How Do I Factory Default My Schlage Z-Wave Lock?

You can factory default your Schlage Z-Wave Lock by powering down the device and then holding down the Schlage button as power is being reapplied. The device will blink three times to confirm that the reset process was successful. You will need to re-add the device to a Z-Wave network.

Factory defaulting or factory resetting your Schlage Z-Wave Lock will cause several things to happen. First, the lock will no longer be paired with a Z-Wave network. You will need to exclude the lock from the network and then either re-include it or pair it with the new network. Second, any programmed user codes will be deleted. The lock will use its default codes, which can be found on the programming sticker found underneath the device's main cover. Third, any settings or configurations for the lock will be restored. It will be as though you are using the lock for the first time, straight from the factory.

Please note that after performing a factory reset, the lock will use its default user codes. You will also need the Programming Code for the device when you go to add it to a Z-Wave network. The default user codes and the Programming Code can all be found on a sticker located underneath the device's cover. We strongly recommend writing down the default user codes and the Programming Code and keeping the information somewhere safe. You will need this information when setting up the lock. An example of the sticker can be see in the following picture:

Complete the following steps to factory default your Schlage Z-Wave Lock:

1. Remove the battery cover. Remove the battery cover from the front of the lock. You may need a screwdriver to do this. You will be able to access the device battery after you remove the battery cover.

2. Cut device power. Remove the battery from the device. You may need to pull off the wires that connect the battery to the lock. Then press the Schlage button on the front of the device to kill off any residual power. It will appear as though nothing is happening. You are just doing this to make sure no residual power remains inside the lock. Continue to the next step when you have completely cut power to the lock.

3. Perform the reset. Press and hold the Schlage button on the front of the lock. Keep the button held down. Then reapply power to the device by reconnecting the battery. Continue to hold the button as the device boots up. You should receive confirmation that the reset was performed. Many Schlage Z-Wave Locks will provide confirmation by having a green checkmark flash three times. The confirmation message may vary on different lock models. You can release the button after you see the message. If you miss the message, just wait a minute. It should then be safe to release.

4. Confirm the reset. Try using one of the default user codes to lock and unlock the device. Remember, the default user codes will be found on the programming sticker for the device. This sticker is found underneath the device's main cover. Remember, the default user codes for your lock will be different from the ones shown in the picture above. If you can control the lock using one of the default user codes, then the factory reset was performed successfully. You can then go and set up any desired codes for the lock and re-add it to your Z-Wave network. More information on pairing a Schlage Z-Wave Lock with a Z-Wave network can be found in this helpful FAQ.