Frequently Asked Questions

How Do I Remove an Alarm Sensor from a Door or Window?
Many users will want to remove an alarm sensor from a door or window to use it in a new location. This process is fairly easy. Find out how to remove door and window contacts.
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Are Glass Break Sensors Worth It?
Glass break sensors represent the best way detect a glass window or casing that has been shattered. These devices work with most types of glass. Learn about glass break sensors.
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Why Should I Pay Extra for Cellular Alarm Monitoring Service?
Alarm Grid charges extra for cellular monitoring service. This is to cover the cost of a cellular service provider. Learn about cellular monitoring and how it is more reliable.
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Resideo Lyric Alarm System vs. Qolsys IQ Panel 2 Plus
Two of the best security panels on the market today are the Resideo Lyric Alarm System and the Qolsys IQ Panel 2 Plus. Find out how these two security systems compare.
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What Happens During an Alarm?
The purpose of an alarm is to let others know about an emergency. A security system takes multiple actions to make this possible. Find out what happens during an alarm.
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How Loud Should My Siren Be?
When installing a new system, you should make sure that the siren can be heard throughout the premises. Most sirens are at least 85 decibels. Learn about alarm system sirens.
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Can I Test My Security System Myself?
Performing your own alarm system test is very easy. You will need to test your system once a year to maintain a current Certificate of Alarm. Learn about testing your system.
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How Often Should I Test My Alarm System?
Alarm Grid recommends testing all the sensors on your system at least once amonth. You will also need to reapply for a Certificate of Alarm annually. Learn about system testing.
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Can Alarm Grid Accept Tax Exempt Certificates?
Customers must send copies of their tax exempt certificates to Alarm Grid before ordering and send updated copies before they expire. Learn about our tax exemption policy.
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Which Response Types Can I Use With the Honeywell SiXPIR?
The SiXPIR has a limited selection of Response Types available. The available options are all Response Types you might use with a motion sensor. Learn about the SiXPIR.
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