Frequently Asked Questions

How Do I Install a DW10 Window/Door Alarm Sensor?
The 2GIG DW10 is installed by mounting the sensor on the door or window frame and the magnet on the moving portion of the door or window. Learn how to install a 2GIG DW10 Contact.
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How Do I Find My VISTA 21iP's Installer Code?
The only way to check the Installer Code for a VISTA 21iP is to access programming. Your can try the default IC of 4112 or backdoor into programming. Learn about the VISTA 21iP.
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Can I Change the Master Code Using the Installer Code on a Honeywell Lyric?
The Lyric System allows users to use the Installer Code to reset the Master Code to its default of 1234. They can then use that code to change the MC. Learn about the Lyric Panel.
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How Do I Get the Honeywell L5100 to Show a Slideshow?
If you have images uploaded to your Honeywell L5100, then you can use the slideshow feature. However, there is currently no way to upload new images. Learn about the this feature.
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Can I Create a Scene to Run Based on a Key Fob Button Press?
Smart home automation scenes can activate with key fob inputs, as long as the input is recognized as a unique zone. You will need a rule to trigger the scene. Learn about Z-Wave.
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How Can I Safely Remove an iControl from My Existing System?
The iControl Panel Interface Module is removed by disconnecting it from the panel and reconnecting the keypad to the panel. Learn to remove an iControl PIM from an alarm system.
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How Do I Program a Honeywell 5800COMBO to a Honeywell Lyric Controller?
The Honeywell 5800COMBO can use up to five wireless zones on a Lyric Security System. Learn how to program this combination smoke and carbon monoxide detection sensor.
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How Do I Arm My Lyric to Stay?
Arm Stay is the option to use if you are staying inside the building and there should be nobody coming or going from the property. Learn how to set your Lyric to Arm Stay mode.
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How Do I Change the Batteries in a Honeywell SiXSIREN?
The Honeywell SiXSIREN uses four AA batteries for power. To change the batteries, you must remove the back cover. Learn how to change the Honeywell SiXSIREN batteries.
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What is the Power Source for a Honeywell VISTA 20P?
The Honeywell VISTA 20P uses a Honeywell 1321 AC Transformer for power. It can also use a backup battery with at least 12V and 4Ah of power. Learn how to power the VISTA 20P.
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