SkyBell DBCAM & DBCAM-TRIM - Installation manual and Setup Guide

User Guide Welcome!
Thank you for choosing
SkyBell
®
as your Wi-Fi video
doorbell. Please take a minute to review this manual.
or
V
isit our website for instrucional videos and access to
support informaion:
htp://www.skybell.com/support
Customer service available 7 days a week
(844) 256 - 1826
support@skybell.com
1
2 SkyBe
l
l HD
Doo
r
b
e
ll Devic
e
M
o
un
ng
P
l
ate
S
crew Anc
h
ors (2)
W
a
ll Screw
s
(2)
Masonary Drillbit
Screwdriver
Wire Sleeve (2)
S
K
Y
B
E
L
L
Addiional Tools You May Need for Installaion:
• Pliers or Crimpers
• Power Drill
• Outdoor Adhesive
• Wire Strippers
Contents
SkyBell HD Components
(Color Night Vision)
2.8 in / 7.1 cm
0.9 in / 2.2 cm
1.9 oz / 53.8 g
4
3 1.
Download the SkyBell
®
HD app from the iTunes App Store
®
or
the Google Play Store
®
.
2.
Once app has downloaded “Register” to create your account.
3.
Install & sync your device using the app, or online instruc€ion.
DOWNLOAD APP & REGISTER ACCOUNT
Alternaing between red and blue -
Batery Charging
Alternaing between red and green -
Syncing Mode
Double blinking orange -
No WiFi available / connecion to WiFi
lost
Alternaing between blue and green -
Device is connected to
WiFi, but no connecion to server is present
Solid green or custom color chosen by User -
Device is in perfect
working condiion
Blinking green or custom color chosen by User -
SkyBell is
currently on a call
LED LIGHT KEY
5
6 ELECTRICAL SHOCK HAZARD
Turn of power to the area where you will install the SkyBell at the circuit breaker or fuse
box before beginning installaion. Failure to turn of the power before installaion may
result in serious electrical shock, injury or death.
Do not restore power unil the SkyBell has been completely installed. Restoring power
before installaion is complete may result in serious electrical shock, injury or death.
If you need to replace your transformer, we recommend that you use a licensed
professional. Turn of the power to your transformer at the circuit breaker or fuse box
before beginning installaion. Failure to turn of the power before installaion may result in
serious electrical shock, injury or death.
Do not restore power to your transformer unil the new transformer has been completely
installed.
Restoring power before installaion is complete may result in serious electrical shock,
injury or death. If you are replacing your door chime, turn of power to your transformer at
the circuit breaker or fuse box before beginning installaion. Failure to turn of the power
before installaion may result in serious electrical shock, injury or death.
IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS
LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
PRODUCT LIMITED WARRANTY
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY OR CONDITION MAY LAST, SO THE LIMITATIONS OR EXCLUSIONS
DESCRIBED BELOW MAY NOT APPLY TO YOU TO THE EXTENT THEY ARE INCONSIS-
TENT WITH YOUR STATE'S APPLICABLE LAW. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS UNDER STATE
LAW.
DO NOT ATTEMPT TO POWER YOUR SKYBELL WITH AN IMPROPER POWER
CONFIGURATION. INFORMATION REGARDING ALL SUPPORTED POWER CONFIGURA-
TIONS CAN BE FOUND AT
htp://www.skybell.com/pages/support
(POWER
CONFIGURATION DIAGRAMS).
FAILURE TO STRICTLY ADHERE TO OUR POWER CONFIGURATION GUIDELINES WILL
AUTOMATICALLY VOID THIS LIMITED WARRANTY.
SkyBell Limited Warranty
Subject to the terms and condi„ions of this Limited Warranty, SkyBell Technologies, Inc.
(“SBT”), warrants to you only (the original purchaser), that under normal use, the SkyBell
Wi-Fi enabled video doorbell (the “Product”) will substan„ially conform with the
speci“ica„ions listed on the box in which your SkyBell was originally packaged and be free
of reproducible defects that eliminate the func„ionality or successful opera„ion of a feature
cri„ical to the primary func„ionality or successful opera„ion of the Product for a period of
one (1) year from the date of your Product purchase (the "Warranty Period"). This Limited
Warranty only applies to Products purchased from SkyBell or an authorized SkyBell
reseller. A list of authorized resellers can be found at www.skybell.com/pages/legal/.
Exclusive Remedy

During the Warranty Period, SBT will, at its sole op„ion, repair or replace any Product or
parts of a Product that fail in normal use. Such repairs or replacement will be made at no
charge to the customer for parts or labors. SBT retains the exclusive right to replace the
Product with a new or refurbished “like new” Product in its sole discre„ion. A replacement
Product or part assumes the remaining warranty of the original Product or ninety (90)
days from the date of replacement or repair, whichever provides longer coverage for you.
When a Product or part is exchanged, any replacement item becomes your property and
the replaced item becomes SBT’s property. There is no warranty of any kind for any
defects discovered a“ter the Warranty Period has lapsed.
7
8 SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH
OF THIS LIMITED WARRANTY.
Obtaining Warranty Service
To receive instrucions for obtaining repair or replacement warranty services you must
e-mail: support@skybelltechnologies.zendesk.com.
You must receive shipping instrucions and an RMA tracking number from SBT prior to
shipping your device to us. Write the RMA tracking number clearly on the outside of the
package. Send the device, freight charges prepaid, to the address on the RMA label.
You must also:
1.
Submit proof of purchase in the form of a bona Œide, dated bill of sale, receipt, or invoice
(or a copy) from an Authorized Reseller evidencing that your request for service is made
within the Warranty Period; and
2.
Follow shipping and other instrucions to ensure the Product has an adequate degree of
protecion against damage during transit to the locaion speciŒied by SBT. Except as
otherwise required by legislaion in your jurisdicion, costs associated with transport
(including packaging) for warranty service shall be at your expense.
Failure to follow the above instrucions may result in delays, cause you to incur addiional
charges or may void your warranty.
Exchanging Your Device
If we provide you with warranty service by sending you a replacement device, you will be
required to return your original device to us. In the event we do not receive your original
device within 30 days of sending your replacement device, you hereby agree that we have
the right to charge you for the full retail price of the replacement device and/or not send
you a replacement device. Full retail price shall be equal to the sale price on our website
(www.skybell.com) not including sales, promoions or other discounts.
In addiion to any other remedies available to us, if we have shipped a new device to you
and we have not received your original device within 30 days from the iniiaion of the
return process, we shall have the right to terminate your original device and/or your
replacement.
No Other Warranies
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU
OF ALL OTHER WARRANTIES EXPRESSED, IMPLIED, OR STATUTORY, INCLUDING ANY
LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANT-ABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE.
THE EXPRESS WARRANTY STATED HEREIN IS THE ONLY EXPRESS WARRANTY
MADE TO YOU AND IS PROVIDED IN LIEU OF ALL OTHER EXPRESS OR IMPLIED
WARRANTIES AND CONDITIONS (IF ANY) INCLUDING ANY CREATED BY ANY OTHER
DOCUMENTATION OR PACKAGING. NO OTHER WARRANTIES OR CONDITIONS ARE
MADE WITH RESPECT TO THE PRODUCT OR THE WARRANTY SERVICES BY ANY
PERSON, INCLUDING BUT NOT LIMITED TO SBT AND ITS SUPPLIERS. NO INFORMA-
TION (ORAL OR WRITTEN) OR SUGGESTIONS GIVEN BY SBT, ITS AGENTS OR
SUPPLIERS, OR ITS OR THEIR EMPLOYEES, SHALL CREATE A WARRANTY OR
CONDITION OR EXPAND THE SCOPE OF THIS LIMITED WARRANTY. ALSO, THERE IS
NO WARRANTY OR CONDITION OF TITLE, QUIET ENJOYMENT, OR NON-INFRINGE-
MENT IN THE PRODUCT. YOU MAY HAVE GREATER RIGHTS EXISTING UNDER
LEGISLATION IN YOUR JURISDICTION. WHERE SUCH LAWS PROHIBIT ANY TERM OF
THIS LIMITED WARRANTY, IT SHALL BE NULL AND VOID, BUT THE REMAINDER OF
THE LIMITED WARRANTY SHALL REMAIN IN FULL FORCE AND EFFECT.
WITHOUT LIMITING THE GENERALITY OF THE DISCLAIMERS CONTAINED HEREIN,
ALL PRODUCT INFORMATION IS PROVIDED FOR YOUR CONVENIENCE, “AS IS”, AND
“AS AVAILABLE”. SBT DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT
PRODUCT INFORMATION WILL BE AVAILABLE, ACCURATE, OR RELIABLE.
9
10 SBT MAY ALSO PROVIDE OR SELL PRODUCTS WHICH ARE INTENDED TO BE USED
WITH YOUR SKYBELL (“PRODUCT PERIPHERALS”). YOU USE THE PRODUCT, ALL
PRODUCT INFORMATION, AND THE PRODUCT PERIPHERALS AT YOUR OWN RISK.
YOU WILL BE SOLELY RESPONSIBLE FOR (AND SBT DISCLAIMS) ANY LIABILITY, OR
DAMAGES, INCLUDING BUT NOT LIMITED TO YOUR WIRING, FIXTURES, ELECTRICITY,
HOME, PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL
OTHER ITEMS AND PETS IN YOUR HOME, RESULTING FROM YOUR USE OF THE
PRODUCT, PRODUCT INFORMATION, OR PRODUCT PERIPHERALS.
Exclusion of Consequenial, Incidental, and Certain Other Damages, and Limitaion of Liability
TO THE FULL EXTENT ALLOWED BY LAW, SBT IS NOT LIABLE FOR ANY:
(i) CONSEQUENTIAL OR INCIDENTAL DAMAGES;
(ii) DAMAGES OR LOSS OF ANY NATURE WHATSOEVER RELATING TO LOST PROFITS, LOSS
OF OR DAMAGE TO PERSONAL PROPERTY, LOSS OF DATA OR PRIVACY OR CONFIDENTIALI-
TY, ANY INABILITY TO USE ALL OR PART OF THE PRODUCT, PERSONAL INJURY, OR ANY
FAILURE TO MEET ANY DUTY (INCLUDING BUT NOT LIMITED TO ANY LACK OF NEGLIGENCE
OR OF WORKMANLIKE EFFORT); OR (iii) INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING
OUT OF RELATING IN ANY WAY TO THE SKYBELL PRODUCT.
SBT’S CUMULATIVE LIABILITY, WHETHER FOR BREACH OF CONTRACT, WARRANTY,
NEGLIGENCE, STRICT LIABILITY IN TORT, INDEMNIFICATION, CONTRIBUTION, OR
OTHERWISE, SHALL BE LIMITED TO THE DIRECT DAMAGES RECOVERABLE UNDER LAW, BUT
NOT TO EXCEED THE PURCHASE PRICE FOR THE SKYBELL PRODUCT. YOU HEREBY
RELEASE SBT, ITS MANUFACTURERS, SERVICE PROVIDERS, LICENSORS AND EACH OF THEIR
RESPECTIVE AFFILIATES, FROM ANY AND ALL OBLIGATIONS, LIABILITIES, AND CLAIMS IN
EXCESS OF THIS LIMITATION. SBT IS ALSO NOT LIABLE FOR ANY COSTS OR DAMAGES
ARISING FROM OR RELATED TO YOUR BREACH OF THIS AGREEMENT. SBT, ITS MANUFAC-
TURERS, SERVICE PROVIDERS, LICENSORS AND EACH OF THEIR RESPECTIVE AFFILIATES,
DISCLAIM ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER
THIS LIMITED WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR
LOSS OF PROGRAMS OR DATA. ALL CLAIMS BY YOU, WHETHER IN TORT, CONTRACT,
STRICT LIABILITY OR OTHERWISE, MUST BE BROUGHT WITHIN TWO YEARS FROM
THE DATE THE CAUSE OF ACTION ACCRUES. THIS LIMITATION OF LIABILITY
CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT.
THE FOREGOING APPLIES EVEN IF SBT OR ANY SUPPLIER OR AGENT HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES; EVEN IN THE EVENT
OF FAULT, TORT (INCLUDING NEGLIGENCE), STRICT OR PRODUCT LIABILITY,
MISREPRESENTATION OR OTHER REASON; AND EVEN IF ANY REMEDY FAILS OF ITS
ESSENTIAL PURPOSE.
Some jurisdicions do not allow the exclusion or limitaion of incidental or consequenial
damages, so the above limitaions or exclusions may not apply to you. If any term of this
Limited Warranty is held to be illegal or unenforceable, the legality or enforceability of
the remaining terms shall not be afected or impaired.
Exclusions From Limited Warranty
This warranty does not apply to: (i) the†t or loss of the Product; (ii) damage caused by
accident, abuse, misuse, water, †lood, †ire, or other acts of nature or external causes; (iii)
damage caused by service performed by anyone who is not an authorized service provider
of SBT; (iv) damage to a product that has been modi†ied or altered without the wri“ten
permission of SBT; (v) any damage or defects caused by rough handling or extreme
thermal or environmental condi“ions or a rapid change in such condi“ions, corrosion,
oxida“ion, unauthorized modi†ica“ions or connec“ions, unauthorized opening or repair,
repair by use of unauthorized spare parts, accidents, forces of nature, or other ac“ions
beyond the reasonable control of SBT; (vi) any damage or defects caused by opera“ing the
11
12 product outside of the permited or intended uses described on SBT’s website; (vii)
damage caused during a SkyBell installaion; (viii) damage caused by connecing SkyBell
to an improper power coniguraion; or (viv) cosmeic damage, such as
scratches, nicks, and dents.
In addiion, SBT reserves the right to refuse warranty claims against products or services
that are obtained and/or used in contravenion of the laws of any country.
Geographic Limitaions
Devices returned from outside the US and Canada may not be able to be returned due to
an act of God, war, embargo or other act by one or more sovereign naions limiing
commerce between the US and another country or some other acion or event outside
SBT’s control. Return of devices from outside the US and Canada is at your own risk. SBT
is not responsible for providing a replacement device if, in SBT’s sole discreion, it cannot
successfully or legally ship a product to an internaional desinaion.
Reseller Limitaions
This Warranty only applies to devices purchased from SkyBell or an Authorized Reseller.
A list of Authorized Resellers can be found on www.skybell.com/pages/legal. Devices
purchased from unauthorized dealers and/or individuals reselling new or used devices, are
not
eligible to receive Warranty service or a refund of any kind.
THE LIMITED WARRANTY IS SUBJECT TO CHANGE FROM TIME TO TIME AT SBT’S
SOLE DISCRETION AND WITHOUT NOTICE.
SkyBell and SkyBell Technologies, Inc. are trademarks SkyBell Technologies, Inc.,
registered in the U.S. and other countries.
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14 WWW.SKYBELL.COM
USAv090315