AT&T Security Systems Frequently Asked Questions

How Do I Find the IMEI Number of A Qolsys IQ Panel 4?
The IMEI number is located on the packaging, the panel's back, and is accessible via programming. Keep reading to see how you can locate this important number.
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Why Should I Pay Extra for Cellular Alarm Monitoring Service?
Alarm Grid charges extra for cellular monitoring service. This is to cover the cost of a cellular service provider. Learn about cellular monitoring and how it is more reliable.
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Does an AT&T Security System use LTE to Communicate?
AT&T runs an LTE cellular network that many alarm systems access. A system will only connect with this network if it has an AT&T LTE cellular communicator. Learn more about LTE.
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How Do Cellular Home Security Systems Work?
Cellular service is arguably the best way for a security system to send outbound communication signals. Find out more about cellular security systems and how they work.
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Can I Upgrade the GSMVLP?
The GSMVLP can be easily replaced with the GSMVLP4G. The GSMVLP used the AT&T 2G cellular service, which was terminated at the end of 2016. As a result, the GSMVLP will no longer work with a security system. Replacing it with a GSMVLP4G is necessary for using cellular communication with your system.
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What Is the Difference Between a 2G and 4G Communicator on My Alarm Panel?
When deciding between a 2G and 4G cellular communicator, users should be aware that a 4G communicator will offer substantially faster speeds. This is useful for sending fast signals to a central monitoring station. Also, Z-Wave devices activated remotely will respond more quickly by using 4G speeds.
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Can I Install a Honeywell Lynx Touch Panel as DIY?
The Honeywell Lynx Touch Series of security panels are great systems for DIY users. The panels make it very easy for end users to complete any task with minimal technical support. This includes tasks such as enrolling wireless security devices with the panel and making communication module upgrades.
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Can I Get Notified by My VISTA When an Alarm is Set Off?
A user can choose to receive text and email alerts from Total Connect that will notify them whenever an alarm event occurs on their VISTA system. To do this, the VISTA system must first be set up with the Total Connect platform. An internet or cellular connection is needed to connect to the service.
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What Panels Does a GSMX4G Radio Work With?
A GSMX4G cellular communicator is designed for use with Honeywell VISTA panels, as well as the LYNX Plus L3000 system. The GSMX4G will provide the system with a 4G cellular connection using the AT&T cellular service, and it is fully compatible with the Total Connect 2.0 service provided by AlarmNet.
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How Do I Register the GSM in My Honeywell Security System?
A GSM cellular communicator must be activated by the monitoring company that is providing service. The user will need a cellular monitoring plan to do this.
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