Qolsys IQ Panel 2 - DIY Install Guide

DO IT YOURSELF
INSTALLATION MANUAL WHAT’S IN THE BOX?
The IQ Panel 2 keeps you connected to an
entire ecosystem of smart devices giving
you control over your entire home.
Exciting features like touchless disarming
using Bluetooth and a built in glass break
detector are enabled through powerful
software that improves over time through
regular software updates.
The IQ Motion detects infrared body heat
useful for both security and home
automation. Create rules like “when
someone enters the room, turn on light” or
“Trigger siren when body detected”.
The IQ Mini door/window sensor is a
powerfully small device that can be placed
on anything that opens or closes. Create
automation rules like “turn on light when
door is opened” or “Adjust thermostat if
window left open”.
The IQ Panel also includes a snap on table
stand and power supply with cable. SETTING UP YOUR PANEL
Let’s start by connecting your power.
Plug in the power connector
Route the wire behind the
retainer clip
Insert the wire into the strain-
relief
Now let’s put on your cover and attach the table stand.
Place the top of the cover onto
the panel’s back plate
Push the cover down until it
snaps in place
Insert the table stand into the
mounting holes and push upward
until it snaps into place
Plug in your panel, power it on
Plug in the power supply
provided with your panel
Push and hold the standby
button on the side of the panel
for 3 seconds
Once the panel powers up, the
home screen will appear. INSTALLING YOUR DOOR SENSOR
DOORS & WINDOWS INSTALLING THE IQ MINI SENSOR
Apply the included
adhesive.
Remove the
protective film.
Line up the sensor
with the magnet.
Secure the sensor and
magnet to the surface.
Remove the two
battery tabs.
Your IQ Mini is an ultra compact encrypted sensor that can be placed on
anything that opens or closes. INSTALLING ON A WINDOW
Typical installation of magnet/sensor with the
magnet on the window and the sensor on the
window frame.
When installing the sensor on a window, place the “magnet” on the part of the
window that moves, to reduce possibility of damage to the sensor as you open and
close the window. If your window does not allow this kind of installation then you can
reverse this configuration. INSTALLING ON A DOOR
Standard install
magnet/sensor
orientation.
Alternate install
magnet/sensor
orientation.
(used when door trim does
not allow standard install)
When installing the sensor on a door, place the “magnet” on the door and the sensor on
the door frame. This helps to reduce the possibility of damage to the sensor as you open
and close the door. If the trim around your door does not allow this kind of installation
then you can reverse this configuration. INSTALLING YOUR MOTION SENSOR
MOTION DETECTION INSTALLING THE IQ MOTION
Open the device to
remove the back plate.
Secure the backplate
to surface.*
Re-install motion
device to the backplate.
Remove the battery tab.
Your IQ Motion is an encrypted infrared sensor with a range of 25 feet. The
motion detector is most effective when a person moves across its field of
view, rather than towards the sensor. We recommend that all motions are
installed at a height of 6.5 feet. Refer to the following pages for different
installation options. WALL MOUNT: FLAT
80°
25ft
Finished
install
Install
screws here
Have pets?
By mounting the motion
sensor flat against the wall you get more
more open air coverage within the room
but less floor coverage, reducing the risk
of false alarms.
Reduce False Alarms:
When possible,
avoid installing your motion sensor
toward windows, as the heat or
movement from outside may create false
alarms. CORNER MOUNT: FLAT
80°
25ft
Finished
install
Install
screws here
Corner mounting
is the most common
placement because it allows the sensor
to provide wall to wall protection.
Have pets?
By mounting the motion
sensor flat against the wall you get more
more open air coverage within the room
but less floor coverage, reducing the risk
of false alarms.
Reduce False Alarms:
When possible, avoid installing your motion sensor toward
windows, as the heat or movement from outside may create false alarms. WALL MOUNT: ANGLED DOWNWARD
80°
25ft
Finished
install
Install
screws here
Angle Mount:
pointing the motion
downward gives you less open air
coverage but more floor coverage. This is
a great installation in homes without
pets.
Reduce False Alarms:
When possible,
avoid installing your motion sensor
toward windows, as the heat or
movement from outside may create false
alarms. INSTALLING YOUR MOTION
Finished
install
CORNER MOUNT: ANGLED DOWNWARD
80°
25ft
Install
screws here
Corner mounting
is the most common
placement because it allows the sensor
to provide wall to wall protection.
Angling downward is a great installation
in homes without pets.
Reduce False Alarms:
When possible,
avoid installing your motion sensor
toward windows, as the heat or
movement from outside may create false
alarms. USING YOUR SYSTEM
USING YOUR SYSTEM BASIC NAVIGATION
Swipe down to
access settings
Touch an icon to
view its contents
Swipe left/right
to change pages
Swipe a page away
when you are done
Navigation
Move from page to page and
access information on each
page using finger touches,
swipes, and scrolling.
Scroll up/down to reveal
additional content on a page
Dismiss
To dismiss a pop up when
you are done, swipe left or
right to dismiss. Sensor status:
ARMING
Arming Options
Quickly choose from “stay” or “away”
Touch to access
arming options
Sensor List
Open or active sensors
appear in a scrollable list
on the right. Touch the
icons in the upper right
corner to switch your view
to either “Active” or “All”
sensors.
?
Open
Closed
Active
Idle
Unreachable
Tampered
See add’l options by touching
the “>>” icon on the right
Additional Arming Options
Select these options before choosing your arming type
Arming Stay
Arms doors and windows only
Arming Away
Arms doors, windows and motions
Additional Options
View additional arming options by touching the “>>”
icon on the right side
Bypass
Touch the circle next to a sensor to bypass it during
the arming sequence
Exit Sounds
The panel beeps as the timer counts down. Silence
these beeps before you choose the arming type.
Entry Delay
The panel will give you time to disarm once a “delay
door” has been opened. Turn this off with a touch. DISARMING
Touch to disarm
panel manually
Disarming your System
When your system is armed, there are multiple ways to disarm:
Disarming Manually
To manually disarm your panel, touch the icon in the center of the
screen. You will be prompted to enter a valid code. Failure to enter a
valid code with the time required will trigger the alarm.
When someone manually disarms the panel the built in camera
will take a photo and save it on the camera page along with the
date, time, and name of the user.
Disarming Remotely
To remotely disarm your panel, login to your mobile app and touch the
“disarm” icon.
Disarming Automatically
You can connect your smartphone using Bluetooth and it will
automatically disarm your IQ Panel from an “Armed Away” state when
it comes within range. To connect a phone, follow the steps shown.
*You can connect up to five (5) smartphones for
touchless disarming. You may need to enable this
setting in your Bluetooth settings.
Bluetooth
Touchless
Disarming
Step 1:
Swipe down to
access settings tray
Step 2:
Touch “SETTINGS”
Step 4:

Enter your code
Step 5:

Touch “BLUETOOTH DEVICES”
Step 3:
Touch “ADVANCED SETTINGS”
Pair
Step 7:

Touch “ADD DEVICE” The panel will
begin searching for new devices in
range
(It may take up to 60 seconds)
Step 9:
Touch “Pair”
Step 10:
When the messages appear on your
phone and IQ Panel, ensure the numbers
match and touch “Pair” on each.
Bluetooth Pairing Request
“IQ-Panel” would like to pair
with your phone. Confirm
that the code “12345” is
shown on the “IQ-Panel”.
Cancel
Pair
BLUETOOTH PAIRING REQUEST
CANCEL
PAIR
Device: My Phone
Pairing Code: 12345
Step 6:
Put your Bluetooth device in “pairing”
mode.
Step 8:

Select your device from the list
Download the
Alarm.com app
in the App store
or Google Play
Note: Remote disarming has not been evaluated by UL/cUL CAMERA PAGE
Camera Page
Your IQ Panel’s built in camera captures photos in a variety of situations:
Disarm Photos
When the panel is disarmed manually, the built in camera takes a
photograph and saves it in the “ARM/DISARM” section. These
photos are accompanied by the username of the individual who’s
code was used, the date, and the time.
Settings Photos
When someone attempts to access your panel settings with an
invalid code, the built in camera takes a photograph and saves it in
the “SETTINGS” section. These photos are accompanied by the
date and time.
Alarm Photos
When the alarm is triggered, the built in camera takes a photograph
and saves it in the “ALARMS” section.
1- View Photo

Touch a photo thumbnail on the right to
view it on the left.
2- Full Screen

Touch the photo on the left to view it
full screen. Touch it again to return to
the camera page.
1
2
Note: While viewing photos full screen
you can swipe left/right to view
additional photos
Alarm.com/Login
Get your username
and password from
your provider
Photos to your Phone
Click the “Image
Sensor” tab
Click “Rules &
Alerts”
Click “Capture Alarm And
Disarm Images” to customize
Note: For supplementary use only, not part of the Fire and Security system SETTINGS
Settings Tray
Access common settings by swiping down
from the top of the screen.
Security Status
See your panel’s
security status in the
upper right. Touch it
to go directly to the
security page
Battery & Radios
Touch an icon to get
more information
-Battery level
-Wi-Fi connection
-Bluetooth status
-LTE connection
Volume
Slide left/right to
adjust the panel voice
Brightness
Slide left/right to
adjust the screen
brightness
Settings
Touch to access the
full settings page.
From there you can
also access “Advanced
Settings” (which will
require a passcode)
Messages & Alerts
Touch to access the message
center including your provider’s
contact information, video
tutorials, and system messages
Photo Frame
Touch to access the photo
frame where you can
customize the panel’s
screensaver
Clean Screen
Disables the screen for 30 seconds
to allow you to clean it without
accidentally touching anything.
(
Touch the “standby” button on the
side of the panel to cancel)
Language
Touch to change panel
language
Close Tray
Swipe up to close
the tray
Settings Page
From here you can adjust individual sound settings,
change your weather temperature from Fahrenheit
to Celsius, see the status of your security and
smarthome devices, and more.
Advanced Settings
Only the Master code can access this area. From
here you can manage users, run system tests,
reboot your system, connect Bluetooth and Wi-Fi
and more.
HOW TO ACCESS:
SOUND
DISPLAY
SD CARD
WEATHER
TEMPERATURE
STATUS
Z-WAVE DEVICES
STATUS
OTHER Z-WAVE
DEVICES
AUTOMATION
ADVANCED
SETTINGS
ACTIVITY MONITOR MESSAGE CENTER
Contact
Easy access to your provider’s contact information, including phone
number, email, and website.
Video Tutorials
Watch videos to help you understand your system and service
better.
To watch a video, touch a thumbnail. Video will begin playing
automatically.
Video controls appear on screen, To exit, touch the “back” button.
Messages/Alerts/Alarms
Get messages from your system like low battery alerts, alarms, and power
failures. Messages from your provider will also appear here.
To dismiss, touch the circle to the left of the message and touch “OK” to
remove it from your message center.
You can also remove all messages at once by touching “Acknowledge All”
Message Center
Access your message center by touching the icon in the upper right corner. Once it’s open you’ll see three
sections: Contact, Video Tutorials, and Messages/Alerts/Alarms
(Note: This icon may appear different than shown, depending on your provider’s settings) EMERGENCY PANIC
Emergency Panic
If you have a police, fire, or medical emergency and your system is not armed or a sensor has not been triggered, you can
send a manual emergency panic by touching the icon in the bottom right corner and selecting the type of emergency you are
experiencing. (
Note: based on your location, not all options may appear or be available to you.)
Two-Way Voice
If your provider offers Two-Way Voice service
you’ll be able to speak to the monitoring
agent from the speakers and microphone
built right into your panel.
There’s a
stranger in my
backyard!
To send a police or emergency panic
without sounding the siren, using the
“Silent Alarm” at the bottom of the screen
Alarm Types
Canceling an Emergency Panic
To cancel an emergency panic, touch the “cancel”
button and enter a valid user code.
X
Cancel
Police:
When touched it triggers the “Police”
siren pattern and sends a police emergency signal
to your provider’s monitoring station.
Fire:
When touched it triggers the “Fire” siren
pattern and sends a fire emergency signal to your
provider’s monitoring station.
Emergency:
When touched it triggers the
“Emergency” siren pattern and sends an
emergency signal to your provider’s monitoring
station. PHOTO FRAME
Photo Frame
When your panel is not in use, it turns into a
customizable photo frame.
Touch “ADD”
Delete

Touch a photo to select it. Touch
“Delete” to delete it from your panel
Add Photos
To add your own photos:
1
3
4
Touch each photo you wish to use or choose
“Select All”
3
4
Save your Photos onto a Micro SD card in a
folder called “Photos”
2
Insert your SD card into the slot on the side
of the panel
4
5
5
Choose either “Add” or “Replace”
Add: Does not delete the photos already on
the panel, only adds the photos you selected
Replace: Deletes the photos already on the
panel and replaces them with the new
photos you selected
6
Wait at least 60 seconds after the photos
have copied to remove the SD Card
Settings
Inside settings you can choose whether you
want photos or a weather clock, if you want the
panel to turn itself off automatically in the
evenings, and more. ADDING A USER
Name
User Code
Confirm User Code
Type
Expiration Date
Add User
Enter Name
Please enter User Code
Please confirm User Code
User
Unlimited
Step 1:
Swipe down to access
settings tray
Step 2:
Touch “SETTINGS”
Step 4:

Enter your code*
Step 3:
Touch “ADVANCED
SETTINGS”
Step 5:

Touch “User Management”
Add User
Step 6:

Touch “Add User”
How to Add a New User
User Types

You can add up to 242 users to your system,
each with a custom name and access level
you allow.
Master
: Access panel functions, camera, and
system settings.
User
: Access panel functions, camera, but
NOT system settings.
Guest
: Used to give arm and disarm access
to those users who will use the panel on a
temporary basis
Notifications

By creating individual users, you can set up custom text
notifications when they access or use your system, keeping
you connected no matter where you are.
Add User Screen

Once on the “Add User” screen you can create a custom
name and user code and indicate whether you want this
person to be a Master, User, or Guest.
*Default master code is 1234. For security purposes this code should be
changed once the system has been installed in your home CHANGING SENSOR NAMES
Step 1:
Swipe down to access
settings tray
Step 2:
Touch “SETTINGS”
Step 4:

Enter master code
Step 3:
Touch “ADVANCED
SETTINGS”
SAVE
Step 5:

Select the sensor you
want to customize
How to Change Sensor Names
Sensor DL ID
Sensor Name
Chime Type
Voice Prompts
SAVE
1
Door Sensor
None
On
SecurityRF-319
Custom Description
Front Window
Front Door
Back Door
Back Window
Door Sensor
Step 6:

Touch “Edit Sensor
”
Reminder:

Be sure to touch the save button to ensure your sensor changes are saved
Touch:

Touch the sensor
name to bring up a
pop-up box of
preset names or
select “custom
description” to name
the sensor yourself
Custom Description:

Type in any name of up to 24 characters of
letters and numbers for a more customized
experience TESTING YOUR SYSTEM
Testing Regularly

You should test your system regularly to ensure it is operating at peak efficiency. The IQ Panel has a number
of tests built in that are easy to perform:
Step 1:
Swipe down to access
settings tray
Step 2:
Touch “SETTINGS”
Step 4:

Enter your master code*
Step 3:
Touch “ADVANCED
SETTINGS”
Step 5:

Touch “System Tests”
How to Access System Tests
Wi-Fi Test

Run this test every 30 days or if the IQ Panel’s
Wi-Fi connection seems to be failing.
Encounter a Problem?
If you encounter a problem with your
system, contact your provider right
away.
Touch “Message Center” in the
upper right corner of your panel
to get your provider’s contact
information
Sensor Test

Run this test every 30 days. As you start the
test, open and close your doors, windows,
and move in front of your motion sensors to
ensure they work as expected.
Cellular/LTE Test

Run this test if your panel seems to have lost
it’s ability to send and receive signals.
Image Sensor Config

Run this test if your image sensors stop
working
Z-Wave Test

A series of Z-Wave tests to optimize your
smarthome network. “Reconfigure network”
is your most useful test, repairing your
network for you.
Dual Path Test

Run this test if your panel seems to have lost
it’s ability to send and receive signals.
Panel Glass Break Test

Use this to test your panel’s microphone
Panel Test

Use this every 30 days to test a variety of
panel functions
*Default master code is 1234. For security purposes this code should be
changed once the system has been installed in your home