Frequently Asked Questions
Can I Use a DSC Impassa w/o Monitoring?
A DSC Impassa System can technically be used without monitoring service. But its functionality will be extremely limited. Find out why monitoring is important for a DSC Impassa.
Will Alarm.com Work w/ a DSC Impassa?
The DSC Impassa can access Alarm.com once a cellular communicator is installed and the system receives cellular monitoring. Find out how to connect a DSC Impassa to Alarm.com.
How Do I Add Additional User Codes to a DSC Impassa?
New user codes can be added to a DSC Impassa using the system's Master Code. The system will support up to 16 user codes. Learn how to add user codes to a DSC Impassa.
How Do I Add a Wireless Zone to a DSC Impassa?
A wireless zone is added to a DSC Impassa by putting the panel into enrollment mode and then activating the sensor. Then configure the settings. Learn how to set up a DSC Impassa.
Will Interlogix/GE Sensors Work on a DSC Impassa?
The only way to use Interlogix/GE Sensors with an Impassa is to use a wireless converter. This will translate the 319.5 MHz signal into a 433 MHz signal. Learn more about sensors.
How Do I Change the Date or Time on a DSC Impassa?
The DSC Impassa features a special menu for setting the date and time. This menu can be accessed from the main screen. Find out how to change the Impassa date and time.
Can a DSC Impassa Do Home Automation w/o Monitoring?
It is impossible to do home automation on a DSC Impassa without monitoring service. Z-Wave control is built into the cellular communicator. Learn more about home automation.
How Do I Use the 2GIG Easy Updater Tool to Update a GC2 Panel?
First, verify the GC2 has Firmware version 1.5 or later. Next, power down, and connect the Updater Tool to the GC2. Finally, power up, and press "Start". Learn to update the GC2.
How Do I Upgrade My 2GIG GC3 to an LTE Communicator?
To upgrade the communicator on the 2GIG GC3, choose "Cell Radio Swap" from Settings. Tap "Begin", and follow the on-screen instructions. Learn to update the GC3 communicator.
How Do I Upgrade My 2GIG GC2 to an LTE Communicator?
To upgrade the 2GIG GC2 to an LTE communicator, you must remove the old communicator. Then install the new one, and register it. Read on to learn about upgrading the 2GIG GC2.
A DSC Impassa System can technically be used without monitoring service. But its functionality will be extremely limited. Find out why monitoring is important for a DSC Impassa.
Added:
Will Alarm.com Work w/ a DSC Impassa?
The DSC Impassa can access Alarm.com once a cellular communicator is installed and the system receives cellular monitoring. Find out how to connect a DSC Impassa to Alarm.com.
Added:
How Do I Add Additional User Codes to a DSC Impassa?
New user codes can be added to a DSC Impassa using the system's Master Code. The system will support up to 16 user codes. Learn how to add user codes to a DSC Impassa.
Added:
How Do I Add a Wireless Zone to a DSC Impassa?
A wireless zone is added to a DSC Impassa by putting the panel into enrollment mode and then activating the sensor. Then configure the settings. Learn how to set up a DSC Impassa.
Added:
Will Interlogix/GE Sensors Work on a DSC Impassa?
The only way to use Interlogix/GE Sensors with an Impassa is to use a wireless converter. This will translate the 319.5 MHz signal into a 433 MHz signal. Learn more about sensors.
Added:
How Do I Change the Date or Time on a DSC Impassa?
The DSC Impassa features a special menu for setting the date and time. This menu can be accessed from the main screen. Find out how to change the Impassa date and time.
Added:
Can a DSC Impassa Do Home Automation w/o Monitoring?
It is impossible to do home automation on a DSC Impassa without monitoring service. Z-Wave control is built into the cellular communicator. Learn more about home automation.
Added:
How Do I Use the 2GIG Easy Updater Tool to Update a GC2 Panel?
First, verify the GC2 has Firmware version 1.5 or later. Next, power down, and connect the Updater Tool to the GC2. Finally, power up, and press "Start". Learn to update the GC2.
Added:
How Do I Upgrade My 2GIG GC3 to an LTE Communicator?
To upgrade the communicator on the 2GIG GC3, choose "Cell Radio Swap" from Settings. Tap "Begin", and follow the on-screen instructions. Learn to update the GC3 communicator.
Added:
How Do I Upgrade My 2GIG GC2 to an LTE Communicator?
To upgrade the 2GIG GC2 to an LTE communicator, you must remove the old communicator. Then install the new one, and register it. Read on to learn about upgrading the 2GIG GC2.
Added: