Can I Do Dual Path Monitoring on a Honeywell Home VISTA 21iPLTE?
Yes, you can do dual path monitoring on a Honeywell Home VISTA 21iPLTE. The system already has a built-in IP communicator. If you want to do dual path monitoring, then you must add a separate cellular communicator. A good cellular communicator to use is the Honeywell Home LTE-21V.
One of the best aspects of the Honeywell Home VISTA 21iPLTE is its ability to support a custom-made plug-in LTE cellular communicator. This plug-in module is designed exclusively for use with the VISTA 21iPLTE System. It is the Honeywell Home LTE-21V (Verizon LTE). There was an AT&T version of this communicator planned, but it never came to fruition. So, if you have a VISTA-21iPLTE, and you want to add a plug-in cellular module and continue to use the built-in ethernet connection, your only choice is to use Verizon LTE.
The Honeywell Home VISTA 21iPLTE already includes a built-in IP communicator. This IP communicator allows it to use a hardwired ethernet connection for IP service. If you want to use the system with WIFI, then a compatible ethernet to WIFI converter is needed. Once you add one of the plug-in cellular modules to the VISTA 21iPLTE, the system will be dual-path ready. This means that it will be able to connect with the AlarmNet360 Servers from Resideo using IP and cellular. Just remember that you will need an alarm monitoring plan that includes cellular service to activate the cellular communicator. If you receive monitoring service from Alarm Grid, you will need a Gold or Platinum Level Plan (self or full). We also offer a Cellular Monitoring Plan, that does not include access to Total Connect 2.0 for remote system control.
When a VISTA 21iPLTE is configured for dual-path connectivity, the system will send out signals across the IP network. If the internet is unavailable, then it will automatically switch over to its cellular backup. This helps ensure that the system remains monitored at all times. IP is usually a little bit faster than cellular, so it makes the best primary communication path. But cellular service is much more reliable than IP when configured properly, so it's always a good idea to have cellular backup.
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- Julia Ross