Demonstration of the Lyric and Total Connect

hey di wires I'm George with alarmgrid today we're gonna be going over how you can use Total Connect with the lyric so we're gonna demonstrate a little couple things that we can do total connect and with the Lear controllers now there is one important thing I do want to go over before we get started in in the demonstration I this has mainly to do with the home automation on the panels and the editing and the adding of the new scenes now you'll see here we have two Lear controllers the one right in front of me right here it's going to be a Lear controller that's actually monitored with us it has a Total Connect account tied to it total connected to the remote interaction services that allows you to arm and disarm the system remotely which we're going to demonstrate in a second and then we have one other lyric here that is not monitored has not been activated it's just a standalone system now if you have a lyric controller and you have a Total Connect account tied to it you cannot edit or add scenes locally on the layered panel they actually have to be done through Total Connect you can actually do is through Total Connect if your company has enabled home automation for your Total Connect account now a lot of different companies they group these differently for us or sell silver would be the one that has home automation included into the Total Connect account so if you have self bronze and you're finding yourself not able to edit or add scenes through the actual lyric itself it's because you have a Total Connect account and that kind of blocks it which I'm going to show you in a second now if you have a standalone system that's never been monitored before you can actually edit the scenes and add new scenes just so you guys can see on both panels I'm gonna go ahead and put them at the primary screen where show security automation video now the monitored one when you go to smart scenes which are the z-wave scenes is gonna ask you to enter in a code you're gonna enter in the master code the master default the default master code for all Honeywell panels is going to be one two three four it may be different if you have changed it or if your monitoring company has changed it so you enter in one two three four and it takes you to a page where you can actually click all it's gonna take you to all of your scenes now you see here there's no option to add or edit to delete the only thing you can do is click on them show or run them run would actually run that scene now remember I said the only thing you cannot do is edit or add a new scene this is on the one that is monitored and how the Total Connect account tied to it so scenes the adding and editing of them would be done through Total Connect I'm gonna go ahead and back out to the home screen on this one the one that isn't monitored you're gonna see something slightly different if I go to smart scenes and I enter in one two three four again that's the default Honeywell master code unless you have changed it I go to all I can actually highlight and hit edit and you can edit anything in here unlike on this one let me go ahead and go to the same screen shouldn't have backed out you don't have any edit you don't the delete button is grayed out you cannot do anything on in regards to editing and adding scenes on the monitored lyric the non-monetary lyric you can delete a scene hit you have to confirm you can edit it scene you can play around with the different arming feature is what triggers it different things like that now that's just the main thing I wanted to go over in regards to a non-monetary lyric and a monitor there now we're gonna go ahead and get into the actual demonstration of Total Connect with the lyric now for those of you who don't know Total Connect is a interactive service it's a remote interactive service which means that you don't have to be home to be using the app and control the lyric you can be halfway across the world in a different country on a different continent you can be at work you can be at a park wherever you are as long as you have the app and you are connected through your cellular service provider you actually have Internet service on there you can go ahead and control your lyric panel from Total Connect now here I have an Apple tablet I had it has a total Kinect 2.0 app already downloaded onto it it's a red and white logo you want to make sure it says Total Connect 2.0 to make sure it's the correct app once you click it it's gonna ask you for your login credentials mine's automatically signed in so it goes straight to the home screen what I'm going to show you guys here now is on the home screen it's going to show the status of the system it's gonna say disarm because that's what my system is currently set to right now it's gonna give you two different options right underneath it has an arm away and an arm state if you hit arm away it's gonna make the system go into an arm away now one thing I do want you to take into consideration with the arm away I don't know if you guys have tested this but when you guys do an arm away on the actual lyric panel it goes it does have a feature called Auto stay that's enabled at the actual panel so when you arm out the panel you're doing an arm away and you don't open up an entry/exit door the system automatically reverts to stay this is caused because it knows the system knows that nobody has left the house so it automatically places the system into an arm state to deactivate any motions that may be programmed in the system so you don't set off a false alarm now the Total Connect when you arm away it takes that feature it completely ignores it because he knows that you could be arming the system while you're away from the house so whenever you do an arm away like I'm about to do now the system should go into an arm away state and it'll begin its exit delay and you second now now it is gonna take a little bit now on my iPad I do have it connected to apple homekit so it's gonna give me a notification as well as you can see the lyrics there begins to countdown you can go ahead and disarm it I'm gonna disarm it for now for the sake of the video now notice how on Total Connect it is not asking me to enter in a code how usually does at the panel why because the master code is already synced to my Total Connect account and I'm going to show you guys how to do that in just one second so some other options you see here you have the weather in the forecast for the week you have the cloud humidity you can actually under on this arm screen as well you see on the left hand side it'll say sensors and on the right hand side a keypad keypad is your virtual keypad it'll basically show you the exact status of what the panel is in so right now it says disarmed ready it'll give me the time it'll say it's ready to arm and the arm light is not on obviously because it is not armed you can actually enter in your code manually through here if you wish but you do not need to say if this is just if you wanted to use a virtual keypad but these quick buttons make it a lot easier for you to arm you'll see on sensors if you click sensors I don't have any programmed into my panel but usually what you would see you would see all your sensors on there here it has your panics for me has my key fob slots you can go ahead and filter you can look for troubles if there's any faults or anything that are open or any alarms that have been caused you can see what sensors have caused them like I said I have no sensor learning to my panels so you won't see any on mine on the bottom of the screen you're gonna see your navigation bar the first one is home the second one is automation this is where you can control your thermostats or if you have any z-wave switches plugs lamp modules garage doors anything that's home automation that's tied into your lyric you can control through Total Connect for instance right now I'll show you guys a quick demo the thermostat you can switch it to heat cool you can have the fans so on auto you can create a schedule again these are just different things that are gonna be playing around with as you move on with the app and you add more and you integrate more into your lyric system but like I said there's a schedule you can go ahead and create a schedule and then save it make sure you always hit save so that you save your work mm-hmm when you're done just hit the done button on the top right hit the back button to go back to the myths other screen we're gonna continue on with the navigation bar the next button you're gonna see is cameras this is if you have any I P cams so right now the they have the old generation ones which are the WL the wo they have the new ones which are the lyric OC ones c1 and c2 s if you have a lyric you have the built-in camera which you can actually take a look at all the snapshots I've been taking I'm not gonna go into there because I don't want you to see all of our bad selfies here but yeah like you saw we used to have some front door and stairs cameras at the old office so you're going to be able to see that we have those learning to our account you can actually livestream them by clicking on them if you have a sky belt tied into your account this one has to set up a new sky bell if you hit the button it will walk you through setting everything up you can go ahead and hit next continue and it will basically show you how to set your sky bell up so that you can actually view it through Total Connect as well not your events this is where you're gonna see everything that's recently happened on your panel so if you see here it'll show you that my system was disarmed I had armed it away when I showed you guys I was testing I had a disarm right after if you ever do any user sings or zone synchronizations panel sinks they're gonna show up on here so if you've already synced your panel any new zones that you add to your layer controller Total Connect will automatically sync and you'll see there it says it's own sink success so if you add any new ones it'll say one added zone and then it should bring up it until your sensors which we saw previously up on the home screen this is just a quick look at the events if you go to your scenes this is where you're gonna go ahead and create them in the top right there's a a plus button well you're gonna go ahead and do to add a scene when you hit the plus it takes you to the wizard screen setup you're gonna give your scene a name let's say I want to name it I'll name it test I'll hit save you're gonna go ahead and is going to tell you what you want to control so that we want to control the security system we want it to arm stay we're gonna hit continue it asks us when we would like the system to arm state you can go ahead and do it based on another device it'll bring in other things so you can do when the garage door opens or closes so let's say we want it to close will continue so we're gonna do an arm State when the garage door closes we hit save that'll create a test scene therein for us you can actually go ahead and go back into that scene if you wanted to oh sorry that actually ran the scene you would actually hit the pencil icon right next to the test one and if you wanted to go ahead and delete it hit the top right where the three dots are and hit delete smart scene that will delete the scene from the panel go ahead and hit the back arrow key and it's no longer in your scenes there's different things you can notice will create will go ahead and let you play around with that and if you guys have any questions always give us a call if you go to users this is the important thing I want here so once you guys are logged into Total Connect what you want to go ahead and do first is make sure that your master user is synced your gonna see you there sinks I'll show you that in the location so right now here you're gonna see most of these they say need verification that's because we created a Total Connect account for our other users but they never there find their email address which is why you see see that it says needs verification but this is going to be all the users we have here you can edit play around with them if you look at the top right again is the person with the plus sign you can create a new user it's going to give you the option of doing an admin user which are going to have the same rights as you so you can as an admin user you have this same thing as a standard user but you can also edit and delete other user profiles a standard user let's say if you if you have a business and you have an employee that you want to have the app but you don't want them to have the admin rights to delete other users you would just set up a standard user you would enter in their email address and that would send them a email that you should have gotten during the set up to create a password so they also have access to the Total Connect that a panel only is a user code at the panel only so you if I wanted to do that one you do a panel only it goes into the next available user slot you can give the user a name a last name so here I have multiple give me a second let me exit out of this part here you'll see I have multiple locations here for me I'd want to go ahead and check off the location that I want which would be the lyric location and then it's gonna ask me for the user code underneath so you can go ahead and give your someone that you just want to have access at the panel only you can give them a user code there go ahead and bring that down let me cancel yes we don't want to save the user right now I want to show you guys another one you can add I want to show you guys a standard user this is going to be for someone that you want to have Total Connect access as well as panel access again you're going to create them on name are you going to give them a name last name give them a user name Total Connect will actually let you know if the user name is taken so let's say we want to do test alarmgrid first name we'll give it alarm last name grid then it'll allow us to continue it's gonna ask us for an email this is the e-mail verification I told you that it will send them they need to verify themselves so that they can actually log in they'll get an email confirmation saying click here divided the email address once they validate it it's gonna ask them to create a password this is the password for them to log in to Total Connect and then once they've done that's once you enter in an email you're going to go into user access and give them a code okay so we're gonna go ahead and cancel out of this right now yes we don't want it saved and then the last thing I want you guys to pay attention to is the using because this is what we have a lot of issues on so on the bottom right you see where it says more with the three dots go ahead and click that brings up a little navigation bar as well I want you to go ahead and go over to my location now this is where you're gonna run the panel sync and the user syncs once it loads up now you see here this has one of our addresses it's the old office and you'll see here that on the user code it's gonna have it billa blur to a strict out or dotted out if you hit show it's going to show you the master code right now obviously we have it set to default as this is just a test panel so what if you hit show you'll see it should say 1 2 3 4 what you're gonna want to go ahead and do in order for you for you to have a successful user sink and create new users on the panel you want to make sure that the user code is correctly synced meaning that the user code on your Total Connect app is the same as the user code on the panel so slot number 2 is the master user code on this one the master user code again it's defaulted at 1 2 3 4 as long as this is 1 2 3 4 and we do sync users will get a user sync successful which you can actually view by hitting done and going to your events in a second here you're gonna see my events are going to update and it'll say user your sync begins and then it'll say user sync success once you see your user sync successful you know that you now have the authority to go into Total Connect and edit your user codes through the app so if you wanted to after the user sync comes through successful here it should come up anytime now but let's go ahead and say it did come up user sings successful you would go back into more go to my location and here you can actually switch the user the master user code away from one two three four so you can enter in any new four-digit user code that you may want to use at the panel let's say let's say I do show I can actually go in there delete out one two three four and enter in a new code four three two one sorry I wasn't on my numbers you would enter in four three two one I would do if you have multiple locations again it's going to give you options you can apply to this location only or apply to other locations I'm gonna just apply it to this location and then if you just hit save on the bottom right it should cause a user sync automatically it'll throw up a prompt that the user call has been updated and that the sync will happen automatically once you hit OK hit done at the top right and again if you go to your events it was already on the screen if you go to your events it should bring up the user sync begins and user sync successful now guys this is just a quick overview of everything you can do with the Total Connect application again if you ever have any questions or if you ever want to find out a little more about Total Connect and our monitoring services that include Total Connect which is almost seven out of eight of the plans that include these remote interactive services feel free to give us a call let us know you can email us at support at alarm grid comm if you found this video helpful make sure to hit like at the bottom of the video also subscribe to our YouTube channel and enable notifications that way whenever we upload new content like this you can actually get notified again my name was George hope to see you guys soon bye