Qolsys TSB #210315 IQ Panel 2 & IQ Panel 2 Plus Firmware Update 2.5.5 - Dated 03/15/2021

TSB #:
210315
DATE:
03/15/21
RE:
IQ PANEL 2 & 2 PLUS - 2.5.5 SOFTWARE UPDATE
RELEASE NOTES & UPDATE INSTRUCTIONS
Release Notes:
Fixes/Improvements:
•
All the features and improvements from 2.5.4:
https://dealers.qolsys.com/wp-content/uploads/2020/12/
TSB-201217-254-Update.pdf

•
Plus the following:
•
Fixed a rare issue with PowerG device syncing in 2.5.3 & 2.5.4 after updating or power cycling the panel:
https://dealers.qolsys.com/wp-content/uploads/2021/01/TSB-210114-PowerG-Device-Syncing.pdf

•
Fixed an issue where some non-english Help Videos on the Panel would not play properly
•
Includes the critical
firmware2
fix that could cause certain panels to automatically reboot:
https://
dealers.qolsys.com/wp-content/uploads/2021/03/TSB-210308-Firmware-Issue.pdf

Update Instructions:
Compatibility Note: Your IQ Panel must be on software version 2.0.1 or higher and connected to Wi-Fi to install
this update wirelessly. Panels running 2.5.0 & 2.5.1 must be updated to 2.5.3 before they can be updated to 2.5.5
1- Swipe down from the top of the screen and touch “Settings"
2- Touch “Advanced Settings”


3- Enter a valid installer code (default is 1111)


4- Touch "Upgrade Software"
5 -Touch “Patch Tag” and enter the patch
iqpanel2.5.5
then touch OK


6- Touch "Upgrade Using Network" (panel must be connected to Wi-Fi).
 
Update will download and install


7- Once complete touch "OK" to reboot the panel.
 
DO NOT TOUCH THE SCREEN.

 
The update process will
take approximately 5 minutes. After the panel reboots the home screen will appear and the LED will turn green.
For more information visit:
https://dealers.qolsys.com/software-downloads/
or email:
techsupport@qolsys.com
TECHNICAL SERVICE BULLETIN
IQ PANEL 2 & 2 PLUS - 2.5.5 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS