Frequently Asked Questions

What is the Standard Height for an Alarm Keypad?
Installing an alarm system keypad at an appropriate height will make it easier to use and operate on a daily basis. Find out the ideal height for an alarm system keypad.
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How Do I Learn the DSC PG9939 Key Fob to the Qolsys IQ Panel 2 Plus?
The DSC PG9939 is a 4-button key fob that can be auto-enrolled with a Qolsys IQ Panel 2 Plus System. Learn how to enroll this key fob and use it with the IQ Panel 2 Plus.
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How Do I Learn the DSC PG9938 Panic Switch to the Qolsys IQ Panel 2 Plus?
The DSC PG9938 is a single-button panic switch that can be auto-enrolled with a Qolsys IQ Panel 2 Plus System. Learn how to pair this device and use it with your system.
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Does the Tuxedo Touch Keypad Require WIFI?
A Tuxedo Touch requires internet, but it does not necessarily require WIFI. It can use an ethernet connection instead. Learn about the Tuxedo Touch Keypad.
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Do I Need to Sign up for a Service to Make My Alarm System Work?
If you want your alarm system to send outbound alerts to you or a central station, you will need monitoring service. Find out why alarm monitoring service is a good investment.
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Do Homes Require a Flood or Temperature Sensor?
Setting up flood and temperature sensors in your home is optional. But they can prevent you from experiencing serious and costly damage. Learn about flood and temperature sensors.
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Will a Key Fob Panic Alert Total Connect?
When you activate a panic using a key fob, you are triggering an alarm on the system. This alarm will show-up on Total Connect. Learn more about Total Connect and system alarms.
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How Many Zones are on a Honeywell Receiver?
There are many wireless receivers used with Honeywell Systems. The number of wireless zones they support varies between devices. Learn how many zones are on a Honeywell Receiver.
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How Do I Adjust the Sensitivity of My Honeywell SiX Motion Detector?
For a Honeywell SiXPIR Motion Sensor, there are two sensitivity options. Turn pet-immunity off for high-sensitivity, or turn it on for low-sensitivity. Learn about the SiXPIR.
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How Do I Put a 5834-4 Into High Security Mode?
A Honeywell 5834-4 Key Fob has both a low-security mode and a high-security mode. The high-security mode uses rolling code encryption. Learn about this mode and how to use it.
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