Resideo Honeywell Home Vista-21iPLTE - Quick User Guide Dated 8/19

Document ID 800-25361V1A Rev. A
Ê800
-25361V1A!Š

800
-
2
5361
V1A

8
/19
Rev A

Part 1






TESTING THE SYSTEM

Using the Test mode allows each detection
point to be checked for proper
operation.
Testing should be conducted weekly to ensure proper
operation
.

•
The keypad sounds a single beep about every 30 seconds as a
reminder that the system is in the Test mode.

•
Alarm messages are not sent to your Central Station while Test mode is
on.

If a problem is experienced with any detection
point (no confirming
sounds, no display), call for service immediately.


1.

Disarm
the system and close all prot
ected windows, doors, etc. The
READY indicator
light should come on if all zones are intact


2. Enter your 4
-digit Master code +

5
+
0
(walk)

3. Listen. The external sounder
should sound for about 1 sec
ond then
turn off. If the sounder does not sound, CALL FOR SERVICE. The
“Test in Progress” display appears only on the keypad that started the
test.

4. Fault zones. Open each protected door and window in turn and listen
for three beeps from the keypad. E
ach faulted detection
point should
appear on the display. The display clears when the door or window is
closed.

5. Walk in front of any interior motion detectors

(if used) and listen for three
beeps.
Each
detector should appear on t
he display when it is activated.
The display clears when no motion is detected. Note that if wireless
motion detectors
are used, there is a 3-
minute delay between activations

to
conserve battery life.

6. Test all smoke det
ectors, following the manufacturer's instructions.

7. When all detection
points have been checked and are intact (closed),
there should be no zone numbers displayed.

8. Exit test mode:
4-digit code +

1


TROUBLE CONDITIONS

The wor
d CHECK on the keypad's display, accompanied by a "beeping" at
the keypad, indicates a trouble condition in the system
at the displayed
zone number sensor and requires your attention. Determine if the zone(s)
displayed are intact and make them so if they are not. If the display
persists, CALL FOR SERVICE.

To silence the beeping for these conditions, press any key.


Typical
Trouble
conditions include the following:


Trouble Message

Meaning

COMM. FAILURE

(or FC
)

A failure has occurred in the tele
phone
communication portion of your system.

SYSTEM LO BAT

(or BAT

with no zone No.)

Low system battery

condition exists.

LO BAT+ zone descriptor

(or BAT with zone No.)

Low battery

condition in th
e wireless transmitter
.

Either replace the battery yourself, or CALL FOR
SERVICE.

Rcvr Jam (or CHECK 90
)

RF interference in wireless system

which may
impede reception from wireless sensors.

ALARM 1xx (or 91
)

FAULT 1xx

CHECK 1xx

A communication problem between the control and a
connected device (e.g., RF receiver, zone expander)
where the “xx” indicates the device address.

MODEM COMM (or CC
)

Indicates that the control is

on
-
line with the Central
Monitoring Station's remote computer.

BELL FAILURE (or CHECK 70
)

Indicates that the wiring connection to the external
sounder

is at fault.

AC LOSS (or NO AC
)

The system is

operating on battery power only due to
an AC power failure
.
If only some lights are out on the premises, check
circuit breakers and fuses and reset or replace as
needed.

OPEN CIRCUIT

(or OC
)

The

keypad is not receiving signals from the control.

Long Rng Trbl (or bF
)

C
ommunication device (if used)

has failed.

TELCO FAULT (or CHECK 94)

The telephone line has a pr
oblem.

Busy
-
Standby

(or d
I)

If this message remains displayed for more than 1
minute, system is disabled. CALL FOR SERVICE.



SETTING THE DATE AND TIME

NOTE
: All partitions must be disarmed before date/time can be set. You
can set the time and date by doing the following:


1.
















+ [#] + [6] [3]


(Master Code)


2. Press [
∗
] when the time/date is displayed.


A cursor appears under the first digit of the hour.


To move
cursor ahead, press [
∗
]. To go back, press [#].


•
Enter the 2-
digit hour setting.


•
Enter the 2-
digit minute setting.


•
Press [1] for PM or [2] for AM.


•
Enter the last two digits of the current year.


•
Enter the 2-
digit month setting.


•
Enter the 2-
digit day setting.


3. To exit, press [
∗
] when cursor is at the last digit, or wait 30 seconds.



NOTES

















SERVICING INFORMATION

Your local Honeywell
Home
dealer is the person best qualified to
service your alarm system. Arranging some kind of regular service
program with him is advisable. Your local Honeywell
Home
dealer is:


Name:



Address:






Phone:





The product should not be disposed of with other household waste.
Check for the nearest authorized coll
ection centers or authorized
recyclers. The correct disposal of end
-of-life equipment will help prevent
potential negative consequences for the environment and human
health.




The Honeywell Home Trademark is used under license from Honeywell International Inc.

This product is manufactured by Resideo Technologies, Inc.


2 Corporate Center Drive, Suite 100
P.O. Box 9040, Melville, NY 11747

2019
Resideo Technologies, Inc.
www.resideo.com




ADEMCO
VISTA SERIES SECURITY SYSTEMS

VISTA
-21iPLTE/V21SIALTE


Quick Guide
to User Functions


For full details of all user functions, please see the system’s User Guide. T
he
full version User Guide is also available from your
installer upon request.


Congratulations on your ownership of a Honeywell
Home
Security System
. This system provides:

•
Three forms of detection: burglary, fire and emergency (see your installer for which forms of detection are installed)

•
At least one keypad
which provides control of system and displays system status
•
Various
sensors for perimeter and interior burglary detection

•
Optional smoke or combustion detectors designed to provide early warning in case of fire.

Your system may also be
programmed to automatically send alarm
and
status messages to a Central Monitoring Station.


SYSTEM BASICS

The following is a list of some of the most common features and
functions of your system:

•
Several modes of burglary detection: Stay
, Night
-Stay, Away, Instant,
Max
imum
.
•
Bypass feature lets you bypass
selected zones while leaving the rest
of the system armed.

•
Chime
mode alerts you to the opening of protected doors and
windows while the system is disarmed.

•
Fire and
carbon monoxide detection
are always active (if installed)
; an
alarm sounds if a fire or carbon monoxide condition is detected.

•
Panic keys (if programmed) let you manually initiate fire and personal
alarms using the keypad.
•
4-digit security codes are
used in conjunction with keypad commands

to perform system functions
.
•
Each user can be assigned a different security code, each with
different authority levels
.
•
The system sens
ors
have been assigned to various “zones,” which are
specific areas of detection
(e.g., fro
nt door, kitchen window, etc.).

•
Zone numbers (points of detection) are displayed at the keypad when
an alarm or trouble condition occurs.

•
Partitions provide two independent areas of detec
tion
plus an optional
common area, with each partition containing a group of zones that can
be armed and disarmed without affecting other zones or users.

•
Function keys may have been programmed to perform various
functions. Ask your installer if these keys are active.

•
A Scheduling feature can be programmed to automatically perform
certain functions (e.g., arm the system) at a predetermined time each
day. See the full User Guide for details.


ENTRY/EXIT DELAYS

•

Entry Delays

give you time to disarm the system when you enter
through the designated entrance door
.
•
You must disarm the system before the entry delay period ends, or an
alarm will occur (keypad beeps during the entry delay period,
reminding you to disarm the sys
tem).

•

Exit delay
gives you time after arming the system to leave through the
designated exit door(s) without setting off an alarm. If programmed, a
slow beeping
will sound during the exit delay period until the last 10
seconds, whic
h then changes to fast beeping (alerting you to the end
of exit delay). If you cannot leave within this delay time period, you
should stop, disarm the system, and start over to avoid a false alarm.

•

See your installer for your delay times
. See the full User Guide for
details on Exit Error alarms.

NOTES on BURGLARY
DETECTION


•
The system must be armed before the burglary detection
can sense
intrusions.

•
To arm your system, enter your security code followed by the
desired arming key.

•
To disarm the system, enter your security code then press the OFF

key.

•
When an alarm
occurs, the keypad sounds
and displays the
zone(s) causing the alarm. The external sounder may also sound.

•
If your system is connected to a Central Monitoring Station, an
alarm message is also sent (delayed 30 seconds by default to
reduce false alarms).

•
To stop the alarm sounding, simply disarm the system.

•

Memory of Alarm:
When an alarm condition occurs, the keypad
displays
the number(s) of the zone(s) that caused the problem, and
displays the type of alarm. Clear the Memory of Alarm display by
entering another “off” sequence.


IMPORTANT:
If you return to the premises and the
main burglary sounder is on, or the keypad beeps
rapidly upon entering the premises, it indicates that an
alarm has oc
curred during your absence and an
intruder may still be on the premises. LEAVE
IMMEDIATELY and CONTACT THE POLICE from a
nearby safe location.


NOTES on FIRE
and CO
DETECTION

•
Your fir
e alarm
system (if installed) is on 24 hours a day, for
continuous
detection. In the event of an emergency, the smoke and
heat detectors
sound their alarms, triggering a loud, interrupted
pulsed sound
from the Keypad(s) and any external sounders.
•
You can silence the alarm at any time by pressing the OFF key (the
security code is not needed to silence fire alarms).

•
Carbon monoxide (CO)
detect
ors, if installed, provide
continuous
detection. If a high level of carbon monoxide is detected, an
interrupted pulsed alarm sound
occurs at the keypads and the
detector(s). Immediately move to a spot where fresh air is available,
preferably outdoors. From a safe area, call your security service
provider for further instructions. To silence the keypad sounding,
press the OFF key. To silence the detector, see its instructions.





CHECKING
OPEN
ZONES

Ch
ecking Zones: Before arming your system, all protected doors, windows and other detection
zones must be closed or bypassed; otherwise the keypad displays
"Not Ready.
"

GOTO: If the user is authorized, a keypad in one partition c
an be used to perform system functions
in the other partition by using the GOTO command.
Must use an Alpha keypad.


Action

Press these keys...

W
hat happens

CHECK
ZONES


∗


•

Displays all faulted zones.

GOTO

4-digit code +

∗
+
parti
tion number

(1,2,3 = go to partition;

0 = return to home part.
)

•

The keypad beeps to confirm the partition change.

•
Keypads automatically return to their original partition after
30 seconds with no keypad activity.


ARMING THE SYSTEM
, CHIME MODE, and CONTROLLING DEVICES

Before arming, close all perimeter doors and windows and make sure the Ready to Arm message is
shown.

After arming, leave the premises through an entry/exit door
during the exit delay period
and be sure
the door is re
closed to avoid causing an alarm.

Action

Press these keys...

When to use
an arming mode
and what happens

STAY
4-digit code +

3


three beeps
confirm

•

Used when you want to arm the system with persons
staying inside (or if y
ou have pets
that are moving
throughout the premises).

•
Arms
perimeter
zones;
interior
zones
left
disarmed.

•
An alarm sounds if any protected window or non-
entry/exit
door is opened.

NIGHT
-
STAY
4-digit code +

3

3


three beeps confirm

•

Use NIGHT
-
STAY mode to provide increased security
while staying inside.

•
Arms same as STAY mode, but also arms preselected
interior sensors (
set by

your installer).

INSTANT

4-digit code +

7


three beeps confirm

•

Used when staying inside and do not

expect anyone to use
an entry/exit door.

•
Same as STAY mode, except entry delay is off
.
•
An alarm sounds
same as STAY mode
, and sounds upon
opening

entry/exit doors.

AWAY

4-digit code +

2


two beeps confirm

•

Used when nobody
is

staying inside (incl
uding pets).

•
Arms t
he entire system (
interior and perimeter)
.
•
An alarm sounds if a protected window or any
non-
entry/ exit
door is opened, or if any movement is detected inside.

MAXIMUM

4-digit code +

4


two beeps confirm

•

Used when leaving the
premises for extended periods
(e.g., vacation).

•
Same as Away mode, except entry delay is off.

•
An alarm sounds same as Away mode, and sounds upon
opening entry/exit doors.

QUICK
ARMING


#
+ arming key

•

If programmed, you can press the [#] key in pla
ce of your
security code when arming the system

CHIME
MODE

4-digit code +

9


(enter again to turn
Chime mode off)

•

Alerts you to the opening of a perimeter door or window
while the system is disarmed.

•
Three tones sound at the keypad whenever a perimeter
door or window is opened
(interior zones do not produce a
tone when they are faulted)
.
•

Pressing the READY key display
s

the open
zones
.

Turning
Devices On
and Off

T
urn ON

a Device:

4-digit code +

#
+
7
+
device
number


Turn OFF
a Device:

4-digit code +

#
+
8
+
device number


•

You may be able to override automatically controlled
devices using the
Device
commands.

•
Some devices can be manually turned on or off using the
Device
commands.

•
Devices are assigned 2-
digit device numbers.

•
See your Installer for details on controlling devices.


DISARMING THE SYSTEM and SILENCING ALARMS


The

1
OFF key is used to disarm
the system, silence alarm
and trouble sounds, and clear memory
of alarm displays
.

Action

Press these keys...

What happens

DISARM
and
SILENCE
ALARMS

4-digit code +

1

•

System is disarmed and alarm sounding is silenced.

•
To clear the memory of alarm display (if present), enter
your 4-
digit code +

1
again.

•
To
Silence a Fire Alarm
or Carbon Monoxide Alarm
Simply
press the

1
key (no code needed)






BYPASSING ZONES


Use the

6
BYPASS
key when you want to arm your system with one or more zones intentionally
unprotected. The system must be disarmed first.

Action

Press these keys...

What happens

BYPASS
ZONES

4-digit code +

6
+ 2-digit
zone numbers to be
bypassed


•

When finished, the keypad will momentarily display a
"Bypass" message
for each bypassed zone number. Wait
for all bypassed zones to be displayed.

•
Arm the system as usual. When armed, the arming
message is displayed with “ZONE BYPASSED.”

•
Bypassed zones are unprotected and will not cause an
alarm if violat
ed.

•
The system will not allow fire zones to be bypassed.

•
Zones are automatically unbypassed when the system is
disarmed.

•
To display bypassed zones

prior
to arming, enter your
security code and press the BYPASS key.


PANIC KEYS

Your system may have been programmed to use special keys
or key pairs
to manually activate
emergency (panic) functions as follows:

This Function

Key(s)
*

Sends This Signal*
*

With This Sounding...

Silent Alarm


silent alarm

no audible alarm; displays, “Press
[
∗
] to
show faults,” indicating that a silent alarm
has been initiated.

Audible Alarm


audible alarm

a loud, steady alarm at keypad(s) and at
any external sounders that may be
connected.

Personal Alarm


auxiliary alarm

steady alarm sound at keypad(s), b
ut not at
external bells or sirens.

Fire Alarm


fire alarm

temporal (pulsing) sound at external bells
and sirens.

* Enter the appropriate
keys programmed by your installer for each function (see installer).

** All panic functions send signals to the Cent
ral Monitoring Station, if connected.

To activate a Panic Function:

Press and hold down for at least 2 seconds
the programmed lettered key or key pair
for the desired emergency function (or
press both keys of the assigned key pair at
the same time).


Keys

Pairs

Shown as
Zone

Function

[A]

(
∗
/1)

95


[B]

(
∗
/#)

99


[C]

(3/#)

96


NOTE:
The [D] key may be programmed for other
purposes; see your installer.


SECURITY CODES

Your installer assigned a master code that is used to perform al
l system functions.

In addition, other security codes can be assigned for use by other users.

•
Only the System Master and Partition Master can assign security codes to users.

•
Users are identified by 2-
digit user numbers.

•
Only the System Master can change user partitions.

•
In addition to a security code, each user is assigned an authority level and various system
attributes.
See the full User Guide for definitions of each Authority Level.

•
Security codes can be used interchangeably within a partition
when performing system functions
(a system armed with one security code can be disarmed by a different security code), with the
exception of the Guest and Arm Only codes
.
•
Security code programming involves these steps:

1. Choose a user number from the set of users assigned to the partition in which the user will be
operating, and assign a 4-
digit security code.

2. Assign an authority level to that user.

3. Assign other attributes as necessary.


Assigning Security Codes and Us
er Attributes

The following lists the various command strings for adding security codes and attributes.

NOTE:
Partition Master codes apply only to those user numbers previously assigned (by the system
master/installer) to the partition master’s partition.


Function

Commands

Change System
Master Code


System Master code +

8

+ [02] + new code + new code again

Add Security Code


Master code +

8

+ user no. + new user’s security code

The Keypad beeps once to confirm that new user was added.

Delete Sec
urity
Code

Master code +

8

+ [user no.] +

#



0


The security code and all attributes* set for this user number, including any
associated RF keys, are erased from the system.

(*except assigned partition)

Authority Level


Master code +

8

+ [user no.] +

#

1

+ auth. level

Authority Levels:

0 = standard user


1 = arm only


2 = guest


3 = duress


4 = partition master

Access Group


Master Code +

8

+ [user no.] +

8



2

+ group (1
-8)
You can assign users to a group, then set an access schedule that defines the
times this group of users can operate the system. The system ignores these
users outside the scheduled times.

User’s Partition


System Master Code +

8

+ [user no.] +

#



3

+

0

+ part
. +

#


This assigns the partitions the user can access. If more than one, enter
partition numbers sequentially, then press [#] to end.

E.g., master code + [8] + [user no.] + [#] [3] + [0] + [1] [2] + [#] gives
the user
access to partitions 1 and 2 and common partition.

Partition Entries:

1 = p
artition 1 and common


2 = partition 2 and common


3 = common partition only

RF User Number


Master/Part. Prog. Code +

8

+ [user no.] +

#



4

+ zone no.

Use this command to assign a wireless button device (keyfob) to this user
(keyfob must be enrol
led in system first; see installer).

Zone number:
enter the zone number assigned to a button on the keyfob that
will be used for arming/disarming by this user.

Pager On/Off


Master/Part. Prog. Code +

8

+ [user no.] +

#



5

+ 0 or 1

You can program
a user so that a message is sent to a pager whenever this
code is used to arm or disarm the system.

Paging On/Off:

1 = allow paging

0 = no paging for this user






•

When entering codes and commands, sequential key depressions
must be made within 4-
5
seconds of one another. If 4-
5 seconds elapse without a key depression, the entry will be aborted
and must be repeated from its beginning.

• If you make a mistake while entering a security code, stop, press the

∗
key, and then start over.

If
you stop in the middle while entering a code, and then immediately start the entry over, an
erroneous code
might be entered.