Tuxedo and VAM - IPCAM and third party camera Compatibility Guide
Related Products
Related Categories
Document Transcript
Updated:
8/28/15
Tech Note
Tuxedo
Wi
-Fi
and VAM (Vista Automation Module) Camera
Compatibility Chart (Honeywell and Third Party
Camera’s)
The following is a list of Compatible IP Cameras. This is a list of the tested cameras, but it is not
limited to the use of other
manufacturer
cameras. In order to use them, you must be able to provide
the correct credentials below
(see the troubleshooting section at the end of this document
).
Table of Contents
Tuxedo Touch™ Configurati
on Fields
................................
................................
................................
.... 2
Honeywell Total Connect™ Remote Services
................................
................................
.....................
2
Honeywell
-IP ................................
................................
................................
................................
........
2
TrendNet
................................
................................
................................
................................
...............
3
Axis
................................
................................
................................
................................
........................
3
Cisco
................................
................................
................................
................................
......................
3
Hikvision
................................
................................
................................
................................
...............
3
Dahau
................................
................................
................................
................................
....................
3
Using the Camera Configuration Utility
................................
................................
................................
4
Honeywell Total Connect™ Remote Ser
vices
................................
................................
.....................
4
Honeywell
-IP ................................
................................
................................
................................
........
4
TrendNet
................................
................................
................................
................................
...............
5
Axis
................................
................................
................................
................................
........................
5
Cisco
................................
................................
................................
................................
......................
5
Hikvision
................................
................................
................................
................................
...............
5
Dahau
................................
................................
................................
................................
....................
5
Suggested Troubleshooting
................................
................................
................................
.....................
6
Honeywell Intrusion Technical Support Limitations
................................
................................
........
6
Required Information
................................
................................
................................
...........................
6
Trendnet Software Setup Example
................................
................................
................................
.........
7
Tuxedo Touch™ Wi
-Fi Camera Setup Screen Example
................................
................................
.... 8
Frequently Asked Questions
................................
................................
................................
...................
8
Can I view the camera on multiple Tuxedos?
................................
................................
.....................
8
When I try to launch the camera it gives me a message
of “Video Stopped.”
................................
.. 8
Conclusion
................................
................................
................................
................................
................
8
Return to Table of Contents
-
2
-
Updated:
8/28/15
Tech Note
T
UXEDO
T
OUCH
™
C
ONFIGURATION
F
IELDS
H
ONEYWELL
T
OTAL
C
ONNECT
™
R
EMOTE
S
ERVICES
C
OMPATIBLE
?
T
UXEDO
D
ISC
O
VERS
?
IP
A
DDRESS
ENT
RY NEEDED
RSTP
S
TRING
MJPEG
S
TRING
M
OBILE
S
TRING
W
INDOWS
PC
S
UPPORT
(IE
7)
A
NDROID
S
UPPORT
(
C
HROME
)
IPAD
S
UPPORT
(
S
AFARI
)
U
SERNAME
P
ASSWOR
D
IPCAM
-
WI2
Yes
Discovers
Yes
img/video.sav
img/video.mjpeg
img/snapshot.cgi
Yes
Yes
Yes
localAdmistrat
or
Not Public
IPCAM
-
WI
Yes
Discovers
Yes
img/video.sav
img/video.mjpeg
img/snapshot.cgi
Yes
Yes
Yes
localAdmistrator
Not Public
IPCAM
-
PT
Yes
Discovers
Yes
img/video.sav
img/video.mjpeg
img/snapshot.cgi
Yes
Yes
Yes
localAdmistrator
Not Public
IPCAM
-
WO
Ye
s
Discovers
Yes
img/video.sav
img/video.mjpeg
img/snapshot.cgi
Yes
Yes
Yes
localAdmistrator
Not Public
IPCAM
-
WL
Yes
Discovers
Yes
Channel=28&vid
eo=h264
img/video.mjpeg
img/snapshot.cgi
Yes
Yes
Yes
localAdmistrator
Not Public
IPCAM
-
ACU
Yes
Discovers
Yes
img/video.sav
img/video.mjpeg
img/snapshot.cgi
Yes
Yes
Yes
localAdmistrator
Not Public
H
ONEYWELL
-
IP
e
qu
I
P
Series
H3S1
P1
Yes
Discovers
Yes
h264
mjpeg
None
no
no
no
admin
1234
H4S1
P1
Yes
Discovers
Yes
h264
mjpe
g
None
no
no
no
admin
1234
H3D2F
1
Yes
Discovers
Yes
h264
mjpeg
None
no
no
no
admin
1234
H3D1F
1
Yes
Discovers
Yes
h264
mjpeg
None
no
no
no
admin
1234
H3WIF
1
Yes
Discovers
Yes
h264
mjpeg
None
no
no
no
admin
1234
H4D2F1
Yes
Discov
ers
Yes
h264
mjpeg
None
no
no
no
admin
1234
H4D1
F
1
Yes
Discovers
Yes
h264
mjpeg
None
no
no
no
admin
1234
H4W1F1
Yes
Discovers
Yes
h264
mjpeg
img/snapshot.cgi
no
no
no
admin
1234
H4W1F1
Yes
Discovers
Yes
h264
mjpeg
None
no
no
no
admin
1234
H4SVP1
Yes
Di
scovers
Yes
h264
mjpeg
None
no
no
no
admin
1234
H4D1FR
1
Yes
Discovers
Yes
h264
mjpeg
None
no
no
no
admin
1234
HCD2F
Yes
Discovers
Yes
h264
mjpeg
None
no
no
no
admin
1234
HCD1F
Yes
Discovers
Yes
h264
mjpeg
None
no
no
no
admin
1234
HBD2FR1
Yes
Discovers
Yes
h264
mjpeg
None
no
no
no
admin
1234
HCW1F
No
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
HCD
1F
No
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Return to Table of Contents
-
3
-
Updated:
8/28/15
Tech Note
Tuxedo Touch™ Configuration Fields (Continued)
T
REND
N
ET
C
OMPATIBLE
?
T
UXEDO
D
ISC
O
VERS
?
IP
A
DDRESS
ENTRY NEEDED
R
TS
P
STRING
MJPEG
STRING
M
OBILE
S
TRING
W
INDOWS
PC
SUPPORT
(IE
7)
A
NDROID
SUPPORT
(C
H
R
OME
)
IPAD
S
UPPORT
(S
AFARI
)
U
SERNAME
P
ASSWORD
TV
-
IP422W
Yes
Discovers
Yes
mpeg4
cgi/mjpeg/mjpeg.c
gi
cgi/jpg/image.cgi
Yes
Yes
Yes
admin
admin
TV
-
1P2I2
Yes
No
Yes
mpeg4
cgi/mjpeg/mjpeg.c
gi
cgi/jpg/image.cgi
Yes
Yes
No
admin
admin
TV
-
IP322
Yes
Discovers
Yes
mpeg4
cgi/mjpg/mjpg.cgi
cgi/jpg/image.cgi
Yes
Yes
No
admin
admin
TV
-
IP252
Yes
Discovers
Yes
mpeg4
cgi/mjpg/mjpg.cgi
cgi/jpg/image.cgi
Yes
Yes
No
admin
admin
TV
-
IP60
2WN
No
No
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
TV
-
IP1
-
0
Yes
Discovers
Yes
mpeg4
cgi/mjpg/mjpg.cgi
cgi/jpg/image.cgi
Yes
Yes
No
admin
admin
TV
-
VS1P
Yes
Discovers
n/a
mpeg4
cgi/mjpg/mjpg.cgi
cgi/jpg/image.cgi
No
No
No
admin
admin
A
XIS
AXIS M1011
-
W
Yes
Discovers
Yes
axis
-
media/media.amp?vi
deocodec=mpeg4
axis
-
cgi/mjpg/video.cgi
jpg/1/image.jpg
Yes
Yes
no
root
root
NOTE:
AXIS cameras are not able to str
eam on
the Internet Explorer and Safari brow
ser
s
with the
paths below. Only supported on Chrome and Mozilla.
1.
IPaddress/axis-
cgi/mjpg/video.cgi
2.
IPaddress/mjpg/a/video/mjpg
C
ISCO
WVC210
Yes
Discovers
Yes
img/video.sav
img/video.mjpeg
img/snapshot.cgi
Yes
Yes
Yes
admin
admin
H
IKVISIO
N
DS
-
2CD2132
-
1
Yes
Discovers
Yes
Live
img/video.mjpeg
img/snapshot.cgi
No
No
No
admin
12345
DS
-
2CD2432F
-
1W2
Yes
Discovers
Yes
Live
img/video.mjpeg
img/snapshot.cgi
No
No
No
admin
12345
DS
-
2CD2332
-
I210
Yes
Discovers
Yes
Live
img/video.mjpeg
i
mg/snapshot.cgi
No
No
No
admin
12345
D
AHAU
IPC
-
HFW4300S
Yes
Discovers
Yes
cam/realmonitor?cha
nnel=1&subtype=1
axis=cgi/mjpg/vide
o.cgi
img/snapshot.cgi
Yes
No
Yes
admin
admin
IPC
-
HDW1100S
YES
Discovers
yes
cam/realmonitor?cha
nn
el=1&subtype=1
axis=cgi/mjpg/vide
o.cgi
img/snapshot.cgi
Yes
Yes
Yes
admin
admin
IPC
-
HDB4200CN
-
0360B
YES
Discovers
yes
cam/realmonitor?cha
nnel=1&subtype=1
axis=cgi/mjpg/vide
o.cgi
img/snapshot.cgi
No
No
No
admin
admin
Return to Table of Contents
-
4
-
Updated:
8/28/15
Tech Note
U
SING THE
C
AMERA
C
ONFIGURATION
U
TILITY
H
ONEYWELL
T
OTAL
C
ONNECT
™
R
EMOTE
S
ERVICES
S
TREAM TO
E
NABLE
C
ODEC
(E
NCODE
M
ODE
)
R
ESOLUTION
F
RAME
R
ATE
C
OMPRESSION
M
AX BIT
RATE
P
RIORITY
IP
S
ETTING
A
UDIO
V
IDEO
Q
UALITY
3
GPP
RTSP
PORT#
IPCAM
-WI2
n/a
n/a
320x240
10
n/a
n/a
n/a
n/a
n/a
n/a
n/a
554
IPCA
M-WI
n/a
n/a
320x240
10
n/a
n/a
n/a
n/a
n/a
n/a
n/a
554
IPCAM
-PT
n/a
n/a
320x240
10
n/a
n/a
n/a
n/a
n/a
n/a
n/a
554
IPCAM
-WO
n/a
n/a
320x240
10
n/a
n/a
n/a
n/a
n/a
n/a
n/a
554
IPCAM
-WL
n/a
n/a
320x240
10
n/a
n/a
n/a
n/a
n/a
n/a
n/a
554
IPCAM
-ACU
n/a
n/a
320x240
10
n/a
n/a
n/a
n/a
n/a
n/a
n/a
554
H
ONEYWELL
-
IP
e
quIP
Series
H3S1
P1
Main
h.264 +mpeg
Use Camera Utility
Medium
1500
Bit Rate
n/a
n/a
n/a
n/a
554
H4S1
P1
Main
h.264 +mpeg
Use Camera Utility
Medium
1500
Bit Rate
n/a
n/a
n/a
n/a
554
H3D2F
1
Main
h.264 +mpeg
Use Camera Utility
Medium
1500
Bit Rate
n/a
n/a
n/a
n/a
554
H3D1F
1
Main
h.264 +mpeg
Use Camera Utility
Medium
1500
Bit Rate
n/a
n/a
n/a
n/a
554
H3WIF
1
Main
h.264 +mpeg
Use Camera Utility
Medium
1500
Bit Rate
n/a
n/a
n/a
n/a
554
H4D2F1
Main
h.264 +mpeg
Use Camera Utility
Medium
1500
Bit Rate
n/a
n/a
n/a
n/a
554
H4D1
F
1
Main
h.264 +mpeg
Use Camera Utility
Medium
1500
Bit Rate
n/a
n/a
n/a
n/a
554
H4W1F1
Main
h.264 +mpeg
Use Camera Utility
Medium
1500
Bit Rate
n/a
n/a
n/a
n/a
554
H4W1F1
Main
h.264 +mpeg
Use Camera Utility
Medium
1500
Bit Rate
n/a
n/a
n/a
n/a
554
H4SVP1
Main
h.264 +mpeg
Use Camera Utility
Medium
1500
Bit Rate
n/a
n/a
n/a
n/a
554
H4D1FR
1
Ma
in
h.264 +mpeg
Use Camera Utility
Medium
1500
Bit Rate
n/a
n/a
n/a
n/a
554
HCD2F
Main
h.264 +mpeg
Use Camera Utility
Medium
1500
Bit Rate
n/a
n/a
n/a
n/a
554
HCD1F
Main
h.264 +mpeg
Use Camera Utility
Medium
1500
Bit Rate
n/a
n/a
n/a
n/a
554
HBD2FR1
Main
h.264 +mpeg
Use Camera Utility
Medium
1500
Bit Rate
n/a
n/a
n/a
n/a
554
HCW1F
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
Return to Table of Contents
-
5
-
Updated:
8/28/15
Tech Note
Configuration using the Camera Configuration Utility (Continued)
T
REND
N
ET
Stream to
Enable
Codec
(Encode
Mod
e)
Resolution
Frame
Rate
Compression
Max Bit
Rate
Priority
IP
Setting
Audio
Video
Quality
3gpp
RTSP
PORT#
TV
-
IP422W
Main
n/a
QVGA
10
n/a
n/a
n/a
DHCP
Disable
Normal
Disable
554
TV
-
1P2I2
Main
n/a
QVGA
10
n/a
n/a
n/a
DHCP
Disable
Normal
Disable
554
TV
-
IP322
Main
n/a
QVGA
10
n/a
n/a
n/a
DHCP
Disable
Normal
Disable
554
TV
-
IP252
Main
n/a
QVGA
10
n/a
n/a
n/a
DHCP
Disable
Normal
Disable
554
TV
-
IP602WN
Main
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
TV
-
IP1
-
0
Main
n/a
QCIF
5
n/a
n/a
DHCP
Disable
High
Disable
554
TV
-VS1P*
Main
n/a
QCIF
5
n/a
n/a
DHCP
Disable
High
Disable
554
A
XIS
AXIS M1011-
W
Main
h.264 +mpeg
Use Camera Utility
n/a
n/a
n/a
DHCP
n/a
n/a
n/a
554
C
ISCO
WVC210
n/a
n/a
10
320x240
n/a
n/a
n/a
n/a
n/a
n/a
n/a
554
H
IKVISION
DS
-2CD2132-
1
Main
h.264
Use Camera Utility
Medium
1500
n/a
DHCP
n/a
n/a
n/a
554
DS
-
2CD2432F
-
1W2
Main
h.264
Use Camera Utility
Medium
1500
n/a
DHCP
n/a
n/a
n/a
554
DS
-
2CD2332
-
I210
Main
h.26
4
Use Camera Utility
Medium
1500
n/a
DHCP
n/a
n/a
n/a
554
D
AHAU
IPC
-HFW4300S**
Sub stream
h.264
320x240 (
sub stream 1
enabled )
10
320
n/a
n/a
DHCP
Disable
Normal
Disable
554
IPC
-HDW1100S**
Sub stream
h.264
320x240 (
sub stream
1
enabled )
10
320
n/a
n/a
DHCP
Disable
Normal
Disable
554
IPC
-HDB4200CN
-0360B**
Sub stream
h.264
320x240 (
sub stream 1
enabled )
10
320
n/a
n/a
DHCP
Disable
Normal
Disable
554
* In Tux Camera setting page this ACU is listed in 'other' model we need to
select the model TV
-VS1P
**
Provides two streaming capability.
The main stream
, which supports high
resolution video to DVR’s,
and a
sub stream
(which provides low resolution stream required by the Tux
edo Touch
). To change the settings a
ccess
the
video
page in
setup
utility
and enable
the
"Sub Stream"
feature.
Then
make the required
entries to the fields displayed
in the table above
Return to Table of Contents
-
6
-
Updated:
8/28/15
Tech Note
S
UGGESTED
T
ROUBLESHOOTING
H
ONEYWELL
I
NTRUSION
T
ECHNICAL
S
UPPORT
L
IMITATIONS
Honeywell Intrusion Technical Support will on
ly support in depth configuration and
troubleshooting of the following AlarmNet c
ameras:
•
IPCAM
-WI
•
IPCAM
-PT
•
IPCAM
-WO
•
IPCAM
-WL
•
IPCAM
-ACU
R
EQUIRED
I
NFORMATION
•
RTSP Path
(Real Time Streaming Protocol)
: Review the table above for
proper settings for your camera.
•
The
y only support MPEG4
, H.264, and ONVIF
streaming protocol
s.
•
RTSP Port
•
IP
Address
C
AN YOU ACCESS THE VI
DEO VIA THE
I
NTERNET
?
•
This
may be software provided by
the manufacturer
or using a QuickTime or
VLC Media player
s. See the Trendnet e
xample below
.
•
Configure
the camera
by typing in the IP Address of the camera
.
•
Verify
the camera
s discovery option is enabled.
•
Verify UPNP (Universal Plug and Play) is enabled
.
•
Verify
the
Audio
option
is Disabled
.
Notes
:
•
Verify the
revision of the cameras is
at the late
st firmware
.
•
Verify the Tuxedo
or VAM
has the latest firmwar
e.
•
This c
an be found on MyWebTech
(https://mywebtech.honeywell.com/
).
•
Image resolution recommendations:
•
Single Video Stream:
o
640X480 at 8
Frames
Per Second (FPS)
o
320X240 at 15fps
•
Quad view
: each camera should be set to 320x240 at
5(fps)
Return to Table of Contents
-
7
-
Updated:
8/28/15
Tech Note
T
RENDNET
S
OFTWARE
S
ETUP
E
XAMPLE
Tuxedo Touch/VAM Settings for Trendnet ACU
:
•
Mpeg 4 set to 4CIF
•
Resolution set to 320x240
•
5 Frames per second
•
Disable Audio
Return to Table of Contents
-
8
-
Updated:
8/28/15
Tech Note
T
UXEDO
T
OUCH
™
W
I
-
F
I
C
AMERA
S
ETUP
S
CREEN
E
XAMPLE
F
REQUENTLY
A
SKED
Q
UESTIONS
C
AN
I
VIE
W THE CAMERA ON MULT
IPLE
T
UXEDO
S
?
•
No, most cameras do not support multicast streaming. This is a limitation of
the camera itself.
•
If this is desired y
ou can use the A
larmNet
IP
cameras, which are viewable
on multiple keypads.
•
Another suggestion is to use an Network Video Record or a camera that
supports multicast broadcasting (streaming)
W
HEN
I
TRY TO LAUNCH THE CA
MERA IT GIVES ME A M
ESSAGE OF
“V
IDEO
S
TOPPED
.
”
•
This happens when the camera’s RTSP
path and port are incorrect.
•
Verify that the RTSP
path is entered as
:
o
The IP Address/mpeg4 (example: 192.168.1.15/mpeg4)
o
If the above is not working, try simply entering MPEG4 in the
RTSP
path
C
ONCLUSION
Honeywell has provided the flexibility to allow a variety of cameras to be
compatible. If you are using a camera that is not on this list, confirm the camera is
wo
rking properly. To verify, access the camera through a browser or the camera’s
software (consult the user’s manual of the camera for the proper procedure). If
successful,
verify the
RTSP
port and path are correct. If the camera is not viewable
through the Tuxedo Touch™ after verifying these settings, then it is not compatible
with
Tuxedo Touch™
.
- Uploaded