MyWebTech Technical Notification #86 - LynxTouch L5210 Discontinued - Dated 11/1/2022

MyWebTech
Technical Notification #86

Technical Updates Directly
Technical Notification #086
11/1/22
Subject:
Product Discontinuation
Product:

LYNX Touch L5210 Series


November 1, 2022
Dear Valued Customers:
As Resideo continues to evaluate long term solutions to component availability that deliver products to our
customers, certain components become harder to continue to purchase and jeopardize our ability to deliver.
With this in mind, certain components within the
LYNX
Touch L5210 have become obsolete and difficult to
secure for a long-term solution. As a result,
Resideo is discontinuing the L5210 Series of controls
immediatel
y.
Customers should transition to the ProSeries PROA7 as a direct replacement, or to the PROA7PLUS for a
more robust solution.
We encourage you to begin transitioning to the ProSeries platform. This will permit a smooth transfer within
your organization and minimize any disruptions for you or your customers. Additionall
y, if you have not
already done so we suggest you review detailed information on ProSeries support materials, a product
demo, and take classes on our training portal at
https://www.resideo.com/pro/proseries
.
The PROA7/PROA7PLUS warranty remains the same for
LYNX L5210 Series.

The warranty can be
found at:
https://www.resideo.com/us/en/pro/resources/security/warranty/#us
.
Should you have any questions about how ProSeries Brings it All
Together to help you WIN more customers,
KEEP Them Longer and DRIVE profits, please reach out to your local sales representative for assistance.
Thank you for your continued support of Resideo’s products. If you have questions, please feel free to
contact your Resideo Customer Service at 800-645-7492, option 2.
Sincerely,
Moses Boodoosingh
Product Marketing Manager
Resideo Technologies, Inc.