How Do I Setup Multi-System Account Access in Alarm.com?

You can setup multi-system account access in Alarm.com by enabling it from a web browser. Click the Login Information icon, then "Multi-System Access". Click "Add a System". Provide the login info for that panel. Click "Submit", then "Confirm". Do this to access both accounts with one login.

Alarm.com allows you to link multiple systems with a single login. This can even be done for systems that are being monitored by different alarm companies. There is no limit to the number of systems that can be linked to a particular login. Being able to link multiple sites prevents a customer with multiple systems from having to log out of one Alarm.com account to log into a separate account to view another system.

There are some limitations. The linking of systems cannot be done using a login with Limited Device Access permission, or by using "Login with Access." Any other customer permissions can use this feature. If a user is attempting to connect locations with a commercial enterprise group, see Alarm.com's KB article: "Commercial Enterprise Location Management Setup Guide."

UPDATE: This process can now be completed through the Alarm.com Mobile App. More information can be found here.

To set up Multi-System Account Access in Alarm.com, follow these steps:

1. Choose the Login. Decide which of your account credentials you want to use moving forward. From now on, this will be the Login and Password you always use when logging into Alarm.com.

2. Access the account. First, log into both accounts to make sure you know your login name and password. Then from a web browser, log into the account you selected in Step 1.

3. Create the Multi-System link. Either click the icon for the login, or click "Settings", followed by "Login Information".

Click "Link a System". Note, if you already have multiple systems linked, this prompt will read "Linked Systems". Click here and you will be given an option to add additional systems to this login.

The name of the system or systems associated with this Alarm.com login will be displayed. Click the "+ ADD" button.

You will be prompted to enter the correct Login and Password for the system you are adding. Once you have entered the correct information, select "Submit".

You'll be asked to confirm that you wish to associate the second system with the first system's login information. Press "Confirm".

You will see the original system associated with the login selected in Step 1, as well as the other system that was just associated. You will notice that you have the option to delete the second system, but not the first. If you ever decide you no longer want the two systems associated with the same login, you can simply delete the added system from this screen. The original system this particular login was created for cannot be deleted in this way. If you have additional systems you want to associate with this login, be sure you have the correct login credentials, then click the "+ ADD" button again and provide the credentials as shown above in Step 3.

After you have associated all systems with the login you selected in Step 1, you will then be able to toggle between the systems using the same login with the Alarm.com Mobile App, or through the web page.

NOTE: This is a per login association. This means if multiple users per account need access to multiple systems, each individual user will have to go through the above process in order to set up multi-system access.