Monitored Home Security Systems Frequently Asked Questions
Why Can't I Disable Auto-Stay Arming For My VISTA-128BPT?
Version 10.0 of the VISTA-128BPT had an error that made it impossible to disable Auto-Stay Arming for TC2. Learn how you can disable Auto-Stay Arming for your VISTA-128BPT.
How Do I Clear a Low Battery in My Honeywell Vista P Series Panel?
To clear a low battery message, you must first remedy the low battery condition. This may require a battery replacement. Learn to clear a low battery on the Vista P-Series Panels.
Can I Choose Which Central Station I Use with Alarm Grid?
All Alarm Grid customers who receive central station service are connected with Criticom Monitoring Service. Customers cannot select a different station. Learn about Alarm Grid.
How Do Alarm Systems Work?
A sensor sends a signal to a panel whenever it is faulted. Depending on the zone settings, the panel will then send out a signal to a central station. Learn how alarm panels work.
What Is in 2GIG's 1.19 Firmware Upgrade
The 1.19 Firmware Update makes the 2GIG GC2 compatible with the newer LTE communicators. This is important for connecting with Alarm.com. Learn about 2GIG's 1.19 Firmware Upgrade.
How Do I Learn a 5808W3 Into a Qolsys IQ Panel 2 Plus?
A Honeywell 5808W3 Smoke and Heat Detector can be used with the legacy 345 MHz version of the Qolsys IQ Panel 2 Plus. Find out how to learn a 5808W3 into an IQ Panel 2.
How Do I Deactivate My Alarm System?
You must deactivate your system with your existing alarm company if you want to bring it to a new company. New equipment may be needed. Learn how to deactivate your alarm system.
How Do I Use Resideo's New LynxTouch-MSD tool to Update my LynxTouch Panel?
Power the panel down. With the current firmware on the SD card, load the card into the tool. Attach it to the panel's edge connector, and power up. Learn to update the LynxTouch.
How Do I Receive Sensor Notifications From My Lyric Alarm System in Apple HomeKit?
To receive notifications for a sensor in HomeKit, it must be enrolled with the Lyric. Only certain Response Types provide notifications. Learn how to use your Lyric with HomeKit.
How Do I Turn Off Arm-Confirm on a Honeywell Lyric Alarm System?
The Arm-Confirm option for the Lyric is found in the Sounder Menu. Turning this option off will stop a loud tone when Arming Away using a fob or keypad. Learn about Arm-Confirm.
Version 10.0 of the VISTA-128BPT had an error that made it impossible to disable Auto-Stay Arming for TC2. Learn how you can disable Auto-Stay Arming for your VISTA-128BPT.
Added:
How Do I Clear a Low Battery in My Honeywell Vista P Series Panel?
To clear a low battery message, you must first remedy the low battery condition. This may require a battery replacement. Learn to clear a low battery on the Vista P-Series Panels.
Added:
Can I Choose Which Central Station I Use with Alarm Grid?
All Alarm Grid customers who receive central station service are connected with Criticom Monitoring Service. Customers cannot select a different station. Learn about Alarm Grid.
Added:
How Do Alarm Systems Work?
A sensor sends a signal to a panel whenever it is faulted. Depending on the zone settings, the panel will then send out a signal to a central station. Learn how alarm panels work.
Added:
What Is in 2GIG's 1.19 Firmware Upgrade
The 1.19 Firmware Update makes the 2GIG GC2 compatible with the newer LTE communicators. This is important for connecting with Alarm.com. Learn about 2GIG's 1.19 Firmware Upgrade.
Added:
How Do I Learn a 5808W3 Into a Qolsys IQ Panel 2 Plus?
A Honeywell 5808W3 Smoke and Heat Detector can be used with the legacy 345 MHz version of the Qolsys IQ Panel 2 Plus. Find out how to learn a 5808W3 into an IQ Panel 2.
Added:
How Do I Deactivate My Alarm System?
You must deactivate your system with your existing alarm company if you want to bring it to a new company. New equipment may be needed. Learn how to deactivate your alarm system.
Added:
How Do I Use Resideo's New LynxTouch-MSD tool to Update my LynxTouch Panel?
Power the panel down. With the current firmware on the SD card, load the card into the tool. Attach it to the panel's edge connector, and power up. Learn to update the LynxTouch.
Added:
How Do I Receive Sensor Notifications From My Lyric Alarm System in Apple HomeKit?
To receive notifications for a sensor in HomeKit, it must be enrolled with the Lyric. Only certain Response Types provide notifications. Learn how to use your Lyric with HomeKit.
Added:
How Do I Turn Off Arm-Confirm on a Honeywell Lyric Alarm System?
The Arm-Confirm option for the Lyric is found in the Sounder Menu. Turning this option off will stop a loud tone when Arming Away using a fob or keypad. Learn about Arm-Confirm.
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