SkyBell DBCAM & DBCAM-TRIM - Total Connect 2.0 Integration Guide Dated 03/2016

Alarm Communications
REQUIREMENTS
AL ARMNET
®
(before installation at customer site)
SkyBell
®
HD Installation for Honeywell
Total Connect
®
2.0 Remote Services
(iOS Only)
How-to videos can be viewed from the SkyBell app. Press Watch Installation Video; this action launches
your device’s browser and opens the SkyBell website (
www.skybell.com
).
The website offers detailed installation information including mounting, power and doorbell connections.
• An iOS mobile device running the
most recent
Total Connect 2.0 app. (At present, SkyBell operation with

Honeywell Total Connect 2.0 is supported only on iOS.)

– The installer’s device must be connected to a 2.4 GHz router operating in B/G mode
• SkyBell operation requires full-time Internet connection with at least 1.5 Mbps upload speed
• The SkyBell HD app (be sure to download the correct version)
• SkyBell must be added to the customer’s Honeywell Total Connect 2.0 account in AlarmNet
®
/AlarmNet 36 0™
LYNX and Lyric™ Systems (AlarmNet 360)
1. Access the customer’s account.
2. Select
Devices > Device Programming
3. Under
Action
, click the button next to the
Edit
dropdown
4. On the
Account Overview
page, locate
TOTAL CONNECT 2.0 SERVICES
and click
Change Service Plan
5. Select the
Video Doorbell Service
checkbox and
Save
6. The addition to the plan is confirmed. Click
OK
. SkyBell
®
HD Installation for Honeywell Total Connect
®
2.0 Remote Service
s
(iOS only)
VISTA
™
SYSTEMS (AlarmNet
®
)
1. Access the customer’s account
2. Select
Devices > Device Programming
3. Under
Action
, use the dropdown to select Edit; click the button
4. On the
Edit Account
screen, locate
Video Doorbell Service
; click the button
5. Select the
Video Doorbell Service
checkbox and click
Next
6. Confirm that the Video Doorbell Service field now displays
“Doorbell Basic”
; click
Finish
INSTALL ATION
Doorbell Connection (wired only)
Wireless doorbells and intercoms are not compatible with SkyBell.
– Connection to a mechanical doorbell (physical chime) requires no changes
– Connection to a digital doorbell (speaker instead of chime) requires SkyBell’s Digital Doorbell

Adapter Accessory
Power Supply
In the rare case where SkyBell is installed without a doorbell, a 10 ohm/10 watt resistor must be
connected between the power supply and the device.
Location
Test the Wi-Fi
®
connection at the installation site. The
Ookla speed test
app is recommended. Honeywell Security and Fire
2 Corporate Center Dr. Suite 100
P.O. Box 9040
Melville, NY 11747
1.800.467.5875
www.honeywell.com
All trademarks are the property
of their respective owners.
L/SYKBELLTCF/D | 03/2016
© 2016 Honeywell International Inc.
SkyBell
®
HD Installation for Honeywell Total Connect
®
2.0 Remote Service
s
(iOS only)
Honeywell Total Connect 2.0
The Total Connect 2.0 app will not display SkyBell setup options unless Video Doorbell Service is added

to the account in AlarmNet 360™ as shown above.
If prompted for registration during the installation process, provide the customer’s information. If you

are registering SkyBell from scratch, be sure to give the customer any password you create.
1. Press and hold the device’s large SkyBell button until it blinks alternating red and green
2. Launch the Total Connect 2.0 app on your iOS device
3. Press the
Doorbell
button on the app’s navigation bar
4. Honeywell Total Connect 2.0 prompts to launch the SkyBell app. Press
Open
.
5. Choose
Set up my SkyBell
6. Press
Add a new SkyBell
and on the next screen,
OK let’s begin
7.
Follow the app’s instructions and open your device’s Wi-Fi
®
settings when prompted. Do not close

the SkyBell app at this time.
8.
The new SkyBell appears as an available Wi-Fi connection. Select it and wait for your device to finish
connecting (a checkmark appears next to the connection).
9. Return to the SkyBell app. Wait a moment for it to advance to its next screen.
10. The customer’s router/network appears in a list of available Wi-Fi signals
11. Select the customer’s network and press
Next
12. When prompted, enter the customer’s router/network information and press
Next
13. SkyBell HD is connected to the customer’s network
Note:
The sync process may require more than one attempt to connect. Use the
Try Again
button

on the SkyBell app.
If Registering After Installation
If SkyBell has already been installed and connected, launch the Total Connect 2.0 app, press
Doorbell

and then select
Attach my SkyBell
.
1. Enter the customer’s information
2. Press
Authorize
3. The Total Connect 2.0 app displays the
Doorbell Activity
and
Doorbell Settings
menus