How Do I Install a Honeywell Home PROA7PLUS To My Wall?

First, with the system powered down, install all additional modules such as the LTE communicator, PROTAKEOVER, etc. Run wire for power to the mounting location. Mount the backplate, and attach the power wires, then press the panel into the backplate. Plug in the power adapter to power on.

There are four (4) different panels in the ProSeries lineup from Resideo and Honeywell Home. The Honeywell Home PROA7, and Honeywell Home PROA7PLUS, and the Resideo PROA7C and Resideo PROA7PLUSC. The steps outlined in this FAQ apply equally to any of these panels. Keep in mind that the Honeywell Home PROA7 and the Resideo PROA7C do not support WIFI from the factory. That means that neither of these panels has a communication path by default. In order to do much of anything, you will first need to add a communicator, either WIFI, or Cellular. The differences between the PROA7 variations, and the PROA7PLUS variations is purely cosmetic. You can find details about that in a previous post.

The installation instructions that come with the panel will tell you that the first step in installing the panel is creating an AlarmNet360 account. This is something that only an alarm dealer can do, so you will skip this step. You can read about AlarmNet360 in this post. To install a ProSeries panel, follow these steps:

1. Install additional modules. Usually, the battery is already connected to the panel from the factory, but if you notice that it is not go ahead and plug it in. This will not cause the panel to power on, and that is normal. When you first take the panel from the packaging, before plugging in the DC power adapter, it is best to install any additional modules that you may have purchased for the panel. For the PROA7 and PROA7C this may include the PROWIFI (WIFI only) or PROWIZW (WIFI and Z-Wave Plus). The Plus versions of these panels already have the PROWIFIZW installed from the factory. For any of the ProSeries panels, either the PROLTE-A AT&T LTE or PROLTE-V Verizon LTE communicators may have been purchased. When choosing the LTE module, choose whichever carrier will have the best cellular quality in your monitored location, regardless of who the carrier for your personal cell phone may be.
   
   You may also have the Honeywell Home PROTAKEOVER (click this link for a full guide to installing the PROTAKEOVER, including video) which is a module that allows you to continue using legacy RF devices from Honeywell (345 MHz), 2GIG (345 MHz), Qolsys & Interlogix (319.5 MHz), DSC (433 MHz) or Bosch (433 MHz) with the new ProSeries panel. This prevents you from having to replace all of the wireless sensors from one of these manufacturers, when you decide to replace their panel with the ProSeries. It should be noted that Honeywell and 2GIG use the same frequency, but they are not exactly the same, so you will have to choose either Honeywell or 2GIG, you can't use both of these with one PROTAKEOVER. The same is true with the DSC and Bosch legacy sensors. The Qolsys and Interlogix 319.5 MHz sensors are interchangeable. The Qolsys S-Line sensors will even work, though they will not support rolling-code encryption when used with the ProSeries panel. There is no way to make PowerG sensors compatible with a ProSeries panel.
   
2. Mount the wall plate. Power is applied to the panel via the wall plate when wall mounting, so during this step you need to determine how the power wiring is to be routed. The way it is meant to be done is by fishing the power wires through the wall behind the backplate and then on through the wall to the outlet you intend to use. If you cannot do this for some reason, it may be best to use the Honeywell Home PROA7DM and set the panel on a counter or desk rather than mounting it to the wall. The PROA7DM comes with an 8' (2.4m) power cord that connects to the panel using a barrel connector, rather than the power pins. However, if you plan to use the PROTAKEOVER module, you must wall mount the system. This is because the PROTAKEOVER comes with a replacement wall plate and the antenna for the module is inside that plate. There is currently no desk mount option containing this required antenna. Attempting to use the takeover module with a desk mounted system will not yield satisfactory results. In this type of install wireless transmitting range for legacy RF devices will be greatly reduced.
   
   If you must wall mount the unit, but you can't fish the wire through the wall behind the panel, then you will need to create a wire channel in the wall plate because as of this writing, Resideo and Honeywell Home have not done so. The most common place to put a wire channel is in the bottom of the device, where it can't easily be seen. The problem is that the orientation of the blue terminal block inside the wall mounting plate doesn't really make that easy. It's made so that the wires connect to it from the top, not the bottom. And it doesn't allow you to flip the terminal block over. Also, flipping the terminal block will make polarity appear reversed, which may also cause issues.
   
   DO NOT CONNECT THE PANEL WITH POLARITY REVERSED AND THEN PLUG IN THE DC POWER ADAPTER.
   
   It may be possible to flip the terminal block so that the wires connect to the terminals at the bottom instead of at the top, and then wire the power wires backward compared to the way they are shown in the documentation, but this approach is risky and if you choose to go that route, be sure to mark everything very well so that it is readily apparent when anyone attempts to service the panel in the future.
   
   The best bet is going to be to leave the terminal block in its original position, route the power wires to the left or right and use a Dremel style rotary tool to make a semi-circular hole in that side of the wall plate so that the wires can fit through and still allow the panel to install flush to the wall. There is a bit of a wiring channel on the back of the panel, mainly there for use with the power wire for the desk mount kit, but you can use it for this as well, if it's on the correct side. Otherwise, the panel still may not mount flush enough with the wall plate when installed.
   
   
   Once routing of the power wires has been done, connect the wires to the DC Power Adapter (not required if using the desk mount) and to the wall mount making sure to observe proper polarity at both ends. Do not plug in the transformer at this time. Secure the wall plate to the wall with the included screws, using wall anchors, if necessary.
   
3. Mount the panel. Regardless of whether you plan to wall mount or desk mount the panel, this step is basically the same. Put the top of the panel into the space at the top of the mount, making sure that the two cleats are properly lined up and engaged, then swing the bottom into place. If you are using the wall mount, be careful as there are two (2) pins on the back of the panel that will join with the terminals in the wall mount. This is where the panel connects to power. Be careful not to bend the pins. Once the panel is securely inside the mount, place the set screw in the bottom of the panel, if applicable.
   
   
4. Power on the panel. Once the panel has been mounted, with power connected either through the wall mount, or the barrel connector if using the desk mount, plug in the DC power adapter and the panel should begin to boot up. Once it has completely booted, the rest of the installation and setup can begin. If you plug in the power adapter and the panel doesn't begin to boot up, immediately unplug the power adapter and verify that polarity has been properly observed at both ends.