Are Alarm Grid Systems Tested by a Nationally Recognized Testing Laboratory?

Yes, Alarm Grid systems are tested by a Nationally Recognized Testing Laboratory (NRTL). Nearly every product we sell is certified by at least one NRTL. We cannot guarantee the quality of any takeover equipment that was not sold by us. We work to provide customers with top-notch equipment.

Choosing quality security equipment is extremely important for ensuring the well-being of you and your family. Even if you have outstanding monitoring service, it does not do any good if the equipment is not up to par. This starts with the alarm control panel. As the central hub for your security system, you need a panel that is reliable and trustworthy. The best way to ensure this is to only purchase a system that has been certified by at least one Nationally Recognized Testing Laboratory.

A Nationally Recognized Testing Laboratory is a third-party organization that has been approved by the United States Occupational Safety and Health Administration (OSHA). In order to receive approval from OSHA, an organization must meet various guidelines that the administration sets forth. OSHA does not establish these guidelines. Instead, various organization work together to collectively determine these standards. These various organizations include the American National Standards Institute (ANSI), the National Fire Protection Association (NFPA) and others. The law mandates that any NRTL is required to follow the standards that these organizations set forth. This means that every NRTL tests and certifies products to the exact same standard.

Nearly every panel sold by Alarm Grid is certified by a Nationally Recognized Testing Laboratory. Most of our systems are certified by Underwriters Laboratories (UL). However, there are some systems that are not UL listed. Most of these systems are instead certified by Intertek Testing Services (formerly Edison Testing Laboratories). An example of a system certified by Intertek instead of UL is the Honeywell Lyric Controller. Since both are NRTLs, both organizations will test equipment to the same standard.

If you would like to check for UL or Intertek listing, it is actually very easy to do so. Any product that is UL listed will have a circle that contains the letters UL somewhere on the the device. Meanwhile, a product approved by Intertek will have a circle with the letters ETL somewhere on the device. Products approved by other testing agencies will have different markings. We encourage end users to examine their equipment to see if it is certified by a NRTL.

Alarm Grid cannot guarantee that any system we takeover is certified by a NRTL. Any equipment not sold by us is not under our control, and we cannot guarantee its quality. If you purchase your equipment from somewhere else, keep in mind that it may not be certified. Additionally, we may occasionally sell a system that is still in the process of being certified by a NRTL. It is the policy of Alarm Grid to only sell equipment produced by professional manufacturers. We stand behind any manufacturer whose products we choose to sell. As long as these products are used correctly, they should perform in a safe and trustworthy manner. In the rare event that you receive a product that does not meet your expectations, our team will be happy to accommodate your needs to the best of our ability per the guidelines outlined in our return policy.