2GIG UPDV Easy Updater Tool - Setup Guide Dated 2015

Copyright © 2015 Nortek Security & Control
1
EASY UPDATER FOR GC2 DESCRIPTION
The Easy Updater for GC2(2GIG-UPDV) is a compact, portable tool that lets
installers in the
fi
eld load the latest
fi
rmware update onto the Control P
anel and
Wireless Touchscreen Keypad (2GIG-TS1)—without requiring a c
omputer. This device
will update GC2 Control Panel with Firmware 1.5 and higher, and Touchscreen
Keypad with 1.8 and higher. With a compact design intended to easily
fi
t in a
technician’s toolbox, the device ships with the
fi
rmware update package already
installed.
Contents
Verify that the package includes the following:

•1
―
Easy Updater for GC2

•1
―
4 Pin Cable Adapter
Figure 1.
Easy Updater for GC2
A. Micro USB Socket
B. 4 Segment Display
C. LED Indicator
D. Panel Connector (Pigtail)
E. Start Bu
Ʃ
on
F. 4 Pin Cable Adapter
UPDATING THE EASY UPDATER FOR GC2
The Easy Updater for GC2 ships with the
fi
rmware update for the Control Panel
and Touchscreen already installed. When newer
fi
rmware updates are released,
the new
fi
rmware package can be easily loaded into the device.
NOTE:
Before changing the
fi
rmware update on the device for the
fi
rst
Ɵ
me,
always install the UPDV Device Drivers. To obtain the drivers and instruc
Ɵ
ons,
visit the Firmware Update Tool page at: dealer.2gig.com. A Microso
Ō
Windows
based PC is used to perform the
fi
rmware update of the 2GIG-UPDV. The PC
must use Windows 7 or Windows 8, and all windows updates must be current.
Preparing to Update the Device: PC Preparation
To load newer
fi
rmware onto the device, go to the 2GIG Dealer Site at:
dealer.2gig.com and download the UPDV Update Tool Kit. This kit includes a
fi
rmware update for the device, as well as the latest
fi
rmware release for the GC2
Panel and Wireless Touchscreen Keypad.
Figure 2.
Micro USB/USB (Power and Data Transfer Type ) Cable Connec
Ɵ
on
Next, connect the Easy Updater for GC2 to the computer using a micro-USB
cable, (not supplied) then run the update package to automa
Ɵ
cally load the
newer
fi
rmware onto the device. If a screen is displayed like
Figure 3
, the micro-
USB cable being used may be a "Charge Only" type of cable. A cable that supplies
power and transfers data is required.
Figure 3.
Improper
USB Cable Type
When the UPDV Device is
fi
rst connected to the PC using the micro USB cable, it
will look for drivers.
Figure 4.
Driver So
Ō
ware Installa
Ɵ
on Search
Figure 5
Driver Download
NOTE:
If these drivers are not automa
Ɵ
cally found, then download them from
the manufacturer and install the drivers.(see 2gig website and UPDV instruc
Ɵ
ons
for loca
Ɵ
on of the latest drivers).
At this point the UPDV device is ready to use and the UPDV payload installer can
be executed. (See UPDATING THE EASY UPDATER FOR GC2 sec
Ɵ
on on this page).
With the micro USB cable s
Ɵ
ll plugged into the unit, open the program.
Updating the UPDV Device.
Using the executable program downloaded from the 2gig.com website, place the
executable
fi
le on the desktop.
Figure 6.
Opening the Program
PRINTER’S INSTRUCTIONS:
INSTR,INSTL,2GIG-EASY UPDATER FOR GC2- P/N: 10007501 A - INK: BLACK - MATERIAL: 20 LB. MEAD BOND - SIZE: 8.500” X 11.000” - TOL
. +/- 0.125”- SCALE: 1-1 - FOLDING: 3X TO 2.750" X 4.375" WITH LOGO SHOWING
A
B
C
D
E
F
u p
p
a
U P A
U

P



A
P
MICRO USB SOCKET
USB SOCKET
MICRO USB PLUG END
USB PLUG END
CABLE
(NOT SUPPLIED)

2GIG-UPDV
EASY UPDATER FOR GC2 2
Copyright © 2015 Nortek Security & Control
An Open File-Security Warning may appear prior to opening so
Ō
ware. If this
happens select run.
Figure 7.
Security Warning-Opening So
Ō
ware
The program will search for the UPDV Device by pinging ac
Ɵ
ve COM ports on the PC.
Figure 8.
Pinging Ac
Ɵ
ve COM Port on PC
Once the UPDV Device is found, it will display the NO UPDATE IS REQUIRED if the
latest
fi
rmware is currently installed.
Figure 9.
Update is Not Required

• If update IS NOT required of the
fi
rmware, proceed to upda
Ɵ
ng the
Control Panel
fi
rmware.

• If update IS REQUIRED, the version of so
Ō
ware being installed will
show up in the status bar.
Figure 10.
Firmware Update is Needed
While communica
Ɵ
ng with the Firmware Updater Tool, the following events will change on
the display:

•
-be-
bulk erasing the SPI
fl
ash

•
-fe-
individual erasing of SPI
fl
ash sectors

•
0000
fl
ashing address (goes up to 0x1000)
Figure 11.
Bulk Erase-Old Firmware is being erased
The 2GIG-UPDV has the ability to
fl
ash a Control Panel as well as a TS1. Firmware
for both products will be loaded into the 2GIG-UPDV.
Figure 12.
Loading Control Panel Firmware
Figure 13.
Loading TSI Touchscreen Keypad Firmware
When the update is complete the dialogue box of the programmer will display that
the update is successful and the 2GIG-UPDV will show "
done
" on the 4-digit display.
Figure 14.
Update Completed
Update
done
is displayed on the Easy Updater for GC2 screen and eight (8) fast
"beeps" alert user that the
fi
rmware loading task is complete.
Figure 15.
Download Completed on Easy Updater for GC2
Easy Updater for GC2 | Installa
Ɵ
on Instruc
Ɵ
ons
d
o
n
E
UPDV UPDATE DEVICE FRONT Copyright © 2015 Nortek Security & Control
3
USING THE 2GIG EASY UPDATER FOR GC2
Control Panel Firmware Update Instructions
Make sure that the 2GIG-UPDV has the latest control panel and Touchscreen
Keypad
fi
rmware loaded. See sec
Ɵ
on "How to Update Easy Updater for GC2" and
update if necessary.
The 2GIG-UPDV was preloaded at the
Ɵ
me of produc
Ɵ
on with product
fi
rmware.
On the back of the device it shows the factory loaded product
fi
rmware revision
and the serial number for the 2GIG-Easy Updater for GC2
Figure 16.
Serial Number/Firmware Pre-Load Labels on Backside of Updater
Figure 17.
Reference Diagram of Pigtails/ Slots & Logo side & Non-Slo
Ʃ
ed Side
Update the Control Panel
To update the Control Panel
fi
rmware:
1. Remove the backplate from the Control Panel. For instruc
Ɵ
ons, see the
Go!Control Panel’s Installa
Ɵ
on & Programming Guide.
2. Disconnect power and ba
Ʃ
ery.
3. Plug the device’s pigtail cable into the Control Panel’s J4 Pin Connector port
as shown in Figure 18.
4. Plug in the back-up ba
Ʃ
ery.
5. Power ON the Control Panel
Figure 18.
Firmware Update Cable and J4 Pin Connector Port
Firmware Update
The UPDV Device will communicate with the Control Panel. The UPDV Device
will determine that a
fi
rmware update can occur and wait for the start bu
Ʃ
on to
be pressed:
L13 12084

(Control Panel or TS1 version build number scrolling)
update in progress:
F O

(display % progress (0 to 100), scrolling decimal points
when communica
Ɵ
ng with panel).

Press the Start Bu
Ʃ
on.
NOTE:
Intermediate progress steps will include (changing the
fi
rst le
Ʃ
er on the
display); the update process will take several minutes.

• 'b' erasing the bootloader

• 'B'
fl
ashing the bootloader

• 'E' erasing the main program

• 'F'
fl
ashing the main program
NOTE:
The "done" and long beep is preceeded by a 40 second delay to allow
the panel to power up a
Ō
er performing the
fi
rmware update in case the XCVR
fi
rmware was updated. The tech/installer should not remove the Firmware
Updater from the panel un
Ɵ
l the long beep/"
done
" is shown.
Update done:
done

2 second beep followed by 0.5 sec. beeps every 10
seconds.
Update the Wireless Touchscreen Keypad
1. Remove the backplate from the Wireless Touchscreen Keypad. For
instruc
Ɵ
ons, see the 2GIG Wireless Touchscreen Keypad Installa
Ɵ
on
Instruc
Ɵ
ons.
2. Power OFF the Wireless Touchscreen Keypad.
3. The UPDV Device will connect to the 2GIG TSI keypad using one (1) of the
following:

•
FOR EARLY PRODUCTION MODELS:
Fully-insert the 4-Pin Cable
Adapter into the device’s pigtail cable. Then connect it to the four (4)
holes on the printed circuit board as shown in
Figure19
below.
NOTE:
Slots and logo on pigtail in Figure 19 are facing toward the power
connec
Ɵ
on.
Figure 19.
Cable Adapter/EARLY PRODUCTION MODEL Wireless Touchscreen Ke
ypad

•
FOR LATER PRODUCTION MODELS:
Plug the device’s pigtail cable
directly into the 4-pin connector on the printed circuit board as shown
in
Figure 20
below.
Figure 20.
Update Cable/
LATER MODEL
Wireless Touchscreen Keypad
4. Power ON the Wireless Touchscreen Keypad.
IMPORTANT:
To avoid equipment damage, ensure the slo
Ʃ
ed/logo side of
the pigtail cable is facing away from PCB as shown in Figure 20. When inserted
properly, the LED indicator on the Easy Updater for GC2 lights GREEN. When
inserted backwards, the LED indicator lights RED and the device will not perform
an update. See "LED Indicators"on Page 4.
5. When the Easy Updater for GC2 powers ON, it emits a single beep and then
the
fi
rmware version and build number that will be installed scrolls across
the display. For example, 1.13 12084.
NOTE:
If a di
ff
erent message appears, see "Status Messages" below.
6. On the device, press Start Update Bu
Ʃ
on.
NOTE:
A progress indicator shows the update status. When complete, the LCD
displays the Done status message and the device emits several beeps.
7. The UPDV device automa
Ɵ
cally restarts the wireless touchscreen keypad.
Unplug the UPDV device.
8. Replace the Wireless Touchscreen Keypad back plate.
You have successfully updated the
fi
rmware.
PIGTAIL SLOTS
AND LOGO SIDE FACE
AWAY FROM
CONNECTOR
TAB (REFER TO FIGURE 3)
CONNECTOR
TA B
INCORRECT
PIN ALIGNMENT
CORRECT
PIN ALIGNMENT
PIGTAIL
NON-SLOTTED PIGTAIL
SIDE (REFER TO FIGURE 3)
4 PIN CABLE ADAPTER
CONNECT TO 4 HOLES
BACKSIDE OF UPDV UPDATER
DEVICE SERIAL NUMBER
FIRMWARE PRE-LOADED
IN DEVICE
SLOTTED SIDE
OF PIGTAIL
WITH LOGO
NON-SLOTTED SIDE
OF PIGTAIL
PIGTAIL SLOTS &
LOGO FACE
AWAY
FROM PRINTED
CIRCUIT BOARD
4 PIN CONNECTOR
ON PCB
PCB
Easy Updater for GC2 | Installa
Ɵ
on Instruc
Ɵ
ons 4
Copyright © 2015 Nortek Security & Control
LED Indicators
The LED indicators display the following status:
LED Indicator
Description
GREEN LED
Lights GREEN when pigtail cable is
correctly a
Ʃ
ached to the Control
Panel or Wireless Touchscreen
RED LED
Lights RED when pigtail cable is
plugged into the system backwards
or pins are misaligned. The GC2
Firmware Easy Updater for GC2 will
not func
Ɵ
on in this state
NO LED
Check cable installa
Ɵ
on for
misaligned or incorrect pin alignment
Status Messages
The 4-segment display reveals the following status messages:
Press bu
Ʃ
on to start update.
Messages
Descrip
Ɵ
on
X.XX XXXX
Displays the
fi
rmware version and
build number running on the device
and indicates the device is ready to
update the Control Panel or Wireless
Touchscreen Keypad
Where X.XX =
fi
rmware version and
XXXX=build number
F
Indicates the percentage complete
of the current
fi
rmware update
on the Controll Panel or Wireless
Touchscreen Keypad. Where X=0 -
100%.
donE
Firmware update successful
CANT UpdAtE
- - no change
Indicates the Control Panel or
Touchscreen is running the same
version as the Easy Updater for GC2
CANT UPDATE
- - older
Indicates the Control Panel or
Touchscreen is running a newer
version than the Easy Updater for GC2
See How to Update the Easy Updater
for GC2 below
Error n
- -
yyyyy
Indicates a device err
or. Where yyyyy
= error number
C
Indicates
fi
rmware diagnos
Ɵ
cs
procedure occurring
Updating Errors
All upda
Ɵ
ng errors will show
CAnt UPdAtE
- -
HHHH
(xxxx = speci
fi
c update
failure reason).
Possible Reasons:

•
bAd tArGEt
- - connected panel does not correspond to an
updatable device

•
no chAnGE
- - same
fi
rmware in panel and
fi
rmware updater

•
OLdEr
- - panel
fi
rmware is newer than in the
fi
rmware updater

•
bAd bUild
- -
fi
rmware updater build is invalid or has been erased
(please use the Firmware Updater Tool to download the image again).

•
bad build during updating

- -
fi
rmware updater build was found
invalid during
fl
ashing (internal check)

•
IntErnAL bUiLd
- - the UPDV cannot be used to update internal
(test) builds, or no
fi
rmware payload is present

•
build not found --
no
fi
rmware payload detected on UPDV
Device

•
buildis good --
fi
rmware updater build was validated as correct
and complete

•
build erased --
fi
rmware payload has been erased

•
build is bad --
corrupt payload or no
fi
rmware payload is
present
All Other Errors
All other errors will show
Error n -- yyyyy
(n = error number
, yyyyy = error
label)
While other errors are very unlikely they are diagnos
Ɵ
c in nature

• (1) Get Version Info Max Retries

• (2) Get Resource Table Max Retries

• (3) Get Build Info Resource Max Retries

• (4) Bad Build Info

• (5) Get Build Info Max Retries

• (6) Set Baud Rate Max Retries

• (7) High Baud Rate no I/O

• (8) SPI Flash no I/O

• (9) SPI Flash bad

• (10) Build Not Found

• (11) Erase Bootloader Max Retries

• (12) Flash Bootloader Max Retries

• (13) Erase Main Program Max Retries

• (14) Flash Main Program Max Retries

• (15) Resource Table Bad

• (16) Code Bad (Firmware is corrupted) displays the
fi
rmware version
also

• (17) F
ailed to update target, the Control Panel or TSI Keypad firmware is corrupted
IMPORTANT:
(16) Code Bad is a Fatal Error. If this is displayed, the device will
need to be replaced. Contact Technical Support for approval of RMA.
Start Button Functions

•
Start Update
- Single Bu
Ʃ
on Press - (0.5 second) - - Starts the update.
Firmware installa
Ɵ
on begins when 2GIG UPDV device is properly
con
fi
gured and connected to a Control Panel or TSI Touchscreen
Keypad

•
Payload Diagnos
Ɵ
c Check
- Press and Hold - (3 seconds) - - A single
"beep" will be heard and the 2GIG-UPDV device will perform a
fi
rmware payload diagnos
Ɵ
c check. The 2GIG-UPDV must be powered
ON to perform this check.

•
Erase Firmware Payload
- Press and Hold - (10 seconds) - - Three
"beeps" will be heard. -
be-
shows bulk erase occurring. Build erased.
SPECIFICATIONS
USB Port
Micro-B socket
Dimensions (W x H x D)
2.32 x 3.70 x 1.00 in.
Weight
.2 lbs.
Housing Material
ABS Plas
Ɵ
c
Color
Black
LIMITED WARRANTY
This Nortek Security & Control LLC product is warranted against defects in material and workmanship for two
(2) years. This warranty extends only to wholesale customers who buy direct from Nortek Security & Controll
or through Nortek Security & Control LLC's normal distribu
Ɵ
on channels. Nortek Security & Control LLC does
not warrant this product to consumers. Consumers should inquire from their selling dealer as to the nature
of the dealer's warranty, if any.
There are no obliga
Ɵ
ons or liabili
Ɵ
es on the part of Nortek Security & Control LLC for consequen
Ɵ
al damages
arising out of or in connec
Ɵ
on with use or performance of this product or other indirect damages with respect
to loss of property, revenue, or pro
fi
t, or cost of removal, installa
Ɵ
on, or reinstalla
Ɵ
on. All implied warran
Ɵ
es
for func
Ɵ
onality, are valid only un
Ɵ
l the warranty expires. This Nortek Security & Control LLC Warranty is in
lieu of all other warran
Ɵ
es expressed or implied.
Nortek Security & Control LLC
1950 Camino Vida Roble, Suite 150
Carlsbad, CA 92008-6517 USA
For technical support in the USA and Canada:
Dial: 855-2GIG-TECH (855-244-4832)
Email: 2gigtechsupport@nortek.com
Visit www.2GIG.com or dealer.2gig.com
For technical support outside of the USA and Canada:
Contact your regional distributor
Visit www.nortekcontrol.com for a list of distributors in your region
10007501 A
Easy Updater for GC2| Installa
Ɵ
on Instruc
Ɵ
ons