with its wireless devices. About the System (cont'd)
6
User Codes
Each user must be assigned a name with a corresponding 4-
digit user code in order
to gain access to
authorized
features and
functions. Users for the system are programmed in a central user setup location that provides the specific questions for authorization
level, partition assignment, and RF zone
assignment.
Extended Functionality
Extended functions are advanced functions that can be accessed through a standard alpha keypad
or through the console emulation
mode on the
TUXEDOWC
Touch
screen. Refer to the
Control Panel User Guide for these features.
LED Operation
The
TUXEDOWC
Touchscreen
’s LED
emits
as follows:
To reset the Touchscreen,
press and hold the side
Power Button for 3 seconds and then touch the “Press here to Reset” message
on
the screen to start the reset function.
The Touchscreen can also be reset by pressing and holding the reset button for approximately
15
seconds until the touchscreen resets automatically.
Safe Mode
The
touchscreen
contains a Safe Mode of operation. In the rare event that
it cannot successfully communicate in its graphic mode with
the control panel, the Safe Mode is a backup mode that ensures that you can communicate with your sys
tem.
Refer to
the
Safe Mode
section
for further information
.
7
Security
Introduction to Security System Operation
You can arm
the
system in one of three arming modes: Away, Stay, and Night. The following table lists the three different arming
modes and the
results of each.
FEATURES FOR EACH ARMING MODE
Arming
Mode
FUNCTION
Exit
Delay
Entry
Delay
Perimeter
Armed
Interior
Armed
AW AY
Press to arm when no one is staying on the
premises. When armed in
AW AY
, the
system sounds an alarm if a protected door
or
window is opened, or if any movement is
detected inside the premises.
Yes
Yes
Yes
Yes
STAY
Press to arm when you are staying home,
but might expect someone to use the
entrance door later.
When armed in
STAY
, the system sounds
an alarm if a protected door or window is
opened, but you may otherwise move freely
throughout the premises.
Yes
Yes
Yes
No
NIGHT
Press to arm when you are staying home
and do not expect anyone to use the
entrance door.
Your installer may have
configured NIGHT Mode differentl
y; have
the installer
describe the actual settings of
this mode.
Yes
Yes (set for Away or
Stay Mode)
No (set for Instant or
Maximum Mode)
Yes
Yes (set for Away or
Maximum Mode)
No (set for Stay or
Instant Mode)
See Night Mode note below
NOTE
:
Night Mode
(on Residential Panels Only) arms all perimeter zones plu
s all zones listed in Zone List 5.
IMPORTANT
:
On Commercial systems, “Away Auto Stay” mode is shown as “Away” mode (with all zones monitored). However, some
interior zones may not be armed.
NOTE
:
The
Voice Status
Sounder
Icon (
) indicates the Voice feature.
Touch
the Voice Status
Sounder
Icon to hear system status.
Wait 3 seconds and press again to hear Zone Faults or Trouble conditions.
Voice status will annunciate even if Voice mode and
Chime mode are disabled.
Note that the Voice feature must be enabled (by the installer) for this icon to function correctly during
an alarm condition.
NOTE
:
There is a communicator delay of 30 seconds. This delay will prevent a report to the central station if the
control panel is
disarmed within 30 seconds after an intrusion alarm is triggered. This delay can be removed, or it can be increased up to 45
seconds at the option of the user by consulting with the installer. Note that
emergency, carbon monoxide, and fir
e-type alarms
are normally reported without delay.
Security (cont'd)
8
How to Arm the System
Arming the system in any mode is performed in the same way, as described below.
Note:
Close all perimeter windows and doors before arming.
Arm the system as follows:
ICON
ACTION
NOT
ES
1. From the Home
screen,
touch
the
Security
icon.
2. Press the selected arming icon.
- a text message appears stating which zones
are arming and whether or not there is an entry
delay
- the screen changes to display the remaining
exit delay tim
e, and
- the exit delay time continues to count down to
one.
NOTE
:
If Quick Arm is Not enabled in your system, a message to enter
your User Code is received.
When the system is armed for Stay, Night Stay and Instant mode, the
touchscreen
beeps 3 times.
When the system is armed for Away and Maximum mode, you will hear
steady beeps then rapid beeping during the last 10 seconds of Exit Delay.
When exit delay time expires, the screen automatically changes to indicate
the system is "Armed".
Note: For CP
-0 1 installations, Maximum Mode cannot be used.
Security (cont'd)
9
How to Display Faults
The Display Faults function is used when you see a
“Not Ready Fault
” message
and want to determine w
here the fault is and what type
of fault it is.
To display faults
, do the following:
ICON
ACTION
NOTES
1. Touch the following icons:
Security →
More Choices
→
Show Zones
.
Select the down arrow to view faults.
The drop-
down menu displays a listing of fault types. Select the fault
type to view, and a message of c
urrent status is displayed on the
screen.
As applicable, take corrective action such as closing a window or door
to correct the fault.
2. If the fault cannot be corrected, you may choose
to bypass a zone by selecting the zone and
highlighting it and then t
ouching the
B
ypass
Selected
icon.
Distressed Zones Icons
Alarm
Troubles
Faults
Bypass
Low
Battery
All
How to Bypass Zones
The Bypass function is used when you want to arm
the
system with one or more zones left open. Bypassed zones are unprotected and
do
not cause an alarm when violated while the
system is armed.
•
Residential
system
s do
not allow you to bypass fire, carbon monoxide
or emergency zones.
On commercial
fire
systems, a specified user
may be allowed to bypass
fire
, carbon monoxide
and system zones if the user was enabled by your system installer.
•
Limits apply as to how many zones can be bypassed
at one time. These limits are ten zones on residential systems and five zones on
commercial systems.
To bypass zon
es,
do the following:
IC
ON
ACTION
NOTES
1.
From the Home screen,
touch
the
S
ecurity
and
More
Choices
icons.
Note:
If any zones are bypassed or faulted, a
Display Faults
icon
is also
displayed on this screen.
2. Press
the
Show
Zones
icon.
While
the
touchscreen
is requesting and receiving the zone data from the
control panel, the screen displays "
Please Wait!
". Then the zones, along with
their current status, are displayed.
4. Highlight the zone(s) to be bypassed and
touch
the
Bypass
Selected
icon
.
5. Enter the
4-digit user code.
Note:
If zones have already been bypassed, the top of this screen indicate
s
“
Ready Bypass
”.
The screen is displayed with the instructions "
To Bypass Zones, Enter Code
".
6. Touch
the
Refresh Data
icon.
The "More
Choices" screen is displayed showing the system status as
Ready
-
Bypass
. Security (cont'd)
10
How to Clear
Bypassed Zones
A bypassed zone is
automatically unbypassed when you disarm the system. If a zone is bypassed, you can remove the bypass as
follows:
SCREEN
ACTION
NOTE
S
1. Touch
the
SHOW ZONES
icon
.
While the touchscreen i
s requesting and receiving the zone data from the
control panel, the screen displays "
Please Wait!
". Then the zones, along
with their current status, are displayed.
2.
Touch
the
CLEAR
BYPASSES
icon
.
3. Enter your 4
-digit user code. The "More
Choices" screen is displayed showing the
system as
Ready to Arm
.
NOTE
:
If the system is armed and you unbypass a zone, it disarm
s the
system.
If zones are still faulted (not ready) the system will indicat
e
the status as “Not Ready Fault”.
How to Disarm the System
IMPORTANT:
If you return to your home or business and the main burglary sounder is on, DO NOT enter the premises, but call the
police from a nearby safe location. If you return
to your home or
business
after an alarm has occurred and the main sounder has shut
itself off, the
keypad
beep
s rapidly upon entering, indicating that an alarm has occurred during your absence.
LEAVE IMMEDIATELY
and CONTACT THE POLICE
from a nearby safe location.
The s
ystem may be disarmed using either of two methods. One method is employed when you enter the premises and the other is
when you have been in the premises with the system armed (i.e., Stay and Night arming modes).
To disarm the system when entering the premises:
The
touchscreen
automatically display
s the Entry Delay Active scr
een when you enter the premises.
IC
ON
ACTION
NOTES
1.
Enter your 4
-digit user c
ode.
The partition
is
disarmed and the "Arming" screen is displayed showing the
system as
Ready to Ar
m
.
NOTE
:
If you have a commercial system and a time window has been
defined for when you may disarm the system, the system does not disarm if
you are outside that time window.
To disarm the system when already in the premises:
IC
ON
ACTION
NOTES
1
. Pr
ess
the
Disarm
butto
n
.
2. Enter your 4
-digit user code.
Security (cont'd)
11
To disarm Multi
-Partitions do the following:
ICON
ACTION
NOTES
1.
T
ouch
the
Security
icon.
2.
Touch
the
Arm Multi
-Partition
icon.
3. Touch
the
Disarm
icon.
4. Enter your 4
-digit user code.
5. Highlight the partition(s) to disarm and press
OK
, or press
ALL
to disarm all
partitions
.
All selected partitions should be disarmed, user can enter multi
-partition list
to check the status of partitions.
How to Check the Status of Other Partitions
This system supports between one and eight Partitions (depending on the system.) Partitioning enables a single physical alarm
system
to control up to eight areas of protection (partitions) depending on the system you have purchased. Each Touch
screen
is assigned a
default partition for display purposes, and show
s only that partition's information.
NOTE
:
A letter “H
” following the partition name or number indicates that this is the default partition for the touchscreen
. For example, if
your physical site is
a four
-apartment housing unit, your alarm system may be configured with four partitions. Each apartment’s
zones (door, windows, smoke detectors, etc.) are assigned to separate partitions, giving each apartment independent
arming/disarming control of its ow
n partition (area). A landlord or manager may be granted access to all partitions, so he/she
can control the entire system.
If a user is so authorized, a
touchscreen
or other
touchscreen
in one partition can be used to perform system functions in another
partition. (Note that only those partitions authorized and programmed by the installer can be accessed in this manner.)
To check the status of other partitions,
perform the following:
IC
ON
ACTION
NOTES
1.
Touch
the
S
ecurity
icon
.
2. Select
the "Current P
artition" icon;
in this
case it displays
P1
H
unless changed by
installer
).
This screen displays the available partitions and their current status.
The current partition is shown at the top of the display
(
P1
). To change this
assignment, select the appr
opriate icon (e.g., press
P2
to switch control to
Partition 2).
NOTE
:
After leaving this screen when using a residential panel, the selected
partition in the touchscreen
automatically reverts back to the touchscreen’s
home partition after two minutes. When
using commercial panels, you must
select the touchscreen’s home partition to return to it.
NOTE
:
A code may have access to some or all of the available partitions.
3. Enter the code authorized to access other
partition(s).
If the code is accepted,
the system displays
the partitions that user has access to.
Security (cont'd)
12
Fire and Carbon Monoxide Alarm Operation
Your fire alarm system and carbon monoxide detector (if installed) is on 24 hours a day, providing continuous protection. In
the event
of an emergency, the installed smoke, heat, carbon monoxide detectors automatically send signals to your Control/Communicator,
triggering a loud interrupted sound from the touchscreen
. An interrupted sound is also produced by optional exterior sounders.
EVACUATE ALL OCCUPANTS FROM THE PREMISES IMMEDIATELY. Notify your Central Station/Security Company immediately
and wait for further instructions.
In Case of Fire Alarm
1.
A FIRE message appears at your touchscreen
and remains on until you silence the alarm.
2.
Should you bec
ome aware of a fire emergency before your detectors sense the problem, go to your nearest touchscreen
and
manually initiate an alarm by pressing the panic key assigned as FIRE emergency (if programmed by the installer) and hold dow
n
for at least 2 seconds.
3.
Evacuate all occupants from the premises.
4.
If flames and/or smoke are present, leave the premises and notify your local Fire Department immediately.
Silencing and Clearing a Fire/Carbon Monoxide Alarm
1. Silence, acknowledge, and clear the alarm by:
a.
For Re
sidential Systems:
Press
“Touch here to Silence” on the display to silence the alarm.
For Commercial Systems:
Enter your code. This silences and acknowledges the alarm and disarming of the system (if
armed).
b.
For Residential Systems:
Press
the
CLEAR
ico
n followed by your code. This acknowledges the alarm and the disarming of
the system (if armed).
For Commercial Systems:
Press
the
CLEAR
icon followed by your code. The system attempts to clear the alarm from
memory. If NOT successful (i.e., smoke in the detector) the Security screen is displayed and the Display Faults icon displays a
“Not Ready Fault”.
c.
Press
the
DISPLAY FAULTS
icon on the Arming screen. The faulted fire/carbon monoxide zone is displayed.
d.
Press
the
CLEAR
icon and then enter your code.
This clears the Fire Alarm/CO Alarm from the system.
2.
If the
touchscreen
does not indicate a
READY
condition after the second sequence, press
the
DISPLAY FAULTS
key on the
Arming screen to display the zone(s) that are faulted. Be sure to check that smoke
detectors/carbon monoxide detectors are not
responding to smoke, heat, or gas producing objects in their vicinity. In this case, eliminate the source of heat, smoke or
leak.
3.
If this does not remedy the problem, there may still be smoke/gas in the detector. Clear it by fanning the detector for about 30
seconds.
4.
When the problem has been corrected, clear the display by entering the
DISPLAY FAULTS
icon on the Arming screen, selecting
the fire or carbon monoxide zone, press
ing the
CLEAR
icon and then entering your user code.
Note:
Contact your Central Station/Security Company for servicing if you have further problems with your system.
Security (cont'd)
13
More Choices
How to Clear
/Hide
a Control Panel Message
The Control Panel Message icon alerts the user to a control panel mes
sage.
When a Control Panel Message is
displayed, the user has
two options. User can clear the Control Panel Message immediately, or minimize the window and clear it at a later time.
To Clear
/Hide
the Control Panel Message
, do the following:
ICON
ACTION
N
OTES
1.
To clear; press
CLEAR
.
2.
Enter your Authorized Code
or,
3. To hide; press
HIDE
to clear the Control
Panel Message later.
Once your
Authorized Code
is accepted, the Control Panel Message is
cleared.
If the alarm is still present, press
CLEAR
again and then enter your
Authorized Code
again.
Press the
HIDE
icon to address the condition later.
Advanced System Features
While most of the commonly used security functions are available from the
touchscreen’s advanced user interface, there are some
less
used, advanced features that can either be accessed through Console Emulation mode on the
touchscreen
or a standard alpha
keypad. To use features not supported by the touchscreen, refer to your Control Panel User Guide.
Console Emulation Mode
Console
Emulation Mode allows you to use a
touchscreen
interface just as you would a regular system
touchscreen. All commands
shown in Console Emulation mode can also be executed from a standard alpha
keypad
.
Notes:
•
It is recommended that you
do not
use the C
onsole Emulation Mode to enter GOTO commands. Unsatisfactory operation may result
from issuing GOTO commands in Console Emulation.
•
Two
icon
panics (1 & *, 3 & #, and * & #)
do not
function in the Console Emulation Mode. The A, B, C, and D icons do functi
on if
programmed as panic keys. Check with your system installer for details.
•
Commercial systems with Alpha keypads have a feature where if you press a key for 5 seconds, you receive self help messages
about the pressed key or holding the * key for 5 sec
onds
to provide zone descriptors. These features do not function in the
keypad
as all key presses are instantaneous.
Security (cont'd)
14
How to Enter Console Emulation Mode
To access Console Emulation Mode,
do the following:
IC
ON
ACTION
NOTES
1.
From the Home screen,
tou
ch
the
Security
icon
.
2.
Touch
the
More
Choices
icon
.
3.
Touch
the
Console
Mode
icon
.
Perform functions as you would from a
standard
alpha keypad.
How to View the Event Log
Your system has the ability to record various events in a history log wherein each event is recorded with the time and date of its
occurrence. The control panel must be programmed to record various system events in the installer programming mode.
To view the Event Log, perform the following:
IC
ON
ACTION
NOTES
1.
From
the Home
screen,
touch the
Security
icon
and then the
More
Choices
icon
.
2. From
the
Event
Logs
menu
, select
the
Events
drop-down arrow
to view the logged history of
events
. Your choices are: All Events, System,
Alarms, Troubles,
Bypasses, and Open/Clo
se.
NOTE
:
While
keypad
is requesting and receiving the event log data
from the control panel, the "Event Log" screen displays "
Please Wait!
"
The
Next>>
and
<>
and
<
Thermostats
(displays Wi
-Fi thermostat management page) >
Account
> enter the username and password >
Save
.
NOTE:
En
rolling the Wi
-Fi thermostat in the
TUXEDOWC
keypad synchronizes it to their Resideo Total Connect 2.0 account.
Enrolling the same Wi
-Fi thermostat in Resideo’
s Total Comfort app produces a duplicate Wi
-Fi thermostat shown in Resideo
Total Connect 2.0 app.
NOTES:
•
Account must be configured at:
www.mytotalconnectcomfort.com
•
The keypad must be connected to the internet to perform the association.
•
If the account is associated correctly the keypad displays, “Ac
count associated. Start loading devices. Please wait...”
•
If the account association fails the keypad displays, “Account association failed. Please try again later
.”
•
Wi
-Fi thermostat
s are
only renamed
using
the
comfort app/web.
•
If using a secondary control
ler, the user name and password for MyTotalComfort must be entered.
NOTE:
Scenes programmed in the secondary keypad are local only (will not show up on Total Connect).
•
The thermostat must be associated with the primary controller to use Total Connect Re
mote services.
•
Z-Wave
and
Wi
-Fi thermostats (max. 5) are
combined in automation for a
maximum number of
20.
•
After successful association the
thermostat
is controllable via
Total
Connect.
•
Hold and schedules from MyTotalComfort
can
’t be changed from
the
Tuxe
do
Removing a Thermostat and/or Account Association
To remove a Wi
-Fi thermostat from the
TUXEDOWC
keypad, you must remove it from the total connect comfort account. Once it
synchronizes the thermostat will no longer appear.
To remove account association, p
ress
Devices
>
Thermostats
(displays Wi-
Fi thermostat management page) >
Account
> remove
the username and password >
Save
.
NOTE:
Pressing
Save
removes the current association and
all
Wi
-Fi thermostats included automatically. The keypad display
s,
“Accoun
t Association Removed.”
Automation Devices
34
Exclude
Z-Wave Devices
Exclude
a Light, Switch or Outlet Module
To
exclude
a light, switch or outlet module from the Z
-Wave network, do the following:
ICON
ACTION
NOTES
1. At the
TUXEDOW C
Home
screen
:
a) Press the
Devices
and
Setup
icon
s to display the “Z
-
Wave Device Management” screen.
b) Highlight the device to remove and
press the
Remove
De
vice
icon.
2. At the device module:
a) Press the
Function Key
to remove the device from the
keypad.
Remove
De
vice
-clears the node from the keypad and resets
device to the default setting.
Note:
•
If the device is not removed, or to remove a defective
device, refer to the “
Z-Wave Troubleshooting
” section.
Exclude a Resideo
Thermostat
To exclude a
Resideo
Thermostat from the Z
-Wave network, do the following:
ICON
ACTION
NOTES
1. At the
TUXEDOWC
Home screen
:
a) Press the
Devices
and
Setup
icons to display the “Z
-
Wave Device Management” screen.
b) Highlight the thermostat and
press the
Remove Dev
ice
icon.
2. At the thermostat:
a) Follow the instructions in the thermostat
Installation
Guide
under “
Installer setup
” to “Remove a Z
-Wave
Network Connection”.
b) Once the exclusion process is complete, press
Done
;
the thermostat is removed.
IMPORTANT:
Resideo
is not responsible for property damages
due to improper setting of the thermostat modes.
Remove Device
-clears the node from the keypad and resets
device to the default setting.
Note:
To remove a defective device, refer to the “
Z-Wave
Troubleshooting
” section.
Exclude
a Door Lock
To
exclude
a door lock module from the Z
-Wave network, do the following:
ICON
ACTION
NOTES
1.
At
the
TUXEDOW C
Home screen, press the
Device
s
and
Setup
icons
. The “Z
-Wave Device Management”
scre
en is displayed.
2. Highlight the device to remove and
press the
Remove
De
vice
icon.
3. On the door lock press the
Function Key
to remove the
device from the keypad.
Remove
De
vice
-
clears the node from the keypad and resets
device to the default setting.
Notes:
•
If the device is not removed, or to remove a defective device,
refer to “Z
-Wave Troubleshooting”.
•
When excluding the door lock, the user code associated with the
door lock will remain in the system. If needed refer to the panel
Installation Instruc
tions
on how to remove this user code.
Automation Devices
35
Abort a Z
-Wave Action
ICON
ACTION
NOTES
1. At the TUXEDOWC
Home screen
:
a) Press the
Devices
and S
etup
icons to display the “Z
-
Wave Device Management” screen.
b) Select the device name from the list and press the
ABORT OPERATION
icon to abort that process.
If inadvertently a wrong selection was made, (add, delete, or
remove failed device) user can press the
ABORT OPERATION
icon to abort the process.
Remove Failed Devices
ICON
ACTION
NOTES
1. At the
TUXEDOW C
Home screen
:
a) Touch
the
Devices
and
Setup
icons to display the “Z
-
Wave Device Management” screen.
b) Touch the
Remove Failed
icon
This option removes any Z
-
Wave device that has failed
from the list
Device Setup
ICON
ACTION
NOTES
1. At the
TUXEDOW C
Home screen
:
a) Touch
the
Devices
and
Setup
icons to display the “Z
-
Wave Device Management” screen.
2. Highlight the Z
-Wave device to edit
3. Change t
he following:
Device Name
: Allows you to edit the device name
Display Icon
: Allows you to change the icon used for this
device.
4.
Device Association:
See NOTES.
Each Z
-
Wave enabled device has a maximum number of
secondary controllers, in which it has t
he ability to send
updates. Example, a thermostat may have the ability to
send up to five additional Tuxedo’s on the same network.
However, other manufacturers may not have that ability
.
Automation Devices
36
Replace Failed Device
ICON
ACTION
NOTES
1. At the
TUXEDOW C
Home screen
:
a) Touch
the
Devices
and
Setup
icons to display the “Z
-
Wave Device Management” screen.
b) Select a failed device
c) Touch
More
d) Touch
the
Replaced Failed
icon.
Replace Failed Device option walks you through rep
lacing a
failed device.
Follow the on screen prompts
Default the Z
-Wave Controller
ICON
ACTION
NOTES
1. At the
TUXEDOW C
Home screen
:
a) Touch
the
Devices
and
Setup
icons to display the “Z
-
Wave Device Management” screen.
b) Touch
More
c) Touch
the
Z-Wave Reset
icon to delete all devices from
the controller
and reset to factory defaults
.
d) Touch
the
Yes
to continue
or
No
to cancel
button.
The message is displayed:
WARNING!! This Z
-WAVE controller is about to be factory
defaulted and will lose
all devices in the enrolled list. All Z
-
WAVE devices must be re-
enrolled after this reset. Each
device will have to be excluded before it can be re-
enrolled.
This process performs a Z
-Wave SetDefault command.
Please use this procedure only when the netw
ork primary
controller is missing or otherwise inoperable.
Automation Devices
37
Scene Setup
The “Scene” feature is used to control the function of a single device, or multiple devices based on pre-set Conditions, Triggers, and
Actions. When the trigger/condition occurs, the action is executed. Define a Scene as follows:
Scene Rules
•
Triggers and Conditions include: Time setting, Security mode, Thermostat setting, Door
and
Garage Door status and Water Valve
status
.
•
Actions include: Security mode, Lights on/off, Thermostat setting, Door and Garage Door Lock status,
Water Valve status
and
recording.
•
Each Trigger event can have up to 3 Actions.
•
A Trigger event and Condition cannot be the same (i.e., if setting a Trigger event for Security, you cannot set a Security Condition).
•
A total of 10 lo
cal
Scenes can be created.
However, it can view 20
scenes remotely from TotalConnect2.0
•
On commercial panels the programming option for “Global Keypad” must be set to “0” for some Scenes to work properly.
Note
: Determine if you need a Condition. The Cond
ition is a ‘pre
-condition’ set to occur prior to a trigger event. See example below.
Example
:
Turn the lights on, when the system is disarmed, only at night.
(Condition)
... “only at Night”
...Set the
TIME
condition (enter the
Start Time
and
End Time
).
(Trigger)
... “when the “system is Disarmed”
...Set the Trigger to
SECURITY:
System
Disarm
(Action)
...
“
Turn the “lights ON” ...
... Set the Action to
LIGHT:
ON
Critical Events
Check the
Critical Event
check box to record and store a maximum of two events even when the SD card is not available. If more than
two critical events occur, then the older one is replaced by the latest event
ICON
ACTION
NOTES
1. At the
TUXEDOW C
Home
screen
:
a) Press the
Devices
and
Scene
icons to display
the “
Z-Wave Device
Management” screen.
b) Press
Add
to set up
functions for this Scene.
c)
Enter a
Scene Name
and press
OK
.
d) Select a “Condition,” “Trigger,” and “Action” that
you want to occur
for this Scene. See example
below.
Enter the new device name by entering it on the data entry keyboard.
•
Use the
Shift
icon for capital letters.
•
Use the
BS
(Backspace) icon to make corrections.
The
@#$
icon is not available for use at this time.
Co
nfirmation
Do you want to save this scene? Yes or No
After each selection press Save!!
Scene Icons
Add
Edit
Delete
A Scenes must have at least a trigger and 1 action to work. Enter the
event to trigger the scene in the Trigger section. The Condition section is
optional.
Automation Devices
38
Scene Setup Options
Condition
al Options
– After each selection press SAVE!!!
Defines an optional event that puts a condition on the trigger. If a condition is set, the condition must exist at the time of the trigger for
the action to occur. Conditions include the same categories as triggers. However, conditions cannot be set with t
he same category as
the trigger. (ex., if setting a trigger event for security, you cannot use security as a condition).
In the “Condition” box, press the
Add
icon.
To set the time
, press the
TIME
button:
“Set the occurrence” to
Repeated
, or
Once
. If “R
epeated” was selected, choose the desired
days of the week; if
ONCE
was selected
Enter Date.
The Time can be set to execute automatically at
Sunrise
or
Sunset
by pressing
the
Sunrise
/
Sunset
option.
Note:
The Sunrise/Sunset feature is dependent on the “Regi
on” selected in the “Weather Forecast” section
and requires internet access for accuracy. Or, press the
Timer
button (to limit the scene to execute only from within a specified time
window) and press on the “hour/minutes” displayed to enter the desired tim
e on the data entry keyboard. Press on
AM/PM
to change
the setting.
To set the security mode
, press the
Security
icon
and select:
DISARM
,
NIGHT,
(triggers upon arming away),
AWAY SECURED,
STAY
(triggers when exit delay has expired)
and
ALARM.
To set the t
hermostat settings
,
press the
Thermostat
icon
and select a
Thermostat Device
from the drop-down menu. Use the
ABOVE
and
BELOW
buttons to increase/decrease the temperature or press the Temperature Value box and enter 2 digits for the
desired temperature.
Note:
Test thermostats first to ensure proper function in the Scene feature.
To set the door lock status
, press the
Door
icon
and select a Door
device from the drop
-down menu (see notes below). Select
LOCKED
or
UNLOCKED.
To set the zones
, press the
Zones
icon
and select a zone from the drop-down menu. Select Restore,
Alarm
or
Fault
.
Note: Do not use zone Restore
option in the Condition field.
To set the garage door lock status
, press the
Garage Door
icon
and select a
gar
age door
device from the drop-
down
menu (see
notes below). Select the Condition; OPENED
or
CLOSED
.
To set the Water Valve status
, press the
Water Valve
icon
and select a
Water Valve
device from the drop-down menu (see notes
below). Select the Condition;
OPENED
or
CLOSED
.
To set the zones
, press the
Zones
icon
and select a zone from the drop
-down menu. Select Restore,
Alarm
or
Fault
.
Note: Do not use zone Restore
option in the Condition field.
Trigger
Options
– After each selection press SAVE!!!
In the “Trigger” box, press the
Add
icon.
To set the time
,
press the
TIME
icon
and “Set the occurrence” to
Repeated
, or
Once
.
If “Repeated” was selected, choose the desired
days of the week; If
ONCE
was selected,
Enter Date
. The Time can also be set to execute automatically at
Sunrise
or
Sunset
by
pressing the
Sunrise
/
Sunset
option. Note: The Sunrise/Sunset feature is dependent on the “Region” selected in the “Weather
Forecast” section and requires internet access for accuracy. Or, press the
Timer
button (to limit the scene to execute only from within a
specified time window) and press on the “hour/minutes” displayed to enter the desired time on the data entry keyboard. Press on
AM/PM
to change the setting.
Automation Devices
39
To set a security mode
, press the
Security
icon
and select:
DISARM
,
NIGHT, AWAYSECURED
,
AWAY
,
STAY
,
ALARM
(for
residential panels only).
To set the thermostat settings
, press the
Thermostat
icon
to select the
Th
ermostat Devices
from the drop down menu. Use the
ABOVE
and
BELOW
button to increase/decrease the temperature range or press the
Temperature Value
box and enter 2 digits for
the desired temperature.
Note:
Test thermostats first to ensure proper function in
the “Scene” feature.
To set the door lock status
, press the
Door
icon
to select a
Door
device from the drop-down menu (see notes below). Select
LOCKED,
UNLOCKED
or
CODE UNLOCKED
.
To set the garage door lock status
, press the
Garage Door
icon
to select a
Garage Door
device from the drop-down menu (see
notes below). Select
OPENED
or
CLOSED
.
To set the Water Valve status
, press the
Water Valve
icon
and select a
Water Valve
device from the drop-down menu (see notes
below). Select the Condition;
OPENED
or
CL
OSED
.
To set the zones
, press the
Zones
button and select a zone from the drop-down menu. Select
Restore
,
Alarm
or
Fault
.
Note: Do not use zone Restore in the Condition field.
Action
Options
– After each selection press SAVE!!!
In the “Action” box, press the
Add
icon.
To set the security mode
, press the
Security
icon
and select:
DISARM
,
AWAY
,
STAY
,
NIGHT
, DISARM WITH CODE
. Enter
User
Code,
if required.
To set the light on/off
, press the
Light
icon
and select a
Lighting Device
OR Lighting Device Group from
the drop down menu; set
the action to
ON
or
OFF
and if it is a dimming switch set the desired dim level
. Press the
ON FOR TIME
button (to limit the scene to
execute only from within a specified time window) and press on the “hour/minutes” displayed to ent
er the desired time on the data entry
keyboard. Press on
AM/PM
to change the setting.
To set the thermostat settings
,
press the
Thermostat
icon
and select a
Thermostat or Thermostat Group
from the drop-down
menu. Press the
Set
Mode
button to set the Action
to “Off”, “Heat”, “Cool” Auto or EM Heat. Press the
Set Energy
button and select
from “Save Energy” or “Normal” energy mode. Press the
Set Point
button and enter a set point value for “Heat Point” and “Cool Point”.
Note:
Test thermostats first to ensure proper function in the Scene.
To set the door lock status
, press the
Door
icon
and select a
Door Device
from the drop
-down menu (see notes below). Set the
action to
LOCKS
or
UNLOCKS
.
To set the garage door lock status
, press the
Garage Door
icon
to select
a
GARAGE
Door
device or
GARAGE DOOR GROUP
from
the drop-down menu (see notes below). Select
OPENED
or
CLOSED
.
To set the Water Valve status
, press the
Water Valve
icon
and select a
Water Valve
device or
Water Valve Group
from the drop-
down menu (see notes below). Select the Condition;
OPENED
or
CLOSED
.
To set camera recording
, press the
Recording
icon to select the associated camera
to record.
Note
: requires the MicroSD card.
Notes:
1. Motorized door loc
k bolts physically lock and unlock the door when activated, but if the door lock installed is a non-
motorized type, activation allows
the door to be manually unlocked without a key. See “
Compatible Devices
” section for further informati
on.
2. Some thermostats do not update temperature status automatically (i.e., Wayne Dalton).
3. When using a Kwikset Smartcode Electronic Deadbolt door lock (in a Scene that is programmed to trigger when unlocked) the
Scene does not trigger
if using a key;
enter a user code.
Automation Devices
40
Create a Room
Multiple devices can function as a group by associating them in a “Room”. Follow the procedure below to create a Room.
ICON
ACTION
NOTES
1.
Press the
Devices
icon and
Room
icon
s
.
2. Press the
ADD
icon and enter a room
name on the
“Data Entry” keyboard.
3. Press
SAVE
.
4. Highlight the device(s) from the list that you want to
add to this Room and press the
SAVE
icon.
Room names (i.e., All, etc.) are displayed across the top to the screen.
Enter the new device name by entering it on the data entry keyboard.
•
Use the
Shift
icon for capital letters.
•
Use the
BS
(Backspace) icon to make corrections.
The
@#$
icon is not available for use at this time.
Use the
Edit
and
Delete
icon to rename, or delete a room.
Room Setup Icon
s
ADD
EDIT
DELETE
SAVE
Setting a Secondary (Keypad) Controller
After all Z
-Wave devices have been enrolled into the Primary (Keypad) Controller, the device information can be downloaded to a
Secondary (Keypad) Controller. Keep the controllers w
ithin 10 feet of each other, apply power to the Secondary Controller and do the
following:
ICON
ACTION
NOTES
1. At the Primary Controller:
a) Press the
Devices
and
Setup
icon
s to display the “Z
-
Wave Device Management” screen.
2. At the Primary Contro
ller: Press
Add
.
3. At the Secondary Controller:
a) Remove any Z
-Wave devices that have been added.
b) Press
More
>
Learn Mode
and wait for the controllers
to exchange data.
NOTE:
This process may take
several minutes depending on the size of your Z
-Wa
ve
network.
If used for Remote Services,
TUXEDOWC
should not be
configured as a secondary controller. See the Remote Services
section.
Note:
Up to 232 Secondary Controllers can be added.
When the Primary Controller icon is pressed, the message is
displayed:
“Please remove all Z
-wave devices from network first”
To default (or remove all Z
-Wave devices) the controller press
Devices > Setup > More > Z
-Wave Default.
NOTE
: Only press
this on the
TUXEDOWC
that is to be the secondary controller.
Defaulting the pri
mary controller loses all Z
-Wave devices.
The message is displayed:
“Scanning for Devices”
The message is displayed:
“Updating Devices. Please Wait”.
When the device information from the Primary Controller is
downloaded to the Secondary Controller:
•
the Se
condary Controller displays,
“Controller Add Success”
•
the Primary Controller displays,
“Device Added Successfully”
Automation Devices
41
Updating Controllers (Keypads) with New or Removed devices
When devices are
added,
or removed from the Z
-Wave network, the device inf
ormation needs to be updated in the Controllers. To
update this
information,
you
do not
have to remove the device first. From the Primary controller, do the following:
ICON
ACTION
NOTES
1. Press
Add
on Primary controller.
2. Press
Devices
>
Setup
>
Mor
e
>
Learn Mode
on
Secondary controller.
The controller scans for device changes.
The message is displayed:
“Devices added Successfully”
Removing a Secondary Controller (Keypad)
To remove the Secondary controller, do the following:
ICON
ACTION
NOTES
1. At the Primary Controller keypad:
a) Press
Delete
.
2. At the Secondary Controller keypad:
a) Press
Delete
.
Both keypads will display,
“Device Removed”
and the Secondary Controller
keypad will revert back to the Primary Controller.
Z-Wave Troubleshooti
ng
PROBLEM
SOLUTION
Cannot add new
device.
Make sure the Z
-
Wave device is within range of the
TUXEDOWC
Touchscreen
. You may need to move
the device closer to the keypad. Refer to the Z
-Wave device Instruction Guide for proper range.
Device is within pro
per
range but still is not
enrolled.
1. At the
TUXEDOW C
Touchscreen
:
a) Press the
Devices
icon from the Home screen and then press the
Setup
icon to display
the “Z
-Wave Device Management”
screen.
b) If the device does not appear on the screen, press the
Remove
De
vice
icon.
2. At the Z
-Wave device, press the
Function Key
. The screen will display a message “
Device
Removed
”.
3. At the TUXEDOW C
Touchscreen:
a) Enroll device again.
Highlighted device will
not delete.
When deleting a device, if the s
elected device remains on the screen, highlight the device
name and press the
R
EMOVE
FAILED
icon.
Automation Devices
42
Remote Services
The
TUXEDOWC
™ supports Remote Services for controlling Z
-Wave devices and scenes remotely from an associated Total Connect
account.
The following describes the related features:
•
TUXEDOWC
[automation] can be controlled from a smart phone, i
-Pad
TM
, Android
TM
Tablet, Blackberry
®
or PC using Total Connect
and includes webpage support for iOS6 and Google-TV
•
Automation scenes can be created in bot
h Total Connect and TUXEDOWC
(Scenes created in Total Connect can be edited only via Total Connect)
•
Scenes created in Total Connect can be viewed from either Total Connect or directly from
TUXEDOWC
using the Remote selection
on the TUXEDOWC
scenes page
•
Sc
enes created in TUXEDOWC
cannot
be viewed from Total Connect.
NOTE:
It is assumed that Z
-Wave
®
devices have already been enrolled in TUXEDOWC. If not, refer to the
Automation
Devices
section in the Installation Instructions for details on enrolling Z
-Wave d
evices and creating scenes. It is also assumed the
installer has an AlarmNet Direct account and is familiar with Total Connect. If not, contact an AlarmNet representative to
open an account.
The following table summarizes the relationships between Total Connect scenes and
TUXEDOWC
scenes:
Controlling
Device
Scenes created in Total Connect
Scenes created in Tuxedo
View
Edit Scenes
View
Edit Scenes
Total Connect
yes
yes
no
no
Tuxedo
yes
no
yes
yes
NOTE:
For troubleshooting purposes, Total Connect server
information (including IP addresses) can be viewed on the
Total Connect
Server Setup
screen
by pressing the
TC Server Info
button
(see next page).
Remote Services Setup
NOTE:
If used for Remote Services, TUXEDOWC
should not be configured as a secondary cont
roller.
To use Remote Service, do the following:
1. Verify the TUXEDOWC
is connected to the Internet via its Ethernet connector.
2. Enable AlarmNet Direct, enroll the communication device and TUXEDOWC
keypad, and enable Total Connect usage. The screen
displ
ays “
using
TUXEDOWC
Automation Module” (Yes /No)
; select
Yes
. You will need the TUXEDOWC
keypad’s MAC ID and
CRC number, which can be found on a label on the back of the TUXEDOWC
keypad or on its carton.
NOTE:
Only the Primary keypad (if there is more than one in the same installation) can be enrolled into Total Connect.
3. Open a Total Connect account for the user if an account does not already exist.
4. After a Total Connec
t account has been set up, the TUXEDOWC
touchscreen
must be reset (powered down and powered up).
5. Enable automation devices to be controlled by Total Connect. See “Enabling Devices for Total Connect“. After devices have
been
enabled for Total Connect, follow the Total Connect prompts to synchronize the data with TUXEDOWC
. Syncing is required before
the enabled devices will display in Total Connect.
Automation Devices
43
Controlling Automation (Z-
Wave) Devices Remotely
Use Total Connect to control Z
-Wave devices: lamp modules (binary switch), dimmer modules (multilevel switch), thermostats, etc.,
from a smar
t phone, i
-Pad
TM
, Android
TM
Tablet, Blackberry
®
or PC.
1. Access the Total Connect account and navigate to the Automation section of the dashboard.
2. Select a displayed device and click the desired action. Refer to the Total Connect online help guide for
further details on controlling
Z-Wave devices
.
Creating Scenes in Total Connect
Use the Automation section of the dashboard in Total Connect to create up to 20 scenes. Refer to the Total Connect Online Hel
p Guide
for further details and device limitations
for creating an automation scene.
1. Access the Total Connect account and navigate to the Automation module. Click
Create New
. Enter a name for the scene, select
an icon, and then click on the check boxes for the various device actions desired for that s
cene. Set the thermostat, if used, to the
desired mode and/or temperature for that scene. Click
Save
when done.
NOTE:
Scenes created in Total Connect can be edited only from Total Connect.
2. After scenes have been created, follow the Total Connect promp
ts to synchronize the data with TUXEDOWC
. Syncing is required
before scenes created in Total Connect will display in Tuxedo.
Viewing and Controlling Total Connect Scenes from TUXEDOWC
Use the
Scenes
icon to display and control scenes that have been created
in Total Connect.
1. From the Home/Security
screen, press the
Devices
and
Scene Setup
icons, then press the
Remote
button. The screen displays a
list of scenes created in Total Connect.
NOTE:
The
Local
button allows you to view a list of scenes c
reated in TUXEDOW C
.
2. To control a Remote scene, select the desired scene, then click the appropriate action (ex. Run).
Enabling Devices for Total Connect
1. From the Home/Security
screen, press
Setup
>
System Setup
>
CS Setup
>
TC Server Info
.
2. Press the
TC
icon; t
he “Z
-Wave Device Management For Total Connect” screen is displayed.
3. Select the device that you want to enable/disable in Total Connect.
NOTE:
Devices a
re defaulted to Enable.
4. Press the Save icon when done.
5. After devices have been enabled for Total Connect, follow the Total Connect prompts to synchronize the data with TUXEDOWC.
Syncing is required before the enabled devices will display in Total Connect.
NOTES:
1. Device IDs for Z
-Wave devices could be different on TUXEDOWC
and Total Connect web pages.
2. On Total Connect, the maximum number of supported devices is 40 switches, 3 thermostats, and 4 door locks.
Automation Devices
44
Total Connect Server Screen for Troubleshooting
The “TC Server Info” screen displays the current server information and Z
-Wave device status. This information is typically used for IP
connection troubleshooting purposes in collaboration with a service technician.
To access Total Connect Server Information and Z
-Wave Status from the TUXEDOWC
keypad, do the following:
1. From the Home Screen, press the
Setup
icon and then press
System Setup
>
CS Setup
; enter the installer code (if required).
Press the
TC SERVER INFO
button.
2. The “Total Conne
ct Server Setup” screen is displayed with the current Server information and Z
-Wave Status (enabled/disabled).
NOTE:
These fields are for reference only and cannot be edited.
3. Press the
Connect
icon to test the connection to the AlarmNet servers.
Z-Wave No
tes
:
1.
The
TUXEDOWC
ignores Z
-Wave Basic Command Class commands that are sent to it but it will send Basic Command Class
commands to some devices depending on their capabilities.
2.
This product can be operated in any Z
-Wave network with other Z
-Wave ce
rtified devices from other manufacturers. All non-
battery operated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network.
3.
The
TUXEDOWC
supports a single Association Group (1
– also known as the lifeline) with a single NodeID.
4.
Supported Command Classes:
Non
-
Secure Command Classes
Secured Command Classes
i.
ZWAVEPLUS_INFO
ii.
TRANSPORT_SERVICE
iii.
CRC_16_ENCAP
iv.
APPLICATION_STATUS
v.
SECURITY_2
vi.
SECURITY
vii.
INCLUSION_CONTROLLER
viii.
SUPERVISION
ix.
MULTI_CMD
x.
NETWORK_MANAGEMENT_INCLUSI
ON
xi.
NETWORK_MANAGEMENT_BASIC
xii.
NETWORK_MANAGEMENT_PROXY
xiii.
NETWORK_MANAGEMENT_INSTALLATION_MAINENANCE
xiv.
ASSOCIATION_GRP_INFO
xv.
DEVICE_RESET_LOCALLY
xvi.
MANUFACTURER_SPECIFIC
xvii.
POWERLEVEL
xviii.
NODE_PROVISIONING
xix.
FIRMWARE_UPDATE_MD
xx.
ASSOCIATION
xxi.
VERSION
5.
DSK is located on the back of the unit at the bottom of the FCC label
. Compatible Devices
45
Compatible Devices
Z-Wave devices may vary; follow the instructions in the
Users Guide
for your specific device when adding and deleting devices into the
Z-Wave network. Refer to the table below for some of the
compatible devices.
Door Locks
Yale Real
Living
Push
Button Lever Lock
Yale Real Living Touchscreen Lever Lock
Yale Real Living Push Button Deadbolt Lock
Yale Real Living Touchscreen Deadbolt Lock
Schlage
Link Deadbolt Lock
Schlage Link Lever Lock
Kwikset Smartcode Lever Lock
Kwikset Smartcode Deadbolt Lock
Thermostats
Res
ideo
ECC
Wayne Dalton Z
-
W
ave Thermostat
Trane Z
-
W
ave Thermostat
Appliance
HomeManageable Appliance Module
Wayne Dalton Small Appliance Module
GE Wireless Lighting
Control Plug
-
in Appliance Module
Lights
Leviton/ViziaRF+ Switches
Leviton/ViziaRF+ Dimmers
Leviton/ViziaRF+ Plug
-
in Modules
GE Wireless Lighting Control Dimmers
GE Wireless Lighting Control Switches
GE Wireless Lighting Control Plug
-
in Lamp Module
s
Not all Z
-wave devices have been tested and some features may produce unpredictable results.
Important
46
Wireless Range
Things to consider regarding RF range:
-
Each wall or obstacle (such as refrigerator, big screen TV, etc.) between the remote and the destination
device will reduce the
maximum range of 100 feet by approximately 25-30%.
-
Brick, tile or concrete walls block more of the RF signal than walls made of wooden studs and drywall.
Note:
The product should not be disposed of with other household waste. Check
for the nearest authorized collection centers or
authorized recyclers. The correct disposal of end-of
-life equipment will help prevent potential negative consequences for the
environment and human health.”
Wi
-Fi
®
and the Wi
-Fi logo are registered trademarks of Wi
-Fi Alliance.
RF EXPOSURE WARNING
The
TUXEDOWC
Touchscreen must be installed to provide a separation distance of at least 7.8 in. (20 cm) from all persons and must
not be co-
located or operating in conjunction with any other antenna or transmitt
er except in accordance with FCC multi
-transmitter
product procedures.
Mise en Garde
Exposition aux Fréquences Radio:
L'antenne (s) utilisée pour cet émetteur doit être installée à une distance de séparation d'au
moins 7,8 pouces (20 cm) de toutes les pers
onnes.
Warning:
5G Band 5150-
5250 MHz is only for indoor use.
NOTE:
If the touchpad is defaulted, it will cause the z
-wave module to default.
U
L
Connect only keypads to: Aux. + / Aux. -
and Data input / Data output.
Two Year Limited Warra
nty
1.
Limited Warranty.
a.
General
Subject to the terms and conditions of this Limited Warranty and except as provided in Section 1(b), Seller warrants its products to be free from defects in materials and workmanship under
normal use and service, norm
al wear and tear excepted, for 24 months from the manufacture date code; provided, however, that in the event the Buyer prese
nts a proper invoice relating to
the purchased product and such invoice bears a date later than the manufacture date, then Seller m
ay at its discretion, reflect the warranty period as commencing at invoice date. Except
as required by law, this Limited Warranty is only made to Buyer and may not be transferred to any third party.
Seller shall have no obligation under this Limited Warran
ty or otherwise if:
(i)
The product is improperly installed, applied or maintained;
(ii)
Installed outside of stated operating parameters, altered or improperly serviced or repaired by anyone other than the Seller/
Seller’s Authorized Service/Repair Center;
(iii)
Damage is caused by outside natural occurrences, such as lightning, power surges, fire, floods, acts of nature, or the like.
In addition, this Limited Warranty shall not apply to:
(iv)
Defects resulting from unauthorized modification, misuse, vandalism, alterations of serial numbers, other causes unrelated to defective materials or workmanship, or failures related
to batteries of any type used in connection with the products sold hereunder.
Non
-Seller branded products are warranted by the third part
y manufacturer for a period as defined by the third party manufacturer. Seller assigns to the Buyer those warranties and only
those warranties extended by such third party manufacturers or vendors for non
-Seller branded products. Seller does not itself war
rant any non-
Seller branded product an sells only on an
as is basis.
b.
Exceptions to Warranty With Respect to Resideo Manufactured Products listed below:
Hardwire Contacts - Seller warrants parts for Hardwire Contacts in accordance with the terms of the above limited warranty for a period of five (5) years from the manufacture date code.
Hardwire PIRs - Seller warrants parts for Hardwire PIRs in accordance with the terms of the above limited warranty for a period of five (5) years from the manufacture dat
e code.
Mobile Internet Device (tablet) –
Seller warrants the Mobile Internet Device (tablet) in accordance with the terms of the above limited warranty for a period o
f one (1) year from date of
purchase.
2.
EXCLUSION OF WARRANTIES, LIMITATION OF LIABILITY
THERE ARE NO WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWI
SE, WHICH
EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. TO THE FULL EXTENT PERMITTED BY LAW, IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY (i)
CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THE PRODUCT AND/OR FOR BREACH OF
THIS OR ANY OTHER WARRANTY OR CONDITION, EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS
CAUSED BY SELLER’S OWN NEGLIGENCE OR FAULT AND EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. Any product
description (whether in writing or made orally by Seller or Seller’s ag
ents), specifications, samples, models, bulletin, drawings, diagrams, engineering sheets, or similar materials used in
connection with the Buyer’s order are for the sole purpose of identifying the Seller’s products and shall not be construed as
an express
warranty or condition. Any suggestions by Seller or
Seller’s agents regarding use, applications, or suitability of the products shall not be construed as an express warranty or condition unless confirmed to be such in writing by Seller. Seller
does not re
present that the products it sells may not be compromised or circumvented; that the products will prevent any personal injury or property loss by burglary, robbery, fire or
otherwise, or that the products will in all cases provide adequate warning or prote
ction. Buyer understands and will cause its customer to understand that a properly installed and
maintained alarm may only reduce the risk of a burglary, robbery or fire without warning, but it is not insurance or a guaran
tee that such will not occur or wi
ll not cause or lead to personal
injury or property loss. CONSEQUENTLY, SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER LOSS
BASED ON ANY CLAIM AT
ALL INCLUDING A CLAIM THE PRODUCT FAILED TO GIVE WARNING. However, if Seller is held liable whether directly or indirectly for any loss or damage with respect to the products
it sells, regardless of cause or origin, its maximum liability shall not in any case exceed the purchase price of the product, which shall be fixed as liquid
ated damages and not as a penalty,
and shall be the complete and exclusive remedy against the Seller.
3.
Limitation on Liability to Buyer's Customers.
Buyer agrees to limit liability to its customers to the fullest extent permitted by law. Buyer acknowledges that Seller shall only be deemed to give consumers of its products such statutory
warranties as may be required by law and at no time shall Buyer represent to its customers and/or users of the Seller’s produ
cts that Seller provides any additional warran
ties. By
accepting the products, to the fullest extent permitted by law, Buyer assumes all liability for, and agrees to indemnify and
hold Seller harmless against and defend Seller from, any and all
suits, claims, demands, causes of action and judgments relating to damages, whether for personal injury or to personal property, suffered by any person, firm, corporation or business
association, including but not limited to, Buyer's customers and/or users of the products because of any failure of the produ
cts to detect and/or warn of the danger for which the goods were
designed or any other failure of the products whether or not such damages are caused or contributed to by the sole or joint c
oncurring negligence or fault of Seller.
4.
Returns and Repairs.
Subje
ct to the terms and conditions listed below, during the applicable warranty period, Seller will repair or replace, at its sol
e option, free of charge any defective products returned
prepaid. Seller reserves the right to replace any defective product under warranty with new, refurbished or remanufactured product. In the event you have a problem with any Seller
product, please call and request a RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER from the Service Department.
In the USA call 800
-573-0154.
Shipping A
ddress:
Resideo Security Service Center
12220 Rojas Drive
Suite 700
El Paso, TX 79936
Two Year Limited Warranty
(Cont'd)
Be sure to have the model number, serial number, and the nature of the problem available for the customer service representat
ive. Prior authorization MUST be obtained for all returns,
exchanges, or credits. ITEMS SHIPPED TO SELLER WITHOUT A CLEARLY IDENTIFIED RMA NUMBER MAY BE REFUSED.
Products returned will be tested to verify the defect. Upon verification of the defect, the produ
ct will be repaired, exchanged, or credited to Buyer’s account, at the sole discretion of Seller.
In the event of replacement, the returned product will be credited to Buyer’s account and a new invoice issued for the replac
ement item. Seller reserves the right to issue a credit only in
lieu of replacement. If the product is found to be in good working order or its inability to function properly is a result of user damage or abuse, the product will be returned in the same
condition as received unless repa
ir is possible and requested by Buyer and in each case, freight charges will be the responsibility of the Buyer. Repairs of such nature will incur a charge
for parts and labor and will proceed only by agreement with Buyer to accept the charge.
Non
-Warran
ty Repair - Buyer will be charged for repairs on out of warranty product. Applicable charges will be calculated and quoted when an RMA nu
mber is issued. Charges may vary
based on actual product condition. For all non
-warranty repairs Buyer will be billed for all parts, labor and shipping costs. Non
-warranty repairs are warranted for 90 days from date of
repair.
Return for Credit Unused Product - At its option, Seller may accept as a return for credit unused product in its original package and in a conditi
on that could be sold as new provided the
product was purchased from Seller no more than thirty (30) days prior to the date of return. Buyer must provide proof of pur
chase within the preceding thirty (30) days and method of
payment. Returns must include a
ll original instructions and packaging within the original box. Special order items are non
-returnable (unless otherwise specified by Seller). All returns are
subject to a fifteen percent (15%) restocking fee. For non
-returnable items, no return privile
ges apply. Buyer must contact Customer Service and obtain a Return Authorization for Credit
(RAC) number. Unauthorized returns are not accepted and will be returned freight collect.
Bad
-Out
-of
-Box Replacement
- For products sold through distribution, Resideo will provide the following privileges solely to its direct distributor buyer: Buyer may return a product deemed
to be defective within 180 days from the manufacture date code for credit or a replacement product. If the product is found t
o be in good w
orking order or if the damage or defect is not
covered by the scope of the sellers warranty in section 1 above, the product will either be: (i) returned in the same conditi
on as received or (ii) processed as per Buyer’s request, and in
either event, the freight charges will be the responsibility of the Buyer.
5.
Governing Law
If the Buyer acquires the Seller’s product in the United States of America, the laws of the State of New York apply to this L
imited Warranty.
6.
Miscellaneous
Where any term of this Limited Warranty is prohibited by such laws, it shall be null and void, but the remainder of the Limited Warranty shall remai
n in full force and effect.
FEDERAL COMMUNICATIONS COMMISSION & ISED STATMENTS
The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User's Manual.
Unauthorized changes or modifications could void the user's authority to operate the equipment.
FCC CLASS B STATEMENT
This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your
information:
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordanc
e with the manufac
turer's
instructions, may cause interference to radio and television reception. It has been type tested and found to comply with the
limits for a Class B
computing device in accordance with the specifications in Part 15 of FCC Rules, which are designed to provide reasonable protection against such
interference in a residential installation. However, there is no guarantee that interference will not occur in a particular i
nstallation. If this equipment
does cause interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
•
If using an indoor antenna, replace it with a quality outdoor antenna.
•
Reorient the receiv
ing antenna until interference is reduced or eliminated.
•
Move the radio or television receiver away from the receiver/control.
•
Move the antenna leads away from any wire runs to the receiver/control.
•
Plug the receiver/control into a different outlet so that it and the radio or television receiver are on different branch cir
cuits.
•
Consult the dealer or an experienced radio/TV technician for help.
ISED CLASS B STATEMENT
This Class B digital apparatus
complies with Canadian ICES
-003.
Cet appareil numérique de la classe B est conforme à la norme NMB
-003 du Canada.
FCC / ISED STATEMENT
This device complies with Part 15 of the FCC Rules, and ISED’s license-
exempt RSSs. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference (2) This device must accept any interference received, including interference that
may cause undesired
operation.
Cet appareil est conforme à la partie 15 des règles de la FCC et exempt de licence RSS d’ISED.
Son fonctionnement est soumis aux conditions
suivantes: (1) Cet appareil ne doit pas causer d' interferences nuisibles. (2) Cet appareil doit accepter toute interference reçue y compris les
interferences causant une reception indésirable.
Responsible Party / Issuer of Supplier’s Declaration of Conformity: Ademco Inc., a subsidiary of Resideo Technologies, Inc., 2 Corporate Center Drive.,
Melville, NY 11747, Ph: 516-
577-
2000
Partie responsable / Émetteur de la déclaration de conformité du fournisseur :
Ademco Inc., une filiale de Resideo Technologies, Inc.
, 2 Corporate
Center Drive., Melville, NY 11747, Tél. 516
577-
2000
This product manufactured by Resideo and its affiliates.
2 Corporate Center Drive, Suite 100
P.O. Box 9040, Melville
, NY 11747
© 2020
Resideo Technologies, Inc.
www.resideo.com
Ê800-25549A†Š
800-25
549
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4/19
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