Honeywell VISTA Series Frequently Asked Questions
Why Did My Panel Report Code E903 "Start FW"?
A Honeywell VISTA Panel will send the E903 Start FW message to the monitoring station prior to its firmware update process. This message indicates that the firmware update process has begun. Learn more about the E903 Start FW message and what it means for your Honeywell VISTA Panel.
How Do I Wire a POTS Line to My Security System?
To wire a POTS line to a security system, the incoming phone line will connect to an RJ jack. The RJ jack is then connected with the alarm panel and the on-site landline phones. Check the terminals when wiring. The panel must support POTS service to do this. Learn more about wiring a POTS line.
How Do I Replace the Battery in My Honeywell Security System?
Replacing the battery for a Honeywell Security System is actually a very simple process. However, some minor tools will be required. The steps will also vary depending on the type of Honeywell System that is being used. Learn how to replace the battery for a Honeywell Security System.
Honeywell VAM vs Tuxedo Touch
The Honeywell VAM and the Tuxedo Touch are both Z-Wave controllers for Honeywell VISTA Alarm Systems. However, the VAM only offers Z-Wave compatibility, while the Tuxedo Touch is a complete touchscreen keypad that can serve as a secondary access point for the system. Learn more about these add-ons.
How Many Hardwired Zones Are Available on a VISTA 20P?
The Vista-20P has eight hardwired zones. Only Zone 1 can use 2-wire smokes. Zones 2 - 8 can be doubled using a special resistor setup for a total of 15 hardwired zones. With up to five Honeywell 4219 Zone Expanders, the panel supports up to 48 hardwired zones. Learn more about the VISTA 20P.
How Do I Use a Honeywell Tuxedo Touch to Add/Delete Zones?
The Tuxedo Touch has a function known as console mode that allows it to function as an alphanumeric keypad. This mode can be used to add and delete zones, much in the same manner as a regular alarm keypad for a VISTA System. Learn more about using a Tuxedo Touch to add and delete zones.
What is a Telco Fault?
When a Honeywell Panel is experiencing problems with its telephone communication, a telco fault message might be displayed. The message can be displayed on any Honeywell Panel that uses POTS communication. Fortunately, there are ways to clear this error. Learn more about telco fault errors.
How Do I Change the Master Code on a VISTA 128BPT?
The Master Code on a VISTA 128BPT System can be changed by entering in a specific series of commands. You must first provide the current Master Code. Then you must confirm that you want to change the code. Finally you must provide a new code. Learn more about changing a VISTA 128BPT Master Code.
Can I Change the Time on My VISTA-P System w/o Using the Master Code?
You can use your Master Code or the Installer Code to change the date and time on a Honeywell VISTA P-Series System. By using one of these codes plus the [#63] command, you can change the date and time on your Honeywell VISTA. Learn more about adjusting your VISTA panel's date and time.
What Is the Total Connect Remote Service?
The Total Connect Remote Service is what gives the Total Connect Mobile App the ability to control a Honeywell System. If this service is lost, the Total Connect App will still be on the user's phone. However, it won't actually be able to do anything. Learn more about the TC Remote Service.
A Honeywell VISTA Panel will send the E903 Start FW message to the monitoring station prior to its firmware update process. This message indicates that the firmware update process has begun. Learn more about the E903 Start FW message and what it means for your Honeywell VISTA Panel.
Added:
How Do I Wire a POTS Line to My Security System?
To wire a POTS line to a security system, the incoming phone line will connect to an RJ jack. The RJ jack is then connected with the alarm panel and the on-site landline phones. Check the terminals when wiring. The panel must support POTS service to do this. Learn more about wiring a POTS line.
Added:
How Do I Replace the Battery in My Honeywell Security System?
Replacing the battery for a Honeywell Security System is actually a very simple process. However, some minor tools will be required. The steps will also vary depending on the type of Honeywell System that is being used. Learn how to replace the battery for a Honeywell Security System.
Added:
Honeywell VAM vs Tuxedo Touch
The Honeywell VAM and the Tuxedo Touch are both Z-Wave controllers for Honeywell VISTA Alarm Systems. However, the VAM only offers Z-Wave compatibility, while the Tuxedo Touch is a complete touchscreen keypad that can serve as a secondary access point for the system. Learn more about these add-ons.
Added:
How Many Hardwired Zones Are Available on a VISTA 20P?
The Vista-20P has eight hardwired zones. Only Zone 1 can use 2-wire smokes. Zones 2 - 8 can be doubled using a special resistor setup for a total of 15 hardwired zones. With up to five Honeywell 4219 Zone Expanders, the panel supports up to 48 hardwired zones. Learn more about the VISTA 20P.
Added:
How Do I Use a Honeywell Tuxedo Touch to Add/Delete Zones?
The Tuxedo Touch has a function known as console mode that allows it to function as an alphanumeric keypad. This mode can be used to add and delete zones, much in the same manner as a regular alarm keypad for a VISTA System. Learn more about using a Tuxedo Touch to add and delete zones.
Added:
What is a Telco Fault?
When a Honeywell Panel is experiencing problems with its telephone communication, a telco fault message might be displayed. The message can be displayed on any Honeywell Panel that uses POTS communication. Fortunately, there are ways to clear this error. Learn more about telco fault errors.
Added:
How Do I Change the Master Code on a VISTA 128BPT?
The Master Code on a VISTA 128BPT System can be changed by entering in a specific series of commands. You must first provide the current Master Code. Then you must confirm that you want to change the code. Finally you must provide a new code. Learn more about changing a VISTA 128BPT Master Code.
Added:
Can I Change the Time on My VISTA-P System w/o Using the Master Code?
You can use your Master Code or the Installer Code to change the date and time on a Honeywell VISTA P-Series System. By using one of these codes plus the [#63] command, you can change the date and time on your Honeywell VISTA. Learn more about adjusting your VISTA panel's date and time.
Added:
What Is the Total Connect Remote Service?
The Total Connect Remote Service is what gives the Total Connect Mobile App the ability to control a Honeywell System. If this service is lost, the Total Connect App will still be on the user's phone. However, it won't actually be able to do anything. Learn more about the TC Remote Service.
Added: