Monitored Home Security Systems Frequently Asked Questions
How Do I Remove a Z-Wave Device from an Interlogix Simon XT?
If the inclusion function on a Z-Wave device is activated while a Simon XT is in exclusion mode, the device will be deleted. Find out how to remove Z-Wave devices from a Simon XT.
How Do I Get Remote Access to a Qolsys IQ Panel 2?
A user can gain remote access to a Qolsys IQ Panel 2 by using the Alarm.com interactive service. This requires a cellular monitoring plan. Learn more about the IQ Panel 2.
How Do I Connect a Qolsys IQ Panel 2 to Phone Line Monitoring?
Phone line monitoring service cannot be used with the Qolsys IQ Panel 2, but it can use a dual-path setup that features cellular and WIFI. Learn more about the IQ Panel 2.
How Do I Program a DSC WS4949 Key Fob to a DSC Impassa?
A WS4949 key fob is enrolled with a DSC Impassa by activating its wireless enrollment mode and then holding a button on the device for three seconds. Learn how to enroll a WS4949.
How Do I Change the Date and Time on a Qolsys IQ Panel 2?
The date and time can be changed on a Qolsys IQ Panel 2 by accessing system Dealer Settings. The Dealer Code is required. Learn how to change the date and time for the system.
How Do I Add a Key Fob to a DSC Impassa?
A key fob can be added to a DSC Impassa by putting the system in its wireless enrollment mode and then holding a button on the keyfob for three seconds. Learn how to add a key fob.
Does the Honeywell 5800C2W Work w/ the Lyric Controller?
The 5800C2W is a Honeywell 5800 Series Device. As such, it can be used with the Lyric Controller to support hardwired sensors. Learn more about the Honeywell 5800C2W.
Will an Interlogix Simon XT Work w/ Apple HomeKit?
A Simon XT cannot be used with Apple HomeKit because HomeKit does not support Alarm.com. But it can be used with Google Home or Amazon Alexa. Learn more about the Simon XT.
Will a DSC Impassa Work w/ a Phone Line?
By default, a DSC Impassa is designed to work with a phone line. But we recommend upgrading to cellular on the system to improve reliability. Learn more about the DSC Impassa.
Is there a Peripheral Keypad for the DSC Impassa?
DSC offers the WT5500 and the WTK5504 keypads for the Impassa. Up to four total keypads can be enrolled with a single DSC Impassa. Learn more about the Impassa and its keypads.
If the inclusion function on a Z-Wave device is activated while a Simon XT is in exclusion mode, the device will be deleted. Find out how to remove Z-Wave devices from a Simon XT.
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How Do I Get Remote Access to a Qolsys IQ Panel 2?
A user can gain remote access to a Qolsys IQ Panel 2 by using the Alarm.com interactive service. This requires a cellular monitoring plan. Learn more about the IQ Panel 2.
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How Do I Connect a Qolsys IQ Panel 2 to Phone Line Monitoring?
Phone line monitoring service cannot be used with the Qolsys IQ Panel 2, but it can use a dual-path setup that features cellular and WIFI. Learn more about the IQ Panel 2.
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How Do I Program a DSC WS4949 Key Fob to a DSC Impassa?
A WS4949 key fob is enrolled with a DSC Impassa by activating its wireless enrollment mode and then holding a button on the device for three seconds. Learn how to enroll a WS4949.
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How Do I Change the Date and Time on a Qolsys IQ Panel 2?
The date and time can be changed on a Qolsys IQ Panel 2 by accessing system Dealer Settings. The Dealer Code is required. Learn how to change the date and time for the system.
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How Do I Add a Key Fob to a DSC Impassa?
A key fob can be added to a DSC Impassa by putting the system in its wireless enrollment mode and then holding a button on the keyfob for three seconds. Learn how to add a key fob.
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Does the Honeywell 5800C2W Work w/ the Lyric Controller?
The 5800C2W is a Honeywell 5800 Series Device. As such, it can be used with the Lyric Controller to support hardwired sensors. Learn more about the Honeywell 5800C2W.
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Will an Interlogix Simon XT Work w/ Apple HomeKit?
A Simon XT cannot be used with Apple HomeKit because HomeKit does not support Alarm.com. But it can be used with Google Home or Amazon Alexa. Learn more about the Simon XT.
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Will a DSC Impassa Work w/ a Phone Line?
By default, a DSC Impassa is designed to work with a phone line. But we recommend upgrading to cellular on the system to improve reliability. Learn more about the DSC Impassa.
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Is there a Peripheral Keypad for the DSC Impassa?
DSC offers the WT5500 and the WTK5504 keypads for the Impassa. Up to four total keypads can be enrolled with a single DSC Impassa. Learn more about the Impassa and its keypads.
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