2GIG GC3 Firmware Updates
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IMPORTANT!
2GIG GC3 Panels require a "stepped" approach to firmware updates. If you are on version 3.0.0, you may update to 3.0.1, or skip to 3.0.2. Once you're updated to this version, you can then move to 3.1.0. From there, you can update to 3.1.3. Next, update to 3.2.0, and then finally you can update to 3.2.1. You must update to the base build of each revision, and then you can skip to the last build of that revision. The base of each version is 3.0.x then 3.1.x, then 3.2.x. If you attempt to jump from one of the earlier revisions straight to 3.2.1, your panel will very likely be damaged and will have to be replaced.
2GIG regularly releases firmware updates for the GC3 product. These updates ensure that the panel remains current, updated, and relevant for years to come. On this page, you will find a list of all firmware updates for the GC3. The current one will be prominently displayed at the top here, to the right. Select the "Download" button, and you will be on your way.
Current Firmware: V3.2.4.6725
The newest Firmware versions for the 2GIG GC3 have been consolidated to the 2GIG GC3e Firmware Update page. The 2GIG GC3e uses the same Firmware as the 2GIG GC3 starting with version 3.2.3. To download the newest Firmware for the 2GIG GC3, please visit that page.
For full instructions on how to apply a firmware upgrade to the 2GIG GC3, follow these instructions.
Release Notes
The following features are supported with GC3 3.2.4.6725 firmware release:
New Feature: Question 72 (Q72) - Config change acknowledgement question added.
- Q72 - Config change acknowledgement.
- Enabled - The panel will announce the panel status when the panel powers up, reboots, or exits programming. (Panel behavior will not change from previous firmware versions.)
- Disabled - This option will suppress the annunciation of the panel status when the panel powers up, reboots, or exits programming.
Note 1:
When changes are made to the customized panel functions thru the Alarm.com portal, including but not limited to items related to programming, sensors, and the addition, deletion or modification to users, the GC3/e panel will currently announce its current status. Example: “System disarmed, ready to arm”. Changing programming to Q72 to “Disabled” status will suppress this annunciation from the panel.
Note 2:
The change to Question 72 will only affect the annunciation of the status of the panel, as described above. Question 72 will not affect any other annunciations of the GC3/e panels.
Enhancements & Issues Resolved:
- Resolved Periodic Test/Auto Phone Test failing to send a test signal when Question 33 is set to the default value of 30 days.
- Resolved issues regarding OTA.
Known Issues:
- Cell radio test may fail after cell radio swap. Resolution: Remove call radio and then plug cell radio into the panel again. Wait for cell to power up and register, then rerun the cell test.
- Sensor LOS does not clear if the sensor is learned in with the wrong Equipment Code (eSeries vs non-eSeries) even after the equipment code is corrected. Resolution: Delete sensor and relearn with the correct Equipment code.
- Pressing [*] on the PAD1 during a Police alarm on the system will announce “Emergency” instead of “Police” alarm.
- Some GC3e panels were shipped with an Installer Quick Start Guide with the incorrect default installer code. The default installer code is still 1561.
Release Notes
The following features are supported with GC3 3.2.3.6713 firmware release:
New Feature: Support for AT&T LTE 4G Communicator.
- Communicator Model Number: 2GIG-LTEA-A-GC3.
New Feature: Support for 6-digit User Code
- Installer Question #71 added: “Security PIN code length”
- Default: 4-Digits
- Option: 6-Digits
- When switching to 6-Digit codes, all existing codes will be appended with “11”
- 6-Digit Master Code default: 111111
- 6-Digit Installer Code default: 156111
- Console Restore will not restore Q71 to default. If panel is set for 6-Digit code and a Console Reset is performed, the panel will remain set to use 6-Digit codes. Q71 WILL reset to default (4-Digit Users) if “Users” are defaulted.
New Feature: Support for Additional eSeries Encrypted Sensors
- 2058 - eSeries Smoke Detector (USA)
- 2061 - eSeries Tilt Sensor
- 2065 - eSeries Flood Sensor
- 2067 - eSeries Repeater
- 2069 - eSeries FireFighter SMKT/CO Listener
- 2070 - eSeries Water Sensor
- 2860 - eSeries CO Detector (USA)
- 2865 - eSeries Outdoor Door/Window Sensor
- 2864 - eSeries Panic
- 2873 - eSeries Takeover Module
- Resolved an issue with panel intermittently displaying a “Panel has no Battery” trouble.
- Resolved rare intermittent 2-way voice quality issue.
- Resolved Access Point intermittently turning off after exiting Low Power Mode.
- Screen Saver - Allows homeowner to add their personal photos to GC3/GC3e and SP1 keypads. Can be displayed as a slideshow on the panel(s).
- Video Demo - Dealers can now add a video demo for sales, trade show, showroom, and tutorial videos for end-user instruction. Both screen saver and video demos are added via USB.
- Resolved an issue with panel intermittently displaying a “Panel has no Battery” trouble.
- Resolved rare intermittent 2-way voice quality issue.
- Resolved Access Point intermittently turning off after exiting Low Power Mode.
- Now supports Partitioning with the use of “Smart Areas”
- The GC3 now supports 8 remote keypads (any combination of SP1, SP2, and PAD1)
- Improved Z-Wave Performance
- Resolved various localization defects with French and Spanish
- Broadband Network programming questions Q33, Q34, and Q35 are now supported on Alarm.com AirFx
- General Networking improvements, and resolved a GC3 Access Point startup failure, when GC3 Wi-Fi broadband is active
- Support for LTE CAT1 cellular radio, on Verizon for Alarm.com (2GIG-LTEV1-A-GC3)
- OTA enhancements
- SP1 network security enhancements
- Spanish Language and localization improvements
- Repeater support (RPTR-1)
- WiFi improvements including connectivity fixes with touchscreens SP1 and SP2
- Fixed an extremely intermittent frozen display bug
- Zwave enhancements
- Bypass Door Window Sensor (2GIG-DW40-345)
- Flood/Temp Sensor (2GIG-FT1-345)
- Locks
- Kwikset 914/916 locks
- Thermostats
- RCS TZ45 Thermostat
- ADC RTS ( remote temperature sensor)
- Switches and Lighting
- WS15Z5-1 (500 series switch)
- WT00Z5-1 (500 series 3-way switch)
- WA00Z-1 (2 button battery powered scene controller)
- WO15EMZ5-1 (500 series plug-in module with energy monitoring)
- PD300EMZ5-1 (500 series plug-in dimmer with energy monitoring)
- WD500Z5-1 (500 series in-wall dimmer)
- GE Lamp Module ZW3101-WCS
- Vision XL7201US/ZL71001US
- AEON Labs DSC24-ZWUS
- Sirens
- Everspring Siren SE812-2
- Fortrezz Siren SSA1/SSA2
- Support for LTE Cell Radio. The GC3 panel now supports an LTE Cell Radio. The 2GIG LTEV-A-GC3 works with Alarm.com on the Verizon network.
- Support for additional Z-Wave Devices. GoControl Garage Door Controller - GD00Z-5, Yale lock models - YRD210, YRD2210, YRD240, YRL220. Schlage lock models BE468, FE599. Aeon Labs DSC24-ZWUS, DSC06100ZWUS.
- Support for WIFI connectivity, which in turn supports secondary touchscreens.
- General enhancements - Various system performance enhancements
- Support for Image Sensor. The GC3 panel now supports the 2GIG-IMAGE2 image sensor. Requires the new 2GIG-XCVR3-GC3 to be installed. This panel will not support the 2GIG-IMAGE1.
- Added support for the Alarm.com T2000 Thermostat.
- General Enhancements: Fixed an issue with switching temperature to Celsius (Q24: Temperature display units).
- Improved performance if Periodic Test Reporting (Q36: Periodic Test).
- Various system performance enhancements.