Resideo MWT TN-114 - 5800MINI Reduced Range - Dated 11/13/24



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Document Transcript

MyWebTech
Technical Notification #114
Technical Updates Directly


Technical Notification #114

11/13/2024




Subject:
Reduced Range Due to FCC label

Product:
5800MINI and 5800MINIBR Wireless Contacts



November 13, 2024


Dear Valued Resideo Customer:


Resideo Technologies would like to bring your atten
tion to a potential issue identified with the 5800M
INI
and 5800MINIBR Wireless Contacts. This issue does n
ot affect the device performance to provide
detection and is not a life safety issue. Resideo h
as seen a small percentage of field reports indicat
ing
reduced range due to a metallic FCC label on the in
side of the product cover.
The impacted SKUs are 5800MINI and 5800MINBR with t
he following date codes:
5800MINI: 2429 and 2431
5800MINIBR: 2429 and 2431
Additional identifier: The carton will indicate Mad
e in Taiwan
If you experience reduced range on a 5800MINI pleas
e return the device to ADI for a replacement
product.


Thank you in advance for your continued support of
Resideo products. If you have any questions or
require further assistance, please contact your loc
al Sales District Manager or Customer
Service/Technical Support at 1-800-645-7492
.

Sincerely,
Product Marketing Team
Resideo Technologies, Inc.


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