Resideo ProSeries: Batteries Used and Why

[AUDIO LOGO] Hi, DIYers. This is John with Alarm Grid. And I'm here to explain some of the confusion over why the PROA7 and PROA7PLUS panels have been coming with what appears to be two different batteries. Some have been coming with the two-cell battery, which is known appropriately as the PROA7 Batt 2. This is the PROA7 Batt 3 just for reference, we'll get to that. The problem came because of COVID, which caused supply line chain failure, when Resideo, formerly known as Honeywell, released the batteries-- or excuse me, released the panel and release date of the panel, they could not obtain this battery. Their supplier couldn't get them this battery because of the supply line change. So rather than put off the release, they went to this battery, which also works. This is the PROA7 Batt 3. Honeywell always intended the panel to run on this battery pack. It's designed to run on this battery pack. This battery pack was simply introduced and used for maybe the first year of issuance of the panel because they could get this and it worked and they couldn't get this. Now Honeywell guarantees that either of these battery packs will give your panel 24 hours of full life after a power failure. That's the UL standard. They both meet it. But because this was the battery that was-- the panel was designed to run on, this is the panel-- this is the battery the panel was intended to use, this is what the panel comes with now. This was basically a substitution due to supply line chains. This battery, the three-cell battery, is no longer available, just this battery. But both of them work well. This is a 5,000-milliamp battery, this is approximately a 7,500-milliamp battery, but both of them meet the spec, and you will only be getting this battery into the future. So that's why you'll find two different types of batteries in the PROA7 and PROA7PLUS panels. Questions? You can email us at support@alarmgrid.com, or go to our website, alarmgrid.com. If you found this video helpful, Like and Subscribe, hit the Bell icon for notifications. This is John with Alarm Grid, have a great day.