2GIG TS2e - 900 MHz Wireless Touchscreen Keypad for GC2e - Install Guide Rev. B

2GIG-TS2-E
WIRELESS TOUCH SCREEN KEYPAD
INSTALLATION INSTRUCTIONS
The Wireless Touch Screen Keypad (2GIG-TS2-E) is a wall-mounted, full-color, touch screen interface
that provides many of the same easy-to-use keypad functions available on the control panel. It is
designed for indoor use only and gives users the ability to control lights, thermostats, and door locks, as
well as to view the status of every sensor zone.
When the 900 MHz Transceiver Module (2GIG-XCVR2-345 / 2GIG-XCVR2E-345) is installed in the
control panel, the system can be programmed to communicate with up to four (4) Wireless Touch
Screen Keypads.
IMPORTANT:
This keypad does not support UL
985 installations.
Box Contents
Verify that the package includes the following:

●
1—Wireless Touch Screen Keypad

●
1—A C Adapter

●
1—A C Adapter Bracket (with adhesive-backing)

●
1—Plastic Zip Tie

●
3—Plastic Wall Anchors and Phillips Head Screws
TIP:
The box contents will vary depending on whether the keypad was purchased as part of a kit or not.
Figure 1
— Wireless Touchscreen Keypad
A
B
C
A
Emergency Button
. Displays Panic, Fire, and Emergency alarm activation (each has
programmable options and can be enabled or disabled).
B
Home Button
. Changes the screen display to the Home screen.
C
Secret Duress Button.
Users can press the button while the system is armed or disarmed and then
enter a Duress User Code to send a silent duress report to the central station. To learn more, see the
control panel’s User Guide.
TIP:
The Secret Duress button does not provide installers with the ability to access the Installer
Toolbox from the keypad. The Installer Toolbox is only available on the control panel.
Minimum Requirements
For successful communications, the system must meet these minimum requirements:

●
A 900 MHz Transceiver Module (2GIG-XCVR2e-345) must be installed in the control panel.

●
The 2GIG Panel must be running the minimum Firmware version as shown below based on the
platform of the panel or higher.

●
The TS2-E keypad must be running Version 1.16 or later. See
Verifying the Firmware Version on
Both Devices
.
Installing the Keypad
Ideally, the keypad should be mounted to a wall at about eye level. In addition:

●
The location must have AC power available and nearby.

●
Avoid locations with studs, electrical wires, and/or pipes.
Recommended Tools
The following tools are recommended when

mounting the keypad to the wall:

●
#6 Insulated Spade Terminals

●
Drywall Saw (or equivalent)

●
Ladder

●
Pencil

●
Screwdriver

●
Staple Gun

●
Wire (for details, see
Determining the Wire
Gauge and Maximum Length
)

●
Wire Stripper
Mounting the Keypad to the Wall
To mount the keypad to the wall:
1
Remove the screw from the back cover (see A in Fig. 2).
2
Flip open the back cover.
3
Remove the plastic hanging strap (see C in Fig. 3) from the
inside of the back cover. You will use the back cover as the
mounting plate.
4
Temporarily detach the Hanging Strap from the mounting
plate (see C in Fig. 3).
5
Leave the other end of the plastic strap attached to the
circuit board (see D in Fig. 3).
Figure 4
— Mounting Holes
Figure 5
— Mounting Plate
A
B
B
B
B
A
B
B
B
A
Figure 2
— Back Cover
8
Attach the mounting plate to the
wall using the three screw holes
(see B in Fig. 5).
6
Hold the back cover at the desired location
on the wall. Then use pencil to mark the
location of the power wire (see A below)
and screw holes (see B in Fig. 4).
7
Use a drywall saw to cut an access hole
for the power wire (see A in Fig. 4).
Determining the Wire Gauge and Maximum Length
To determine the appropriate wire gauge and length to use, measure the voltage output of the control
panel’s power terminals. The terminals are located on the back of the control panel.
TIP:
To avoid the reporting and display of nuisance “AC Power Loss” messages, the measured voltage
must not fall below 14 Volts DC.
Use the table below as a guide for selecting the gauge for the power wires. To ensure proper operation,
do not exceed the following maximum length for the wire gauge installed:
Wire Gauge
Maximum Length
22 AWG
55 feet (16.8 meters)
20 AWG
85 feet (25.9 meters)
22 AWG 2-pairs (19 AWG equivalent)
110 feet (33.5 meters)
18 AWG
135 feet (41.1 meters)
IMPORTANT:
In the United States, wiring routed inside walls, ceilings, and floors must be in compliance
with the requirements for
NFPA 70: National Electric Code
and local building codes. To satisfy these
requirements, it is recommended that the wiring from the AC Power Adapter output be rated CL2, CL2X,
CL2R, or PLTC. When installing wiring in a plenum space (e.g., a pathway used to facilitate air circulation
for heating and air conditioning systems) the wire must be plenum-rated (CL2P).
Connecting the Power to the Keypad
There are two ways to provide power to the keypad. If you are using wires, see section above for
appropriate wires to be applied. If you will be connecting power using the barrel connection option, skip
down below to Barrel Power Connection Option section. Only one power connection type is required.
NOTE:
These keypads include a built-in, 90-degree, four (4)-pin header for use with the Firmware
Update Cable (2GIG-PCBL2).
To connect the power to the Keypad using power wires:
1
Reconnect the plastic hanging strap to the inside of the back
cover (see A in Fig. 6a).
2
Route the power supply wire to the power terminals on the
Keypad 1 (see B in Fig. 6a).
3
Use #6 Insulated Spade Terminals (not provided) to connect
the power wires to the keypad. The connections are polarity
sensitive. Always observe the (+) and (-) markings on the unit
(see B in Fig. 6a).
4
Move ahead to step 8 & 9 to reattach the back cover to the
keypad.
To connect power using the Barrel Power Connection Option:
NOTE:
(2GIG-AC2-PLUG / 2GIG-AC2-INT sold separately).
5
Route barrel connector cable through the back panel opening
(see C in Fig. 6b below).
6
Locate the barrel connector port (see D in Fig. 6b below), and
insert the connector to the port.
7
Follow steps 8 and 9 below to reattach the back cover to the
keypad.
Figure 3
— Remove Hanging Strap
C
D
8
Align and snap the back cover closed (see A in Fig. 7).
9
Reattach the screw to the back cover(see B in Fig. 7).
Figure 7
— Close Back Cover
B
A
10
Connect the other side of the power wiring to the AC
Adapter (provided). The connections are polarity sensitive.
Always observe the (+) and (-) markings as follows:

●
Left Terminal 14 VDC (+). See A in Fig. 8.

●
Right Terminal 14 VDC (-). See B in Fig. 8.
NOTE:
The power wire (see C in Fig. 8) goes to the keypad.
A
B
C
Figure 8
— AC Adapter
C
D
Figure 6b
— Power with Barrel Connector
B
A
Figure 6a
— AC Adapter
Platform
XCVR Model
FW Version**
(Minimum Required)
GC2e
2GIG-XCVR2e-345*
1.23
2GIG-XCVR2-345
1.23
GC2***
2GIG-XCVR2-345
1.16
* – XCVR2e model is not compatible with GC2
** – FW for GC2/GC2e must be at the minimum or higher
*** – TS2 FW may require downgrading to 1.16 for use with GC2
See section above “Verifying the FW Version on Both Devices” for further details. Verifying the Firmware Version on Both Devices
In order to communicate properly, the keypad and the control panel must be running the same

firmware version.
NOTE:
If the keypad has not yet been paired to the control panel, the firmware version number
displays on the keypad’s main screen.
To check the firmware version on the keypad and control panel (after they have been paired):
1
Press the
Home

button.
2
At the Home screen, tap
Security
.
3
Tap
Menu
.
4
Tap
Toolbox
.
5
At the
Enter Your Code to Access the Toolbox
screen, enter the master code.
6
At the
Toolbox (1 of 3)
screen, tap → to scroll to the
Toolbox (2 of 3)
screen.
7
Tap
Version
.
8
At the
Version
screen, ensure the
Firmware Version
field matches on both the control panel

and keypad.
Updating the Firmware
To update the firmware on the keypad, you will need:

●
The Firmware Update Cable for the TS2 and Control Panel (2GIG-UPCBL2).

●
To download the latest firmware update go to dealer.2gig.com.
Firmware update available at www.2gig.com/dealers.
Programming the Keypad to the Control Panel
To communicate with up to four (4) Wireless Touch Screen Keypads, you must install the 900 MHz
Transceiver Module in the control panel before using the programming steps below. See above
Minimum
Requirements
for information on which XCVR module is required.
To program the keypad into the control panel:
1
Connect the AC Adapter to the keypad as described in
Connecting the Power to the Keypad
.
2
Power ON the keypad. The
This Device is Not Paired with a Control Panel
message appears on the
keypad’s screen.
3
Ensure the control panel is powered ON. Then tap the
Home

button.
4
Tap the logo in the lower-right corner of the control panel Home screen.
5
At the
Enter Your Code
screen, enter your four (4)-digit installer code.
6
At the
Installer Toolbox (page 1 of 2)
screen, tap System Configuration.
7
At the
Q1: Select RF Sensor # (01 to 48)
screen, tap
Go To
.
8
At the
Enter Question Number (2 Digits)
screen, enter
04
.
9
At the
Q4: Select RF Keypad # (1 to 4)
screen, tap → to scroll to the desired keypad number (1-4).
For example, tap → to scroll to (1)
keypad one
. Then tap ↓.
10
At the
Q: Select RF Keypad # Used (0 to 1)
screen, tap → to scroll to (1)
Enabled
. Then tap ↓.
11
At the
Q: Select RF Keypad # Equipment Code
screen, tap → to scroll to (1059)
2GIG-TS2 Wireless
Touch Screen Keypad
. Then tap ↓.
12
At the
Q: RF Keypad # Keypad ID (Read-Only)
screen, press the Learn button. This places the
control panel into learning mode.
13
On the control panel at the
Pair with Xcvr Device
screen, the “initiating learning process”

message appears.
14
On the keypad, at the
This Device is Not Paired with the Control Pane
l screen, tap
Pair with Panel
.
This places the keypad into learning mode.
When the “learn operation succeeded” message appears on both the control panel and keypad, the
devices are linked.
15
Ensure the following is true:

●
On the control panel at the
Pair with Xcvr Device
screen, ensure the
Type
reads
2GIG-TS2-E
Wireless Touch Screen Keypad
and that the
ID#
appears. Tap
OK
.

●
On the keypad at the
Pair with Panel
screen, ensure that the
Network ID
shows a unique
hexadecimal number for the control panel and that the
Keypad ID
number appears. Tap
OK
.
16
On the control panel at the
Pair with Xcvr Device
screen, tap
OK
. Then tap ↓.
NOTE:
The keypad displays a “The Security System is Temporarily Not Operational” message and
remains in this state until you finish programming the device into the panel, save the changes, and exit
out of programming mode.
17
At the
Q: RF Keypad # Keypad ID (Read-Only)
screen, ensure the keypad ID appears. Then tap ↓.
18
At the
Q: Select RF Sensor # Equipment Age
screen, tap → to select one of the following:

●
(0)
New
(Default). Then tap ↓.
OR

●
(1)
Existing
. Then tap ↓.
19
At the
Q: Construct RF Sensor # Voice Descriptor
screen, the voice descriptor keypad one (or
keypad two
,
keypad three
, and so on) should display.

If you want to change the voice descriptor, tap the delete (X) button. Then tap
Insert
, then enter the
appropriate voice descriptor code. For example, to create a voice descriptor code named
keypad
one
, do the following:

●
Tap
Insert
. Then enter 123 for
keypad
.

●
Tap
Insert
. Then enter 161 for
one
. Then tap ↓.
TIP:
For a complete list of available voice descriptors, see the control panel’s
Quick Programming Guide
.
20
At the
Summary of RF Keypad #
screen, tap Skip.
21
At the
Q5: Enter Exit Delay, in Seconds (45-120
) screen, enter the desired exit delay. The default
value is 60. The tap End. This setting affects both the control panel and keypad.
22
At the
Summary of System Configuration
screen, tap
Save Changes
and ensure a check mark
appears in the
Save Changes
box. Then tap
Exit
. This restarts the control panel.
NOTE:
You can program up to four (4) keypads into the control panel by repeating the steps above.
Disabling a Keypad from the Control Panel
If you want to disable a keypad after programming it into the control panel:
1
Ensure the control panel is powered ON. Then tap the
Home


button.
2
Tap the logo in the lower-right corner of the control panel Home screen.
3
At the
Enter Your Code
screen, enter your four (4)-digit installer code to go to the
Installer Toolbox

(page 1 of 2) screen.
4
At the
Installer Toolbox
(1 of 2) screen, tap
System Configuration
.
5
At the
Q1: Select RF Sensor # (01 to 48)
screen, tap
Go To
.
6
At the
Enter Question Number (2 Digits)
screen, enter
04
.
7
At the
Q4: Select RF Keypad # (1 to 4)
screen, tap → to scroll to the keypad number (1-4) to
remove. For example, tap → to scroll to
(1)

keypad one
. Then tap ↓.
8
At the
Q: Select RF Keypad # Used
screen, tap → to scroll to
(0)

Disabled
. Then tap ↓.
9
Tap ↓ until the
Summary of RF Keypad #
screen appears. Then tap
Skip
.
10
At the
Q5: Enter Exit Delay
,
in Seconds (45-120)
screen, tap
End
.
11
At the
Summary of System Configuration
screen, tap
Save Changes
and ensure a check mark
appears in the
Save Changes
box. Then tap
Exit
. This restarts the control panel.
Restoring the Keypad’s Factory Settings
To restore the keypad’s factory settings to use it with a different control panel:
1
Power OFF and then power ON the keypad.
2
Press and hold down both the
Emergency

and
Home

buttons for approximately 20 seconds.
3
When both buttons illuminate, the keypad’s factory settings have been restored. The screen will
display the following message: “
This Device is Not Paired with a Control Panel
.”
SPECIFICATIONS
Wireless Signal Range
500 ft (152.4 m), open air, with Wireless Control Panel
Transceiver
Silicon Labs SI1001-E-GM2
Transmitter Frequency
900 MHz frequency-hopping bi-directional communication
Radio
25 channel frequency-hopping spread spectrum, 403 kHz channel spacing (910.2-
920.275 MHz), GFSK modulation, 128 kbps, +19dBm maximum RF power out
Dimensions (L x W x H)
4.3” x 6.7” x 0.8” (11 x 17 x 2 cm)
Weight (including battery)
9.6 oz.
Housing Material
ABS Plastic
Color
White
Operating Temperature
32°-120 F° (0°-49° C)
Relative Humidity
5-95% Non-Condensing
Operating Voltage
14VDC
Certification
FCC, Industry Canada
REGULATORY INFORMATION
Wireless Product Notice
Radio controls provide a reliable communications link and fill an important need in portable wireless
signaling; however, there are some limitations which must be observed.

●
For United States Installations Only: The radios are required to comply with FCC Rules and
Regulations as Part 15 devices. As such, they have limited transmitter power and therefore
limited range (approximately 400 ft.).

●
A receiver cannot respond to more than one transmitted signal at a time and may be blocked by
radio signals that occur on or near their operating frequencies, regardless of code settings.

●
Changes or modifications to the device may void FCC compliance.

●
Infrequently used radio links should be tested regularly to protect against undetected interference
or fault.

●
A general knowledge of radio and its vagaries should be gained prior to acting as a wholesale
distributor or dealer, and these facts should be communicated to the end users.
FCC Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1
This device may not cause harmful interference, and
2
This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for Class B Digital Device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

●
Reorient or relocate the receiving antenna

●
Increase the separation between the equipment and receiver

●
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected

●
Consult the dealer or an experienced radio/TV technician for help
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
Industry Canada Notices
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated
by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions,
may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power
utility, telephone lines and internal metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
WARNING:
Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
Operating and Storage Temperature
The recommended storage temperature for all touchscreens is -10°C to 60°C (14°F to 140°F).
For optimal touchscreen use, operational temperature is 0°C to 49°C (32°F to 120°F).
LIMITED WARRANTY
This Nortek Security & Control LLC product is warranted against defects in material and workmanship
for one (1) year. This warranty extends only to wholesale customers who buy direct from Nortek Security
& Control LLC or through Nortek Security & Control LLC’s normal distribution channels. Nortek Security
& Control LLC does not warrant this product to consumers. Consumers should inquire from their selling
dealer as to the nature of the dealer’s warranty, if any.
THERE ARE NO OBLIGATIONS OR LIABILITIES ON THE PART OF NORTEK SECURITY &
CONTROL LLC FOR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION
WITH USE OR PERFORMANCE OF THIS PRODUCT OR OTHER INDIRECT DAMAGES
WITH RESPECT TO LOSS OF PROPERTY, REVENUE, OR PROFIT, OR COST OF REMOVAL,
INSTALLATION, OR REINSTALLATION. ALL IMPLIED WARRANTIES FOR FUNCTIONALITY, ARE
VALID ONLY UNTIL THE WARRANTY EXPIRES. THIS NORTEK SECURITY & CONTROL LLC
WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED.
All products returned for warranty service require a Return Authorization Number (RA#). Contact Returns
at 1-855-546-3351 for an RA# and other important details.
For technical support in the USA and Canada:
855-2GIG-TECH
(855-244-4832)
Contact:
https://www.nortekcontrol.com/technical-support/
Visit www.nortekcontrol.com for technical support hours of operation.
For technical support outside of the USA and Canada:
Contact your
regional distributor.
Visit
www.2gig.com/dealers/ for a list of distributors in your region.
10032360 Rev-B
© 2021 Nortek Security & Control LLC. All rights reserved. 2GIG is a registered trademark
of Nortek Security & Control LLC. All other company and product names used herein may
be trademarks, or registered trademarks of the respective companies.
Nortek Security & Control LLC | 2GIG
5919 Sea Otter Place, Suite 100
Carlsbad, CA 92010 USA