Frequently Asked Questions
Will 2GIG Sensors Work On a DSC Impassa?
The DSC Impassa accepts wireless sensors that operate at 433 MHz. Since 2GIG Sensors operate at 345 MHz, they cannot be used. Find out which sensors will work with the Impassa.
How Do I Change the Date or Time on a DSC Impassa?
The DSC Impassa features a special menu for setting the date and time. This menu can be accessed from the main screen. Find out how to change the Impassa date and time.
Can I Use a DSC Impassa w/o Monitoring?
A DSC Impassa System can technically be used without monitoring service. But its functionality will be extremely limited. Find out why monitoring is important for a DSC Impassa.
Will Alarm.com Work w/ a DSC Impassa?
The DSC Impassa can access Alarm.com once a cellular communicator is installed and the system receives cellular monitoring. Find out how to connect a DSC Impassa to Alarm.com.
Can a DSC Impassa Do Home Automation w/o Monitoring?
It is impossible to do home automation on a DSC Impassa without monitoring service. Z-Wave control is built into the cellular communicator. Learn more about home automation.
How Do I Use the 2GIG Easy Updater Tool to Update a GC2 Panel?
First, verify the GC2 has Firmware version 1.5 or later. Next, power down, and connect the Updater Tool to the GC2. Finally, power up, and press "Start". Learn to update the GC2.
How Do I Upgrade My 2GIG GC3 to an LTE Communicator?
To upgrade the communicator on the 2GIG GC3, choose "Cell Radio Swap" from Settings. Tap "Begin", and follow the on-screen instructions. Learn to update the GC3 communicator.
How Do I Upgrade My 2GIG GC2 to an LTE Communicator?
To upgrade the 2GIG GC2 to an LTE communicator, you must remove the old communicator. Then install the new one, and register it. Read on to learn about upgrading the 2GIG GC2.
Can I Make a Qolsys IQ Panel 2 a Secondary Z-Wave Controller?
Qolsys does not support using the IQ Panel 2 or 2 Plus as a secondary Z-Wave controller. This makes them incompatible with hubs like SmartThings. Learn about these limitations.
Which Sensors are Compatible with the Lyric Alarm System?
The Lyric Security System will support encrypted Honeywell SiX Series Sensors that operate at 2.4 GHz. It will also support sensors that operate at 345 MHz. This includes any Honeywell 5800 Series Sensor and any 2GIG Sensor. Find out which sensors are compatible with the Lyric Controller.
The DSC Impassa accepts wireless sensors that operate at 433 MHz. Since 2GIG Sensors operate at 345 MHz, they cannot be used. Find out which sensors will work with the Impassa.
Added:
How Do I Change the Date or Time on a DSC Impassa?
The DSC Impassa features a special menu for setting the date and time. This menu can be accessed from the main screen. Find out how to change the Impassa date and time.
Added:
Can I Use a DSC Impassa w/o Monitoring?
A DSC Impassa System can technically be used without monitoring service. But its functionality will be extremely limited. Find out why monitoring is important for a DSC Impassa.
Added:
Will Alarm.com Work w/ a DSC Impassa?
The DSC Impassa can access Alarm.com once a cellular communicator is installed and the system receives cellular monitoring. Find out how to connect a DSC Impassa to Alarm.com.
Added:
Can a DSC Impassa Do Home Automation w/o Monitoring?
It is impossible to do home automation on a DSC Impassa without monitoring service. Z-Wave control is built into the cellular communicator. Learn more about home automation.
Added:
How Do I Use the 2GIG Easy Updater Tool to Update a GC2 Panel?
First, verify the GC2 has Firmware version 1.5 or later. Next, power down, and connect the Updater Tool to the GC2. Finally, power up, and press "Start". Learn to update the GC2.
Added:
How Do I Upgrade My 2GIG GC3 to an LTE Communicator?
To upgrade the communicator on the 2GIG GC3, choose "Cell Radio Swap" from Settings. Tap "Begin", and follow the on-screen instructions. Learn to update the GC3 communicator.
Added:
How Do I Upgrade My 2GIG GC2 to an LTE Communicator?
To upgrade the 2GIG GC2 to an LTE communicator, you must remove the old communicator. Then install the new one, and register it. Read on to learn about upgrading the 2GIG GC2.
Added:
Can I Make a Qolsys IQ Panel 2 a Secondary Z-Wave Controller?
Qolsys does not support using the IQ Panel 2 or 2 Plus as a secondary Z-Wave controller. This makes them incompatible with hubs like SmartThings. Learn about these limitations.
Added:
Which Sensors are Compatible with the Lyric Alarm System?
The Lyric Security System will support encrypted Honeywell SiX Series Sensors that operate at 2.4 GHz. It will also support sensors that operate at 345 MHz. This includes any Honeywell 5800 Series Sensor and any 2GIG Sensor. Find out which sensors are compatible with the Lyric Controller.
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