Adding Email Notifications in Total Connect 2 0

hey di wires I'm Georgia alarmgrid today we're gonna be going over how to create email notifications on Total Connect now today I'm gonna be working with the iPad I'm gonna be using the Total Connect application if you're using a smartphone or Android device the setup is gonna be quite similar so follow along as best you can if you're looking to create email notifications in Total Connect so first thing I'm gonna do I'm gonna go ahead and open up the application I have it to automatically log in but once you click on your Total Connect application it will prompt you to entering your username and password which you want to make sure you create if you forgot it you can always contact your monitoring company and they should be able to get that information for you so I'm gonna go ahead and open up the application give me one moment so I'm gonna open up the app it's a red and white logo yeah the the letters are gonna be reading are gonna be white and the logo will be red as soon as I open it up its begins to login now as you see here it's gonna take me to my main screen what I'm gonna go ahead and do after this the first thing I want to do is make sure that my notifications are enabled you're gonna find that in the my profile section so if you can make your way over to my profile you gotta wait until the screen loads up you'll see on the top right it'll say email notifications then it'll have a little slider bar if the slider bar is grayed out then that means that the notifications are not enabled all you need to do is slide it to the right so that it turns blue and now you have enable notifications now you're going to see here as well you have the option of adding a phone number and an email now the phone number you're going to need a valid date it'll send you a short code to your phone through a text message which you will then hit validate now and then you enter in the code that will send to your phone that'll validate your phone number and you can start receiving text message alerts if that's something you wanted the email you want to make sure that you have a valid email in there because they're also going to send you a validation code you can add an email just by simply hitting the add email or add a phone number by hitting add SMS we're if we wanted to create a new email we would do add email and let's say I do mine so it'll be horray at alarm grid dot-com yeah I'll hit go I'll just tap out of the screen to let this to let it know I'm done and my emails been added in there if you wanted to delete an email all you have to do is hit the trash can next to it you want to make sure you save your changes so you're gonna go ahead and hit save on the bottom right make sure you're always hitting and saving your work that way whatever you have done does not get deleted so once I hit save it's gonna ask you if you're sure if you want to update the profile you want to make sure you say yes that way it'll confirm everything you've added in there it'll say profile details successfully saved just hit OK and now you have your new email as well as your previous email and phone numbers that you had in there before now see there it's gonna say validate now it's waiting for me to enter in a code that was sent to my email address if I hit the validate validate now it'll ask you for the validation code which should have been sent to your email as soon as you created that that notification I'm just gonna go ahead and cancel yeah so once you guys do that it'll actually take away the battle day now just like you seen the support at alarm CARICOM it's no longer there now we're gonna get to the actual creation of the notifications and how you can delete some notifications that you may not once and how to enable something you may want for instance one that you may not want that a lot of people constantly get is about the logins people logging into Total Connect some people they don't want to know every time their significant other or their kids have logged into their Total Connect account so you can actually delete that by going into your notification list now if you're doing this on a website it's very easy to find if you're doing this on the application it's a little bit harder to find because it's not as clear to do that to find in your notifications and your notification list what you need to do is on the bottom right in the little navigation bar you're gonna see three dots and text that says more once you hit more it'll take you to another submenu unique you're going to need to hit settings once you make your way over to settings you want to hit notifications and first thing you want to make sure again even though we already enabled it in my profile you do want to make sure that this email SMS notification is enabled as well you also have the option of doing push notifications so push notifications are notifications that are sent through the actual app to the phone so they'll create banners in your phone so like let's say you have your smart device the screen is locked so if you do push notifications you'll get whenever there's a notification that goes off through Total Connect you'll see an app alert on your lockscreen from Total Connect letting you know either your system is alarmed or there's a low battery or an alarm is going off or the system's been disarmed etc depends what notifications you have so if you want that enabled again all you have to do is check it green now what we're gonna do is make our way over to our list so once I hit list it's going to take us to every notification that we have enabled on our system it's gonna load up once it finishes loading you can scroll through all of them these are basically the default notifications like I said if you don't want some of the notifications but you feel like you may want them later on you can always just slide the bar off so for instance for instance if I don't want to know every time someone logs in or logs out I can just go to the right-hand side on the login and just hit the slider bar and it'll unsaved that one or it will disable that die notification if I wanna I don't want to know every time someone logs out of Total Connect either I'm just gonna go ahead and disable it but now you can pick and choose who we want notification senses so if you do have email notifications enabled you can create groups with different users especially if you have different Total Connect users so if you have a wife if you have kids that use it teenagers if your if you have this at an office environment and you have employees that a manager assistant managers that need to know and I need these notifications you can actually create specific groups for different different different people right so if I wanted to know if I wanted let's say my manager and assistant manager to know that whenever an alarm is going off you're gonna go ahead and go to the alarm so I have looks like someone had created one before what you would do is go ahead and click the alarm notification it takes you there to the so all the settings of that notification you're gonna see there that on the alarm door notification category says security notification type is the system and the trigger is whenever there's an alarm so whenever there's an alarm it triggers notification to be sent now if you see the notification status it is set to on you can change the subject so you can give it a different name if you'd like now here is where I want to pay attention to the D or the send to we can actually change send to by hitting the pencil icon right next to it so if you want to edit that default group and add people to the group just checkmark their name and it'll add them to the group hit okay if you wanted to remove people from the default group again hit the pencil icon and you can uncheck them and hit save hit OK you can change the so here they had actually created a second notification for that same one so we have notification status default group let's say this one wasn't here I'm just gonna delete that one if I wanted to add a notification for a second group I would do add notification again you can give the the the notification a different name if you want it to you then go to send to it's gonna pull up all your groups that you have created and you could do the secondary group for the secondary group I believe it's just one user enabled it's not the master user so it's just Frank Longo if some of you have spoken to him already he is here at alarm grid I'm just gonna go ahead and leave that as is and then like I said you always want to make sure that you hit save so all your work has been saved and then just hit OK to confirm and it'll back you out now to create different groups what you can do so let's say as a master user you're automatically included in the default group if you wanted to get if you wanted to remove yourself and create a different group without yourself what you would do is just go ahead and hit done to back out of that list screen and now you're gonna be at the groups go ahead and hit groups this will take you to all the groups that we have you'll see we have a default group secondary group and on the top right you'll see a person icon with a plus sign once I hit that you'll be taken to the add group you can add a new notification group I will go ahead and write down [Music] family I'll do continue and then you can add who you want for this group so let's say I wanted boom Brian hush and Frank Longo I would do create group and now it'll have everyone that's on there you just go ahead and hit done now if I go back to my groups you're gonna see here that it'll actually show you what groups have notifications linked to them so right now you'll see my default group and secondary group do do say linked because I just finished creating the alarm notifications for them family however does not have any linked notifications because I have not added it to any if I did want to I would just hit done I would go back to my list menu wait till they load up and let's say I wanted to again let's try a different one let's go to armed away I click on the blue it'll take me to that notification settings again the trigger for this is whenever the system arms away it'll send me an email or text message or to whatever users I create I'm gonna go ahead and change the default group to family scheduled state always just go ahead and hit save now the schedules that's something that I can be spoken about in different video that it's a whole different story there we actually I believe we do have a utility on that if you guys want to go ahead and check that out just type it on schedules Total Connect and you should be able to find it on our YouTube hit OK and now you'll see armed away as a family where it says send to so send to family for armed away and then if you want to delete them so let's say you know for sure that you don't want that notification and you don't want it there at all what you would do is just go ahead and do it they have a each notification of the box to the left you're just going to go ahead and check mark it and then if you look at the top right right above the the disabled and enabled notifications bar there's a select action if you open up that drop-down select action it'll say delete notifications turn notifications on or off so this would be let's say all of them were turned off and you wanted them all on you would just checkmark every single one or you can just do the top check mark it'll select every single one and then you would just turn on for now I'm gonna go ahead and do delete notifications you know I'll say if it'll ask you if you're sure you wanted to leave those notifications so that that way if you made a mistake you can go ahead and room and just go back and fix it so I'm sure I'm gonna go ahead and hit yes and it'll say selected notifications have been deleted hit OK to confirm and now you'll see that my alarm default group notification was deleted but I still have my secondary group you can also select multiple ones if you wanted to it's up to you select action delete I'm not gonna delete them just because I don't want to mess anything up on this Total Connect once you're done just go ahead and back out to the main screen on the app so you're out it has hit the back button hit done and now you can just go to the home and you're back at the main Total Connect screen again guys this was just a quick overview on how to create and delete add remove email notifications on Total Connect if you guys do have any questions by all means feel free to contact us you can send us an email at support at alarm code comm if you found this video helpful make sure that you hit the like button underneath enable notifications that little doorbell that way whenever we upload new content you guys do get notified and subscribe to our YouTube channel my name was george with alarmgrid thank you guys see you guys next time