Does Alarm Grid Comply with Nationally Recognized Industry Standards?

Yes, Alarm Grid is compliant with Nationally Recognized Industry Standards. Nearly all of the equipment we sell is certified by a Nationally Recognized Testing Laboratory. Additionally, our monitoring partner Criticom is UL listed. Maintaining these standards is very important to us.

When it comes to burglary and life-safety equipment, you want to be sure that the product you are getting is dependable and of the highest quality. That is why it is important to make sure the equipment you are using is certified by a Nationally Recognized Testing Laboratory. These third-party organizations are committed to making sure that products are safe, reliable and trustworthy for constant use. Additionally, using certified equipment is usually a requirement of meeting various building codes.

Nearly all of the equipment Alarm Grid sells is certified by at least one Nationally Recognized Testing Laboratory. Most of the equipment we sell is certified by Underwriters Laboratories (UL). Occasionally, you may come across equipment on our site that is not UL listed. This equipment has usually been certified by a different Nationally Recognized Testing Laboratory, such as Intertek Testing Services (formerly Edison Testing Laboratories). These devices will carry the ETL mark instead of the UL mark. Intertek (ETL) tests equipment using the same standards as Underwriters Laboratories (UL).

In order to become a Nationally Recognized Testing Laboratory, the organization must fulfill the guidelines mandated by the United States Occupational Safety and Health Administration (OSHA). These guidelines are not established by OSHA. Instead, they are set by various standards organizations. These organizations work together to determine the standards that any product certified by a Nationally Recognized Testing Laboratory is required to meet. Some of these organizations who set the standards required of Nationally Recognized Testing Laboratories include the American National Standards Institute (ANSI) and the National Fire Protection Agency (NFPA). Any Nationally Recognized Testing Laboratory is mandated by law to follow the standards set forth by these organizations. As a result, any nationally recognized testing laboratory will be testing and certifying products to the same federal standards.

You can check for UL listing or Intertek listing by checking for the corresponding label on the product. A product that is UL listed will have a circle with the letters UL somewhere on the device. A product that is Intertek listed will have a circle with the letters ETL somewhere on the device. Additionally, most of the equipment we take over and will support is also certified by a nationally recognized testing laboratory. However, we can only guarantee certification for the equipment sold by us.

At Alarm Grid, our policy is to only sell security equipment that has been produced by professional manufacturers. In some cases, a manufacturer may release a product that is still in the process of being certified. It is possible that a product listed on our site is not yet fully certified. However, we stand behind the manufacturers whose products we choose to sell. We are confident that every product we sell is safe and trustworthy as long as it is used correctly. In the event that you ever receive a product that you are not satisfied with, we will be happy to work with you based on the guidelines covered in our return policy.

It is also worth mentioning that our monitoring partner Criticom is also UL listed. Criticom had to comply with the strict UL-827 Standard to receive this recognition. The company is also a member of the Electronic Security Association (ESA), is King Central certified and FM (Factory Mutual Insurance) approved. Factory Mutual is actually another nationally recognized testing laboratory. This means that Criticom receives certification from two (2) different nationally recognized testing laboratories. In an effort to maintain consistent standards, the company operates its own training program. More information about the CMS training program can be found here.