How Do I Mute a Honeywell 5828V Wireless Keypad?

You can mute the Honeywell 5828V Wireless Keypad by activating the Mute Keypad Status Announcements command. This will mute only the voice function for the device, all tones still occur when buttons are pressed. The command inputs differ slightly between LYNX Touch and VISTA Systems.

Muting the keypad will prevent the device from speaking any voice annunciations though it will still produce tones when buttons are pressed. Please note that it is also possible to disable the voice feature through system programming. A user also has the option of increasing and decreasing the keypad volume.

The process for muting the keypad is slightly different between Honeywell LYNX Touch Systems and Honeywell VISTA Systems. Complete the following steps to mute the keypad on a LYNX Touch:

1. Check the volume. Make sure you need to mute the keypad before you try and mute it. Press the * key to request status. If no voice status is produced, then the keypad is already muted, and you can skip the rest of the steps.

2. Mute the keypad. Enter in the command [#] + [2] + [1]. This will mute the keypad.

3. Confirm the mute. Press the * key again on the keypad. If voice status is not annunciated, then the keypad was muted successfully.

4. Restore the sound (optional). If you want to un-mute the keypad, enter the command [#] + [2] + [3]. This is the "Voice Volume Up" command.

Complete the following steps to mute the keypad for a Honeywell VISTA:

1. Check the volume. Make sure that the 5828V voice status announcement isn't already muted. Press the * key once or twice on the keypad. If voice status is not announced, then the keypad has already been muted, and the following steps can be skipped.

2. Mute the keypad. Enter in the command [#] + [0] + [2] + [1]. This will mute the keypad.

3. Confirm the mute. Press the * button on the keypad. Make sure that the keypad does not produce a voice status message to confirm that it is muted.

4. Restore the sound (optional). To un-mute the keypad, enter the command [#] + [0] + [2] + [3]. This is the same command used to raise the keypad voice volume.