Cellular Security Systems Frequently Asked Questions

What Panels Does a GSMX4G Radio Work With?
A GSMX4G cellular communicator is designed for use with Honeywell VISTA panels, as well as the LYNX Plus L3000 system. The GSMX4G will provide the system with a 4G cellular connection using the AT&T cellular service, and it is fully compatible with the Total Connect 2.0 service provided by AlarmNet.
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How Do I Register the GSM in My Honeywell Security System?
A GSM cellular communicator must be activated by the monitoring company that is providing service. The user will need a cellular monitoring plan to do this.
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Does 2GIG Have Crash & Smash protection?
All panels that are supported on the Alarm.com platform can be enabled with the Crash & Smash feature. This includes the 2GIG GC2 and GC3 security systems.
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Does the 2GIG GC3 Inform Me if it Loses Internet?
The 2GIG GC3 will not directly notify the user about internet loss. However, the panel can still remain connected to the network by using a cellular backup.
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How Does the Qolsys IQ Panel 2 Communicate with Alarm.com?
The Qolsys IQ Panel 2 can communicate with Alarm.com using a cellular or an internet connection. Cellular communication is required for use with Alarm.com.
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Can I Use WIFI as Primary and GSM as Backup on my Qolsys IQ Panel 2?
When Qolsys panels have both WIFI and Cellular enabled, all signals are sent on all available paths. The signal received first is processed and forwarded to the monitoring station, the second signal is ignored. In this way, all signals take the fastest path available. Read on to learn more.
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How Do I Register the Honeywell 3GL?
A Honeywell 3GL cellular communicator can be registered remotely by an alarm monitoring company, or it can be registered on-site at the security panel.
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How Do I Connect My iPhone to a 2GIG GC3?
An iPhone can be connected to a 2GIG GC3 system through the Alarm.com platform. Your system will need to be activated with Alarm.com in order to do this.
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How Does Dual Path Monitoring Work on a 2GIG GC3?
When Dual Path communication is enabled on the GC3, it sends all signals meant for the monitoring station via both paths simultaneously. Alarm.com acknowledges and forwards whichever signal is received first, and ignores the duplicate. This ensures that the fastest path available is always used.
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Can WIFI be Primary with Cellular as Backup on a 2GIG GC3?
When WIFI is available on the GC3, signals are sent via both WIFI and Cellular. Alarm.com acknowledges whichever is received first, forwards that signal to the monitoring station, and ignores subsequent signals. This way, signals always use the fastest path available for communication.
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