What Interactive service Works w/ Honeywell Systems?

There are basically two types of Honeywell system, the All-in-One systems, such as the Lynx and Lyric panels, and the modular style panels, such as the Vista-20P and Vista-21iP. Lynx and Lyric panels support the use of Total Connect 2.0, and Vista panels can support either TC2, or Alarm.com.

The Lynx and Lyric AiO panels support Internet, Cellular, or a combination of the two services through the use of AlarmNet communicators. The L5200, L5210, and L7000 panels support IP via either WIFI, using the L5100-WIFI, IP, using the ILP5, or Cellular using either the 3GL (AT&T supported on all of the above panels) the GSMVLP5-4G (AT&T supported on the L5200 only) or the CDMA-L57 (Verizon, supported on the L5210 and L7000 both revision 8 or higher). Because the ILP5 installs in the same slot as the cellular module, one or the other can be used on a single system, but not both. So, if you want dual path communication, go with WIFI and Cellular. The Lyric Controller and Gateway have a WIFI communicator built in, and the Gateway has a RJ45 port for a hardwired Ethernet connection. Both support either the Lryic-3G (AT&T) or Lyric-CDMA (Verizon) and soon, the Lyric-LTE (Verizon). With any of these communicators connected to the panel, these systems support the use of AlarmNet's Total Connect 2.0 remote interactive services. TC2 allows you to remotely interact with your system through an App, or a web page. You can arm and disarm, bypass zones, and if enabled, control Z-Wave devices remotely. TC2 can send you notifications on alarm, trouble, and system events, such as AC Loss, and Low Battery. All in addition to traditional central station monitoring, if you choose to use it.

The Vista panels, including the Vista-20P, and Vista-21iP support AlarmNet communicators. The Vista-20P supports the use of the GSMX4G, GSMV4G, iGSMV4G (All AT&T Communicators), CDMA-X (Verizon Communicator), and 7847i (internet only). In order to be compatible with Total Connect 2.0, the panel must be a revision 9.12 or higher. If you have a panel that is an older revision, several of the above communicators come in kits, which include a panel upgrade chip for about $4. You can chip upgrade any Vista-15P or Vista-20P panel version 2 or higher. The upgrade kits are linked here: iGSMV4G-TC2, GSMV4G-TC2, GSMX4G-TC2, and CDMA-X-TC2. When in doubt as to which Honeywell communicator to buy, we always recommend the iGSMV4G, or iGSMV4G-TC2. These communicators allow IP communication only, Cellular Communication only, or both, so they provide the most flexibility.

The Vista-21iP has an Ethernet communicator built into the panel board, and must be a version 3.13 or above to support TC2. These panels usually can not be chip upgraded to support Total Connect 2.0. Click the previous link to find out why. With the Vista-21iP, if you desire both IP and Cellular communication, you can install the Vista-GSM4G (AT&T Network). With both paths installed and enabled, IP will always be used when available, and if IP fails, the Cellular communicator will step in and provide a communication path for both Alarm Signals to a monitoring station (if enabled), and to TC2. If you don't want to use the built-in communicator in the 21iP, you can power down the panel, set the Internal Communicator Jumper to "Off" (bottom 2 pins) then power back up. This removes power from the internal communicator, and allows you to use any of the external communicators listed above as compatible with the Vista-15P and Vista-20P.

If you have a Vista-15P, Vista-20P, or Vista-21iP with a chip dated 2005 or later (see the link above on "older revision" to see how to check) and you would prefer to use Alarm.com instead of Total Connect 2.0, you can add one of their SEM modules to your existing panel, and use Alarm.com's remote services. The ADC-SEM (System Enhancement Module) connects to the panel's keypad bus, and emulates a keypad. It allows remote arming and disarming, zone bypassing, user code management, and event notifications through the Alarm.com user interface. It also acts as a Z-Wave controller to allow you to remotely control your Z-Wave devices through the ADC app or web page. If using an ADC-SEM and a Tuxedo Touch keypad on the same panel, you must decide if you want to use the Tuxedo Touch for Z-Wave control, or the ADC-SEM. When using the SEM, you can control your Z-Wave devices remotely, if you decide to use the Tuxedo Touch, you will be able to control Z-Wave devices locally, but will not be able to control them remotely through Alarm.com. Currently there is a Verizon LTE version of the SEM, and an AT&T (HSPA) version. Links will be provided once available.