Resideo Total Connect 2.0 Recording Limits

Hey DIY-ers, I'm Jorge from Alarm Grid. Today, we're going to be discussing the different recording limits that you may have on the Resideo Total Connect 2.0 Cameras. So just to start off, there are two kinds of the Resideo cameras, right? There's the old generation SD cameras, and then there's the new line which is the new generation cameras which includes the WOC1 which is the outdoor, and then you have the two indoor ones, the WIC1 and the WIC2. Now, all of these cameras here, they do have certain recording limits on Total Connect. These are not cameras like where you have a DVR system where they record 24/7, and you can go back and look at every second of the day. Instead these cameras have built-in motions, that when the motion detects-- they even have a voice motion as well. So whenever they detects any motion or voice they actually start a recording. Now, the recordings can be different lengths and the storage limit depends on which camera are you using. So if you're using an old generation camera, the storage space is different than if you're using the new generation HD cameras, and I'm going to get into that in just one second. So now, I want to go in and start off with the Resideo new generation HD cameras. So these cameras include the WOC1 which is the outdoor, and then you have the two indoor ones which are the WIC1 and the WIC2s. Now, these cameras have two kind of storage limits and they can vary depending on what your company may limit you to. When you're with Alarm Grid, we always set it to the max by default, so if you're with us, you're going to get the max 30 days storage or 1,500 video clips whichever one comes first, or the other lower option is seven day video storage and 350 clips, whichever comes first. Now, like I said when you're monitored with a Alarm Grid, we automatically set it to the highest by default. If you're monitored by another company they may vary, so you may want to go ahead and check in with them to see what exactly it is that they're giving you for the price that you're paying. Now, you may ask what happens when you hit that limit? What happens when you hit the 1,500 clips first, or what happens if you hit the 30 days? What happens with those videos is to make space for the new incoming video clips it's starts to leak the older video clips. So what you can do, if there is an older video clip that you would like to save, all you have to do is go to your Total Connect app, go to the events, and you can save it onto your phone, to your tablet, or even onto your computer. Now, we're going to go ahead and get into the limits of the old generation SD cameras. Now, I want to go in and get into the old generation SD cameras. Now, these cameras only have one option available for storage limits, they can only do seven days storage or 100 megabytes worth of storage, whichever one comes first, same thing as the older generation camera, or the new generation cameras. Now, the old generation cameras like I said have seven days or 100 megabytes worth of storage. Now, just to kind of have a little understanding of how much a file size can be with the old generation cameras, you're usually looking at 300 to 400 kilobytes, or there are some videos that take up 2 megabytes worth of space. So if that is the case, if we're assuming that every video you have stored that 2 megabytes that means for the old generation cameras you can have up to 50 clips maximum if each video is 2 megabytes per clip. Now, after going over all these storage limits what do you do or how do you save a clip so that it doesn't automatically get deleted when you mix that maximum capacity? All right, so what I'm going to go ahead and do I'm going to log into my Total Connect account just so I can show you guys real quick how to download a quick video. Give me just one second. Let me get the iPad ready. All right, so there's going to be the same whether it's on a computer, tablet, or your phone, as long as you have the Total Connect 2.0 account all you gotta do is log in. Mine's automatic going to logged me into my account. After you logged in, if you have videos enabled on your Total Connect you should see in your events, you'll see clips from the actual videos in your events and all you gotta do-- there's a little download icon right to the right-hand side of the clip. You click on it, it says download video, you just select Yes, and then it'll start downloading the video to your device. Now, you can do this for as many clips as you need, obviously as long as you have space on your device, you're good to go. But again, you need to make sure you're saving the important clips that you want to save that way they don't get deleted, because depending on what cameras you have and what limit your cameras are set too, you may have an important clip that may need to be saved and if you don't save it well, it's gone forever. So if you guys have any questions at all about the storage limits about how to get video cameras activated with us or anything, give us a call or email us at support@alarmgrid.com. If you find the video helpful, make sure you hit Like underneath subscribe to the channel and enable notifications so whenever we upload new content you guys get notified. I'm Jorge, and I'll see you guys next.