Qolsys IQ Remote PowerG - User Guide - Dated 4/18/23

We hope you enjoy your new security and smart home. With it you can control your lights, locks,
thermostat, security and much more.

You won’t need a manual to operate your system, but you can use this guide to learn more about the
features of this amazing new device. We hope it will add to your home’s decor and make your home
smarter and more energy efficient!
SECURITY &

SMARTHOME
Document: IQRPGUM

Revised on: 04/18/2023

IQ REMOTE POWERG USER GUIDE
Disclaimer
: PowerG enrollment shall be used with UL/ULC
installation. Wi-Fi enrollment is not UL/ULC certified

Features are supported by PowerG and Wi-Fi, unless stated
differently USING YOUR SYSTEM: BASICS
Swipe down to

access settings
Touch an icon to

view its contents
Swipe left/right

to change pages
Navigation

Move from page to page and
access information on each
page using finger touches,
swipes, and scrolling.
Scroll up/down to reveal
additional content on a page
Dismiss

To dismiss a pop up when
you are done, swipe left or
right to dismiss.
Swipe a page away

when you are done
Note
: Weather is only
available when
enrolled via Wi-Fi. USING YOUR SYSTEM: MESSAGE CENTER
Contact

Easy access to your provider’s contact information, including phone
number, email, and website.
Alerts/Alarms

Alerts and alarms from your system like low battery alerts, alarms, and
power failures.

To dismiss, touch the circle to the left of the message and touch “OK” to
remove it from your message center.

You can also remove all messages at once by touching “Acknowledge All”
11/11/20
Message Center

Access your message center by touching the icon in the upper right corner. Once its open you’ll see two
sections: Contact and Alerts/Alarms.

(Note: This icon may appear different than shown, depending on your provider’s settings)
Messages

Messages from your provider will also appear here.

To dismiss, touch the circle to the left of the message and touch “OK” to
remove it from your message center.

You can also remove all messages at once by touching “Acknowledge All”

Note: This is only available when enrolled with Wi-Fi. USING YOUR SYSTEM: EMERGENCY PANIC
Emergency Panic

If you have a police, fire, or medical emergency and your system is not armed or a sensor has not been triggered, you can
send a manual emergency panic by touching the icon in the bottom right corner and selecting the type of emergency you are
experiencing. (
Note: based on your location, not all options may appear or be available to you.)
Alarm Types
Canceling an Emergency Panic

To cancel an emergency panic, touch the “cancel”
button and enter a valid user code.
X
Cancel
Police:
When touched it triggers the “Police”
siren pattern and sends a police emergency signal
to your provider’s monitoring station.
Emergency:
When touched it triggers the
“Emergency” siren pattern and sends an
emergency signal to your provider’s monitoring
station.
Fire:
When touched it triggers the “Fire” siren
pattern and sends a fire emergency signal to your
provider’s monitoring station.
To send a police or emergency panic

without sounding the siren, using the

“Silent Alarm” at the bottom of the screen Sensor status:
USING YOUR SYSTEM: ARMING
Arming Options

Quickly choose from “stay” or “away”
Touch to access
arming options
Sensor List

Open or active sensors
appear in a scrollable list
on the right. Touch the
icons in the upper right
corner to switch your view
to either “Active” or “All”
sensors.
?
Open

Closed

Active

Idle

Unreachable

Tampered

Synchronizing
See add’l options by touching

the “>>” icon on the right
Additional Arming Options

Select these options before choosing your arming type
Arming Stay

Arms doors and windows only
Arming Away

Arms doors, windows and motions
Additional Options

View additional arming options by touching the “>”
icon on the right side.
Bypass

Touch the circle next to a sensor to bypass it during
the arming sequence
Exit Sounds

The panel beeps as the timer counts down. Silence
these beeps before you choose the arming type.
Entry Delay

The panel will give you time to disarm once a “delay
door” has been opened. Turn this off with a touch. USING YOUR SYSTEM: DISARMING
Disarming your System

When your system is armed, there are multiple ways to disarm:
Disarming Manually

To manually disarm your panel, touch the icon in the center of the
screen. You will be prompted to enter a valid code. Failure to enter a
valid code with the time required will trigger the alarm.
Disarming Remotely

To remotely disarm your panel, login to your mobile app and touch the
“disarm” icon.
Download the
Alarm.com app
in the App store
or Google Play
Note: Remote disarming has not been evaluated by UL/cUL
Touch to disarm
panel manually ALARM EVENTS
Alarms

If the alarm is triggered the System will sound the
siren and display a red alarm screen.
Police

When the system is armed and the
alarm is tripped or you touch the
“Police” emergency button the alarm
sounds with the “Intrusion” siren and
then activates the Two-Way Voice
microphone and speaker, if available.
Fire

When a Smoke or Carbon Monoxide
detector is triggered or someone taps
the “Fire” panic on the System the
alarm sounds with the “Fire” siren and
then activates the Two-Way Voice
microphone and speaker, if available.
Emergency

When you press an IQ Pendant or
trigger an emergency signal from the
System, the alarm sounds with the
“Emergency” siren and then activates
the Two-Way Voice microphone and
speaker.
If your provider offers monitoring service, the panel
will automatically contact your monitoring center
using the dual path LTE and Wi-Fi connection.

To disarm, touch the screen and enter your passcode.
Preventing false alarms:

False alarms are a terrible waste of your public service resources, and can erode your relationship with local
authorities. In some areas, authorities even charge a fee for false dispatches.

Here’s some tips for avoiding false alarms:

-Use your system regularly, be comfortable with its operation.

-Make sure everyone who has access to your home has a valid access code and is familiar with how to use the
system.

-Ensure the doors you use the most are set up with delays to give you enough time to disarm the system when you
open a door.

-Test your system regularly

-Develop a routine.

-Use alternative methods for arming and disarming (mobile app, bluetooth disarming, etc.)
False Alarms

In the event of a false alarm, press disarm and
enter your user code. If your system is monitored,
be ready to provide your verbal password to your
security provider’s monitoring agent if they contact
you. If you are NOT able to provide the correct
verbal passcode, the authorities may be contacted. USING YOUR SYSTEM: SETTINGS
Settings Tray

Access common settings by swiping down
from the top of the screen.
Security Status

See your panel’s
security status in the
upper right. Touch it
to go directly to the
security page
Battery & Radios

Touch an icon to get more
information

-Battery level

-Wi-Fi connection

-PowerG Signal Strength
(PG enrollment only)

Volume

Slide left/right to
adjust the panel voice
Brightness

Slide left/right to
adjust the screen
brightness
Settings

Touch to access the
full settings page.
From there you can
also access “Advanced
Settings” (which will
require a passcode)
Photo Frame

Touch to access the photo
frame where you can
customize the panel’s
screensaver
Clean Screen

Disables the screen for 30 seconds
to allow you to clean it without
accidentally touching anything.
(
Touch the “standby” button on the
side of the panel to cancel)
Language

Touch to change panel
language

(only present on Wi-Fi
enrollment. For
PowerG enrollment, the
IQ Remote PowerG
follows the language
setting from primary
panel)
HOW TO ACCESS: SETTINGS: PHOTO FRAME
Photo Frame

When your panel is not in use, it turns into a customizable photo frame.
Settings

Inside settings you can choose whether you
want photos or a weather clock, if you want the
panel to turn itself off automatically in the
evenings, and more.
Note: Weather Clock is only
available on wi-Fi enrollment. USING YOUR SYSTEM: LIGHTS
Light Control

You can add Z-Wave lights, lamp modules, or lightbulbs to your primary panel. This will allow you to control
your lights locally on the panel, IQ Remote PowerG, and also from your mobile app. Once your first light is
added to your system, the lights page will appear. Simply swipe over to access it.
ON

Touch turn on all
selected lights
OFF

Touch turn off all
selected lights
GET STATUS

Touch to check the
status of all selected
lights

*Available on Wi-Fi
enrollment only
Select

Touch the circle next
to a light to select it
Energy

Touch the energy icon to see how much energy the outlet
is currently using. *Available on Wi-Fi enrollment only
Dimmer

Touch the
slider from left
to right to
adjust the
brightness of a
single dimmer
ON/OFF

Touch a bulb or
outlet icon to
turn it on or off
LIGHT ON
LIGHT OFF
SMART SOCKET ON
SMART SOCKET OFF
Mobile Access

You can also control your lights from your mobile app. USING YOUR SYSTEM: LOCKS
Lock Control

You can add Z-Wave locks to your primary panel. This will allow you to control your locks locally on the
primary panel, IQ Remote PG and also from your mobile app. Once your first lock is added to your system, the
lock page will appear. Simply swipe over to access each one.
UNLOCK ALL

Touch to unlock all
your locks at once
LOCK ALL

Touch to lock all
your locks at once
Get Status

Touch the refresh
icon to check the
lock’s current status
ON/OFF

Touch the key
icon to unlock
or lock it
Change Locks

If you have
more than one
lock, swipe up
and down to
access each
one.
UNLOCKED
Mobile Access

You can also control your
locks from your mobile app.
LOCKED USING YOUR SYSTEM: THERMOSTAT
Mode

Touch to change this thermostat
from heat to cool (or off) or use
“automatic” which switches from
heat to cool as needed to maintain
your target temperature.
Current Temp

Displays the current
temperature in your
home
Fan

Touch to change
to “On” or
“Automatic”
Up/Down

Touch the
arrows to
adjust the
target
temperature
Switch

If you have
more than one
thermostat,
swipe up and
down to
access each
one.
Mobile Access

You can also control your
thermostat from your mobile app.
Thermostat Control

You can add Z-Wave thermostats to your primary panel. This will allow you to control the temperature in your
home locally on the primary panel, IQ Remote PG and also from your mobile app. Once your first thermostat
is added to your system, the thermostat page will appear. Simply swipe over to access it. If you have more
than one thermostat swipe up and down to access each one.
Battery level

Displays how much
battery is left in
your thermostat
*Thermostat control only available when paired to the Panel on Wi-Fi USING YOUR SYSTEM: GARAGE DOOR
Garage Control

You can add up to Z-Wave garage door controllers to your primary panel. This will allow you to control your
door locally on the primary panel, IQ Remote PG and also from your mobile app. Once your first garage
opener is added to your system, the garage page will appear. Simply swipe over to access each one. If you
have more than one overhead garage door swipe up and down to access each one.
GARAGE CLOSED
GARAGE OPEN
Open/Close

Touch the icon
to open or
close the
garage door
Switch

If you have
more than one
garage door,
swipe up and
down to
access each
one.
Open

Touch the icon
to open the
garage door
(not available
when the
garage door is
already closed)
Close

Touch the icon
to close the
garage door
(not available
when the
garage door is
already closed)
OPEN ALL
CLOSE ALL
*Garage Door control only available when paired to the Panel on Wi-Fi USING YOUR SYSTEM: LIVE VIEW
Live View

Easily view the live video feed from your Alarm.com video cameras on the 7” panel screen. This page will
appear automatically if cameras are added to the account and the authorization has been given on the
Alarm.com customer website. Supports live view of up to 40 cameras. Supported models: ADC-V521IR, ADC-
V522IR, ADC-V622, ADC-V722W, ADC-VC725, ADC-VC726, ADC-VC825 & ADC-VC826.
Camera View

A thumbnail of
the camera will
be displayed for
the highlighted
camera. Click the
play button to
view full screen.
Cameras List

All supported
cameras that are
on the account
and have been
authorized will
show here. Click
the camera you
would like to
view.
Exit

Click on the
red X icon to
exit full screen
mode.

Camera View

Full screen mode
can be activated
by clicking on
the play button
for each
individual
camera.
Important Note

Cameras will only
push to your panel
if you have
authorized them to
do so from your
Alarm.com
customer website.
This can be found
under Video
Settings.

Note
: Live View is only available when enrolled via Wi-Fi. OPTIONAL SETTINGS: SCENES
Alarm.com Scenes

If enabled by your dealer, Alarm.com Scenes allow you to
control multiple devices with the click of a single button
right from your touchscreen. Each option is a multi-
device command that coordinates different smart
devices to accomplish a complex task. Smart Scenes
must be setup and customized from your Alarm.com
customer portal before they can be used from the panel.
Alarm.com Scenes

Setup your Scenes from your
Alarm.com customer site. When
logged in, navigate to the Automation
tab. Here, you will be able to build
custom scenes that control multiple
smart devices within your home.
Note
:
Scenes are
only
available
when
enrolled via
Wi-Fi. USING YOUR SYSTEM: PARTITIONS
Alarm.com

Partitions control can
be accessed from the
Alarm.com customer
site as well from your
mobile app.
PARTITIONS

Partitions are enabled on the primary panel. Any area or zone that needs to be armed or disarmed separately
from the rest of the structure can be turned into a partition. Partitions allows for the creation of zone groups in
a home or building so that users can arm some sections of the property while leaving other areas disarmed.
Partitioning enables greater personalization and functionality while simplifying installation.

Each IQ Remote PowerG can be assigned to support only 1 partition on the primary panel. It controls its local
zone status, alerts and notifications.
!
Important Note:

If 6-digit codes are enabled in the panel but not changed in User Management,
the panel will add two Zeros to the end of the original code. Example: If original user code is 1234 and 6-
digit codes are enabled but the user code isn’t changed, the new user code will be 123400.
Exclusions:

You cannot partition Z-Wave or Alarm.com cameras today. This functionality will come at a later date via software update. Global
sounds and sirens can be turned on from the Sound menu when partitions are enabled. When global sounds and sirens are turned on,
all sounds and sirens will sound across all partitions. LEGAL
FCC REGULATORY INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

—Reorient or relocate the receiving antenna.

—Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with radiation exposure limits set forth for uncontrolled environment. The antenna(s) used
for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not
be collocated or operating in conjunction with any other antenna or transmitter.

IMPORTANT: Changes or modifications not expressly approved by Qolsys, Inc. could void the user’s authority to
operate the Product.

IC REGULATORY INFORMATION

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.

Cautions:

1.

Devices operating in the 5150-5250 MHz frequency band are restricted to operate in-door only.

2.

Operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference
to co-channel mobile satellite systems.

3.

Users should also be advised that high-power radars are allocated as primary users (i.e. priority users) of the
bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage
to LE-LAN devices.

Cet appareil est conforme aux normes d’exemption de licence RSS d’Industry Canada. Son fonctionnement est soumis
aux deux conditions suivantes : (1) cet appareil ne doit pas causer d’interférence et (2) cet appareil doit accepter toute
interférence, notamment les interférences qui peuvent affecter son fonctionnement

CAN ICES-3 (B)/NMB-3(B)

Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non
contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de
rayonnement, votre corps, et d’autres antennes ou transmetteurs.
LEGAL
Avertissement:

1.

Les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une utilisation à
l’intérieur.

2.

Les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une utilisation à
l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les
mêmes canaux

3.

De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont
désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5 250-5 350 MHz et 5 650-5
850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.

FCC/IC STATEMENT

Changes or modifications not expressly approved by Qolsys can void the user’s authority to operate the Product. This Product has
been tested and found to comply with FCC Rules.

This Product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.

If this Product does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1.
Reorient or relocate the receiving antenna.

2.
Increase the separation between the Product and receiver.

3.
Connect the affected equipment and the Product to separate outlets, on different branch circuits. Consult the dealer or an
experienced radio/TV technician for help.

Household Fire Safety Audit

Read this section for important information about fire safety. Most fires occur in the home. To minimize this danger, we
recommend that a household fire safety audit be conducted and a fire escape plan be developed.

1.
Are all electrical appliances and outlets in a safe condition? Check for frayed cords, overloaded lighting circuits, etc. If you
are uncertain about the condition of your electrical appliances or household service, have a professional evaluate these units.

2.
Are all flammable liquids stored safely in closed containers in a well-ventilated cool area? Cleaning with flammable liquids
should be avoided.

3.
Are fire-hazardous materials (e.g., matches) well out of reach of children?

4.
Are furnaces and wood-burning appliances properly installed, clean and in good working order? Have a professional
evaluate these appliances.

Fire Escape Planning

There is often very little time between the detection of a fire and the time it becomes deadly. It is thus very important that a
family escape plan be developed and rehearsed.

1.
Every family member should participate in developing the escape plan.
LEGAL
2.
Study the possible escape routes from each location within the house. Since many fires occur at night, special attention
should be given to the escape routes from sleeping quarters.

3.
Escape from a bedroom must be possible without opening the interior door.

Consider the following when making your escape plans:

1.
Make sure that all border doors and windows are easily opened. Ensure that they are not painted shut, and that their locking
mechanisms operate smoothly.

2.
If opening or using the exit is too difficult for children, the elderly or handicapped, plans for rescue should be developed.
This includes making sure that those who are to perform the rescue can promptly hear the fire warning signal.

3.
If the exit is above the ground level, an approved fire ladder or rope should be provided as well as training in its use.

4.
Exits on the ground level should be kept clear. Be sure to remove snow from exterior patio doors in winter; outdoor
furniture or equipment should not block exits.

5.
Each person should know the predetermined assembly point where everyone can be accounted for (e.g., across the street
or at a neighbor's house). Once everyone is out of the building, call the fire department.

6.
A good plan emphasizes quick escape. Do not investigate or attempt to fight the fire, and do not gather belongings as this
can waste valuable time. Once outside, do not re-enter the house. Wait for the fire department.

7.
Write the fire escape plan down and rehearse it frequently so that should an emergency arise, everyone will know what to
do. Revise the plan as conditions change, such as the number of people in the home, or if there are changes to the building’s
construction.

8.
Make sure your fire warning system is operational by conducting weekly tests. If you are unsure about system operation,
contact your installer.

9.
We recommend that you contact your local fire department and request further information on fire safety and escape
planning. If available, have your local fire prevention officer conduct an in- house fire safety inspection.